Lesson 1: Why it matters · 4 min
Explain why online posts can affect customers, colleagues and the company.
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 8 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.



What learners can do at the end of each lesson. Minutes are an estimate.
Explain why online posts can affect customers, colleagues and the company.
Describe policy rules - and the rights the policy can't take away (Section 7).
Apply a "before you post" check: confidentiality, disclosure, respect.
Resolve grey-area posting situations.
Route media/press inquiries and report harmful content.
10 questions, 80% to pass. The result is saved to the learner's record.
Based on: National Labor Relations Act s.7 & s.8(a)(1) (29 U.S.C. 157, 158) - Stericycle, Inc., 372 NLRB No. 113 (2023) standard f…