Skip to content
Claim this template

Free course template · New York

New York retail worker safety act - Workplace violence prevention

A ready-made course, live deck and two surveys for all retail store employees. AhaSlides tracks progress, completion and scores for you. 35 minutes, 7 lessons, 12-question final check. Last reviewed 8 October 2026; not legal advice.

Claim the templatePreview the courseDownload SCORM for your LMS

Free. No credit card. Edit everything.

Course outline at a glance

  • Explain the RWSA's requirements, your employer's policy and your right not to be retaliated against
  • Video
  • Accordion
  • Quiz

  • Recognise retail workplace violence risks: theft confrontations, angry customers, robbery, threats
  • Flashcards
  • Sorting activity
  • Quiz

  • Take measures to protect yourself, including never chasing or stopping a shoplifter
  • Process
  • Step-by-step
  • Sorting activity
  • Quiz

  • Use de-escalation tactics with an upset customer
  • Process
  • Video
  • Scenario
  • Quiz

  • Respond to an active shooter event
  • Video
  • Process
  • Checklist
  • Multi-select quiz

  • Follow emergency procedures, exits and meeting places for your store
  • Process
  • Quiz

Final check: 12 questions, 80% to pass

Try some questions from the course

Question 1 of 3

In the story, what should the cashier have done when she saw the theft?

 

No merchandise is worth your safety. Observe from a distance and report it.

Lesson 1, Why this matters, teaches this. See the outline

Question 2 of 3

Which of these is the riskiest response to a shoplifter?

 

Confronting or chasing a thief puts you in danger. Do not do it.

Lesson 2, Know the risks in a store, teaches this. See the outline

Question 3 of 3

A man walks past you with unpaid goods. What is the safe action?

 

Let them go. Report it. Your safety comes first.

Lesson 3, Protect yourself, teaches this. See the outline

Try next questionClaim the template

Learners earn a certificate

Your organisation

Certificate of completion

This certifies that

Alex Morgan

has completed

New York retail worker safety act - Workplace violence prevention

Completed on12 October 2026
Sample certificate with a placeholder learner name.

Style 1 of 6: Teal humanist

Everyone who finishes gets a certificate with their name, the course title and the completion date. Add your own logo, colours and signer.

Three pieces that work together

Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 11 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.

Claim the template
The New York retail worker safety act - Workplace violence prevention course as a learner first sees it

Completion is tracked for you

Learners sign in to take the course, so every start, finish and score is recorded in AhaSlides. No spreadsheet to keep.

  • Who has finished

    See who has not started, who is in progress and who has completed the course.

  • Every score

    Each learner's result on the 12-question final check, against the 80% pass mark.

  • What landed

    Survey results show what people took away, and the 30-day check-in shows whether they use it.

Claim the template

7 lessons, about 35 minutes

What learners can do at the end of each lesson. Minutes are an estimate.

  • Lesson 1: Why this matters · 6 min

    Explain the RWSA's requirements, your employer's policy and your right not to be retaliated against.

  • Lesson 2: Know the risks in a store · 4 min

    Recognise retail workplace violence risks: theft confrontations, angry customers, robbery, threats.

  • Lesson 3: Protect yourself · 5 min

    Take measures to protect yourself, including never chasing or stopping a shoplifter.

  • Lesson 4: De-escalate · 5 min

    Use de-escalation tactics with an upset customer.

  • Lesson 5: Robbery, active shooter & emergencies · 7 min

    Respond to an active shooter event.

  • Lesson 6: Report & get support · 4 min

    Follow emergency procedures, exits and meeting places for your store.

  • Lesson 7: Final assessment · 4 min

    12 questions, 80% to pass. The result is saved to the learner's record.

Based on: NY Labor Law §27-e (Retail Worker Safety Act, S8358-C/A8947-C, as amended by 2025 chapter amendment - verify); NYS DOL m…

Claim the template

Often taught together

Courses teams often run alongside this one.

Browse all templates (opens in a new tab)

Common questions

Yes. The course, the live deck and both surveys are free. Claiming the template into your AhaSlides account is free too.

The course itself is self-paced and online, and the live deck lets you add a live session. Whether online delivery meets your local rules depends on the law that applies to you, so check NY Labor Law §27-e or ask your own counsel.

At hire + annually (50+ retail employees); at hire + every 2 years (fewer than 50) per chapter amendment - verify current text.

All retail store employees of NY retail employers with 10+ retail employees (cashiers, stockers, managers, loss prevention); manager tips in Lesson 5.

Record completion in your own LMS or record system, so you can show who finished the course and when. Check the retention period that applies to you in NY Labor Law §27-e.

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply. Keep anything your own law requires you to cover.

Your own details, each highlighted inside the course:
  • Written policy
  • Store security measures
  • Theft response policy
  • Exits and meeting place
  • Silent response button locations
  • Reporting channel
  • EAP contact
  • Trainer contact
  • Live session URL
  • LMS or record system
Then edit anything else you like: wording, scenarios, your logo.
Visit the help centre (opens in a new tab)

Ready to run it?

Free. Copy the course, live deck and both surveys into your AhaSlides account in one click.

Claim the template