Lesson 1: Why respect matters · 5 min
Explain how incivility and bullying affect people, teams and safety.
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 8 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.



What learners can do at the end of each lesson. Minutes are an estimate.
Explain how incivility and bullying affect people, teams and safety.
Distinguish bullying, incivility, tough-but-fair management and unlawful harassment.
Recognise everyday disrespect, including in hybrid work.
Use simple scripts to respond, repair and intervene.
Raise concerns through the right channel.
10 questions, 80% to pass. The result is saved to the learner's record.