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Free course template · California

California consumer privacy (CCPA/CPRA)

A ready-made course, live deck and two surveys for customer service. AhaSlides tracks progress, completion and scores for you. 35 minutes, 7 lessons, 12-question final check. Last reviewed 8 October 2026; not legal advice.

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Course outline at a glance

  • Explain who the CCPA protects, who it covers and who enforces it
  • Accordion
  • Quiz
  • Video

  • Identify personal information and sensitive personal information
  • Tabs
  • Flashcards
  • Matching quiz

  • Describe consumer rights: know, delete, correct, opt out of sale/sharing, limit SPI, non-discrimination
  • Flashcards
  • Sorting activity
  • Quiz

  • Handle a consumer request within required timelines
  • Accordion
  • Checklist
  • Multi-select quiz

  • Honour opt-out signals and avoid dark patterns
  • Scenario

  • Direct consumers to the right request method and escalate
  • Quiz

Final check: 12 questions, 80% to pass

Try some questions from the course

Question 1 of 3

Whose personal information can the CCPA protect?

 

The CCPA covers consumers who are California residents. That includes employees and job applicants.

Lesson 1, Why the rule exists, teaches this. See the outline

Question 2 of 3

How long do you have to respond to a request to know, before any extension?

 

11 CCR 7021 gives 45 calendar days to respond, with one 45-day extension if the consumer is told.

Lesson 3, Rights & timelines, teaches this. See the outline

Question 3 of 3

A consumer phones to ask for their data and you are not sure how to handle it. What do you do?

 

Do not guess. Log the request and escalate the same day through the privacy request system.

Lesson 6, Escalate correctly, teaches this. See the outline

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Learners earn a certificate

Your organisation

Certificate of completion

This certifies that

Alex Morgan

has completed

California consumer privacy (CCPA/CPRA)

Completed on12 October 2026
Sample certificate with a placeholder learner name.

Style 1 of 6: Coral geometric

Everyone who finishes gets a certificate with their name, the course title and the completion date. Add your own logo, colours and signer.

Three pieces that work together

Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 6 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.

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The California consumer privacy (CCPA/CPRA) course as a learner first sees it

Completion is tracked for you

Learners sign in to take the course, so every start, finish and score is recorded in AhaSlides. No spreadsheet to keep.

  • Who has finished

    See who has not started, who is in progress and who has completed the course.

  • Every score

    Each learner's result on the 12-question final check, against the 80% pass mark.

  • What landed

    Survey results show what people took away, and the 30-day check-in shows whether they use it.

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7 lessons, about 35 minutes

What learners can do at the end of each lesson. Minutes are an estimate.

  • Lesson 1: Why the rule exists · 5 min

    Explain who the CCPA protects, who it covers and who enforces it.

  • Lesson 2: What's covered · 5 min

    Identify personal information and sensitive personal information.

  • Lesson 3: Rights & timelines · 8 min

    Describe consumer rights: know, delete, correct, opt out of sale/sharing, limit SPI, non-discrimination.

  • Lesson 4: Red flags & duties · 5 min

    Handle a consumer request within required timelines.

  • Lesson 5: Case practice · 5 min

    Honour opt-out signals and avoid dark patterns.

  • Lesson 6: Escalate correctly · 2 min

    Direct consumers to the right request method and escalate.

  • Lesson 7: Final assessment · 5 min

    12 questions, 80% to pass. The result is saved to the learner's record.

Based on: Cal. Civ. Code 1798.100-1798.199.100 (CCPA as amended by CPRA); 1798.130(a)(6) and 1798.135(c)(3) (individuals handling …

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Often taught together

Courses teams often run alongside this one.

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Common questions

Yes. The course, the live deck and both surveys are free. Claiming the template into your AhaSlides account is free too.

The course itself is self-paced and online, and the live deck lets you add a live session. Whether online delivery meets your local rules depends on the law that applies to you, so check Cal. Civ. Code 1798.100-1798.199.100 or ask your own counsel.

At hire for in-scope roles + annually; update when regs change.

Customer service, privacy request handlers, marketing, HR (employee data is in scope), product and data teams at businesses covered by the CCPA.

Record completion in your own LMS or record system, so you can show who finished the course and when. Check the retention period that applies to you in Cal. Civ. Code 1798.100-1798.199.100.

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply. Keep anything your own law requires you to cover.

Your own details, each highlighted inside the course:
  • Privacy request system
  • Request methods
  • Verification procedure
  • Privacy team contact
  • Privacy policy link
  • LMS or record system
Then edit anything else you like: wording, scenarios, your logo.
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Free. Copy the course, live deck and both surveys into your AhaSlides account in one click.

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