Lesson 1: The convincing request · 7 min
Before you begin · The new bank details · What was missing?
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 7 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.



What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · The new bank details · What was missing?
Triggers · Channels · Check
The rule · Why a known number · Try it
What can be faked · Checks · Try it
Why people comply · What would you do? · Check
Next steps · Practice