Ufuna amasu okuxazulula izingxabano emsebenzini? Ukungezwani emsebenzini kuvamile njengomkhuba wekhofi wasekuseni. Noma ngabe ukungqubuzana kwabantu noma ukungaboni ngaso linye mayelana nesiqondiso sephrojekthi, izingxabano zasemsebenzini zingaphuma ngokushesha zingalawuleki.
Kodwa ungesabi! Kulokhu okuthunyelwe kwebhulogi, sizohlola amasu ayi-6 alula kodwa asebenzayo okuxazulula izingxabano akunika amandla okubhekana ngqo nezingxabano futhi uvule indlela yokuphila okunempilo komsebenzi.
Okuqukethwe
- Ayini Amasu Okuxazulula Izingxabano?
- Yini Ebangela Ukungqubuzana Emsebenzini?
- 6 Amasu Aphumelelayo Wokuxazulula Izingxabano
- #1 - Ukulalela abanye okusebenzayo ukuze baqonde imibono nemizwa yabo
- #2 - Sebenzisa isu lokwakha uzwela
- #3 - Funa isisekelo esivumelanayo ukuze wakhe isisekelo sesixazululo
- #4 - Vuma ukuthi ungaba neqhaza ekungqubuzaneni
- #5 - Shifta ukugxila ekusoleni uye ekutholeni izixazululo ezizuzisa izinhlangothi zombili
- #6 - Yazi ukuthi kufanele ufake nini abanye abantu
- Izitoreji Eziyinhloko
- Imibuzo Evame Ukubuzwa Mayelana Namasu Okuxazulula Izingxabano
Amathiphu Nezixazululo Zasemsebenzini
Yenza izethameli zakho zihlanganyele
Qala ingxoxo ezuzisayo, thola impendulo ewusizo futhi ufundise izethameli zakho. Bhalisa ukuze uthathe isifanekiso samahhala se-AhaSlides
🚀 Bamba Imibuzo Yamahhala☁️
Ayini Amasu Okuxazulula Izingxabano?
Amasu okuxazulula izingxabano izindlela namasu asetshenziswa ukulungisa nokuxazulula ukungezwani, izingxabano, noma izingxabano ngendlela eyakhayo nangokuthula. Lawa masu ahlose ukuthola izixazululo ezenelisa izintshisekelo noma izidingo zabo bonke abathintekayo, ukukhuthaza ukubambisana nokugcina ubudlelwano obuhle ezindaweni ezihlukahlukene, kuhlanganisa nendawo yokusebenza.
Yini Ebangela Ukungqubuzana Emsebenzini?
Nazi ezinye izimbangela ezivamile zokungqubuzana emsebenzini:
Ukuxhumana Okubi
Uma abantu bengakhulumisani ngokuphumelelayo, kungase kubangele ukungezwani, ukucasuka, nokungqubuzana. Lokhu kungase kubangelwe izici ezimbalwa, njengamakhono ampofu okulalela, imiyalelo engacacile, nokuntuleka kokubonisa izinto obala.
Izindima Nezibopho Ezingacacile
Uma abantu bengazi ukuthi ubani onecala ngalokho, kungaholela ekudidekeni, ekuphindaphindeni umzamo, kanye nokungqubuzana. Ukushoda kwezincazelo ezicacile zemisebenzi, imikhuba engemihle yokuthumela, kanye nokuntuleka kokuziphendulela kungadala lokhu.
Ukushoda Kwezinsiza
Uma zingekho izinsiza ezanele zokuzungeza, kungaholela ekuqhudelaneni, umona, nokungqubuzana. Lokhu kungadalwa izinto ezinjengokuncishiswa kwesabelomali, ukuhlela kahle, nokuntuleka kwezinsiza.
Ukungqubuzana Kobuntu
Abanye abantu abahlangani kahle ndawonye. Lokhu kungaholela ekungqubuzaneni, ngisho noma kungekho enye imbangela eyinhloko ekhona.
Ingcindezi Nokushiswa
Izinga eliphezulu lokucindezeleka nokutubeka kungaba nomthelela ekwandiseni imizwa nokunciphisa ukubekezelela ukungezwani, okwandisa amathuba okuba nezingxabano. Abantu ababhekene nomsebenzi omningi noma ukulindela okungenangqondo bangase bathambekele ekuxabaneni.
Indawo Yokusebenza Enobuthi
Indawo yokusebenza enobuthi ibonakala ngokuhleba, ukungabi nandaba, nokuntula ukwethembana okuholela ezingeni eliphezulu lokungqubuzana kanye nenzuzo.
6 Amasu Aphumelelayo Wokuxazulula Izingxabano
Ukulawula ukungqubuzana ngempumelelo emsebenzini kubalulekile ukuze kugcinwe indawo yokusebenza enempilo nekhiqizayo. Nawa amanye amasu okuxazulula izingxabano angasetshenziswa emsebenzini:
#1 - Ukulalela abanye okusebenzayo ukuze baqonde imibono nemizwa yabo
Ukulalela ngentshiseko kukhuthaza ukuqonda okujulile kwemibono eyahlukene, kukhuthaze uzwela nokuxhumana okwakhayo. Ngokunikela ukunakekela emibonweni yabanye, ubamba iqhaza endaweni yokusebenza ngokubambisana nebandakanya wonke umuntu.
- Isibonelo: Phakathi nomhlangano wethimba, yenza umzamo wokulalela ngokucophelela ozakwenu. Gwema ukuphazamisa futhi ubuze imibuzo ecacisayo ukuze uqinisekise ukuthi uyiqonda ngokugcwele imibono yabo.
#2 - Sebenzisa isu lokwakha uzwela
Ake ucabange uqaphela ukuthi osebenza naye, u-Alex, ubonakala ekhungathekile futhi ecindezelekile futhi ugeje umnqamulajuqu wakho. Esikhundleni sokwenza ukucabanga, unquma ukusebenzisa isu lokwakha uzwela.
- Qaphela Izimpawu Zomzwelo: Naka izimpawu ezingakhulumi njengolimi lomzimba, isimo sobuso, nephimbo. Bheka izimpawu ezinjengokububula njalo, ukugwema ukubheka emehlweni, noma ukubonisa ukungezwani.
- Thatha isikhashana sokuzindla: Ngaphambi kokusabela, zindla ngokuziphatha okubhekiwe. Cabanga ukuthi izici ezingaphezu kwesimo samanje zingase zibe nomthelela ekukhungathekeni kuka-Alex.
- Zibeke Ezicathulweni Zabo: Zicabange usesimweni sika-Alex. Cabangela izinselele ezingaba khona noma izingcindezi okungenzeka babhekane nazo, ngokomsebenzi nangokomuntu siqu.
- Vula Ingxoxo Esekelayo: Asondele ku-Alex ngokucabangela. Isho into efana nokuthi, “Ngikuqaphelile ukuthi ubonakala ukhungathekile muva nje. Ngabe konke kuhamba kahle, noma kukhona engingakwenza ukusiza?" Lokhu kukhuthaza u-Alex ukuthi abelane ngezinto ezibakhathazayo.
- Lalela Ngozwela: Njengoba u-Alex eveza imizwa yakhe, lalela ngenkuthalo ngaphandle kokumphazamisa. Bonisa ukukhathalela kwangempela mayelana nokuqonda umbono wabo. Zindla ngalokho okuzwayo ukuze uqinisekise ukuqonda kwakho.
- Hlolani Izixazululo Ndawonye: Uma kufaneleka, shintshela ekutholeni izixazululo ngokubambisana. Buza, “Singasebenzisana kanjani ukuze senze izinto zilawuleke kuwena?”
#3 - Funa isisekelo esivumelanayo ukuze wakhe isisekelo sesixazululo
Thola izintshisekelo noma imigomo eyabiwe ukuze uthole okuvumelanayo futhi wakhe isisekelo sesixazululo.
Uma wena nelungu leqembu ningavumelani ngezinto ezibalulekile zephrojekthi, gxilani emgomweni omkhulu wempumelelo yephrojekthi. Gcizelela izinjongo ezabiwe futhi nisebenze ndawonye ukuze nithole ukuvumelana.
- Qala Ingxoxo: Hlela umhlangano nelungu lethimba lakho ukuze nixoxe ngezinto ezibalulekile ezingqubuzanayo. Hlela ingxoxo ngendlela eyakhayo, uveze ukuzibophezela okwabiwe empumelelweni yephrojekthi.
- Gqamisa imigomo eyabiwe: Gqamisa imigomo efanayo nobabili enisebenzela ukufinyelela kuyo. Isibonelo, impumelelo yephrojekthi ingase ihilele ukuhlangabezana nezinsuku zokugcina, ukwanelisa izidingo zeklayenti, noma ukuqinisekisa ukulethwa kwekhwalithi ephezulu.
- Khomba Izinto Ezikhathazayo Ngamunye: Vumela umuntu ngamunye ukuthi aveze okumkhathazayo kanye nezinto ezibalulekile. Vuma ubuqiniso bombono ngamunye kuyilapho ugcina ukugxila emgomweni okwabelwana ngawo wempumelelo yephrojekthi.
- Hlola I-Compromise: Xoxisanani ndawonye ukuze nithole amaphuzu okuvumelana avumelane nakho kokubili okubalulekile. Xoxa ngokuthi ukulungiswa kungenziwa kanjani ngaphandle kokuphazamisa impumelelo iyonke yephrojekthi.
- Dala Uhlelo Oluhlanganisiwe: Yakha uhlelo oluhlangene oluhlanganisa izinto eziza kuqala kuzo zombili izinhlangothi. Lokhu kungase kuhlanganise umugqa wesikhathi obuyekeziwe wephrojekthi, ukwabiwa kwezinsiza, noma ukusatshalaliswa komsebenzi ohambisana nezinjongo ezabiwe.
- Izivumelwano Zombhalo: Bhala ngokucacile ukuvumelana okuvunyelwene ngakho kanye nokulungiswa. Qinisekisa ukuthi zombili izinhlangothi zisekhasini elifanayo mayelana nezinguquko nokuthi zifaka isandla kanjani empumelelweni yephrojekthi.
#4 - Vuma ukuthi ungaba neqhaza ekungqubuzaneni
Vuma ukuthi ungaba neqhaza ekungqubuzaneni futhi uzibophezele ngendima yakho esimweni.
- Ukuzicabangela: Thatha igxathu elibuyela emuva futhi uzibandakanye ekuzihlaziyeni ngokwethembeka. Cabangela izenzo zakho, amazwi, nezinqumo eziholela engxabanweni. Zibuze ukuthi ngabe noma yikuphi ukuziphatha kwakho kube nomthelela kulesi simo samanje.
- Yamukela Ukungapheleli: Vuma ukuthi wonke umuntu uyawenza amaphutha noma unomthelela ezingxabanweni ngesinye isikhathi. Yamukela umbono wokuthi ukuvuma indima yakho enkingeni kuyisinyathelo esibheke ekuxazululeni nasekukhuleni komuntu siqu.
- Ukuxhumana Okuvulekile: Veza ukuzimisela kwakho ukwazisa iqhaza lakho enkingeni futhi nixoxe ngezindlela zokuqhubekela phambili ngokubambisana.
- Gwema Ukuzivikela: Melana nesifiso sokuzivikela noma ukusola abanye kuphela. Kunalokho, gxila ekuziphenduleleni ngezenzo zakho kanye nomthelela wazo ekungqubuzaneni.
- Xolisa Uma Kudingeka: Uma izenzo zakho zilimaze abanye ngokuqondile noma ziqinise ukungqubuzana, xolisa ngobuqotho.
- Zibophezele Ekushintsheni: Bonisa ukuzibophezela ekushintsheni ngokuchaza izinyathelo ezithile ozozithatha ukuze ugweme ukuba neqhaza ezingxabanweni ezifanayo ngokuzayo.
#5 - Shifta ukugxila ekusoleni uye ekutholeni izixazululo ezizuzisa izinhlangothi zombili
Lapho kuphakama izingxabano, kubalulekile ukuba ungaphendukeli ekusoleni abantu abathile noma ugxile emaphutheni esikhathi esidlule. Lokhu kungakhinyabeza inqubekelaphambili. Kunalokho, vuma ukuthi izingxabano ziyenzeka futhi ugxile ekutholeni isixazululo. Unganiki iphutha, kodwa sebenzela ukwedlula udaba.
- Ukuxhumana Okuvulekile: Gxila endaweni yokuxhumana evulekile nesobala. Khuthaza bonke abathintekayo ukuthi baveze imibono yabo, ukukhathazeka, nezisombululo ezingaba khona ngaphandle kokwesaba ukuphindiselwa.
- Izixazululo ze-Brainstorm: Zibandakanye kuseshini yokuhlangana yokuhlanganisa ukuze ukhiqize izixazululo ezingaba khona ezihlukahlukene.
- Beka Eqhulwini Ukubambisana: Gcizelela ukubaluleka kokubambisana kuyo yonke inqubo yokuxazulula. Qokomisa ukuthi umgomo awukona “ukunqoba” impikiswano kodwa uwukufinyelela esixazululweni esivumelanayo esizuzisa wonke umuntu.
#6 - Yazi ukuthi kufanele ufake nini abanye abantu
Uma ukungqubuzana kuqhubeka, cabangela ukubandakanya umphathi, u-HR, noma inkampani yangaphandle engathathi hlangothi ukuze uthole usizo.
- Ukuhlolwa Kwezinsiza Zangaphakathi: Unganquma ukuthi zikhona yini izindlela zangaphakathi, njengeminyango yakwa-HR noma amathimba aqokiwe okuxazulula izingxabano, ezingabhekana ngokuphumelelayo nesimo esithile sokungqubuzana.
- Ukuqashelwa Kwemikhawulo Yomuntu Siqu: Vuma imikhawulo yakho ekuxazululeni ukungqubuzana ngokuzimela. Uma imizamo yakho isifinyelele esiphethweni, noma uma uzizwa ungakwazi ukubhekana nobunzima besimo, ukubandakanya abanye kuba yisinqumo esinamasu.
- Ukucabangela Ukungathathi hlangothi: Ukubandakanya inkampani yangaphandle engathathi hlangothi, efana nomlamuli noma omele i-HR, kungasiza ekuqinisekiseni umbono ongachemile futhi kube lula inqubo yokuxazulula okunobulungiswa.
- Ukuxhumana Okuvulekile: Xhumana nenhloso yakho yokubandakanya abanye abathintekayo kungxabano. Yiba obala ngezizathu zokufuna usizo lwangaphandle futhi ugcizelele umgomo wokuthola isixazululo esinobulungiswa nesivumelane.
Izitoreji Eziyinhloko
Kubalulekile futhi ukukhumbula ukuthi ukungqubuzana akuyona into embi ngaso sonke isikhathi. Eqinisweni, kungaba yindlela enempilo yokubona nokuxazulula izinkinga. Ngethemba, amasu ethu angu-6 Aphumelelayo Okuxazulula Izingxabano angaguqula izingxabano zibe yizisusa zoshintsho oluhle.
I-AhaSlides kungaba usizo ngendlela emangalisayo uma kuziwa ekusebenzeleni ukufeza izinhloso zethu zonyaka. Nge izici ezisebenzisanayo futhi umtapo wezifanekiso, i-AhaSlides yenza ukusebenzisana kweqembu kube nomoya oshisayo. Ngokukhuthaza ukuxhumana okuvulekile nokusebenzisana, i-AhaSlides isiza amaqembu ukuthi angagcini nje ngokunqoba izinselelo kodwa futhi aphumelele esimweni esihle nesixazulula izinkinga.
Imibuzo evame ukubuzwa Mayelana Amasu okuxazulula izingxabano
Yiziphi izindlela ezi-4 eziyisisekelo zokuxazulula izingxabano?
Ukulalela abanye ngentshiseko ukuze uqonde imibono nemizwa yabo, (2) Sebenzisa isu lokwakha uzwela, (3) Funa iphuzu enivumelana ngalo ukuze wakhe isisekelo sesixazululo, (4) Vuma ukuthi ungaba nengxenye ekungqubuzaneni.
Yiziphi izindlela ezi-5 zokuxazulula ukungqubuzana kwendima?
Indawo yokusebenza ivamise ukusebenzisa amasu amahlanu okuxazulula izingxabano, ngokwesibonelo sikaThomas-Kilmann, okuwukugwema, ukuncintisana, ukuvumelana, indawo yokuhlala, kanye nokubambisana.
