Ukuphucula iNkqubo yokuMeta uBanjana ngeZixhobo ezi-5 eziGqwesileyo ngo-2024.

Inkqubo yokulinganisa uthethathethwano linyathelo elingenakubuyiselwa kuyo yonke ifemu efuna
nempumelelo kushishino lwanamhlanje olukhuphisanayo. Ukulinganisa ukubandakanyeka kwabasebenzi kunika ulwazi oluxabisekileyo kwimpilo yonke yombutho, kunceda ukuchonga iindawo zokuphucula, kunye nokwazisa ukuthathwa kwezigqibo ezicwangcisiweyo.

Nasi isizathu sokuba inkqubo yokulinganisa uthethathethwano iyimfuneko, kunye namanyathelo angundoqo kunye nezixhobo zokulinganisa ngokufanelekileyo kunye nokuphucula inkqubo yokulinganisa uthethathethwano.

Isiqulatho:

• Kutheni ibalulekile iNkqubo yokuMeta uThenjana?
• Uyiqhuba njani iNkqubo yoMlinganiso woThetho-thethwano ngokufanelekileyo?
  • Qonda iiMetrikhi zoNxibelelwano lwaBasebenzi
  • Landela ngeMilinganiselo yeeNdlela zoNxibelelwano
• Izixhobo ezi-5 eziphezulu zokuphucula inkqubo yokulinganisa uBanjana
  • 1/ AhaSlides-Ukwakhiwa kweqela kunye nokwabelana ngolwazi
  • 2/ BambooHR – Ukulandelela ukusebenza
  • 3/ Culture Amp – Ingxelo
  • I-4/ Isango loMvuzo - Ukuqatshelwa
  • 5/ Slack – Unxibelelwano
• Imigca engezantsi
• FAQs

Kutheni ibalulekile iNkqubo yokuMeta uThenjana?

Inkqubo yokulinganisa uthethathethwano linyathelo lokuqala leenkampani ukuba zifezekise iziphumo ezingcono kwaye zitsibe kutshintsho oluhle ngokukhawuleza, apho inyathelo lobuchule lihambelana neenjongo ezibanzi zombutho. Ukuphumelela uphando lwemveli, ukulinganisa ukubandakanyeka kwabasebenzi ngexesha lokwenyani lizisa iingenelo ezininzi:

• Ukuqikelela kwaye Usombulule Iingxaki: Umlinganiselo wexesha lokwenyani uvumela imibutho ukuba ilindele kwangaphambili kwaye isombulule iingxaki phambi kokuba zinyuke. Ngokubeka esweni ngokuqhubekayo iimethrikhi zothethathethwano, iinkokeli zifumana ulwazi olukhawulezileyo kwimiba esakhulayo okanye imingeni. Le ndlela isebenzayo yenza ungenelelo olukhawulezileyo kunye nesisombululo, kuthintelwe iimpembelelo ezingalunganga ezinokuthi zibe kho kukuziphatha kunye nemveliso.
• Chonga Amandla kunye Nobuthathaka: Inkqubo yokulinganisa uthethathethwano inceda kakhulu iifemu ukuba zibone amandla kunye nobuthathaka bazo kunye neendawo ezifuna ukuphuculwa. Ikwakuvumela ukuba ugxininise kwimizamo yakho kunye nezibonelelo ngokufanelekileyo.
• Lungiselela Iingozi Namathuba: Uhlalutyo oluqhutywa yidatha luxhobisa imibutho ukuba iphendule ngokukhawuleza kwiindlela eziqhubekayo nezizayo ezinxulumene nezoyikiso kunye namathuba. Ukuchongwa okukhawulezileyo kokuhla kothethathethwano kunokunceda ukulungisa izoyikiso ezinokubakho ekwanelisekeni kwabasebenzi kunye nokugcinwa. Kwicala le-flip, ukuqaphela utshintsho oluhle ekubandakanyekeni kuvumela imibutho ukuba isebenzise amathuba okukhula, ukusungula izinto ezintsha, kunye nemveliso eyandisiweyo.
• Ukuphucula amava aBasebenzi: Abasebenzi bayayixabisa impendulo ye Nkokheli kwiinkxalabo zabo kunye nengxelo malunga nokukhula nokuphucula. Le luphu yengxelo ephindaphindiweyo yenza i indawo yokusebenza eyakhayo apho umbutho usabela kwiimfuno eziguqukayo, kwaye wakhe inkcubeko yokuthembana kunye nothethathethwano oluzinzileyo.

Uyiqhuba njani iNkqubo yoMlinganiso woThetho-thethwano ngokufanelekileyo?

Ukwakha inkcubeko yothethathethwano asikokulungisa kanye; luthungelwano oluqhubekayo lokulinganisa, ukuqonda, kunye nokuphucula. Nasi isikhokelo esibanzi sokukunceda uqhube inkqubo ngempumelelo:

Qonda iiMetrikhi zoNxibelelwano lwaBasebenzi

Inkqubo yokulinganisa uthethathethwano iqala ngokuqonda iimetriki zothethathethwano nabasebenzi. Ezi metrics ezibalulekileyo ezikunceda ukuba ufunde malunga nabasebenzi bakho, ezinokuphandwa ngaxeshanye ukuze uqonde ukuqonda okubalulekileyo emva kokubandakanyeka kwabasebenzi.

• Ireyithi yokutshintsha kwabasebenzi ngokuzithandela: Isetyenziselwa ukulinganisa ipesenti yabasebenzi abayishiya inkampani yakho ngokuzithandela kwithuba elithile (ingaphantsi kwe-10%). Izinga eliphezulu lokubuya lisenokubonisa ukungoneliseki okanye eminye imiba esisiseko.
• Izinga lokugcinwa kwabasebenzi: Oku kubonisa ipesenti yabasebenzi abahlala nenkampani yakho ngexesha elibekiweyo. Izinga eliphezulu lokugcina libonisa ukuba abasebenzi bafumana ixabiso kunye nokwaneliseka kwiindima zabo kwaye babonise indawo enempilo
• Ukungabikho emsebenzini: Oku kujolise ekulandeleni izinga lokungabikho kwabasebenzi okungacetywanga, nto leyo enokuthi ibonise ukungoneliseki okanye ukudinwa.
• Amanqaku aKhuthaza uMsebenzi oMnatha woMsebenzi (eNPS): Ibhekisa kumlinganiselo wamathuba okuba abasebenzi bancome inkampani yakho njengendawo entle yokusebenza (amanqaku angaphezulu kwama-70 agqalwa njengelungileyo).
• Ulwaneliseko lwabasebenzi: Ngophando, abaqeshi banokuqonda izinto eziphembelela ukwaneliseka kunye nokunceda ukulungisa izicwangciso zothethathethwano.
• Ukusebenza kwabasebenzi: Ifanelekile kumgangatho wothethathethwano olunika umbono obanzi wendlela abantu abanikela ngayo kumbutho. Iimetriki zayo ezine eziphambili ziquka umgangatho womsebenzi, ubuninzi bomsebenzi, ukusebenza kakuhle, kunye nokusebenza kombutho.
• Ulonwabo loMthengi: Yeyona ndlela ilungileyo yokuphonononga unxulumano phakathi kokuzibandakanya kwabasebenzi kunye nolonwabo lwabathengi. Abasebenzi abonelisekileyo bahlala beguqulela kubathengi abonelisekileyo, ke oku kungabonakalisa ngokungathanga ngqo uthethathethwano.

Landela ngeMilinganiselo yeeNdlela zoNxibelelwano

Emva kokuqonda iimethrikhi eziphambili zokuvavanya ukubandakanyeka, inkqubo yokulinganisa uthethathethwano iyaqhubeka ngokuyila nokusasaza uphando, nokuhlaziya, kunye nokuhlalutya iziphumo. Ezinye zeendlela ezidumileyo ezisetyenziselwa ukulinganisa ukubandakanyeka kwabasebenzi zezi:

• IiPoll kunye noPhando: Ziindlela ezilula kwaye ezonga imali zokuqonda iimbono zabasebenzi kunye neendawo zokuphucula. Zombini uphando lobungakanani kunye nomgangatho zisebenza kakuhle ekuqokeleleni imiba eyahlukeneyo yendawo yokusebenza.
• Uhlalutyo lwesivakalisi: Oku kusebenzisa amajelo onxibelelwano lwangaphakathi (ii-imeyile, iingxoxo) ukuqonda iimvakalelo zabasebenzi kunye neenkxalabo ezinokuthi zibekho. Yenye yeendlela ezilungileyo zokutyhila iimvakalelo kunye neembono zabasebenzi.
• Uphengululo lwentsebenzo: Ukuvavanywa uphononongo lwentsebenzo kubalulekile ukulinganisa uthethathethwano. Funda ukuba iinjongo zomsebenzi ngamnye zihambelana njani neenjongo zothethathethwano olubanzi. Qaphela kwaye ugxininise abasebenzi abathe gqolo ukufaka isandla kwindawo entle kunye nebandakanya umsebenzi. Isebenza njengengxoxo-ndlela ezimbini ukunika ingxelo eyakhayo kuphuhliso lwabasebenzi.
• Hlala okanye uphume kuPhando: Yenza uphando xa abasebenzi bethatha isigqibo sokuhlala okanye ukuhamba. Ukuqonda izizathu ezibangela ezi zigqibo kunika imbono ebonakalayo kwimpumelelo yamanyathelo othethathethwano kunye nemimandla enokubakho yophuculo.
• Iintlanganiso Zomntu Ngamnye: Cwangcisa rhoqo iincoko zomntu omnye phakathi kwabasebenzi nabaphathi. Ezi ngxoxo zibonelela ngeqonga lonxibelelwano oluvulelekileyo, oluvumela abaphathi ukuba bajongane neenkxalabo zomntu ngamnye, banike inkxaso, kwaye bomeleze ubudlelwane bomqeshwa nomphathi.
• INkqubo yokuQatshelwa kunye neMvuzo: Iqala ngokuchonga igalelo elikhethekileyo okanye impumelelo yabasebenzi. Ukuphumeza iinkqubo eziqhubela phambili, ukuqondwa ngexesha lokwenyani ukugcina amandla okuziphatha okulungileyo.

Izixhobo ezi-5 eziphezulu zokuphucula inkqubo yokulinganisa uBanjana

Ukuqonda kunye nokulinganisa uthethathethwano ngokufanelekileyo kunokuba ngumsebenzi onzima. Yiyo loo nto ezi zixhobo ziye zavela njengezona zisombululo zilungileyo kwimibutho efuna ukuqonda okuphangaleleyo ngamanqanaba okuzibandakanya kwabasebenzi.

1/ AhaSlides-Ukwakhiwa kweqela kunye nokwabelana ngolwazi

Uthethathethwano alukho malunga nophando kunye neemetrics kuphela; imalunga nokukhuthaza unxibelelwano namava ekwabelwana ngawo. Olunye lolona khetho lungcono, IAhaSlides inceda ngemisebenzi ebandakanyayo efana nemibuzo ephilayo, iivoti, iiseshini ze-Q&A, kunye namafu egama. Iququzelela ukuhlangana kweqela, ukwabelana ngolwazi, kunye nengxelo yexesha lokwenyani, ikuvumela ukuba ulinganise iimvakalelo kwaye uchonge iindawo zokuphucula ngendlela eyonwabisayo nesebenzisanayo.

2/ BambooHR – Ukulandelela ukusebenza

I-BambooHR idlula ngaphaya kophononongo lokusebenza lwemveli, inikezela ngezixhobo zempendulo eziqhubekayo kunye neempawu zokumisela iinjongo. Oku kuvumela ingxoxo eqhubekayo malunga nokusebenza kwabasebenzi, ukunceda ukuchonga iinkalo zokuphucula kunye nokubhiyozela impumelelo. Ngokulandelela inkqubela kunye nophuhliso lomntu ngamnye, unokuqonda ukuba banegalelo njani ekubandakanyekeni ngokubanzi.

3/ Culture Amp – Ingxelo

Inkcubeko Amp yingcaphephe ekuqokeleleni nasekuvavanyeni ingxelo yabasebenzi ngokusebenzisa uhlolo, ukuhlola ukubetha kwentliziyo, kunye nokuphuma kudliwano-ndlebe. Iqonga labo elinamandla libonelela ngokuhlalutya okusemgangathweni kunye nobungakanani bengxelo, livelisa ukuqonda okubalulekileyo kwiimvakalelo zabasebenzi, imiba yothethathethwano, kunye nemiqobo enokubakho. Le nkqubo yengxelo ebanzi ikunika ukuqonda okunzulu oko kubalulekile kubasebenzi bakho kwaye ikunceda ukuba uchonge iindawo ezifuna ukuphuculwa.

I-4/ Isango loMvuzo - Ukuqatshelwa

Umvuzo Gateway yenye yezona ndawo zibalaseleyo zokuqaphela kunye nokuvuza abasebenzi kwiimpumelelo zabo, ezinkulu okanye ezincinci. Unokwenza iinkqubo zemivuzo eyenzelwe wena, uthumele izipho ezibonakalayo okanye eziphathekayo, kwaye ulandelele ifuthe lenzame zokuqaphela. Oku kukhuthaza inkcubeko yokuxabisa, ukomeleza isimilo kunye nothethathethwano.

5/ Slack – Unxibelelwano

Musa iququzelela unxibelelwano lwexesha lokwenyani kunye Intsebenziswano phakathi kwabasebenzi kuwo onke amasebe nakwiindawo. Ivumela iincoko ezingekho sikweni, ukwabelana ngolwazi, kunye nohlaziyo olukhawulezayo, ukudiliza iisilo kunye nokukhuthaza imvakalelo yoluntu. Ngokukhuthaza unxibelelwano oluvulekileyo, udala indawo apho abasebenzi baziva beviwe kwaye bexatyiswa.

Imigca engezantsi

💡Xa uvavanya inqanaba lothethathethwano nabasebenzi, kubalulekile ukugcina ulungelelwano phakathi kokuhlonipha ubumfihlo bakho, ukubonelela ngengxelo eyakhayo, kunye nokuqinisekisa indawo yokusebenza elungileyo. Ukusebenzisa izixhobo zokubandakanya abasebenzi ezifana IAhaSlides lolona khetho lufanelekileyo lokuzisa uphando olunomdla, olubandakanyayo, nolusebenzayo kunye neminye imisebenzi.

FAQs

Sithini isikali sokulinganisa uthethathethwano?

I-User Engagement Scale (UES) sisixhobo esenzelwe ukulinganisa i-UE kwaye isetyenziswe ngokubanzi kwiindawo ezahlukeneyo zedijithali. Ekuqaleni, i-UES yayiqulathe izinto ezingama-31 kwaye ijolise ekulinganiseni imilinganiselo emithandathu yothethathethwano, kubandakanywa isibheno sobuhle, ingqwalasela egxilileyo, into entsha, ukusebenziseka okubonwayo, ukubandakanyeka kokuziva, kunye nokunyamezela.

Zeziphi izixhobo zokulinganisa ukubandakanyeka kwabasebenzi?

Iindlela ezidumileyo zokulinganisa imisebenzi yothethathethwano nabasebenzi ziyafumaneka ngoku kubandakanya amanqaku okwaneliseka kwabasebenzi, amanqaku omnyuseli womqeshwa, izinga lokungaphangeli, imbuyekezo yabasebenzi kunye nezinga lokugcinwa, ulwamkelo lonxibelelwano lwangaphakathi, izinga lophando lwasemva koqeqesho, nokunye.

Ref: Forbes | I-Hireology | Ayihr