Skip to content
Claim this template

Free course template · US federal

Know your customer / customer identification program

A ready-made course, live deck and two surveys for new-accounts staff. AhaSlides tracks progress, completion and scores for you. 40 minutes, 7 lessons, 12-question final check. Last reviewed 8 October 2026; not legal advice.

Claim the templatePreview the courseDownload SCORM for your LMS

Free. No credit card. Edit everything.

Course outline at a glance

  • Explain how KYC protects the bank and customers from fraud and laundering
  • Quiz
  • Video

  • Collect the four minimum CIP data points and verify identity using documentary or non-documentary methods
  • Tabs
  • Accordion
  • Flashcards
  • Multi-select quiz

  • Identify and verify beneficial owners and a control person for legal-entity customers
  • Tabs
  • Accordion
  • Sorting activity
  • Quiz

  • Recognise when ownership must be re-checked under current FinCEN relief
  • Timeline
  • Flashcards
  • Quiz

  • Handle a customer who can't be verified, including when not to open the account
  • Flashcards
  • Process
  • Quiz

  • Escalate inconsistencies and red flags to the BSA team
  • Scenario

Final check: 12 questions, 80% to pass

Try some questions from the course

Question 1 of 3

Why does KYC matter for spotting suspicious activity?

 

Knowing the customer is the baseline for judging whether activity is unusual.

Lesson 1, Why KYC exists, teaches this. See the outline

Question 2 of 3

A startup has five owners, each holding 20%. What do you collect?

 

If no one owns 25% or more, you still collect a control person.

Lesson 3, Beneficial ownership, teaches this. See the outline

Question 3 of 3

Did the Corporate Transparency Act rollback remove the bank's own customer due diligence rule?

 

CTA reporting to FinCEN is separate from the bank's own CDD rule, which still applies.

Lesson 4, What changed in 2025-2026, teaches this. See the outline

Try next questionClaim the template

Learners earn a certificate

Your organisation

Certificate of completion

This certifies that

Alex Morgan

has completed

Know your customer / customer identification program

Completed on12 October 2026
Sample certificate with a placeholder learner name.

Style 1 of 6: Slate mono

Everyone who finishes gets a certificate with their name, the course title and the completion date. Add your own logo, colours and signer.

Three pieces that work together

Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 6 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.

Claim the template
The Know your customer / customer identification program course as a learner first sees it

Completion is tracked for you

Learners sign in to take the course, so every start, finish and score is recorded in AhaSlides. No spreadsheet to keep.

  • Who has finished

    See who has not started, who is in progress and who has completed the course.

  • Every score

    Each learner's result on the 12-question final check, against the 80% pass mark.

  • What landed

    Survey results show what people took away, and the 30-day check-in shows whether they use it.

Claim the template

7 lessons, about 40 minutes

What learners can do at the end of each lesson. Minutes are an estimate.

  • Lesson 1: Why KYC exists · 5 min

    Explain how KYC protects the bank and customers from fraud and laundering.

  • Lesson 2: CIP: the minimums · 7 min

    Collect the four minimum CIP data points and verify identity using documentary or non-documentary methods.

  • Lesson 3: Beneficial ownership · 7 min

    Identify and verify beneficial owners and a control person for legal-entity customers.

  • Lesson 4: What changed in 2025-2026 · 5 min

    Recognise when ownership must be re-checked under current FinCEN relief.

  • Lesson 5: Red flags & can't-verify · 7 min

    Handle a customer who can't be verified, including when not to open the account.

  • Lesson 6: Case practice · 5 min

    Escalate inconsistencies and red flags to the BSA team.

  • Lesson 7: Final assessment · 4 min

    12 questions, 80% to pass. The result is saved to the learner's record.

Based on: 31 CFR 1020.220 (bank CIP), 1010.230 (beneficial ownership / CDD rule), 1020.210(a)(2)(v) (ongoing CDD); FinCEN Account …

Claim the template

Often taught together

Courses teams often run alongside this one.

Browse all templates (opens in a new tab)

Common questions

Yes. The course, the live deck and both surveys are free. Claiming the template into your AhaSlides account is free too.

The course itself is self-paced and online, and the live deck lets you add a live session. Whether online delivery meets your local rules depends on the law that applies to you, so check 31 CFR 1020.220 (bank CIP), 1010.230 or ask your own counsel.

At hire (before opening accounts) + annually.

New-accounts staff, relationship managers, branch and digital onboarding teams at banks, credit unions and broker-dealers.

Record completion in your own LMS or record system, so you can show who finished the course and when. Check the retention period that applies to you in 31 CFR 1020.220 (bank CIP), 1010.230.

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply. Keep anything your own law requires you to cover.

Your own details, each highlighted inside the course:
  • Cip notice location
  • Acceptable ID documents
  • Yes/no and how
  • Cant verify procedure
  • BSA team contact
  • LMS or record system
Then edit anything else you like: wording, scenarios, your logo.
Visit the help centre (opens in a new tab)

Ready to run it?

Free. Copy the course, live deck and both surveys into your AhaSlides account in one click.

Claim the template