Lesson 1: Why needs come before products · 7 min
Before you begin · A kitchen-table visit · What needs-based means
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 10 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.



What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · A kitchen-table visit · What needs-based means
Four kinds of cover · What is and is not included · Waiting periods and exclusions
Retirement income in plain words · Which suits which need? · Check
Scenario · Scenario · What must you say?
Record the advice · Speaking up · Scenario
Practice · Completion