Sikwixesha apho unxibelelwano lwedijithali luyinto efunwa kakhulu, kwaye ngaphandle kokulangazelela intsebenziswano yabantu, ibe neziphumo ezihle.
Enye yezi yayiluphuculo lwezakhono zedijithali zeenkampani, njengoko zaye zanyanzeleka ukuba zitshintshe imisebenzi yazo kwi-intanethi kwaye zigcine ukusebenza kakuhle.
Nangona unxibelelwano phakathi kwabantu lusephezulu kuluhlu, ukukhwela kwedijithali kuqhubekile njengento eqhelekileyo kwimibutho emininzi ngenxa yokulungelwa kwayo.
Yintoni i-Digital Onboarding? Yiyiphi imisebenzi yayo? Kutheni inokuba lukhetho olufanelekileyo kwishishini lakho? Makhe sihlolisise oku kweli nqaku.
Rvuya: Inkqubo yokukhwela imizekelo
Isiqulatho
- Yintoni i-Digital Onboarding?
- Zeziphi iiNzuzo zokukhwela ukude?
- Uyenza njani i-Onboarding ebonakalayo?
- I-Digital Onboarding yahluke njani kwi-Onboarding yesiNtu?
- Yintoni uMzekelo weDigital Onboarding?
- I-Digital Onboarding Platforms ukuze ujonge
- Okukwintsusa
- Imibuzo ebuzwa qho
Iingcebiso zokuthethana ngcono
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Yintoni i-Digital Onboarding?
Ngaba ufuna ukukhawulezisa indlela ozisa ngayo abathengi abatsha, abathengi okanye abasebenzisi kwisibaya? Emva koko i-digital onboarding yindlela yokuhamba.
Ukungena ngedijithali kuthetha ukusebenzisa amandla etekhnoloji ukwamkela abantu kwimveliso okanye kwinkonzo yakho kwi-intanethi.
Endaweni yeefomu zephepha ezinde kunye neentlanganiso zobuso ngobuso, abasebenzisi abatsha banokugqiba yonke inkqubo yokukhwela ukusuka kwintuthuzelo yebhedi yabo, besebenzisa nasiphi na isixhobo.
Ibandakanya uqinisekiso lwesazisi esifana nokuskena ubuso usebenzisa ikhamera engaphambili, ukuqondwa kwelizwi okanye iminwe yebhayometriki.
Abathengi baya kuphinda baveze idatha yabo yobuqu besebenzisa i-ID yabo karhulumente, ipasipoti, okanye inombolo yefowuni.
Zeziphi iiNzuzo zokukhwela ukude?
Ukungena kwindawo ekude kubonelela ngeenzuzo ezininzi kubo bobabini abathengi kunye nemibutho. Makhe sijonge ukuba yintoni na:
Kubathengi
• Amava akhawulezayo - Abathengi banokugqiba imisebenzi ye-onboarding ngokukhawuleza nangokulula ngeefomu zedijithali kunye namaxwebhu.
• Uncedo - Abathengi banokugqiba ukukhwela nanini na, naphi na kuso nasiphi na isixhobo. Oku kuphelisa imfuneko yokubambelela kwiiyure zeofisi kwaye kuqinisekisa amava angenazinkathazo.
• Itekhnoloji eqhelekileyo - Uninzi lwabathengi sele bekhululekile ukusebenzisa izixhobo zedijithali kunye ne-intanethi, ngoko ke inkqubo ivakalelwa kukuba iqhelekile kwaye inembile.
• Amava obuqu - Izixhobo zeDijithali zinokulungelelanisa amava okukhwela ngokusekwe kwiimfuno ezikhethekileyo zomthengi kunye nendima.
• Ingxaki encinci - Abaxumi abanyanzelekanga ukuba bajongane nokuprinta, ukusayina kunye nokungenisa amaxwebhu aphathekayo. Lonke ulwazi olufanelekileyo lwe-onboarding lucwangcisiwe kwaye luyafikeleleka kwi-portal enye ye-intanethi.
Related: Inkqubo yokukhwela umxhasi
Yemibutho
• Ukonyuka kokusebenza ngokufanelekileyo - I-Digital onboarding streamlines kwaye izenzele imisebenzi, ukugcina ixesha kunye nezibonelelo.
• Ukunciphisa iindleko - Ngokuphelisa imfuneko yephepha, ukushicilela, ukuthumela, kunye neentlanganiso zobuqu, iindleko zinokuncitshiswa kakhulu.
• Amazinga aphezulu okugqitywa - Iifomu zedijithali ziqinisekisa ukuba zonke iindawo ezifunekayo zigqityiwe, kuncitshiswa iimpazamo kunye nokungena ngokupheleleyo.
• Ukuthotyelwa okuphuculweyo - Izixhobo zedijithali zinokwenza imisebenzi enxulumene nokuthotyelwa ngokuzenzekelayo, ukuhlangabezana nezibophelelo ze-KYC, iCDD kunye ne-AML kumazwe athile inkampani esebenza kuwo, kwaye ibonelele ngeendlela zophicotho.
• Ufikelelo lwedatha olungcono - Zonke iinkcukacha zabaxhamli ziyabanjwa kwaye zigcinwe kwiisistim ezibekwe kwindawo enye ukuze zifikeleleke lula kwaye zinikwe ingxelo.
• Ukuphuculwa kokulandela umkhondo - Imisebenzi namaxwebhu anokulandelelwa ngokuzenzekelayo ukuqinisekisa ukuba yonke into igqitywe ngexesha.
• Uhlalutyo - Izixhobo zeDigital zibonelela ngohlalutyo lokuchonga imiqobo, ukuphucula iinkqubo kunye nokulinganisa ukwaneliseka kwabaxhasi.
Uyenza njani i-Onboarding ebonakalayo?
La manyathelo aya kukunika umbono olungileyo wendlela yokucwangcisa kunye nokwenza isisombululo esisebenzayo sokukhwela kubathengi bakho:
#1 - Chaza iinjongo kunye nobubanzi. Qinisekisa ukuba ufuna ukufezekisa ntoni nge-digital onboarding kubathengi, njengesantya, ukukhululeka, iindleko eziphantsi, njl.
#2 - Qokelela amaxwebhu kunye neefom. Ukuqokelela zonke izivumelwano zabaxumi ezifanelekileyo, amaphepha emibuzo, iifomu zemvume, imigaqo-nkqubo, njl.njl. ekufuneka zizaliswe ngexesha lokungena.
#3 - Yenza iifom ze-intanethi. Guqula iifomu zephepha zibe ziifomu zedijithali ezihlelekayo ezinokuzaliswa ngabathengi kwi-intanethi. Qinisekisa ukuba zonke iindawo ezifunekayo ziphawulwe ngokucacileyo.
#4 - Yila i-portal yokukhwela.Yakha i-portal enembile apho abathengi banokufikelela kulwazi lokukhwela, amaxwebhu kunye neefom. I-portal kufuneka ibe nokuhamba okulula kunye nokukhokela abathengi kwinyathelo ngalinye.
#5 - Bandakanya i-e-signatures. Dibanisa isisombululo se-e-signature ukuze abathengi basayine ngedijithali amaxwebhu afunekayo ngexesha lokukhwela. Oku kuphelisa imfuno yokuprinta kunye nokuposa amaxwebhu.
#6 -Zizenzele imisebenzi kunye nokuhamba komsebenzi.Sebenzisa i-automation ukuqalisa imisebenzi yokulandelela, ukuthumela amaxwebhu kubathengi, kwaye ubakhuthaze ukuba bagqibezele naziphi na izinto eziseleyo kuluhlu lwabo lokukhangela.
#7 -Yenza uqinisekiso lwesazisi.Sebenzisa izixhobo zokuqinisekisa ukuqinisekisa iinkcukacha zabaxumi ngedijithali ngexesha lokukhwela ukuqinisekisa ukhuseleko kunye nokuthotyelwa.
#8 - Ukubonelela nge-24/7 ukufikelela kunye nenkxaso.Qinisekisa ukuba abathengi banokugqiba ukukhwela nangaliphi na ixesha kuso nasiphi na isixhobo. Kwakhona, yiba nenkxaso ekhoyo ukuba abathengi banemibuzo okanye imiba.
#9 - Qokelela impendulo.Thumela abathengi uphando emva kokukhwela ukuqokelela ingxelo malunga nendlela amava edijithali anokuphuculwa ngayo. Yenza uphindaphindo olusekwe kweli galelo.
#10 -Nxibelelana ngotshintsho ngokucacileyo.Chaza kubathengi kwangaphambili ukuba inkqubo yedijithali yokungena kwidijithali iya kusebenza njani. Ukubonelela ngezixhobo zokhokelo kunye neevidiyo zoqeqesho njengoko kufuneka.
Ngelixa umbutho ngamnye unokuba nesidingo esithile, isitshixo kukuqinisekisa ukuba iifom/amaxwebhu afanelekileyo aqokelelwa, i-portal enembileyo kunye nokuhamba komsebenzi kuyilwe, kwaye abathengi banenkxaso eyimfuneko yokugqibezela imisebenzi ye-onboarding ngokufanelekileyo.
I-Digital Onboarding yahluke njani kwi-Onboarding yesiNtu?
Ukukhwela kweMveli | Digital Onboarding | |
Isantya kunye nokusebenza kakuhle | isebenzisa ibhodi esekwe ephepheni | isebenzisa iifom ze-intanethi, iisignitsha ze-intanethi, kunye nokufakwa kwamaxwebhu ngekhompyutha |
Ukuzonwabisa | kufuna ukubakho ngokwasemzimbeni eofisini | inokugqityezelwa kuyo nayiphi na indawo nangaliphi na ixesha |
iindleko | kufuna iindleko eziphezulu ukuhlawulela iifom ezisekelwe ephepheni, ukuprinta, ukuposa kunye nabasebenzi | kuphelisa iindleko ezinxulumene nokushicilela kunye nokugcina amaphepha abonakalayo |
Ukusebenza kakuhle | iimpazamo zingenzeka ngexesha leenkqubo zokuqinisekisa ngesandla | kunciphisa umngcipheko weempazamo kunye nokulibaziseka ngokubanjwa kwedatha ngokuzenzekelayo |
Yintoni uMzekelo weDigital Onboarding?
Iinkampani ezininzi zisebenzisa i-digital onboarding ngoku, eyindlela yokuba abasebenzi abatsha okanye abathengi baqalise ngaphandle kwawo onke amaphepha kunye nokulinda. Kulula kuye wonke umntu obandakanyekayo kwaye konga ixesha!
• Iinkonzo zemali - Iibhanki, ababolekisi ngemali ebambisayo, iinkampani zeinshorensi, kunye neefemu zotyalo-mali zisebenzisa i-digital onboarding ukuvula iakhawunti entsha kunye nokuqinisekisa abathengi. Oku kuquka ukuqokelela KYC(mazi umthengi wakho) ulwazi, izazisi zokuqinisekisa, kunye nokusayina izivumelwano zombane.
• Ababoneleli ngenkathalo yezempilo - Izibhedlele, iikliniki kunye nothungelwano lwezempilo zisebenzisa iiphothali zedijithali ukungena kwizigulane ezitsha. Oku kubandakanya ukuqokelela ulwazi lwabantu kunye ne-inshurensi, imbali yonyango kunye neefomu zemvume. Izixhobo zedijithali zilungelelanisa le nkqubo.
• Iinkampani ze-eCommerce - Abathengisi abaninzi be-intanethi basebenzisa iinkqubo zedijithali ukukhawuleza kubathengi abatsha. Oku kubandakanya ukudala iiprofayili zabathengi, ukuseta ii-akhawunti, ukubonelela ngeekhuphoni zedijithali / ukukhushulwa kunye nokubonelela ngeenkcukacha zokulandela umkhondo.
• Unxibelelwano ngeSelfowuni, i-intanethi kunye neenkampani zeentambo zihlala zineephothali zokungena kwidijithali kubabhalisi abatsha. Abathengi banokuphonononga izicwangciso, bafake iakhawunti kunye nolwazi lokuhlawula, kwaye balawule iinketho zenkonzo kwi-intanethi.
• Iinkampani zohambo nezokubuk' iindwendwe - Iinkampani zeenqwelomoya, iihotele kunye neenkampani zolawulo lokurentisa ngeeholide zisebenzisa izisombululo zedijithali zokukhwela iindwendwe ezintsha kunye nabathengi. Oku kuquka ukwenza ugcino-ndawo, ukugqiba iiprofayili, ukurhoxisa ukusayina kunye nokungenisa ulwazi lwentlawulo.
• Amaziko emfundo - Izikolo, iikholeji kunye neenkampani zoqeqesho zisebenzisa iiphothali zedijithali ukulungiselela ukukhwela kwabafundi nabafundi. Abafundi banokufaka isicelo kwi-intanethi, bangenise amaxwebhu, babhalise kwiiklasi, bamise izicwangciso zentlawulo kwaye basayine izivumelwano zokubhalisa ngedijithali.
Ukuyishwankathela, imibutho ezisa abathengi abatsha, abathengi, izigulane, abafundi, okanye ababhalisile banokusebenzisa izixhobo zedijithali ukwenza lula inkqubo. Iinzuzo zesantya esikhawulezayo, ukonyuka kokusebenza kakuhle, kunye neendleko eziphantsi ezibonelelwa ngabasebenzi bedijithali ngokungena kwibhodi nazo ziyasebenza ekungeneni kwabaxumi.
Phuma: Inkqubo yoCwangciso lweProjekthikwaye Inkqubo yoVavanyo lweProjekthi
I-Digital Onboarding Platforms ukuze ujonge
Iqonga ledijithali lokungena ekuqeshweni okutsha kufuneka libe nengqiqo, kulula ukuhamba kwaye kulula ukuyisebenzisa kunye nokudibanisa nokuhamba komsebenzi okhoyo. Unaloo nto engqondweni, nazi iingcebiso zethu kwiiplatifti zedijithali eziphambili ezibonisa uthando:
- I-BambooHR-Isuite epheleleyo ye-HRIS enezixhobo ezinamandla zokukhwela ezifana noluhlu lokukhangela, imisayino, amaxwebhu njl.njl. Idibanisa ngokuqinileyo neenkqubo zeHR.
- Ngesifundo-Iingcali ekuthobeleni kunye noqeqesho lwezakhono ezithambileyo ngexesha lokukhwela. Ibonelela ngezifundo zevidiyo ezibandakanyayo kunye nokufikeleleka kweselula.
- I-UltiPro - Iqonga elikhulu le-HR, i-payroll kunye nolawulo lwezibonelelo. Imodyuli yokukhwela izenzela amaphepha kunye nokusayina.
- Usuku lomsebenzi-Inkqubo yelifu enamandla ye-HCM ye-HR, umvuzo, kunye nezibonelelo. Ikhithi yokukhwela inamaxwebhu okuhlola, kunye neempawu zentlalo zokuqeshwa okutsha.
- I-Greenhouse-Ukuqesha isoftware enezixhobo zokukhwela ezifana nolwamkelo olunikezwayo, iitshekhi zereferensi kunye nophando olutsha lokuqesha.
- I-Coupa - Iqonga lokuhlawula i-Source-to-pay libandakanya imodyuli ye-Onboard yemisebenzi ye-HR engenamaphepha kunye nokuqondisa umsebenzi omtsha wokuqesha.
- I-ZipRecruiter-Ngaphaya kokuthunyelwa kwemisebenzi, isisombululo sayo se-Onboard sijolise ekugcineni ukuqeshwa okutsha kunye noluhlu lokukhangela, ukucebisa kunye nempendulo.
- I-Sapling-Iqonga lokukhwela elikhethekileyo kunye neqonga lokuzibandakanya eliyilelwe ukuba libe lula ukuqesha abantu abatsha.
- AhaSlides-Iqonga lokubonisa elisebenzisanayo elenza ukuba uqeqesho lungakruquli ngokonwabisa kwaye kulula ukusisebenzisa ngokuvota okuphilayo, iikhwizi, iimpawu zeQ&A kunye nezinye ezininzi.
Okukwintsusa
Izixhobo zeDigital onboarding kunye neenkqubo zivumela iinkampani ukuba zilungelelanise amava omthengi omtsha kunye nokuphucula ukusebenza kakuhle. Ukusuka ekuvulweni kweakhawunti entsha yebhanki ukuya kubhaliso lwe-e-commerce ukuya kwiiphothali zezempilo zesigulana, iifomu zedijithali, ii-e-signatures kunye nokufakwa kwamaxwebhu kuba yinto eqhelekileyo kuninzi lwabaxumi be-boarding.
Ngena nabasebenzi bakho AhaSlides.
Baqhelanise nayo yonke into ngentetho eyonwabisayo nebandakanyayo. Sinezikhokelo zokukhwela ukuze uqalise🎉
Imibuzo ebuzwa qho
Ngaba i-virtual onboarding iyasebenza?
Ewe, xa yenziwe ngokufanelekileyo ngetekhnoloji efanelekileyo, ukukhwela okubonakalayo kunokuphucula kakhulu amava ngelixa kuncitshiswa iindleko ngokulula, ukusebenza kakuhle kunye nokulungiselela. Imibutho kufuneka ivavanye iimfuno zayo ezithile kunye nezixhobo zokujonga ukuba yimalini na yokusebenzisa izixhobo zokukhwela.
Ziziphi iindidi ezimbini zokukhwela?
Kukho iindidi ezimbini eziphambili zokukhwela - ukusebenza kunye nentlalo. I-Operational onboarding igxile kumalungiselelo okufumana ukuqeshwa okutsha okubandakanya ukugqiba amaphepha, ukukhutshwa kwezixhobo zabasebenzi, kunye nokucacisa iinkqubo zokusebenza. Ukukhwela kwezentlalo kugxile ekwenzeni abantu abatsha bazive bamkelekile kwaye badityaniswe nenkcubeko yenkampani ngemisebenzi efana nentshayelelo, ukwabela abacebisi, imisitho yenkampani, kunye nokubadibanisa namaqela abasebenzi.
Uyenza njani intengiso kwi-intanethi?
Kukho amanyathelo aliqela okuqhuba i-onboarding esebenzayo kwi-intanethi: Yenza ii-akhawunti ze-intanethi zokuqeshwa okutsha kwaye unike imisebenzi yokukhwela kwangaphambili. Abaqeshwa abatsha bazalise iifom ze-elektroniki, basebenzise iisignesha ze-e-signature, kwaye bafake amaxwebhu ngedijithali. Ngokuzenzekela ngokuzenzekela ulwazi olutsha lokuqesha kumasebe afanelekileyo. Nikezela ngedeshibhodi yoluhlu lokukhangela inkqubela. Ukuququzelela uqeqesho lwe-intanethi kwaye uqhube iintlanganiso zenyani ukuphinda unxibelelwano lomntu. Nikeza ngenkxaso yobugcisa ukunceda abaqeshi abatsha. Thumela uhlaziyo lwesimo xa ukukhwela kugqityiwe.