Lesson 1: The first hour · 23 min
Before you begin · What happens first · Scenario
Learners prepare on their own, you answer questions live, and the survey tells you what stuck. 7 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.



What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · What happens first · Scenario
Who speaks and who decides · Check
Backups and gaps · Final check · You have finished