Sifunda futhi sikhule ngokuzicabangela kanye nezinto ezidlule.
Emsebenzini wethu, ukwenza i- ukuzihlola komsebenzisi kuyindlela enhle yokubona lokho esikufezile, lokho esikushoyo nokuthi sifuna ukulolonga kanjani ikusasa lethu enkampanini yethu.
✅ Ukuzihlola akunzima nhlobo ukukubhala. Kulo mhlahlandlela, sizokukhombisa amathiphu namasu okuthi ungabhala kanjani ukuzihlola okuhle nokuhleleke kahle kwabasebenzi.
Okuqukethwe
- Kuyini Ukuzihlola Kwezisebenzi Self?
- Kungani Kubalulekile Ukuzihlola Kwabasebenzi?
- Yini Okufanele Ngiyisho Ekuzihloleni Kwami?
- Ungabhala Kanjani Ukuzihlola Okuhle Kwabasebenzi
- Isiphi isibonelo sokuzihlola okuhle kokubukezwa kokusebenza?
- Umugqa Ongezansi
- imibuzo ejwayelekile ukubuzwa
Kuyini Ukuzihlola Kwezisebenzi Self?
Ukuzihlola kwesisebenzi kuyinqubo lapho isisebenzi sihlola futhi sibonise ukusebenza kwaso, amandla, nobuthakathaka. Ngokuvamile kuhilela isisebenzi esigcwalisa ifomu lokuzihlola noma uhlu lwemibuzo. Inhloso yokuzihlola kwabasebenzi ihlukene kabili:
• Ukuzicabangela nokuzithuthukisa: Ukuzihlola kukhuthaza abasebenzi ukuthi bacabangisise ngokusebenza kwabo futhi babone izindawo okumele bazithuthukise futhi bazithuthukise. Lokhu kungasiza izisebenzi ukuthi zizazi futhi zenze uhlelo lokuzithuthukisa.
• Okokufaka kwezibuyekezo zokusebenza: Ukuzihlola kunikeza imibono yokubuyekezwa kokusebenza kwabasebenzi. Abaphathi bangaqhathanisa ukuzihlola kwesisebenzi nokuhlola kwabo ukusebenza kwesisebenzi ukuze babone noma yiziphi izikhala emibonweni. Lokhu kuvame ukuholela engxoxweni eyakhayo yokubuyekezwa kokusebenza.
• Ukuqondanisa amagoli: Ukuzihlola kungasiza ukuvumelanisa imigomo yesisebenzi neyenkampani. Abasebenzi bangahlola ukusebenza kwabo ngokuhambisana nezibopho zabo zomsebenzi kanye nezinhloso necebo lenkampani.
• Ukwandisa ugqozi nokuziphendulela: Abasebenzi ababambe iqhaza ekuhloleni ukusebenza kwabo bangase bazizwe bekhuthazekile, benesibopho futhi betshale imali ekuthuthukisweni kwabo.
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Kungani Kubalulekile Ukuzihlola Kwabasebenzi?
Ubuwazi ukuthi ukuzihlola okwenziwa ngabasebenzi kungaba usizo olukhulu kubasebenzi nakubaphathi? Nazi ezinye izinzuzo ezibalulekile okufanele uzikhumbule:
Okwabasebenzi:
• Intuthuko - Ikhuthaza ukuzicabangela futhi ingabasiza ukukhomba izindawo zokukhula, amakhono okudingeka basebenze kuwo, kanye nemigomo yokuthuthuka.
• Ukugqugquzelwa - Ukuzihlola kungakhuthaza abasebenzi ngokubenza baziphendulele ngomsebenzi wabo kanye nenqubekelaphambili yabo.
• Izwi - Inikeza abasebenzi ithuba lokunikeza imibono enqubweni yokubuyekeza ukusebenza futhi baveze umbono wabo siqu.
• Ubunikazi - Ukuzihlola kungenza abasebenzi bazizwe betshalwe kakhulu futhi bathathe ubunikazi obuningi bokusebenza nokuthuthuka kwabo.
Kwabaphathi:
• Impendulo - Inikeza impendulo ebalulekile ngokombono wesisebenzi abaphathi abangase bangayitholi ngenye indlela.
• Imininingwane - Ukuzihlola kungaveza imininingwane emisha emandleni, ubuthakathaka kanye nezisusa zesisebenzi.
• Izinhlelo zokuthuthuka - Inqubo yokuzihlola isiza ekuboneni izinjongo ezithile zentuthuko kanye nezinhlelo umphathi angazisekela.
• Ukuqondanisa - Kusiza ukuqinisekisa ukuthi izinjongo zabasebenzi zihambisana nezinjongo namasu ebhizinisi.
• Umgomo - Abaphathi bangasebenzisa ukuzihlola njengophawu lokuhlola ukuthi umsebenzi unenjongo kangakanani.
• Izingxoxo ezinzima - Ukuzihlola kungenza kube lula ukuba nezingxoxo ezinzima ezihlobene nokusebenza ngokuqala ngalokho isisebenzi esikuhlonze sona.
Ngakho-ke kafushane, nakuba ukuzihlola kusiza kakhulu izisebenzi ngokuzicabangela nokuzithuthukisa, kuphinde kunikeze imininingwane ebalulekile, impendulo kanye nomongo ukuze abaphathi bathuthuke, baqeqeshe futhi baphathe abantu babo ngempumelelo. Kodwa abaphathi kusafanele baqinisekise ngokufanelekile ukuzihlola futhi banikeze impendulo yokuqeqesha nokusebenza.
Yini Okufanele Ngiyisho Ekuzihloleni Kwami?
Ngaphandle komkhakha okuwo, nayi imihlahlandlela evamile lapho wenza umsebenzi wokuzihlola:
• Amandla nezimpumelelo: Biza noma yimiphi imithwalo yemfanelo yomsebenzi ophumelele kuyo nanoma yiziphi izimpumelelo ezinkulu esikhathini sokubuyekeza. Gxila emiphumeleni elinganisekayo kanye nezimpumelelo ezilinganisekayo ukuze wenze umbono oqinile.
Isibonelo: "Ngeqe ukuthengiswa kwethagethi yesifunda sami ngo-15%.
• Imigomo efinyelelwe: Yisho noma yimiphi imigomo oyifezile nokuthi uyifinyelele kanjani. Chaza ukuthi imizamo yakho ibe negalelo kanjani empumelelweni yenkampani.
Isibonelo: "Ngiqedele iphrojekthi yokugibela iklayenti ngesikhathi nangaphansi kwesabelomali".
• Ukuthuthukiswa kwamakhono: Xoxa nganoma yimaphi amakhono noma imikhakha yobuchwepheshe othuthuke kuyo. Chaza ukuthi uwathuthukise kanjani lawa makhono ngokuqeqeshwa, izifundo, ukuzilolonga emsebenzini, njll.
Isibonelo: "Ngibe nekhono ohlelweni lwe-CRM yenkampani ngokuqeqeshwa okugxilile nokusebenzisa nsuku zonke".
• Izindawo okumele zithuthukiswe: Khomba ngendlela eyakhayo noma yiziphi izindawo onomuzwa wokuthi udinga ukugxila kuzo ekuthuthukisweni. Ungazigxeki ngokweqile.
Isibonelo: "Ngihlose ukuthuthukisa amakhono ami okuphatha isikhathi ukuze ngihleleke nakakhulu futhi ngikhiqize".
• Imigomo yokuthuthukiswa kochwepheshe: Yabelana nganoma yiziphi izinjongo ezithile onazo zokuzithuthukisa ezingazuzisa indima yakho kanye nenkampani.
Isibonelo: "Ngingathanda ukuqinisa ikhono lami lokuxhumana nesethulo ngezifundo ezifanele".
• Impendulo: Bonga umphathi wakho nganoma yisiphi isiqondiso, ukululekwa noma impendulo ngesikhathi sokubuyekeza esisize ukusebenza kwakho.
Isibonelo: "Ngiyawazisa wonke amathiphu okuqeqesha onginike wona okuthuthukisa imibiko yami ebhaliwe".
• Iminikelo: Gqamisa noma yiziphi izindlela onikele ngazo ngale kwemisebenzi yakho ebalulekile, njengokuqondisa abanye, ukubamba iqhaza ezinhlelweni, ukuvolontiya emisebenzini, njll.
Sekukonke, gcina ukuzihlola kwakho kugxilile, kufushane futhi kukuhle. Gcizelela amandla akho kanye nempumelelo ngenkathi uhlonza izindawo ezivulekile nezakhayo zokukhula. Qondanisa impumelelo yakho nezinjongo nezinjongo zenkampani. Okubaluleke kakhulu, yiba qotho futhi ube yiqiniso ekuhloleni kwakho.
Ungabhala Kanjani Ukuzihlola Okuhle Kwabasebenzi
#1. Khuluma ngezifundo ozitholile
Xoxa ngokufeziwe okuzuzisa inkampani - gxila emiphumeleni oyikhiqizile kanye nenani oyengezile, kunokumane ubhale imisebenzi yakho.
Chaza ukuthi umsebenzi wakho ube nomthelela kanjani empumelelweni yenkampani.
Imininingwane ukuthi wenze kanjani ngaphezulu nangaphezulu. Yisho noma yiziphi izimo lapho wenze khona ibanga elide, wathatha imithwalo yemfanelo eyengeziwe, noma wanikela ngaphezu kwendima yakho eyinhloko. Gqamisa noma yiziphi izindlela okade ungumdlali weqembu.
Ungagcizeleli izinselele obhekane nazo. Yisho ukuthi unqobe noma wakwazi kanjani ukubhekana nezimo ezinzima, nokuthi ufundeni kuzo. Lokhu kukhombisa ukuzazi nokuqina.
#2. Nikeza idatha nezibalo
Ungenzi izitatimende ezingacacile. Yenza ikhophi yasenqolobaneni yokuhlola kwakho ngezibonelo eziphathekayo, izinombolo, nedatha ukuze wenze icala eliqinile. Esikhundleni sokuvele uthi "Ngeqe imigomo yami", ithi "Ngeqe umgomo wami wokuthengisa ongu-$500K ngokushaya u-$575K emalini engenayo".
Chaza imigomo eqondile, engenzeka futhi elinganisekayo yesikhathi esilandelayo sokubuyekeza ehambisana nakho kokubili izibopho zakho zomsebenzi kanye nezinjongo ezibanzi zenkampani. Ungasebenzisa i- KULUNGILE imodeli ukuze uzibekele imigomo yakho siqu.
Uma kufaneleka, phakamisa eminye imisebenzi eyengeziwe noma amaphrojekthi ongathanda ukuzibandakanya kuwo ukuze wandise amakhono akho neminikelo. Lokhu kukhombisa ukuqalisa kanye nesifiso sokuthuthuka.
#3. Xoxani ngokuthi niyifake kanjani impendulo
Uma umphathi wakho ekunikeze impendulo noma izincomo esikhathini esidlule, sho ukuthi usebenze kanjani ukuze usebenzise leso siqondiso emsebenzini wakho futhi uthuthukise ngokufanele. Lokhu kukhombisa ukuziphendulela.
Buza umphathi wakho nganoma iyiphi impendulo ezosiza ukusebenza kwakho kwesikhathi esizayo nokukhula. Bonisa ukuthi ukuvulekele ukugxekwa okwakhayo.
Kunokuba wenze isicelo esijwayelekile, cela impendulo ezindaweni ezithile zomsebenzi wakho noma amakhono ofuna ukuwathuthukisa. Lokhu kusiza ukuqondisa ingxoxo.
#4. Sebenzisa ithoni yobungcweti
Iba namehlo amabili esibili abuyekeze ukuzihlola kwakho ukuze ubambe noma yimaphi amaphutha, izitatimende ezingacacile, izimpinda noma ukweqa ngaphambi kokuhambisa.
Lungisa ithoni yakho - qiniseka kodwa ungabi ne-cocky. Veza ukuthobeka nesifiso sokufunda nokukhula. Bonga umphathi wakho ngokukusekela nokuqondiswa.
Uma ungaqiniseki ngokuthi yini okumelwe uyifake ekuzihloleni kwakho, buza umphathi wakho ngemininingwane eyengeziwe nemihlahlandlela.
Isiphi isibonelo sokuzihlola okuhle kokubukezwa kokusebenza?
Nasi isibonelo sokuthi ungasho kanjani ukufaka impendulo ekuhloleni umsebenzi wakho:
"Phakathi nokubuyekezwa kwethu kokugcina, usho ukuthi kufanele ngizame ukunikeza umongo owengeziwe kanye nesizinda emibikweni yami ebhaliwe ukuze ngiyenze iqondakale kubabukeli ababanzi. Bengisebenzela ukuthuthukisa lesi sici sokubhala kwami kuzinyanga ezimbalwa ezedlule. Ngoba umbiko wami wakamuva wokuhlaziya imakethe, ngifake isifinyezo esiphezulu esichaza okutholakele okubalulekile kanye nemithelela ngolimi olulula kubafundi abangewona ochwepheshe Ngithole impendulo eyakhayo evela kozakwethu abambalwa abathokozele ukucaca okuthuthukisiwe kanye nomxholo engihlose ukuqhubeka nokuthuthukisa konke ukuqonda kokubhala kwami ukuqhubekela phambili, ngakho-ke ngicela uqhubeke unginikeza iziphakamiso ezithile zokuthi ngingenza kanjani imibhalo yami ibe usizo futhi ibe usizo kubo bonke abafundi".
Lokhu kusiza impendulo ngezindlela ezimbalwa:
• Icacisa impendulo eqondile enikeziwe - "nikeza umongo owengeziwe kanye nesizinda emibikweni yami ebhaliwe". Lokhu kukhombisa ukuthi uyasiqonda futhi usikhumbule isincomo.• Idingida indlela owenze ngayo kuleyo mpendulo - "Bengisebenzela ukuthuthukisa lokhu...Embikweni wami wakamuva, ngifake isifinyezo esifingqiwe..." Lokhu kukhombisa ukuthi uziphendulele ekusebenziseni iseluleko emsebenzini wakho.• Ihlanganyela umphumela omuhle - "Ngithole impendulo eyakhayo evela kozakwethu abambalwa abajabulele ukucaca okuthuthukisiwe." Lokhu kukhombisa ukuthi impendulo ibibalulekile futhi yaba nomthelela.• Iveza imigomo yakho yesikhathi esizayo - "Ngihlose ukuqhubeka ngithuthukisa ukuqonda konke kokubhala kwami ukuya phambili." Lokhu kugcina ukuvuleka kwakho ekuthuthukisweni okuqhubekayo.• Icela ukuqondiswa okwengeziwe - "Ngicela uqhubeke unginikeza iziphakamiso ezithile..." Lokhu kubonisa ukuthi umagange nganoma iyiphi indlela engakusiza ukuthi wenze kangcono nakakhulu.Umugqa Ongezansi
Njengoba sivamise ukulahlekelwa yisiphithiphithi semisebenzi yansuku zonke, ukuzihlola kwabasebenzi kuzokusiza ukuthi ubheke emuva ezimpumelelweni zakho nalapho umi khona kuzibalo eziphathelene nomgomo webhizinisi wenkampani.
Ngokusebenzisa amamethrikhi aphathekayo, izilinganiso, imigomo namadokhumenti, ungabonisa ngokugculisayo kumphathi wakho ukuthi ukufaka impendulo yakhe kusize ngempela ukuthuthukisa umsebenzi wakho nemiphumela. Lokhu kuzoqinisa ukubaluleka kwanoma iyiphi impendulo abayinikezayo ukuya phambili.
imibuzo ejwayelekile ukubuzwa
Yisiphi isibonelo sokuzihlola kahle?
Ukuzihlola okuhle kugxile emandleni, kulokho okuzuziwe kanye nengqondo yokukhula kuyilapho kugcinwa ithoni ethobekile neyokubonga.
Iyini inhloso yokuzihlola kwabasebenzi?
Ukuzihlola kwabasebenzi kuhloswe ngazo ukukhuthaza abasebenzi ukuthi bazindle futhi bazibambele mathupha ekusebenzeni kwabo, izidingo zentuthuko, kanye nemigomo yabo ngendlela ezogcina izuzisa isisebenzi kanye nenhlangano.
Yenza imihlangano ingabi nesicefe.
Ungesabi ukuzama amathuluzi amasha ukuze ukhanyise umhlangano ongacacile. Ozakwenu bazokubonga.
