Lesson 1: What to report: injuries, near misses and dangerous occurrences · 7 min
Before you begin · Harbourview Depot · What counts
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 9 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.



What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · Harbourview Depot · What counts
The first hour · Try it
Good questions · Blame-free tone
Five whys · Order the chain · Fishbone
Time limits · Corrective actions
Close it · Next steps · Practice