Uyake uzibuze ukuthi yini eyenza abaphathi abakhulu bahluke kwabanye? Nokho, ingxenye enkulu yakho ukuthola uhlobo olufanele lokuqeqeshwa ngamabomu. Kulokhu okuthunyelwe kwebhulogi, singena emhlabeni we ukuqeqeshwa komphathi - insiza eyigugu eyenza abantu ngabanye basuke kokuhle baye kwabakhulu. Noma ngabe ungumphathi ofuna ukuthuthukisa amakhono akho noma inhlangano ehlose ukuhlakulela abaholi abaphumelelayo, qhubeka ufunda ukuze uthole ukuthi ungaphumelela kanjani ekuphatheni!
Ithebula lokuqukethwe
- Kuyini Ukuqeqeshwa Kwabaphathi?
- Izinzuzo Zokuqeqeshwa Kwabaphathi
- Ubani Okufanele Ahambele Ukuqeqeshwa Kwabaphathi?
- Izinhlobo Zokuqeqeshwa Kwabaphathi Okunezihloko Okumele Zifake
- 1/ Uhlelo Lokuthuthukisa Ubuholi
- 2/ Ukuqeqeshwa Kwamakhono Okuxhumana Nokusebenzisana Nabanye
- 3/ Ukuphathwa Kwesikhathi Nokuqeqeshwa Kokukhiqiza
- 4/ Ukuqeqeshwa Kokuphathwa Kokusebenza
- 5/ Ukuqeqesha Ukuphatha Ushintsho
- 6/ Uhlelo Lokufundisa Nokuqeqesha
- 7/ Ukuxazulula Ukungqubuzana Nokuqeqeshwa Kwamakhono Okuxoxisana
- 8/ Ukuhlelwa Kwamasu kanye Nokusethwa Kwezinjongo
- 9/ Uhlelo Lwezempilo Nenhlalakahle
- 10/ Ukuqeqeshwa Okusha Nokudala
- 11/ Ukuqeqeshwa Kokuphathwa Kwephrojekthi
- 12/ Izihloko Ezengeziwe Okumelwe Zifake
- Ungalukhetha Kanjani Uhlelo Lokuqeqesha Umphathi Ofanele
- Izitoreji Eziyinhloko
- Imibuzo Evame Ukubuzwa
Amathiphu Okuhlanganyela Okungcono
Yenza izethameli zakho zihlanganyele
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Kuyini Ukuqeqeshwa Kwabaphathi?
Ukuqeqeshwa kwabaphathi kuwuhlobo lohlelo lokuthuthukiswa kochwepheshe oluklanyelwe ukuhlomisa abantu ngabanye ukuze bafunde futhi bathuthukise amakhono adingekayo ukuze babe abaphathi abaphumelelayo. Ihlanganisa izici ezihlukahlukene zokuphatha, njengokuxhumana, ukwenza izinqumo, ukuxazulula izinkinga, nobuholi beqembu.
Umgomo wokuqeqeshwa komphathi uwukuthuthukisa ikhono lomuntu lokusingatha izibopho eziza nendima yokuphatha, okunomthelela ekukhuleni komuntu siqu kanye nempumelelo iyonke yeqembu noma inhlangano.
Izinzuzo Zokuqeqeshwa Kwabaphathi
Nakuba abaphathi benomthwalo wemfanelo wokuqalisa nokwenza izinto, indima yabo idlulela ngalé kokwenza nje. Badlala indima ebalulekile ekuqondiseni nasekusekeleni amalungu eqembu labo, ukukhuthaza ukukhula nokuthuthuka kwabo.
Nokho, ukunqanyulwa okumangazayo kukhona: Kuphela Ama-37% ochwepheshe bona ukuxhumana okubalulekile phakathi kokweluleka kanye nemfundo eqhubekayo ukuze kube nokuphatha ngempumelelo. Leli gebe ligqamisa isidingo sezinhlelo zokuqeqesha ezibanzi ezibhekelela kokubili imisebenzi ebalulekile yomphathi kanye nengxenye yokuqondisa nokuqondisa abasebenzi.
Ngokutshala imali ekuqeqesheni abaphathi, izinhlangano zingakwazi:
- Nika abaphathi amandla: Hlomisa abaphathi ngamakhono nolwazi ukuze bahole ngempumelelo, bagqugquzele, futhi bakhuthaze amaqembu abo.
- Dala isiko lokufundisa: Gqugquzela indawo lapho ukuqeqeshwa kuchuma khona, kuzuzisa abeluleki kanye nabeluleki, ekugcineni kuholele kubasebenzi abazibandakanyayo nabanogqozi.
- Vula izinzuzo zokuphatha ngempumelelo: Thuthukisa ukusebenza nokuzibandakanya kwabasebenzi, unciphise inzuzo, uthuthukise ukwenziwa kwezinqumo, ukhuphule inzuzo, futhi wakhe ipayipi lobuholi eliqinile.
Ukutshala imali ekuqeqesheni abaphathi akukhona nje ukulungisa igebe, kumayelana nokuvula amandla aphelele wabasebenzi bakho, ukunika abaphathi bakho amandla, nokudala inhlangano echumayo.
Ubani Okufanele Ahambele Ukuqeqeshwa Kwabaphathi?
Ukuqeqeshwa komphathi kunenzuzo kubantu abasezigabeni ezihlukahlukene zemisebenzi yabo kanye namazinga ahlukene olwazi. Nazi izibonelo ezithile zokuthi ubani okufanele ahambele ukuqeqeshwa kwabaphathi:
- Abaphathi abasanda kunyuswa: Yakha amakhono obuholi abalulekile.
- Abaphathi abanolwazi: Vuselela amakhono, funda amasu amasha, hlala unolwazi.
- Abaphathi abasafufusa: Thuthukisa amakhono obuholi ezindima zesikhathi esizayo.
- Abaholi beqembu: Thuthukisa ukwakhiwa kweqembu, ugqozi, kanye nokuthunyelwa kwezithunywa.
- Abaphathi bephrojekthi: Ukuhlelwa kwephrojekthi okuyinhloko, ukuphathwa kwezinhlekelele, nokuxhumana.
- Abaphathi abasebenzayo: Thola ubuchwepheshe ezindaweni ezithile ezifana ne-HR noma ezezimali.
- Noma ubani ofuna ukuba umholi ongcono, ngisho engenaso isihloko “somphathi”.
Izinhlobo Zokuqeqeshwa Kwabaphathi Okunezihloko Okumele Zifake
Nazi izihloko ezibalulekile okufanele izinhlelo zokuqeqesha abaphathi zifake:
1/ Uhlelo Lokuthuthukisa Ubuholi:
Njengoba iklanyelwe ukuthuthukisa amakhono obuholi, lolu hlelo lugxile ekunikezeni amandla abaphathi ukuthi bahole ngempumelelo ezimeni ezahlukahlukene.
Izihloko:
- Izitayela zobuholi kanye nomthelela wabo
- Ubuholi obunamaqhinga kanye nokuthatha izinqumo
- Ubuhlakani bemizwa ebuholini
2/ Ukuqeqeshwa Kwamakhono Okuxhumana Nokusebenzelana nabanye abantu:
Lolu hlelo lugxile ekuxhumaneni okubalulekile kanye nabaphathi bamakhono okusebenzisana nabantu abadinga ukuxhumana ngempumelelo namalungu eqembu kanye nababambiqhaza.
Izihloko:
- Ukuxhumana okuphumelelayo ngamazwi nangokubhala
- Ukulalela nozwela
- Ukunikeza impendulo eyakhayo
3/ Ukuphatha Isikhathi Nokuqeqeshwa Kokukhiqiza:
Lolu hlelo luhlomisa abaphathi ngamakhono okuphatha isikhathi kahle futhi bathuthukise ukukhiqiza kweqembu kukonke.
Izihloko:
- Ukubeka izinto ezibalulekile kanye nokuqondanisa kwezinhloso
- Ukuchaza ukuphathwa kwesikhathi nezindlela zayo
- Amasu okudlulisela amandla okusebenza kahle
4/ Ukuqeqeshwa Kokuphatha Ukusebenza:
Igxile ekuthuthukiseni ukusebenza kweqembu, lolu hlelo luqondisa abaphathi ekusetheni okulindelekile, banikeze impendulo, kanye nokubona izimpumelelo.
Izihloko:
- Ukusetha okulindelwe ukusebenza kanye nemigomo
- Ukuqhuba ngempumelelo ukubuyekezwa kokusebenza
- Ukubhekana nokungaqhubi kahle komsebenzi kanye nokunikeza ukuqashelwa
5/ Shintsha Ukuqeqeshwa Kokuphatha:
Shintsha izinhlelo zokuphatha zilungiselela abaphathi ukuthi bahole amaqembu ngezinguquko zenhlangano, baqinisekise izinguquko ezishelelayo.
Izihloko:
- Ukuzulazula kushintsho lwenhlangano
- Amaqembu aholayo ngokusebenzisa izinguquko
- Ukwakha ukuqina nokuzivumelanisa nezimo
6/ Uhlelo Lokufundisa Nokuqeqesha:
Kuhloswe ngayo ukuthuthukisa amakhono okufundisa nawokuqeqesha, lolu hlelo lusiza abaphathi ukuthi baqondise futhi basekele amalungu eqembu labo ukuze akhule kahle.
Izihloko:
- Ukuthuthukisa ubudlelwano bokufundisa
- Amasu okuqeqesha okukhula kochwepheshe
- Ukuhlela ukulandelana nokuthuthukiswa kwamakhono
7/ Ukuqeqeshwa Kwamakhono Okuxazululwa Nokuxoxisana:
Lolu hlelo luhlomisa abaphathi ngamakhono okuzulazula izingxabano phakathi kwamaqembu futhi baxoxisane ngempumelelo ezimeni ezahlukahlukene.
Izihloko:
- Ukuxazulula ukungqubuzana emaqenjini
- Izibonelo zamakhono okuxoxisana ngemiphumela yokuwina-win
- Ukudala izixazululo zokusebenzisana
8/ Ukuhlelwa Kwamasu kanye Nokusethwa Kwezinjongo:
Kubhekiswe phambili ukucabanga kwamasu, lolu hlelo luqondisa abaphathi ekuthuthukiseni izinhlelo nasekubekeni imigomo ehambisana nezinjongo zenhlangano.
Izihloko:
- Ukuthuthukisa nokusebenzisa izinhlelo zamasu
- Ukubeka imigomo ye-SMART yamaqembu
- Ukuqinisekisa ukuthi izinhloso zomuntu siqu nezeqembu ziyahambisana nezinjongo zenhlangano.
9/ Uhlelo Lwezempilo Nenhlalakahle:
Lugxile enhlalakahleni yomphathi nokudala indawo yokusebenza enempilo, lolu hlelo lukhuluma ngokutubeka nokulawula ingcindezi.
Izihloko:
- Ukubeka phambili ibhalansi yokuphila komsebenzi
- Ukusekela inhlalakahle yabasebenzi
- Ukubona izimpawu zokutubeka
10/ Ukuqeqeshwa Okusha Nokudala:
Lugxile ekukhuthazeni isiko lokuqamba izinto ezintsha, lolu hlelo luqondisa abaphathi ukuthi bakhuthaze ukucabanga okunobuhlakani futhi bazivumelanise nezimo zemboni.
Izihloko:
- Ukukhuthaza isiko lokusungula izinto ezintsha
- Ukukhuthaza ukucabanga okunobuhlakani ekuxazululeni izinkinga
- Ukujwayela intuthuko yezobuchwepheshe kanye nezimo zemboni
11/ Ukuqeqeshwa Kokuphathwa Kwephrojekthi:
Lolu hlelo luhlomisa abaphathi ngamakhono okuhlela, ukwenza, nokuqapha amaphrojekthi ngempumelelo, ukuqinisekisa imiphumela eyimpumelelo yephrojekthi.
Izihloko:
- Kuyini ukuphathwa kwephrojekthi? Ukuhlela nokwenza amaphrojekthi ngempumelelo
- Ukuqapha ukuqhubeka nokulungisa izinhlelo
- Ukusingatha izinselele kanye nezingqinamba ekuphathweni kwephrojekthi
12/ Izihloko Ezengeziwe Okufanele Zifake:
- Ukuhlukahluka kanye Nokufakwa: Dala indawo yokusebenza eyamukelayo nebandakanya wonke umuntu, qaphela futhi ubhekane nokuchema okungazi lutho, futhi ukhuthaze imizamo yokuhlukahluka.
- I-Emotional Intelligence: Elinye lamakhono abaluleke kakhulu okufanele uwahlakulele ukuzazi, ukuzithiba, ukuqwashisa umphakathi, nokuphatha ubudlelwano. Ukulawula Ukucindezeleka: Khomba izimbangela, uthuthukise izindlela ezinempilo zokubhekana nazo, wakhe ukuqina, futhi uvumelane nezinselele.
Ungalukhetha Kanjani Uhlelo Lokuqeqesha Umphathi Ofanele
Ukukhetha uhlelo olufanele lokuqeqesha abaphathi kubalulekile ekukhuthazeni ubuholi obusebenzayo nempumelelo yenhlangano. Cabangela lawa macebiso:
- Thola Izidingo Eziqondile: Hlola amakhono athile kanye nezikhala zolwazi ngaphakathi kwethimba lakho labaphathi. Bheka uhlelo olubhekana ngqo nalezi zidingo.
- Izinketho zokwenza ngokwezifiso: Khetha izinhlelo ezinikeza ukwenza ngendlela oyifisayo ukuze uhambisane nesiko eliyingqayizivele lenhlangano yakho, imboni, nezinselelo. Indlela ehlanganisiwe ithuthukisa ukuhambisana.
- Uhlelo Olusebenzayo: Bheka izinhlelo ezihlanganisa ukuvivinya umzimba okungokoqobo, izifundo eziyisibonelo, nezimo zomhlaba wangempela ukuze ukhuthaze ukusetshenziswa ngokushesha kwemiqondo efundiwe.
- Impendulo nezibuyekezo: Funda izibuyekezo noma ufune impendulo ezinhlanganweni ezibambe iqhaza ngaphambilini ohlelweni lokuqeqesha. Ubufakazi obuhle bubonisa ukusebenza kahle.
- Imiphumela Elinganisekayo: Bheka izinhlelo ezihlinzeka ngamamethrikhi acacile empumelelo kanye nohlaka lokuhlola umthelela wokuqeqeshwa ekusebenzeni kokuphatha nezinjongo zenhlangano.
Khetha izinhlelo zokuqeqesha abaphathi ezigcizelela ukuzibandakanya nokuxhumana kwabahlanganyeli, usebenzisa izinkundla ezifana nalezi I-AhaSlides. Ngokuhlanganisa imibuzo ebukhoma, izinhlolovo, namaseshini e-Q&A asebenzisanayo, lezi zinhlelo zithuthukisa umuzwa wokufunda, zikhuthaze ukubamba iqhaza okusebenzayo kanye nokukhuthaza ukugcinwa kolwazi ngempumelelo. Hlola yethu izifanekiso manje ukuze uthole indlela yokuqeqesha enamandla kakhulu futhi enomthelela.
Izitoreji Eziyinhloko
Ukutshala imali ekuqeqesheni abaphathi kubalulekile ebuholini obusebenzayo, ukusebenzisana kweqembu, kanye nempumelelo yenhlangano. Ngokubeka phambili izinhlelo ezikhuthaza ukusebenzelana, nokusebenzelana, abaphathi bangathuthukisa amakhono abo, babambe iqhaza esikweni elihle lendawo yokusebenza, futhi bahole amathimba abo ukuze afinyelele ukusebenza okuphezulu.
Imibuzo Evame Ukubuzwa
Yikuphi ukuqeqeshwa okudingekayo kubaphathi?
Nazi ezinye izinhlelo zokuqeqesha ezibalulekile: Amakhono obuholi, Amakhono Okuxhumana Nokusebenzelana nabanye, Ukuphatha Isikhathi Nokuqeqeshwa Kokukhiqiza, Ukuqeqeshwa Kokulawulwa Kokusebenza, Ukuqeqeshwa Kokuphatha Ushintsho, Uhlelo Lokucebisa Nokuqeqesha.
Kuyini ukuqeqeshwa kwabaphathi?
Ukuqeqeshwa kwabaphathi kuwuhlobo lohlelo lokuthuthukiswa kochwepheshe oluklanyelwe ukuhlomisa abantu ngabanye ukuze bafunde futhi bathuthukise amakhono adingekayo ukuze babe abaphathi abaphumelelayo. Ihlanganisa izici ezihlukahlukene zokuphatha, njengokuxhumana, ukwenza izinqumo, ukuxazulula izinkinga, nobuholi beqembu. Umgomo wokuqeqeshwa komphathi uwukuthuthukisa ikhono lomuntu lokusingatha izibopho eziza nendima yokuphatha, okunomthelela ekukhuleni komuntu siqu kanye nempumelelo iyonke yeqembu noma inhlangano.
Ithini indlela yokuqeqesha abaphathi?
Nazi ezinye izindlela ezijwayelekile: ama-workshops, amasemina, izifundo ze-inthanethi, nezinhlelo zokufundisa, ukuthuthukisa amakhono okuphatha.
Kuyini ukuqeqeshwa kwamakhono okuphatha?
Izinhlelo zokuqeqesha bezigxile ekuthuthukiseni amakhono afana nobuholi, ukuxhumana, ukwenza izinqumo, nokucabanga kwamasu kubaphathi.
