Funga nezvazvo senge zuva rekutanga nemutengi mutsva - iwe unoda kuita fungidziro huru, varatidze kuti ndiwe ani, uye isa nhanho yehukama hurefu uye hunofadza.
Izvi ndizvo zvinonzi the kukwira kwevatengindiye zvose pamusoro.
Usati wamhanyira kumberi kuti unakidze, tarisa chinyorwa ichi kutanga kune musoro mukuroverera izvo zvinodiwa nevatengi, kwete zvaunofunga kuti vanoda.
Zviri Mukati
- Chii chinonzi Customer Onboarding?
- Sei Onboarding yeVatengi Kwakakosha?
- Ndezvipi Zvimiro zvekukwira kweMutengi?
- Onboarding yeVatengi 'Software Recommendations
- Onboarding yeVatengi Vatsva Mienzaniso
- Bottom Line
- Mibvunzo Inonyanya Kubvunzwa
Mazano Ekuita Zvirinani Engageage
Kutsvaga nzira yekudyidzana yekukwira vashandi vako?
Tora emahara matemplate uye quizzes yekutamba kumisangano yako inotevera. Bhalisa mahara uye tora zvaunoda kubva AhaSlides!
🚀 Bata Yemahara AkaundiChii chinonzi Mutengi Onboarding?
Onboarding yevatengiMutengi paboarding inzira yekuita kuti mutengi mutsva agadzirwe uye akagadzirira kushanda nebhizinesi rako kana sangano.
Izvi zvinosanganisira kuunganidza ruzivo rwevatengi uye kuona kuti ndiani, kutsanangura marongero ako uye zvaunotarisira, kumisikidza maakaundi anodiwa uye kuwana, kupa zvinhu zvepaboarding, masevhisi ekuyedza kugadzirisa chero nyaya, uye kuvepo kuti upindure mibvunzo yekutanga yerutsigiro.
Sei Onboarding yeVatengi Kwakakosha?
Kana vatengi vanotenga chimwe chinhu, hazvisi zvekungotora chinhu uye kuitwa. Iwe zvakare unoda kuve nechokwadi chekuti vanofara nechiitiko chese.
Uye nei zvakadaro? Ziva pazasi👇
Mabatiro aunoita vatengi vatsva anoseta toni yemaitiro eseInoisa matauriro ehukama-Maitiro aunoita mutengi mutsva anoseta toni yehukama hwako hwese navo. Iyo yakatsetseka, isina musono paboarding chiitiko inopa vatengi chimiro chakanaka chekutanga 😊 •Inodzora zvinotarisirwa -Kukwirisa kunobvumidza iwe kunyatso kutsanangura zvigadzirwa kana masevhisi ako, kuseta tarisiro, uye kutonga tariro yemutengi kumberi. Izvi zvinogona kubatsira kudzivirira kuodzwa mwoyo gare gare uye kunyange kuderedza mukana wekurasikirwa nevatengi. • Inoderedza kuputika-Vatengi vane yakanaka onboarding ruzivo vanogutsikana uye vakavimbika mukufamba kwenguva. Kana vatengi vako vatanga netsoka yekurudyi, ivo vanonyanya kunamatira uye kugutsikana nebasa rako. • Vandudza shanduko- Kana vatengi vari mukambani, vanowanzotenga zvinhu 90% kakawanda, shandisa 60% yakawanda pakutenga, uye kupa katatu kukosha kwegore kana zvichienzaniswa nevamwe vatengi.
Maitiro ekukwira mutengi anobatsira pakuvimbika kwemhandoInounganidza ruzivo rwakakosha- Onboarding ndiyo mukana wekutanga kuunganidza ruzivo rwese rwakakosha rwaunoda kuti ushumire mutengi zvakanaka kuenda kumberi. •Inoshongedza mutengi -Kupa mazano anobatsira, FAQs, demos uye kudzidziswa panguva yekukwira kunogadzirira vatengi kuve vashandisi vanoshanda kubva pazuva rekutanga. • Inovaka kuvimba -Iyo yakajeka, yakadzama yekukwira maitiro inobatsira kuvaka kuvimba kwemutengi uye chivimbo mubhizinesi rako nemhinduro.• Inovandudza maitiro- Mhinduro yemutengi panguva uye mushure mekukwira inogona kuratidza nzvimbo dzekuvandudza mumasisitimu ako uye maitiro. • Inochengetedza zviwanikwa-Kugadzirisa nyaya panguva yekukwira kunochengetedza bhizinesi rako nguva uye zviwanikwa zvichienzaniswa nekugadzirisa matambudziko mushure mekunge mutengi apinda zvizere. Maitiro aunogamuchira uye mubhokisi vatengi vatsva anoisa nhanho yerwendo rwese rwevatengi. Iyo yakatsetseka, yakajeka paboarding chiitiko inopa mibairo mukugutsikana kwevatengi, kuchengetedza, uye budiriro yenguva refu!
Ndezvipi Zvimiro zvekukwira kweMutengi?
Zvinhu paunenge uchikwira mutengiIyo intuitive, yakaderera-kupokana paboarding chiitiko chakakosha pakushandura kusaina kune vashandisi vanoshanda. Tarisa uone gwara redu rakazara pazasi kuti vatengi vatsva vasimuke uye vashande nekukasira paunenge uchigadzirisa chero kunetseka.
#1. Iva neChinyorwa
Gadzira rondedzero yakadzama yematanho ese uye mabasa akabatanidzwa mukukwira mutengi.
Tora nguva yekumberi kuti unyatsonzwisisa zvinodikanwa zvemutengi, mapoinzi ekurwadziwa, zvinotungamira uye zvinangwa.
Izvi zvinovimbisa kuti hapana chinorasika uye maitiro acho anowirirana kune wese mutengi mutsva.
Ita kuti zvive pachena kuti ndiani ane basa rekuita mabasa ekudzivirira kudzivirira kuvhiringidzika uye kunonoka.
Kurukurai mazano ne AhaSlides
Kushandira pamwe kunoita kuti zviroto zvishande. Kurukurai nechikwata chako kuti uwane akanakisa maitiro ekukwira mutengi.
#2. Automate Pazvinogoneka
Otomatiki kana zvichibvira kune mutengi akatsetseka paboarding chiitikoShandisa software uye otomatiki kugadzirisa mabasa senge kugadzira account, kurodha zvinyorwa, uye kuzadza fomu. Izvi zvinochengetedza nguva uye zvinoderedza kukanganisa kwevanhu.
Batanidza kusaina-up maitiro nezvigadzirwa zvinogara zvichishandiswa nevatengi, kuti vagone kuve nhengo nekungodzvanya kumwe chete.
Bvumira vatengi kusaina e-magwaro nedhijitari. Izvi zvinokurumidza uye zviri nyore kupfuura masiginecha emuviri.
#3. Seta Nguva
Gadzira nguva yakatarwa yekupedzisa nhanho yega yega yekukwira uye maitiro ese, senge nguva yekutumira email yekugamuchira, kuronga kufona, kuita musangano wekutanga, nezvimwe kune vatengi.
Izvi zvinobatsira kuchengetedza nzira ichifamba pamwero wakanaka.
#4. Isa Zvakajeka Zvinotarisirwa
Taurira izvo mutengi anogona kutarisira chaizvo kubva kune zvigadzirwa / masevhisi ako, nguva, rutsigiro, uye kuita.
Tonga zvavanotarisira pamberi kudzivirira kusanzwisisana gare gare.
#5. Ipa Mazano
Ipa madhairekitori panguva yekukwira kwevatengi senge hwaro hweruzivoIpa vatengi zviri nyore kunzwisisa hwaro hweruzivo, onboarding dhairekitori, FAQs uye maitirwo emagwaro ekudzikisa zvikumbiro zvekutsigira panguva yekukwira.
Pamusoro pezvidzidzo zvekuzvitungamira, uvepo uye upindure panguva yekutanga kukwira kuti upindure mibvunzo uye nekukurumidza kugadzirisa chero zvipingaidzo zvinomuka.
Ipa kufamba-kuburikidza nemaitiro ekuratidzira kuti mutengi anzwisise mashandisiro ezvigadzirwa zvako nemasevhisi.
Izvi zvinobatsira vatengi kunzwa vakabudirira uye vachitsigirwa kubva pazuva rekutanga.
#6. Unganidza Feedback
Tarisa-mukati nevatengi mushure mekunge vapinda kuti vaongorore kugutsikana kwavo nemaitiro, unganidza mhinduro yekuvandudza uye kuona chero mibvunzo inononoka.
Sezvo iwe uchicherekedza nzira dzekuvandudza nekugadzirisa yako onboarding maitiro zvichienderana nemhinduro yemutengi uye ruzivo, ita shanduko idzo kuti urambe uchikwenenzvera maitiro paunenge uchikwira mutengi.
#7. Dzidzisa Chikwata chako
Dzidzisa vashandi vako maitiro ekukwiraIta shuwa kuti vashandi vako vanobatanidzwa mukukwira mutengi vakadzidziswa zvakafanira pamaitiro uye marongero ako / maitiro.
Sarudza mushandi kuti atarisire yese onboarding maitiro kune yega yega mutengi mutsva. Uyu munhu ane basa rekutevera cheki, nguva dzekusangana, uye kuita senge imwe nzvimbo yekuonana nemutengi.
Onboarding yeVatengi 'Software Recommendations
Onboarding yevatengi 'software kurudziroKusarudza chikuva chakakodzera chekukwira mutengi kwakakosha zvakare sezvo software inopa yakasarudzika yekutevedzana yevashandisi inogona kudzikisa churn chiyero kumabhizinesi. Taedza nekuyedza akawanda software, heano akakurudzirwa onboarding mapuratifomu atinofunga kuti uchada kuedza
• WalkMe-Inopa nhanho-ne-nhanho nhungamiro uchishandisa zvinyorwa, mifananidzo, mavhidhiyo uye zvinhu zvinodyidzana kutungamira vatengi kuburikidza nezviitiko zvavo zvekutanga, sekumisikidzwa kweakaunti uye kukwira. Inodzidza kubva mukushandiswa kwevatengi kugadzirisa kutungamira nekufamba kwenguva.
• Whatfix- Zvakare inopa in-app nhungamiro kune vatengi vatsva panguva yekukwira. Iyo ine zvimiro zvakaita secheki, customizable workflows, e-masaini, analytics uye kubatanidzwa nemaapuro akawanda. Whatfix ine chinangwa chekupa isina frictioning onboarding chiitiko.
• MindTickle-Inokutendera iwe kugadzira yekudzidza uye yekugonesa nzendo dzekutengesa uye zvikwata zvevatengi. Pakukwira, inopa maficha akaita semaraibhurari ezvinyorwa, onboarding ongororo, rondedzero, zviyeuchidzo zveotomatiki uye mabasa. Analytics uye performance tracking inowanikwawo.
• Rocketlane- Zvinangwa zvekubatsira zvikwata kupa kuoneka, kuenderana uye zvirinani mutengi ruzivo kuburikidza neyese onboarding maitiro.
• moxo-Inobatsira mabhizinesi kukwenenzvera ekunze mafambiro ekuita senge onboarding, account sevhisi uye kusarudzika kubata kune vatengi, vatengesi uye vanobatana. Inovavarira kupa hunyanzvi, uye yakagadziridzwa ruzivo rwevatengi uye inosangana nekuchengetedza kwakasimba uye kutevedzera zvinodiwa.
Aya marudzi e otomatiki, AI uye maturusi esoftware anogona kukubatsira kuita zvimiro, maitiro uye masisitimu ekugadzirisa yako onboarding ruzivo kune vatengi kuburikidza nezvinhu zvakaita senzendo dzakatungamirwa, kugadzirwa kwegwaro, rondedzero, otomatiki mabasa, e-siginecha, analytics, kubatanidzwa uye nezvimwe.
Onboarding yeVatengi Vatsva Mienzaniso
Wakambozvibvunza kuti kukwira kwevatengi kwakadii muindasitiri yega yega? Heino mimwe mienzaniso yemafambiro avachaita:
#1. SaaS Makambani:
• Unganidza mutengi uye nhoroondo nhoroondo• Tsanangura zvinhu, zvirongwa uye mitengo• Seta account yemutengi uye ipa mvumo• Ipai zvinyorwa, nhungamiro uye mafambiro• Ita demo yechigadzirwa• Edzai hurongwa uye kugadzirisa chero nyaya• Shandisa mhinduro uye maitiro ekuongorora
#2. Zvemari Services:
• Simbisa kuzivikanwa kwevatengi uye ita macheki eKYC• Tsanangura mazwi, muripo, marongero uye maitiro eakaundi• Seta iyo account uye gadzirisa marongero• Ipa zvitupa zvekupinda uye ruzivo rwekuchengetedza• Itai runhare kuti mupindure mibvunzo• Ipa e-magwaro uye chengetedza kushandiswa nguva dzose• Itai ongororo yekuona chitsotsi uye zvisizvo
#3. Consulting Mafemu:
• Unganidza zvinodiwa nevatengi uye zvinangwa• Tsanangura huwandu, zvinounzwa, nguva uye mubhadharo• Gadzira nzvimbo yevatengi yekugovera zvinyorwa• Ita musangano wekutanga kuti uenderane pazvinangwa• Gadzira hurongwa hwekushandisa uye uwane signoff• Ipa mishumo inoenderera mberi uye dashboards• Unganidza mhinduro kuti uvandudze kukwira mune ramangwana
#4. Software Makambani:
• Unganidza ruzivo rwevatengi uye account zvaunofarira• Tsanangura zvinhu, zvinopihwa zvekutsigira uye mepu yemugwagwa• Ronga chikumbiro uye ipa marezinesi• Ipa mukana kune hwaro hweruzivo uye tsigiro portal• Ita maitiro ekuongorora uye kugadzirisa nyaya• Unganidza mhinduro dzevatengi panguva yese yekukwira• Shandisa maitiro ekuongorora kuti uone kubudirira
Bottom Line
Nepo zviyero zvekukwira mutengi zvichisiyana neindasitiri uye nyaya yekushandisa, misimboti yekugadzirira vatengi, kutonga zvinotarisirwa, kuziva nyaya nekukasira uye nekupa rutsigiro rwunoenderera zvinowanzoshanda mubhodhi rose.
Mibvunzo Inonyanya Kubvunzwa
Chii chinonzi KYC client onboarding?
KYC mutengi onboarding inoreva iyo Ziva Mutengi Wako maitiro ayo ari chikamu chekukwira kwevatengi kumasangano emari nemamwe mabhizinesi ane hurongwa. KYC inosanganisira kuongorora chitupa uye kuongorora njodzi yevatengi vatsva. KYC mutengi ari paboarding anobatsira masangano emari nemamwe mabhizinesi akadzorwa kutevedzera mitemo yepasi rose inopokana nekubira mari nemirau seFATF, AMLD, uye KYC mitemo.
Chii chinonzi mutengi onboarding muAML?
Mutengi anokwira muAML inoreva maitiro eMasangano eMari anotevedzwa panguva yekufamba-famba kutevedzera mirairo yeAnti-Money Laundering. Chinangwa cheAML client onboarding procedures ndechekudzikamisa njodzi dzekubira mari nekutsvaga mari yemagandanga kuburikidza nekuona vatengi, kuongorora njodzi dzavo, uye kuongorora zvavanoita zvinoenderana nezvinodiwa seBank Secrecy Act, kurudziro dzeFATF, nemimwe mitemo yeAMl inoshanda.
Chii chinonzi 4-step onboarding process?
Iwo mana nhanho - kuunganidza ruzivo, kushongedza mutengi, kuyedza sisitimu uye nekupa rutsigiro rwekutanga - batsira kuisa hwaro hwakasimba hwehukama hwevatengi.
Tags: Kukwira
