Lesson 1: Why communication and records matter · 7 min
Before you begin · A hurried morning on Ward 5 · Words and records are care
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 12 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.



What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · A hurried morning on Ward 5 · Words and records are care
Techniques · Which response is more therapeutic? · Dignity in daily care
Steps of valid consent · Put it in order · Capacity and when to ask
Scenario · Scenario · Find the error
Who to tell · Good notes and teach-back · Scenario
Practice · Completion