O lo'o tatou i ai i se vaitau o feso'ota'iga fa'atekinolosi ose filifiliga fa'atupula'ia, ma e ui lava i le fa'anaunau mo fegalegaleaiga a tagata, ae na i ai ni taunuuga lelei.
One of these was the improvement in companies' digital capabilities, as they were compelled to transition their operations online and maintain efficiency.
E ui lava o fegalegaleaiga a le tagata lava ia o loʻo i luga o le lisi, o le numera i luga o le laupapa o loʻo faʻaauau pea o se masani masani mo le tele o faʻalapotopotoga ona o lona faigofie.
O le a le Digital Onboarding? What are its functions? Why it could be a suitable choice for your business? Let's explore this in this article.
Rfiafia: Fa'aulufalega faataitaiga
O le a le Digital Onboarding?
Lisi o Mataupu
- O le a le Digital Onboarding?
- O a Fa'amanuiaga o le Fa'asolo mamao?
- E fa'afefea ona e fa'atupuina se fa'ailoga fa'apitoa?
- E fa'afefea ona 'ese'ese le Fa'ailoga Fa'atekinolosi mai le Fa'aulufalega masani?
- O le a le fa'ata'ita'iga o le Digital Onboarding?
- Fa'aigoa Fa'afuainumera Fa'atonu e Si'i Atu
- Line pito i lalo
- Fesili e Masani ona Fesiligia
Fautuaga Mo Fa'auiga Sili
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O le a le Digital Onboarding? Le uiga o le numera i luga ole laupapaE te manaʻo e faʻavave pe faʻapefea ona e aumaia tagata fou, tagata faʻatau poʻo tagata faʻaoga i totonu o le lafu? Ona o le numera i luga ole laupapa o le auala e alu ai.
Digital onboarding o lona uiga o le fa'aogaina o le malosi o tekinolosi e fa'afeiloa'i ai tagata i lau oloa po'o au'aunaga i luga ole laiga.
Nai lo o pepa uumi pepa ma feiloaiga faafesagaʻi, e mafai e tagata fou ona faʻamaeʻaina le faagasologa atoa i luga o le laupapa mai le mafanafana o latou nofoa, faʻaaoga soʻo se masini.
E aofia ai le fa'amaoniaina o fa'amatalaga e pei o le su'eina o foliga e fa'aaoga ai le meapueata pito i luma, fa'ailoa leo po'o fa'ailoga tamatamailima biometric.
E manaʻomia foʻi e tagata faʻatau le faʻaalia o latou faʻamatalaga patino e faʻaaoga ai a latou ID a le malo, tusifolau, poʻo numera telefoni.
O a Fa'amanuiaga o le Fa'asolo mamao?
Remote onboarding provides several benefits to both the clients and the organisations. Let's check out what they are:
Mo Tagata fa'atau
O le a le Digital Onboarding? Fa'amanuiaga Autu mo Tagata Fa'atau• Faster experience - Clients can complete onboarding tasks quickly and easily through digital forms and documents.
• Convenience - Clients can complete onboarding anytime, anywhere from any device. This eliminates the need to adhere to office hours and ensures a hassle-free experience.
• Familiar technology - Most clients are already comfortable using digital tools and the internet, so the process feels familiar and intuitive.
• Personalised experience - Digital tools can tailor the onboarding experience based on the client's specific needs and role.
• Less hassle - Clients do not have to deal with printing, signing and submitting physical documents. All relevant onboarding information is organised and accessible in one online portal.
Faatatau: Fa'agasologa o le Fa'aulufaleina o Tagata
Mo Faalapotopotoga
O le a le Digital Onboarding? Fa'amanuiaga Autu mo Fa'alapotopotoga• Increased efficiency - Digital onboarding streamlines and automates tasks, saving time and resources.
• Reduced costs - By eliminating the need for paper, printing, mailing, and in-person meetings, costs can be significantly reduced.
• Higher completion rates - Digital forms ensure all required fields are completed, reducing errors and incomplete onboarding.
• Improved compliance - Digital tools can automate compliance-related tasks, meet KYC, CDD and AML obligations for certain countries that the company operates in, and provide audit trails.
• Better data access - All client data is captured and stored in centralised systems for easy access and reporting.
• Improved tracking - Tasks and documents can be automatically tracked to ensure everything is completed on time.
• Analytics - Digital tools provide analytics to identify bottlenecks, improve processes and measure client satisfaction.
E fa'afefea ona e fa'atupuina se fa'ailoga fa'apitoa?
O le a le Digital Onboarding? 10 Laasaga e Fausia ai se Digital OnboardingO laasaga nei o le a tuʻuina atu ai ia te oe se vaaiga lautele lelei i le auala e fuafua ai ma faʻatino se fofo aoga ile luga ole laupapa mo au tagata faʻatau:
#1 - Define goals and scope. Fuafua mea e te manaʻo e ausia i luga o numera numera mo tagata faʻatau, e pei o le saoasaoa, faigofie, tau maualalo, ma isi. Faʻamalamalama mea e manaʻomia ona faʻamaeʻaina i le taimi o le ulufale.
#2 - Gather documents and forms. Aoina uma maliega a tagata o tausia, fesili, pepa fa'atagaga, faiga fa'avae, ma isi mea e mana'omia ona fa'atumu i le taimi o le ulufale.
#3 - Create online forms. Su'e pepa pepa i pepa fa'akomepiuta e mafai ona fa'atumu e tagata fa'atau i luga ole laiga. Ia mautinoa o lo'o fa'ailoga manino uma fanua mana'omia.
#4 - Design onboarding portal.Fausia se faitotoa faʻapitoa e mafai ai e tagata faʻatau ona maua faʻamatalaga i luga o le laupapa, pepa, ma fomu. O le faitotoa e tatau ona i ai se folauga faigofie ma taʻitaʻia tagata faʻatau i laʻasaga taʻitasi.
#5 - Include e-signatures. Tu'ufa'atasi se fofo e-saini ina ia mafai e tagata fa'atau ona saini fa'atekinolosi pepa mana'omia a'o fa'aulufale. O lenei mea e faʻaumatia ai le manaʻomia mo le lolomiina ma le lafoina o pepa.
#6 - Automate tasks and workflows.Fa'aoga masini e fa'aoso ai galuega tulitatao, lafo pepa i tagata fa'atau, ma fa'aosofia i latou e fa'atumu so'o se mea mata'ina i luga oa latou lisi siaki.
#7 - Enable identity verification.Implement verification tools to confirm clients' identities digitally during onboarding to ensure security and compliance.
#8 - Provide 24/7 access and support.Ia mautinoa e mafai e tagata faʻatau ona faʻamaeʻaina i luga ole laiga i soʻo se taimi mai soʻo se masini. E le gata i lea, ia maua le lagolago pe a iai ni fesili poʻo ni faʻafitauli a tagata faʻatau.
#9 - Gather feedback.Auina atu i tagata fa'atau se su'esu'ega pe a mae'a ona fa'aulu i luga ole va'aiga e aoina ai manatu ile auala e mafai ai ona fa'aleleia atili le poto fa'atekinolosi. Fai ni fa'amatalaga e fa'atatau i lenei fa'aoga.
#10 - Communicate changes clearly.Fa'amatala muamua i tagata fa'atau pe fa'afefea ona fa'aogaina le faiga fa'akomepiuta i luga ole laupapa. Tuuina atu mea e fai mo taiala ma vitio o aoaoga pe a manaomia.
E ui o faʻalapotopotoga taʻitasi e iai se manaʻoga faʻapitoa, o le ki o le faʻamautinoaina o pepa / pepa talafeagai e aoina, o se faʻaoga faʻaoga ma faʻasologa o galuega ua mamanuina, ma o loʻo i ai i tagata faʻatau le lagolago talafeagai e faʻamaeʻa lelei galuega i luga o le laupapa.
E fa'afefea ona 'ese'ese le Fa'ailoga Fa'atekinolosi mai le Fa'aulufalega masani?
| Fa'aleaganu'u Onboarding | Fa'akomepiuta i luga ole laupapa | |
| Saosaoa ma lelei | fa'aaoga pepa fa'avae onboarding | fa'aoga fomu i luga ole laiga, e-signatures, ma fa'apipi'i pepa fa'aeletoroni |
| Faʻafiafiaga | e mana'omia le i ai faaletino i le ofisa | e mafai ona fa'auma mai so'o se nofoaga i so'o se taimi |
| tau | mana'omia ni tau maualuga e totogi ai pepa fa'atumu pepa, lomitusi, meli ma le aufaigaluega | fa'aitiitia tau e feso'ota'i ma le lolomiina ma le teuina o pepa fa'aletino |
| faimeamāeʻa | e ono tutupu ni mea sese a'o fa'agasolo fa'ailoga tusi | faʻaitiitia le lamatiaga o mea sese ma faʻatuai i le puʻeina o faʻamaumauga otometi |
Fa'aleaganu'u vs Digital OnboardingO le a le fa'ata'ita'iga o le Digital Onboarding?
O le a le Digital Onboarding? FaataitaigaLots of companies are using digital onboarding now, which is a way for new employees or customers to get started without all the paperwork and waiting around. It's easier for everyone involved and saves time too!
• Financial services - Banks, mortgage lenders, insurance companies, and investment firms use digital onboarding for new account opening and client credentialing. This includes collecting KYC(iloa lau tagata fa'atau) fa'amatalaga, fa'amaonia o fa'amatalaga, ma sainia feagaiga fa'aeletoroni.
• Healthcare providers - Hospitals, clinics and health networks use digital portals to onboard new patients. This involves collecting demographic and insurance information, medical history and consent forms. Digital tools streamline this process.
• eCommerce companies - Many online retailers use digital systems to quickly onboard new customers. This includes creating customer profiles, setting up accounts, offering digital coupons/promotions and providing order tracking details.
• Telecommunications - Cell phone, internet and cable companies often have digital onboarding portals for new subscribers. Customers can review plans, enter account and billing info, and manage service options online.
• Travel and hospitality companies - Airlines, hotels and vacation rental management companies employ digital solutions for onboarding new guests and customers. This includes making reservations, completing profiles, signing waivers and submitting payment information.
• Education institutions - Schools, colleges and training companies utilise digital portals for student and learner onboarding. Students can apply online, submit documents, register for classes, set up payment plans and sign enrollment agreements digitally.
I se aotelega, o faʻalapotopotoga e aumaia tagata fou, tagata faʻatau, gasegase, tamaiti aʻoga, poʻo le au fai saofaga e mafai ona faʻaogaina meafaigaluega numera e faʻafaigofie ai le faagasologa. O faʻamanuiaga o le saoasaoa vave, faʻateleina le lelei, ma tau maualalo o loʻo tuʻuina atu e le tagata faigaluega numera i luga o le laupapa e faʻaoga foi i le tagata o tausia i luga o le laupapa.
Siaki atu: Fa'asologa o Fuafuaga o Poloketima Fa'agasologa o Iloiloga o Poloketi
O le a le Digital Onboarding? E mafai ona fa'aogaina le Digital Onboarding i pisinisi eseeseFa'aigoa Fa'afuainumera Fa'atonu e Si'i Atu
E mana'omia e se fa'afuainumera fa'akomepiuta e fa'aulu ai tagata faigaluega fou, e faigofie ona fa'atautaia ma faigofie ona fa'aoga ma fa'atasi ma le fa'asologa o galuega. Faatasi ai ma lena mea i lou mafaufau, o a matou fautuaga nei mo faʻasalalauga faʻainitaneti masani i luga ole laupapa e fiafia i ai kamupani:
- BambooHR - Full suite HRIS with strong onboarding tools like checklists, signatures, documents etc. Integrates tightly with HR processes.
- Lessonly - Specializes in compliance and soft skills training during onboarding. Offers engaging video lessons and mobile accessibility.
- UltiPro - Large platform for HR, payroll and benefits administration. The onboarding module automates paperwork and signoffs.
- Workday - Powerful cloud HCM system for HR, payroll, and benefits. The onboarding kit has screening docs, and social features for new hires.
- Greenhouse - Recruiting software with onboarding tools like offer acceptance, reference checks and new hire surveys.
- Coupa - Source-to-pay platform includes an Onboard module for paperless HR tasks and directing new hire work.
- ZipRecruiter - Beyond job posting, its Onboard solution aims to retain new hires with checklists, mentoring and feedback.
- Sapling - Specialized onboarding and engagement platform designed to be highly intuitive for new hires.
- Faaseʻe- An interactive presentation platform that makes training less boring through fun and easy-to-use live polls, quizzes, Q&A features and many more.
Line pito i lalo
Meafaigaluega fa'akomepiuta i luga ole laupapa ma faiga e mafai ai e kamupani ona fa'afaigofie le poto masani o tagata o tausia ma fa'aleleia atili le lelei. Mai le tatalaina o teugatupe fou i le faletupe e o'o atu i fa'ailoga e-pisinisi e o'o atu i faitoto'a o le soifua maloloina o ma'i, pepa fa'akomepiuta, e-saini ma fa'apipi'i pepa ua avea ma masani mo le tele o tagata o tausia i luga o le laupapa.
I luga o au tagata faigaluega ma Faaseʻe.
Fa'amasani i latou i mea uma i se fa'aaliga malie ma fa'afiafia. E iai a matou fa'ata'ita'iga i luga ole laiga e amata ai oe🎉
Fesili e Masani ona Fesiligia
E aoga le fa'aogaina i luga ole laiga?
Ioe, pe a fai sa'o i tekinolosi talafeagai, virtual onboarding e mafai ona fa'aleleia atili aafiaga a'o fa'aitiitia tau e ala i le fa'aogagofie, lelei ma tapenapenaga. E tatau i faʻalapotopotoga ona iloilo o latou manaʻoga ma punaoa e fuafua ai le tele o le faʻaogaina o meafaigaluega i luga ole laupapa.
O a ituaiga e lua o luga ole laiga?
There are two main types of onboarding - operational and social. Operational onboarding focuses on the logistics of getting new hires set up including completing paperwork, issuing employee tools, and explaining work procedures. Social onboarding concentrates on making new hires feel welcome and integrated into the company culture through activities like introductions, assigning mentors, company events, and connecting them with employee groups.
E faʻafefea ona fai luga o le initaneti?
E tele la'asaga e fa'atino lelei ai luga ole laiga i luga ole laiga: Fausia fa'amatalaga i luga ole laiga mo tagata faigaluega fou ma tu'u atu galuega a'o le'i ulufale. Fai i tagata faigaluega fou e fa'atumu pepa fa'aeletoroni, fa'aoga saini e-e, ma fa'apipi'i pepa fa'akomepiuta. Otometi ona fa'asalalau fa'amatalaga fa'a faigaluega fou i matagaluega talafeagai. Tuuina atu se lisi lisi lisi e siaki ai le alualu i luma. Faʻafaigofie aʻoaʻoga i luga ole laiga ma faʻatautaia fonotaga faʻapitoa e toe fai ai fegalegaleaiga a le tagata lava ia. Tuuina atu fesoasoani faʻapitoa e fesoasoani ai i tagata faigaluega fou. Auina atu fa'afouga tulaga pe a mae'a le fa'aulufale.
pine: Luga o le vaalele
