Lesson 1: Psychosocial hazards: workload, control, support, role clarity, violence · 9 min
Before you begin · Alder Hotels reception · Five hazard families
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 11 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.



What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · Alder Hotels reception · Five hazard families
What you might notice · Where to turn
Preventing · Responding
Early warnings · De-escalate · Check
Reporting · Mental health first aid
Include psychosocial risk · Next steps · Practice