Active Kuteerera Unyanzvi Kubasa | +4 Mazano Ekubudirira Kwebasa

basa

Jane Ng 16 April, 2024 10 min kuverenga

Kunyatsoteerera kwaunoteerera kune vamwe kuchakanganisa zvakanyanya kuita kwako basa uye kunaka kwehukama hwako hwazvino. Naizvozvo, kungoteerera chete hakuna kukwana, chaunoda kudzidzira unyanzvi hwokuteerera hunoshingaira naizvo. 

Saka chii chaizvo chiri kunyatsoteerera? Ndezvipi zvakanakira kuva nehunyanzvi hwekuteerera pabasa, uye izvi zvinogona kuvandudzwa sei? Ngationei munyaya yanhasi!

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Overview:

Ndeapi ma3A ehunyanzvi hwekuteerera?Mafungiro, Kuteerera, uye Kururamisa.
Ndeapi marudzi mana ekuteerera uchishingaira?Kuteerera kwakadzama, kunyatsoteerera, kunyatsoteerera, kuteerera kwekurapa.
Pfupiso yehunyanzvi hwekuteerera hunoshanda.

Chii Chinonzi Kunyatsoteerera?

Kunyatsoteerera unyanzvi hunoda kudzidzira, kwete kuzvarwa. Kuve nyanzvi yehunyanzvi uhu kunoda nguva yakati rebei uye moyo murefu.

Sezvinoratidzwa nezita racho, kunyatsoteerera kunoreva kunyatsoteerera nekubatanidzwa kwemanzwiro ese. Mune mamwe mazwi, iwe unotarisa zvakakwana pane izvo mumwe munhu ari kutaurirana pane kungo "kuteerera" kungoita, kwete kuisa pfungwa pashoko ravo.

Unyanzvi Hwokuteerera Hunoshanda
Unyanzvi Hwokuteerera Hunoshanda

Kutarisa kwemuteereri kunogona kuratidzwa mune zvese zviri zviviri masaini uye mazwi, kusanganisira:

  • Eye contact
  • Nod your head, nyemwerera
  • Usambovhiringa mukurukuri
  • Bvumiranai nekuti “hongu” kana “um” kukurudzira mumwe munhu kuti arambe achitaura.

Kupfurikidza nokupa “mhinduro,” mukurukuri achanzwa akasununguka zvikuru ndokupfuuridzira kurukurirano yacho nokukurumidza zvikuru, pachena, uye nomwoyo wose.

Zvikurukuru, vateereri vanofanira kuramba vasina kwavakarerekera, vasingafungi. (Usasarudza mativi kana kuumba pfungwa, kunyanya panotangira nyaya).

Kunyatsoteerera kunodawo moyo murefu - kumbomira uye kunyarara kupfupi kunofanira kugamuchirwa. Naizvozvo, muteereri haafaniri kumhanyira kubvunza mibvunzo kana kuti kutaura mhinduro nguva dzose apo mukurukuri anomira kwemasekondi mashomanene. Panzvimbo pezvo, vanofanira kunzwisisa kuti ino inguva yokuti vakurukuri vadzamise mifungo yavo nemirangariro.

Mienzaniso Yekushandisa Hunyanzvi Hwekuteerera Kubasa

Heino mienzaniso mishoma yekushandisa hunyanzvi hwekuteerera kubasa:

  • Mutariri webasa revatengi akadzokorora dambudziko romuchengeti wacho kuti amuvimbise kuti akanga achiri kuteerera.
  • Mumwe mupi wezano anogutsurira musoro ndokuti, “Ndichiri kukuteererai,” kukurudzira vatengi kuti varambe vachitaura pamusoro pezvavakasangana nazvo zvakashata nechigadzirwa.
  • Mumwe mutungamiriri akaona kuti mushandi aida kupa mupiro asi aitya, uye akamukurudzira kugovera pfungwa yacho pachivande achinyemwerera zvishoma.
  • Mumwe aibvunzurudza akaona kuti munhu aikwikwidza haana kutarisana naye mumaziso paaitaura nezvezvaaigona.

Mazano ekuongorora zvirinani kubasa

5 Zvakanakira Kunyatsoteerera Unyanzvi Kubasa

Kunyangwe iwe uri kutsvaga mukana mutsva webasa, kuyedza kukwidziridzwa, kana kushanda kuti uvandudze basa rako razvino, kuvandudza hunyanzvi hwako hwekuteerera kubasa kunobata basa rakakosha murwendo urwu. Kufanana nekufunga kwakadzama uye hunyanzvi hwekugadzirisa matambudziko, zvichabatsira kuwedzera kukosha kwako. 

Hunyanzvi hwekuteerera - Mufananidzo: freepik

Heano mamwe mabhenefiti ekuva neAnoshanda Kuteerera Unyanzvi Kubasa: 

1/ Gadzira hukama nevamwe

Nokuti unoteerera nemwoyo wose zvinotaurwa nevamwe kunoita kuti vanhu vade kutaura newe kakawanda uye vanzwe vakasununguka kugoverana mashoko. Saka, izvi zvinogona kubatsira kuvhura mikana yekubatana nevamwe vatinoshanda navo (zvisinei nedhipatimendi), kuita basa nekukurumidza, kana kutanga zvingangoita mapurojekiti matsva.

2/ Wana kuvimba

Kuteerera vamwe unyanzvi hunoda kushivirira uye kudzidzira. Nokufamba kwenguva, kana vanhu vakaziva kuti vanogona kutaura newe zvakanaka pasina kukanganisa, kutonga, kana kupindira kusingadiwi, vanova nekuvimba newe. Izvi zvinobatsira kana uchisangana nemutengi mutsva kana mumwe munhu waunoda kuvaka hukama hwekushanda kwenguva refu naye.

3/ Kukubatsira kuziva uye kugadzirisa dambudziko.

Unyanzvi hwekunyatsoteerera huchakubatsira kuona matambudziko uye matambudziko ari kutarisana nevaunoshanda navo kana matambudziko ari kubuda pachirongwa. Nekukurumidza kwaunokwanisa kuona matambudziko aya, nekukurumidza iwe unogona kuwana mhinduro kana kuronga kuagadzirisa.

4/ Kuvandudza ruzivo rwemisoro yakasiyana-siyana.

Kuti uve mushandi mukuru / mutungamiri / maneja, iwe unofanirwa kugara uchiedza kudzidza zvinhu zvitsva uye kukudziridza ruzivo rwako. Kunyatsoteerera kuchakubatsira kuchengeta ruzivo, kuwana nzwisiso yemisoro mitsva, uye kuyeuka zvawakadzidza kuti uzvishandise mune ramangwana.

5/ Dzivisa kushaya ruzivo rwakakosha

Nokuti vateereri vanoshingaira vanodyidzana zvikuru nemukurukuri, vanogona kuyeuka mamwe mashoko. Izvi zvinonyanya kukosha kana mukurukuri achiratidza mirayiridzo, achikudzidzisa nzira itsva, kana kuti akatumira shoko raunotarisira kuendesa kune vamwe.

Ndeapi Aya 10 Anoshanda Kuteerera Unyanzvi? 

Unyanzvi Hwokuteerera Hunoshanda Kubasa. Mufananidzo: freepik

Ngatitsanangurirei hunyanzvi hwekuteerera! Usati wapinda muchikamu chino, unofanirwa kuziva kuti kune marudzi maviri ekuteerera kwakasimba: Mazwi uye Zvisiri-mazwi. 

Verbal - kushingaira kuteerera unyanzvi kubasa

Fungisisa uye jekesa

Kupfupikisa, kufungisisa, uye kujekesa pfungwa huru yeshoko remutauri kunokubatsira kunyatsonzwisisa zvadzinoreva. Izvi zvinobvumirawo mutauri kujekesa ruzivo rusina kujeka kana kuwedzera meseji yavo. 

Semuyenzaniso: "Saka uri kutaura nezve yazvino kushambadzira maitiro ayo asiri kuzadzisa zvinodiwa nemutengi nekuti haatsigire makuru evhidhiyo mafaira?" 

- Iyi ndiyo nzira iyo mutungamiri wekushambadzira anoteerera achishingairira kupfupikisa uye kukurukura dambudziko rine mushandirwi.

Bvunza mibvunzo yakavhurika

Kubvunza mibvunzo yakavhurika pamusoro pezvawaunganidza zvinobatsira kutungamira mutauri kugovera rumwe ruzivo. Ita shuwa kuti mibvunzo iyi haigone kupindurwa ne "hongu" kana "kwete".

muenzaniso: “Wataura chokwadi. Maitiro ekushambadzira anofanirwa kuve nekumwe kugadzirisa. Saka ndedzipi shanduko dzaunofunga kuti dzinofanirwa kuitika mumwedzi mitanhatu inotevera?"

Shandisa zvirevo zvipfupi zvekusimbisa

Mashoko mapfupi, akanaka anozobatsira kuti mukurukuri anzwe akasununguka uye kuona kuti uri kubatanidzwa uye uchikwanisa kugadzirisa ruzivo rwavanopa. Zvisimbiso zvinokubatsirawo kuti uenderere mberi nehurukuro pasina kukanganisa kana kukanganisa kufamba kwemutauri. 

muenzaniso: "Ndinonzwisisa." "Ndazviwana." "Hongu, zvine musoro." "Ndinobvumirana."

Ratidza tsitsi netsitsi. 

Zano rakanakisa rekuti muteereri anoshingaira ashandise kuita chokwadi chekuti mutauri anonzwisisa kuti unogona kuziva manzwiro avo uye kugovana navo. Nekuratidza tsitsi nekunzwira tsitsi, pane kungozvinzwa chete, unogona kubatana nemukurukuri uye kutanga kumisa pfungwa yekuvimbana. 

Semuyenzaniso: “Ndine urombo kuti uri kutarisana nazvo. Ngatishandei tese kuti tione dzimwe nzira dzandingabatsira nadzo."

yeuka

Edza kuyeuka nyaya, pfungwa dzinokosha, pfungwa, kana zvimwe zvinhu zvinokosha zvakambotaurwa nomukurukuri newe munguva yakapfuura. Izvi zvinoratidza kuti hausi kungoteerera chete zvavanotaura panguva iyoyo, asi unogona kuchengeta ruzivo uye kuyeuka zvakadzama. 

Semuyenzaniso, "Svondo rapfuura, wakataura nezvekuwedzera mubatsiri wezvemukati kuti abatsire kuita izvi, uye ndakafunga kuti ipfungwa yakanaka."

Mirroring 

Mirroring kudzokorora zvinenge zvataurwa nemutauri. Iwe unofanirwa kushandisa mazwi mapfupi, akapfava, sekudzokorora mazwi mashoma akakosha kana mazwi mashoma ekupedzisira achangobva kutaurwa. Uyu mucherechedzo wekuti mukurukuri aenderere mberi nenyaya yavo. Zvisinei, usadzokorora zvose zvavanotaura kana kudzokorora zvakanyanyisa sezvo zvingagumbura mukurukuri.

Non-Verbal - kushingaira kuteerera unyanzvi kubasa

Mienzaniso yehunyanzvi hwekuteerera. Mufananidzo: freepik

nyemwerera

Kunyemwerera kunogona kuratidza kuti muteereri ari kuteerera zviri kutaurwa. Kana senzira yekuratidza kubvumirana kana kufarira zvavari kunzwa. Kana ukaisanganisa nekugutsurira musoro, kunyemwerera kunogona kuve chiratidzo chakasimba chekusimbisa kuti mameseji ari kugamuchirwa nekunzwisiswa.

Eye contact

Kutarira mukurukuri pavanenge vachitaura kunokosha zvikuru uye kunofanira kukurudzirwa sezvo kunoratidza kuremekedza mumwe munhu. Nekudaro, kune vatauri vasina kuchengeteka uye vanonyara, kutarisana nemeso kunogona kugadzira pfungwa yekutyisidzira. Nokudaro, iwe unoda kugadzirisa maziso ako maererano nemamiriro ezvinhu ega ega. Sanganisa kutarisana kwemaziso nekunyemwerera uye mamwe majeti ekukurudzira vatauri.

Mamiriro nemaitiro

Mamiriro nemasaini zvinogona kutaura zvakawanda nezvevateereri vese. Vateereri vanoshingaira vanowanzozembera mberi kana kuzembera kune rimwe divi vakagara. Vanogonawo kurereka misoro yavo kana kuti kuzorora chirebvu mumaoko avo sezvavanenge vachinyatsoteerera.

Kushungurudza

Vateereri vanoshingaira havazotsauswi uye, naizvozvo, vachakwanisa kuzvidzora pazvinotsausa. Urwu ndirwowo ruremekedzo runosungirwa rwavanarwo kuvatauri vavo. Semuenzaniso, havatarise wachi yavo, havazorori marara pabepa, kudhonza bvudzi ravo, kana kuruma nzara dzavo.

Mienzaniso yeunyanzvi hwekuteerera hwakanaka. Mufananidzo: Freepik

Maitiro Ekuvandudza Hunyanzvi hwekuteerera Kubasa

Unyanzvi hwekuteerera hunoshanda hwakakosha mune chero chikamu, uye kana iwe uchiziva nzira yekuvandudza, unovhura mikana iri nani mune ramangwana. Kunyatsoteerera ndekwekutora, kududzira ruzivo rwaunogamuchira, uye kupindura kwariri. Uye anonzwisisa chete zvaunotaura, asiwo anotarisira zvauri "zve" kutaura. 

Saka, heano mamwe "matipi" ekukubatsira kuti uve muteereri akanaka anoshingaira.

Shandisa mutauro wemuviri

Muviri nechitarisiko chechiso “udza” kana muteereri achiteerera kurukurirano. Naizvozvo, kutonga manzwiro ako uye masaini panguva yekuteerera kwakakosha kuti ikubatsire kugona hunyanzvi uhu. 

Mutereri anoshingaira achaita seanogutsurira nemusoro kuratidza kutendera uye kuchengetedza muviri wakanyanya kugadzikana uye wakasikwa.

Rega kutonga pfungwa dzevamwe vanhu.

Basa remuteereri anoshingaira kuteerera, kunzwisisa nekuremekedza maonero emutauri. Saka, usadimburira mumwe munhu paanenge achitaura, uye usaedza kutaura maonero ako mumwe munhu paanenge achitaura.

Kuvhiringa mazwi evamwe vanhu kunopedza nguva uye kudzikamisa kugona kwako kunzwisisa meseji yese.

Ratidza nhaurirano

Kana nhaurirano yapera, mutereri anoshingaira anoda kuongororazve nhaurirano yacho kuti aone kana paita mhosho kana kuti mashoko api anga ari munyaya.

Kuburikidza nekuongororazve nhaurirano, muteereri anodzidza humwe hunyanzvi hunodiwa mukutaurirana, hwakadai semabatiro, kududzira, kubvunza mibvunzo, nezvimwe.

Kungoteerera chete zvakakwana

Dzimwe nguva vakurukuri vanoda mumwe munhu anogona kuvateerera.

Nevanhu vanozivana, vateereri vanoedza kuvabatsira kuti vauye nemhinduro kuchinetso chacho. Asi kana zvasvika paunyanzvi hwekuteerera kubasa, kana pfungwa dzako dzakabatikana nepfungwa dzinomhanya mumusoro mako uchiedza kuuya nemhinduro yakanaka, unotadza kuva “muteereri anoshingaira”.

Brainstorming zviri nani ne AhaSlides

Kunyatsoteerera kubasa hunyanzvi hwakakosha kuvhura mikana yebasa iri nani. Unganidza mafungiro nemafungiro evaunoshanda navo ne 'Anonymous Feedback' mazano kubva AhaSlides.
Nyatsoteerera tsanangudzo. Mufananidzo: Freepik

Zvitsva Zvitsva

Kuve muteereri ane hunyanzvi anoshingaira zvinokubatsira mubasa uye nehukama. Nekudaro, kuwana hunyanzvi hwekuteerera kubasa kunoda kushanda nesimba, moyo murefu, uye kudzidzira. 

Unofanira kuzviisa pachinzvimbo chemukurukuri uye kuteerera kune vamwe kuti unoda kunzwiwa sei. Uku kuedza kwete kungoteerera vamwe chete asi kunzwisisawo shoko ravo. Zvinoda kuti iwe unyatsotarisa, kutaurirana, uye kupindura kumutauri.

Rombo rakanaka!

Inowanzobvunzwa Mibvunzo:

Ndezvipi zvipingamupinyi zvina zvakajairika pakuteerera?

Zvipingamupinyi zvina zvinokanganisa kuteerera kunoshanda: zvinokanganisa, kutonga, kuwandisa ruzivo uye kumhanya kwekutaura.

Nei kunyatsoteerera kuchikosha?

Kunyatsoteerera kwakakosha nekuti kunosimudzira kuvimbika, kubuda pachena uye kunzwirana tsitsi. Nemamwe mashoko, nokuteerera mumwe wako mukukurukurirana, unoratidza kuti mashoko avo ane basa kwauri kuitira kuti kuvimba kunogona kuvakwa.