Mitundu Ya Mikangano Pamalo Antchito, Zoyambitsa, ndi Mayankho | 2025 Kuwulura

N’chifukwa chiyani mikangano ili ponseponse kuntchito? Kusamvana ndizomwe palibe kampani ikuyembekeza koma zimangochitika mosasamala kanthu za kuyesetsa kwakukulu kuyembekezera. Monga zovuta za dongosolo la bungwe, mikangano pamalo ogwirira ntchito imachitika pazifukwa zambiri komanso m'malo osiyanasiyana omwe ndi ovuta kuneneratu.

Nkhaniyi ikuyesera kuthetsa nthano ya mkangano pamalo ogwira ntchito kuchokera kumagulu angapo ndikuyang'ana mitundu yosiyanasiyana ya mikangano ndi zifukwa zake kuti athandize makampani, olemba ntchito, ndi ogwira ntchito kuthana nawo bwino.

M'ndandanda wazopezekamo:

• Kodi Mikangano Pamalo Antchito Ndi Chiyani?
• Mitundu ya Mikangano Pamalo Antchito, Zoyambitsa, ndi Zitsanzo
  • Kusamvana Kwanthawi
  • Kusamvana kwa Ntchito
  • Njira Zosamvana
  • Kusamvana pa Ubale
• Malangizo 10 Othana ndi Kusamvana Pantchito
• Pansi Mizere
• Mafunso Ofunsidwa Kawirikawiri

Kodi Mikangano Pamalo Antchito Ndi Chiyani?

Kusamvana pamalo ogwira ntchito kumangokhala mkhalidwe womwe nkhawa za anthu awiri kapena kuposerapo zimawoneka ngati zosagwirizana zomwe zingasokoneze ntchito ndi udindo wawo. Kusokoneza uku kumachitika chifukwa cha zolinga zotsutsana, zokonda, zikhalidwe, kapena malingaliro. Zitha kuyambitsa mikangano, kusagwirizana, ndi kumenyera chuma kapena kuzindikirika. Akatswiri angapo apereka chidziwitso pakumvetsetsa kwathu kusamvana pantchito:

Mitundu ya Mikangano Pamalo Antchito, Zoyambitsa, ndi Zitsanzo

Kuphunzira mitundu yosiyanasiyana ya mikangano kuntchito ndi sitepe yoyamba yothana nayo moyenera. Ichi ndichifukwa chake Amy Gallo adalemba Buku la Harvard Business Review Guide to Managing Conflict at Work. Anatchula mitundu inayi ikuluikulu ya mikangano yantchito yomwe imaphatikizapo mikangano, mikangano yantchito, mikangano yamachitidwe, ndi mikangano yamaubwenzi. Pano pali kufotokozera mwatsatanetsatane kwa mtundu uliwonse, zifukwa, ndi zitsanzo.

Kusamvana Kwanthawi

Description: Kusemphana maganizo kumaphatikizapo kusagwirizana komwe kumabwera chifukwa cha kusiyana kwa udindo, mphamvu, kapena ulamuliro pakati pa ntchito, ndizofala lathyathyathya bungwe dongosolo. Zimakhudza nkhani zokhudzana ndi utsogoleri, kuzindikira, ndi chikoka.

Zimayambitsa:

• Kugawidwa kosagwirizana kwa mphamvu.
• Kusamveka bwino pa maudindo ndi maudindo.
• Kusiyana kwa ukatswiri ndi zochitika.
• Malingaliro osiyanasiyana pamayendedwe a utsogoleri.

zitsanzo:

• M'badwo wazaka chikwi wakwezedwa kukhala woyang'anira. Koma mwina anzake achikulire ena saganiza kuti akanakwezedwa pa ntchito. 
• Kukangana paulamuliro wopanga zisankho mkati mwa gulu kapena polojekiti. Mikangano imayamba pamene mamembala a gulu kapena atsogoleri akutsutsana kuti ndani ayenera kukhala ndi chigamulo chomaliza popanga zisankho mkati mwa polojekiti kapena gulu linalake.

Kusamvana kwa Ntchito

Description: Mkangano wa ntchito umachokera ku kusiyana kwa malingaliro ndi njira zomwe zikugwira ntchito. Nthawi zambiri zimakhala ndi malingaliro osiyanasiyana pochita ntchito kapena kukwaniritsa zolinga.

Zimayambitsa:

• Malingaliro osiyanasiyana panjira zantchito.
• Kutanthauzira kosiyanasiyana kwa zolinga za polojekiti.
• Kusagwirizana pa kagawidwe kazinthu zogwirira ntchito.

zitsanzo:

• Mamembala amgulu amakambirana za njira yabwino kwambiri yoyambitsira kampeni yatsopano. Mamembala ena a timu adalimbikitsa kuti anthu azingoyang'ana kwambiri malonda digito, pamene gulu lina mkati mwa gululo limakonda zosindikizira, makalata achindunji, ndi kuthandizira zochitika.
• Kusagwirizana pa gulu lazamalamulo ndi malonda akugwira ntchito ndi mgwirizano. Ngakhale kuti malonda akuwona cholinga chotseka mgwirizano mwamsanga, gulu lazamalamulo likuwona ngati njira yotetezera kampaniyo.

Njira Zosamvana

Description: Mkangano wa ndondomeko umayenderana ndi kusagwirizana mu njira, ndondomeko, kapena machitidwe omwe amagwiritsidwa ntchito kukwaniritsa ntchito. Kusagwirizana kwa ndondomekoyi ndi kusagwirizana pa momwe, monga momwe ntchito ikugwiritsidwira ntchito, kugwirizanitsa, ndi kuchitidwa.

Zimayambitsa:

• Kusiyanasiyana kwa machitidwe omwe amakonda.
• Kusalongosoka mu njira zoyankhulirana.
• Kusemphana maganizo pa kugaŵira ena maudindo.

zitsanzo:

• Mamembala a gulu amakangana pazida zogwirira ntchito zogwirira ntchito. Mamembala a gulu adakhumudwa ndi kusintha kosalekeza komanso zovuta zosinthira zida zosiyanasiyana.
• Kusamvana pa kayendetsedwe ka ntchito ndi ndondomeko zogwirizanitsa mkati mwa dipatimenti. Gulu lina linkakonda njira yapakati, ndi woyang'anira polojekiti mmodzi kuyang'anira mbali zonse. Gulu lina limakonda dongosolo logawika m'magulu, zomwe zimapatsa mamembala aliyense payekhapayekha pakuwongolera ntchito yawo.

Kusamvana pa Ubale

Description: Mkangano wa ubale umakhudzana ndi malingaliro amunthu. Zimakhudza mikangano pakati pa anthu ndi mikangano pakati pa anthu kuntchito. Ndi kulakwa kuganiza kuti ndi zaumwini. Zimapitirira kusagwirizana kwaumwini, ndikufufuza zovuta za kuyanjana pakati pa anthu kuntchito.

Zimayambitsa:

• Kusemphana maganizo.
• Kupanda kulankhulana kogwira mtima.
• Nkhani zakale kapena mikangano yosathetsedwa.

zitsanzo:

• Anzako ali ndi kusagwirizana kwawo komwe kumadutsa muzochita zamaluso. Iye amawombera mnzake kapena kukweza mawu, ndipo munthuyo amaona ngati akunyozedwa.
• Mamembala amgululi anali akusunga chakukhosi chifukwa cha mikangano ya m'mbuyomu yomwe sinathedwe. Mikangano imeneyi inali itakula pakapita nthawi, ndipo izi zinasokoneza ubwino wa anthu onse komanso kusintha kwamagulu.

Malangizo 10 Othana ndi Kusamvana Pantchito

Munathetsa bwanji kusamvana kuntchito? Nawa maupangiri othana ndi mikangano kuntchito, makamaka kwa anthu payekhapayekha.

Osachita Chilichonse

Jeanne Brett ku Northwestern amatcha izi kukhala njira ya mtanda, pomwe mumasankha kusachitapo kanthu nthawi yomweyo Mwachitsanzo, ngati wina anena chinthu chonyansa kwa inu, osachita chilichonse. Chifukwa mwayi kukhala wosalolera ngati iwo mkulu, ndipo sangathe kuthetsa mkangano nthawi iliyonse.

Pumulani

Nthawi zina, chinthu chabwino kwambiri chomwe mungachite ndikusiya mkanganowo ndikukhala ndi nthawi yolingalira pambuyo pokhazikika. Makamaka mukagona bwino usiku, kaŵirikaŵiri zimatsogolera ku makambitsirano olimbikitsa. Sizokhudza kupewa, ubongo wanu umangofunika nthawi kuti mupeze malingaliro. Munganene kuti: “Ndikufunadi kuthetsa vutoli. Koma panopa, sindine wokonzeka kuchita zimenezi.

Yankhani Mwachindunji

M'zikhalidwe zambiri, monga ku US ndi zikhalidwe zina zamaofesi, kuthetsa kusamvana mosalunjika kungakhale njira yabwino. Mwachitsanzo, kupsa mtima kosatha kungasonyezedwe mwa kufotokoza maganizo olakwika kapena kukana. M’malo mothetsa mkangano momasuka, anthu angasonyeze kusakhutira kwawo mwa kuchita zinthu mobisa, mwachipongwe, kapena njira zina zobisa. Kumene kukangana kwachindunji sikungakupangitseni zomwe mukufunikira, njira yosavomerezekayi ikhoza kukhala yothandiza.

Khazikitsani Cholinga Chogawana

Kuti tithane ndi kusamvana mwachindunji, ndikofunikira kupeza cholinga chimodzi. Kukhazikitsa njira zoyankhulirana zomveka bwino kungakhale kofunika kwambiri pothetsa kusamvana moyenera. Lingalirani kugwiritsa ntchito mizere yabwino yotsegulira kuti muyambe kukambirana ndikupitiriza. Mukatha kukhazikitsa mfundo zomwe mungagwirizane nazo, mudzakhala okonzeka kugwirira ntchito limodzi ndi kuthetsa vutolo.

Tulukani mu Ubale

Izi sizitheka nthawi zonse, koma mutha kuyesa ngati mkangano uli waukulu. Ganizirani za kusiya ntchito, ndikuyang'ana mwayi wina wa ntchito. Mwayi wopeza bwana watsopano, kapena kupatsidwanso ntchito ina yomwe ingakukwanireni ukhoza kukhala waukulu.

Yambanso

Kukulitsanso ulemu kwa munthu amene akukhudzidwayo kungakhale sitepe lofulumira. Mwinanso mungayambirenso kulemekeza munthuyo kaya zimene zinachitika kale, ndi nthawi yoti mupite patsogolo ndi maganizo atsopano. Munganene kuti: “Kodi tingakambirane mmene tingathetsere mikangano imeneyi kuti tonse tithe kuchita zimenezi?”

Pemphani Uphungu

Ngati mukuchita ndi munthu amene akuchita zinthu mopanda nzeru, njira imodzi yothanirana ndi vutoli ndiyo kusonyeza kuti mwakhala mukuyesetsa kuthetsa nkhaniyo kwa kanthawi ndithu, koma zikuoneka kuti palibe kupita patsogolo. Kenako mutha kufunsa malangizo awo pazomwe muyenera kuchita: "Kodi muli ndi malangizo pazomwe ndiyenera kuchita?" Njira imeneyi imakakamiza munthuyo kuti aganizire za izo monga momwe inu mukuonera. Zimathandiza kutembenuza ma tebulo pang'ono ndikulembera munthuyo kuti akambirane.

Funsani Mtsogoleri kuti Alowe

Ngati vuto likulepheretsa aliyense wa inu kugwira ntchito yanu, mungafunike kupeza thandizo kwa mameneja anu kuti mupeze yankho. Kupempha kuti alowererepo kungabweretse malingaliro osalowerera ndale ndikuwongolera yankho.

Limbikitsani Kumanga Magulu

Malangizowa ndi a atsogoleri. Kulimbitsa maubwenzi apakati pa anthu kungathandize kuti ntchito ikhale yabwino komanso kuyembekezera kuti mikangano iyambe. Inde, kuchita nawo ntchito zomanga timu zimathandiza kumanga ubale ndi kukhulupirirana pakati pa mamembala a gulu.

Maphunziro Okhazikika

Khazikitsani ena maphunziro za kuthetsa mikangano. Gulu lophunzitsidwa bwino limakhala lokonzekera bwino kuti lizindikire ndi kuthetsa mikangano yomwe ingakhalepo isanakhale zosokoneza zazikulu. Zimathandizira kulimbikitsa chikhalidwe chamagulu ndi malingaliro akukula. Mamembala a timu omwe ali ndi a kukula maganizo mothekera kwambiri kuti athane ndi mikangano ndi malingaliro olimbikitsa, kufunafuna njira zothetsera m’malo moimba mlandu.

Pansi Mizere

"Anzako apamtima mwina ndi onse omwe umakangana nawo nthawi ndi nthawi". Ngati sitingathe kuthetseratu, titha kuchitapo kanthu kuti tithetse ndikuchepetsa bwino.

Mafunso Ofunsidwa Kawirikawiri

Kodi chitsanzo cha mikangano pa ntchito ndi chiyani?

Zitsanzo zina zodziwika bwino za mikangano yapantchito ndi kupezerera anzawo, kusankhana, ndi kuzunza, zomwe ndizovuta kwambiri pamoyo wamunthu payekhapayekha komanso malo onse ogwira ntchito, ndipo zimafuna chidwi ndi kulowererapo mwachangu.

Mumakamba bwanji za kusamvana kuntchito?

Kusemphana maganizo kukachitika kuntchito, m'malo mozipewa, ndikofunikira kuthetsa kusamvanako momasuka ndi molimbikitsa. Kuyankhulana mogwira mtima pa nkhani ya kusamvana kuntchito kumaphatikizapo kulimbikitsa ogwira nawo ntchito kuvomereza maganizo a wina ndi mzake ndi nkhawa zawo komanso kulimbikitsa kulankhulana bwino pamikangano kuntchito.

Kodi njira 5 zodziwika bwino zothanirana ndi mikangano ndi ziti?

Kenneth W. Thomas, katswiri wa zamaganizo wodziwika ndi ntchito yake yothetsa mikangano, anapanga chipangizo chotchedwa Thomas-Kilmann Conflict Mode Instrument (TKI), chomwe chimasonyeza njira zisanu zothetsera mikangano: kupikisana, kugwirizana, kulolerana, kupeŵa, ndi kuvomereza. Malinga ndi Thomas, kumvetsetsa ndi kugwiritsa ntchito masitayelowa kungathandize anthu kuthana ndi kusamvana moyenera.

Ref: Ndemanga Yabizinesi ya Havard