Ukwenza ngcono Inqubo Yokukala Ukusebenzelana Ngamathuluzi Ama-5 Ahle Kakhulu ngo-2024

Inqubo yokulinganisa ukubandakanyeka kuyisinyathelo esingenakushintshwa sayo yonke inkampani efuna
ukuchuma endaweni yebhizinisi yanamuhla enokuncintisana. Ukulinganisa ukusebenzelana kwabasebenzi kunikeza imininingwane ebalulekile kuyo yonke impilo yenhlangano, kusiza ukuhlonza izindawo okufanele kwenziwe ngcono, futhi kwazise ukwenziwa kwezinqumo kwamasu.

Kungakho inqubo yokulinganisa ukubandakanyeka ibaluleke kakhulu, kanye nezinyathelo ezibalulekile namathuluzi okulinganisa ngempumelelo kanye nokuthuthukisa inqubo yokulinganisa ukubandakanyeka.

Okuqukethwe:

• Kungani Inqubo Yokulinganisa Ukuthembisana Ibalulekile?
• Iqhutshwa Kanjani Inqubo Yokulinganisa Ukuthenjiswa Ngokuphumelelayo?
  • Qonda Amamethrikhi Okuzibandakanya Kwabasebenzi
  • Landela Ngokukala Izindlela Zokuthembisana
• Amathuluzi Aphezulu ayi-5 Okuthuthukisa Inqubo Yokulinganisa Ukuhlanganyela
  • 1/ AhaSlides - Ukwakha Ithimba kanye Nokwabelana Ngolwazi
  • 2/ BambooHR – Ukulandelela Ukusebenza
  • 3/ Culture Amp – Impendulo
  • 4/ Isango Lomvuzo - Ukuqashelwa
  • 5/ Slack – Ukuxhumana
• Imigqa Engezansi
• Imibuzo Evame Ukubuzwa

Kungani Inqubo Yokulinganisa Ukuthembisana Ibalulekile?

Inqubo yokulinganisa ukusebenzelana kuyisinyathelo sokuqala sokuthi izinkampani zithole imiphumela engcono futhi zigxumele oguqukweni oluhle ngokushesha, lapho ukuqaliswa kwamasu kuhambisana nezinjongo zenhlangano ezibanzi. Izinhlolovo eziphumelela ngokwesiko, ukukala ukubandakanyeka kwabasebenzi ngesikhathi sangempela kuletha izinzuzo ezengeziwe:

• Lindela futhi Uxazulule Izinkinga: Ukulinganisa kwesikhathi sangempela kuvumela izinhlangano ukuthi zilindele futhi zixazulule izinkinga ngaphambi kokuthi zikhule. Ngokuhlala beqapha amamethrikhi okusebenzisana, abaholi bathola imininingwane esheshayo ezinkingeni ezisafufusa noma izinselele. Le ndlela yokwenza izinto yenza kube lula ukungenelela kanye nokuxazululwa, kuvimbele imithelela emibi engaba khona ekuziphatheni nasekukhiqizeni.
• Thola Amandla Nobuthakathaka: Inqubo yokulinganisa ukubandakanyeka isiza kakhulu amafemu ukuthi abone amandla awo kanye nobuthakathaka kanye nezindawo ezidinga ukuthuthukiswa. Iphinde ikuvumela ukuthi ugxilise imizamo yakho nezinsiza zakho ngempumelelo.
• Lungiselela Izinsongo Namathuba: Ukuhlaziya okuqhutshwa yidatha kuhlomisa izinhlangano ukuthi ziphendule ngokushesha kumathrendi aqhubekayo nawesikhathi esizayo ahlobene nezinsongo namathuba. Ukuhlonzwa okusheshayo kokwehla kokuzibandakanya kungasiza ukubhekana nezinsongo ezingaba khona ekwanelisekeni kwabasebenzi nokugcinwa. Ngakolunye uhlangothi, ukuqaphela izinguquko ezinhle ekuhlanganyeleni kuvumela izinhlangano ukuthi zisebenzise amathuba okukhula, ukusungula izinto ezintsha, kanye nokukhiqiza okuthuthukisiwe.
• Ukuthuthukisa Isipiliyoni Sabasebenzi: Abasebenzi bayakwazisa ukuphendula kwe ubuholi ekukhathazekeni kwabo kanye nempendulo ukuze bakhule futhi bathuthuke. Le luphu yempendulo ephindaphindayo idala a indawo yokusebenza enhle lapho inhlangano isabela ezidingweni eziguqukayo, futhi yakha isiko lokwethembana nokuhlanganyela okuqhubekayo.

Iqhutshwa Kanjani Inqubo Yokulinganisa Ukuthenjiswa Ngokuphumelelayo?

Ukwakha isiko lokuzibophezela akuyona into eyenzeka kanye; iyiluphu eqhubekayo yokulinganisa, ukuqonda, kanye nokwenza ngcono. Nawu umhlahlandlela ophelele wokukusiza ukuthi wenze inqubo ngempumelelo:

Qonda Amamethrikhi Okuzibandakanya Kwabasebenzi

Inqubo yokulinganisa ukubandakanyeka iqala ngokuqonda amamethrikhi okubandakanyeka kwabasebenzi. Lawa amamethrikhi abalulekile akusiza ukuthi ufunde ngabasebenzi bakho, okungacwaningwa ngesikhathi esifanayo ukuze uqonde ukuqonda okubalulekile okungemuva kokuzibandakanya kwabasebenzi.

• Izinga lokushintshwa kwabasebenzi ngokuzithandela: Isetshenziselwa ukukala iphesenti labasebenzi abashiya inkampani yakho ngokuzithandela phakathi nesikhathi (esingaphansi kuka-10%). Izinga eliphezulu lenzuzo lingabonisa ukunganeliseki noma ezinye izinkinga eziwumsuka.
• Izinga lokugcinwa kwabasebenzi: Lokhu kubonisa iphesenti labasebenzi abahlala nenkampani yakho ngesikhathi esibekiwe. Izinga eliphezulu lokugcinwa liphakamisa ukuthi abasebenzi bathole inani nokwaneliseka ezindimeni zabo futhi babonise indawo enempilo
• Ukungasebenzi: Lokhu kuhloswe ukulandelela izinga lokungabikho kwezisebenzi okungahleliwe, okungabonisa ukunganeliseki noma ukutubeka.
• I-Employee Net Promoter Score (eNPS): Kubhekisela esilinganisweni samathuba okuba izisebenzi zincome inkampani yakho njengendawo enhle yokusebenza (amaphuzu angaphezu kuka-70 abhekwa njengamahle).
• Ukwaneliseka kwabasebenzi: Ngenhlolovo, abaqashi bangaqonda izici ezithonya ukwaneliseka futhi basize ukuhlanganisa amasu okubandakanya.
• Ukusebenza kwabasebenzi: Ihambisana nezinga lokubandakanya elinikeza umbono ophelele wokuthi abantu ngabanye banikela kanjani enhlanganweni. Amamethrikhi ayo abalulekile amane ahlanganisa ikhwalithi yomsebenzi, inani lomsebenzi, ukusebenza kahle komsebenzi, nokusebenza kwenhlangano.
• Injabulo Yekhasimende: Kuyindlela engcono kakhulu yokuhlola ukuhlobana phakathi kokuzibandakanya kwabasebenzi kanye nenjabulo yekhasimende. Abasebenzi abanelisekile bavame ukuhumusha kumakhasimende anelisekile, ngakho-ke lokhu kungabonisa ukuzibandakanya ngokungaqondile.

Landela Ngokukala Izindlela Zokuthembisana

Ngemva kokuqonda amamethrikhi ayinhloko okuhlola ukubandakanyeka, inqubo yokulinganisa ukubandakanyeka iyaqhubeka nokuklama nokusabalalisa inhlolovo, nokubuyekeza, nokuhlaziya imiphumela. Ezinye izindlela ezidumile ezisetshenziswa ukukala ukubandakanyeka kwabasebenzi yilezi:

• Amapholi nocwaningo: Izindlela ezilula futhi ezingabizi kakhulu zokuqonda imibono yabasebenzi nezindawo okufanele zithuthukiswe. Kokubili izinhlolovo zequantitative kanye nequalitative ziyasebenza ekuqoqeni izici ezihlukene zendawo yokusebenza.
• Ukuhlaziywa Kwengqondo: Lokhu kusebenzisa iziteshi zokuxhumana zangaphakathi (ama-imeyili, izingxoxo) ukuze kuqondwe imizwa yabasebenzi kanye nokukhathazeka okungase kube khona. Kungenye yezindlela ezingcono kakhulu zokwembula imizwa eguquguqukayo nemibono yabasebenzi.
• Ukubuyekezwa Kokusebenza: Ukuhlola ukubuyekezwa kokusebenza kubalulekile ukukala ukubandakanyeka. Funda ukuthi imigomo yokusebenza komuntu ngamunye ihambisana kanjani nezinjongo ezibanzi zokuzibandakanya. Qaphela futhi ugqamise abasebenzi abanikela ngokungaguquguquki endaweni yokusebenza eyakhayo nebandakanyayo. Isebenza njengengxoxo yezindlela ezimbili ukunikeza impendulo eyakhayo ekuthuthukisweni kwabasebenzi.
• Hlala noma Phuma Ezinhlolovo: Yenza izinhlolovo lapho abasebenzi benquma ukuhlala noma ukuhamba. Ukuqonda izizathu zalezi zinqumo kunikeza imininingwane engokoqobo ekusebenzeni kwezinhlelo zokuxoxisana kanye nezindawo ezingase zithuthukiswe.
• Imihlangano yomuntu ngamunye: Hlela njalo one-on-one izingxoxo phakathi kwabasebenzi nabaphathi. Lezi zingxoxo zinikeza inkundla yokuxhumana ngokukhululekile, evumela abaphathi ukuthi babhekane nokukhathazeka komuntu ngamunye, banikeze ukusekelwa, futhi baqinise ubudlelwano bomsebenzi nomphathi.
• Uhlelo Lokuqashelwa Nemiklomelo: Iqala ngokuhlonza iminikelo ekhethekile noma okuzuzwe ngabasebenzi. Sebenzisa amasistimu enza kube lula ukuqhubeka, ukuqashelwa kwesikhathi sangempela ukugcina umfutho wokuziphatha okuhle.

Amathuluzi Aphezulu ayi-5 Okuthuthukisa Inqubo Yokulinganisa Ukuhlanganyela

Ukuqonda nokulinganisa ukubandakanyeka ngempumelelo kungaba umsebenzi onzima. Kungakho la mathuluzi avele njengezixazululo ezingcono kakhulu zezinhlangano ezifuna ukuqonda okufingqiwe ngamazinga abo okuzibandakanya kwabasebenzi.

1/ AhaSlides - Ukwakha Ithimba kanye Nokwabelana Ngolwazi

Ukuzibandakanya akukhona nje mayelana nezinhlolovo namamethrikhi; imayelana nokukhuthaza ukuxhumana kanye nolwazi olwabiwe. Enye yezinketho ezinhle kakhulu, I-AhaSlides isiza ngemisebenzi ebandakanyayo efana nemibuzo ebukhoma, izinhlolovo, izikhathi ze-Q&A, namafu egama. Isiza ukuhlangana kweqembu, ukwabelana ngolwazi, kanye nempendulo yesikhathi sangempela, ikuvumela ukuthi ulinganise imizwa futhi ukhombe izindawo ongazithuthukisa ngendlela ejabulisayo nesebenzisanayo.

2/ BambooHR – Ukulandelela Ukusebenza

I-BambooHR idlula ukubuyekezwa kokusebenza okujwayelekile, enikeza amathuluzi empendulo aqhubekayo nezici zokubeka umgomo. Lokhu kuvumela inkhulumomphendvulwano eqhubekayo mayelana nokusebenza kwabasebenzi, kusize ukukhomba izindawo zokuthuthukiswa kanye nokugubha izimpumelelo. Ngokulandela inqubekelaphambili yomuntu ngamunye kanye nentuthuko, ungaqonda ukuthi banikela kanjani ekuhlanganyeleni kukonke.

3/ Culture Amp – Impendulo

Amasiko Amp uchwepheshe ekuqoqeni nasekuhloleni impendulo yabasebenzi ngezinhlolovo, ukuhlola ukushaya kwenhliziyo, kanye nezingxoxo zokuphuma. Inkundla yabo enamandla inikeza kokubili ukuhlaziywa kwekhwalithi nokwamanani kwempendulo, ikhiqiza imininingwane ebalulekile mayelana nemizwa yabasebenzi, izici zokuzibandakanya, nezithiyo ezingaba khona. Lolu hlelo lwempendulo olubanzi lukunikeza ukuqonda okujulile kwalokho okubalulekile kubasebenzi bakho futhi lukusiza ukuthi ubone izindawo ezidinga ukuthuthukiswa.

4/ Isango Lomvuzo - Ukuqashelwa

Isango Lomvuzo ingenye yezindawo ezingcono kakhulu zokubona nokuvuza abasebenzi ngezimpumelelo zabo, ezinkulu noma ezincane. Ungadala izinhlelo zemiklomelo yomuntu siqu, uthumele izipho ezibonakalayo noma ezibonakalayo, futhi ulandelele umthelela wemizamo yokuqashelwa. Lokhu kukhuthaza isiko lokwazisa, ukukhulisa isimilo nokuzibandakanya.

5/ Slack – Ukuxhumana

ukuxega kusiza ukuxhumana ngesikhathi sangempela futhi ngokubambisana phakathi kwabasebenzi kuyo yonke iminyango nezindawo. Ivumela izingxoxo ezingakahleleki, ukwabelana ngolwazi, nezibuyekezo ezisheshayo, ukubhidliza ama-silo nokukhuthaza umuzwa womphakathi. Ngokukhuthaza ukuxhumana okuvulekile, udala indawo lapho abasebenzi bezizwa bezwakala futhi behlonishwa.

Imigqa Engezansi

💡Lapho uhlola izinga lokuzibandakanya kwabasebenzi, kubalulekile ukugcina ukulingana phakathi kokuhlonipha ubumfihlo bomuntu siqu, ukunikeza impendulo eyakhayo, nokuqinisekisa indawo yokusebenza enhle. Ukusebenzisa amathuluzi okubandakanya abasebenzi afana I-AhaSlides kuyisinqumo esihle kakhulu sokuletha izinhlolovo ezihehayo, ezihehayo, nezisebenzayo kanye neminye imisebenzi.

Imibuzo Evame Ukubuzwa

Siyini isikali sokulinganisa ukubandakanyeka?

I-User Engagement Scale (UES) iyithuluzi elakhelwe ukukala i-UE futhi selisetshenziswe kabanzi ezizindeni zedijithali ezihlukahlukene. Ekuqaleni, i-UES yayiqukethe izinto ezingama-31 futhi ihloselwe ukukala izinhlangothi eziyisithupha zokuzibandakanya, okuhlanganisa ukukhanga kobuhle, ukunaka okugxilile, ubusha, ukusebenziseka okubonwayo, ukubandakanyeka okuzwakalayo, nokubekezela.

Imaphi amathuluzi okulinganisa ukubandakanyeka kwabasebenzi?

Amasu adumile okulinganisa imisebenzi yokuzibandakanya kwabasebenzi ayatholakala manje okufaka phakathi isikolo sokwaneliseka kwabasebenzi, isikolo somthuthukisi wengqikithi yesisebenzi, izinga lokulova emsebenzini, inani lemali engenayo yabasebenzi kanye nezinga lokugcinwa, ukwamukeleka kokuxhumana kwangaphakathi, izinga lenhlolovo yangemuva kokuqeqeshwa, nokuningi.

Ref: Forbes | I-Hireology | Ayihr