Ufuna izibonelo zokuxoxa (izibonelo zesethulo esilandisayo)? Sidinga izindaba ngendlela esezingeni eliphezulu ekwethulweni. Singawasebenzisa ukukhombisa ukubaluleka kwesihloko. Singawaqinisa amazwi ethu ngendaba yokuphila.
Ngezindaba, sabelana ngemininingwane ebalulekile nolwazi. Uma sikhumbula umthetho wokuqanjwa, okuthi ngokwethu isethulo sinesiqalo, iphakathi nesiphetho, sizoqaphela ukuthi zona lezi zingxenye zivame ukuqukatha izindaba.
Okuqukethwe
Uhlolojikelele
| Yiziphi izimiso ezi-4 eziyinhloko zokuxoxa indaba? | Umlingiswa, umongo, ukungqubuzana, nokudala. |
| Yiziphi izinhlobo ezi-4 ezihlukene zokuxoxa indaba? | Ukuxoxa indaba ebhaliwe, ukuxoxwa kwezindaba ngomlomo, ukuxoxa indaba okubukwayo, kanye nokuxoxa indaba yedijithali. |
Kuyini ukuxoxa izindaba?
Ukuxoxa indaba kuwubuciko bokuxoxa okuthile usebenzisa izindaba. Kuyindlela yokuxhumana lapho ulwazi, imibono, nemiyalezo kudluliselwa khona ngokulandisa izehlakalo ezithile noma abalingiswa. Ukuxoxa indaba kuhilela ukudala izindaba ezihehayo, okungaba okwangempela noma okuqanjiwe. Zisetshenziselwa ukujabulisa, ukufundisa, ukuncenga, noma ukwazisa izethameli.
Ebudlelwaneni bomphakathi (PR), kunegama elithi “umlayezo”. Lona umqondo olethwa ngumenzi wezindaba. Kumelwe kuthathe indawo eqinile engqondweni yezilaleli. Umlayezo ungaphindaphindwa ngokugqamile noma udluliselwe ngokungaqondile ngomfanekiso noma isigameko esivela ekuphileni.
leticocwako kuyindlela enhle yokudlulisa "umlayezo" wakho kubabukeli bakho.
Ukuxoxa Indaba Esethulweni Sesethulo
Ukuxoxa indaba ngesinye sezibonelo ezisetshenziswa kakhulu nezilula zokuxoxa indaba esethulweni. Lolu wudaba lapho umethuli eqamba udaba oluyinkinga okuzodingidwa ngalo ngokulandelayo. Njengoba usubonile, lezi zindaba zixoxwa ekuqaleni. Ngemva kokwethulwa, isikhulumi siphinda sixoxe udaba asanda kuhlangana nalo, olukhomba ngokusobala inkinga ehambisana nesihloko esethulweni saso.
Indaba ingase ingadluli kuzo zonke izici zejika ledrama. Eqinisweni, yisizinda sembewu kuphela lapho sithuthukisa khona ingqikithi yenkulumo. Kwanele ukunikeza isiqalo, hhayi lonke icala, lapho inkinga (ukungqubuzana) iboniswa. Kodwa qiniseka ukuthi ukhumbula ukubuyela esihlokweni.
Isibonelo: “Kwake kwaba nesikhathi lapho, phakathi nempelasonto, phakathi kwamabili, abaphathi bami bangibizela emsebenzini. Ngaleso sikhathi ngangingazi ukuthi yimiphi imiphumela engenzeka uma ngingafiki… Basho kafushane ocingweni: “Kuyaphuthuma! Phuma!” Ngicabanga ukuthi kuye kwadingeka sixazulule izinkinga futhi sinikele ngeyami inkampani [<- problematic]. Futhi namuhla, ngithanda ukukhuluma nawe mayelana nendlela abantu abathuthukisa ngayo ukuzibophezela kumagugu enkampani nezintshisakalo [<- isethulo isihloko, inqwaba]…”
Ukuxoxa Indaba Emzimbeni Wesethulo
Izindaba zinhle ngoba zisiza isikhulumi sigcine ukunaka kwezilaleli. Siyathanda ukulalela izindaba ezisifundisa okuthile noma ezisijabulisayo. Ngakho-ke, uma unesethulo eside (ngaphezu kwemizuzu engu-15-20), thatha "ikhefu" phakathi nendawo bese uxoxa indaba. Ngokufanelekile, indaba yakho kusafanele ixhunywe kulayini wokwethulwa. Kuyoba kuhle uma ukwazi ukujabulisa izethameli futhi ufinyelele isiphetho esiwusizo endabeni kanyekanye.
Ukuxoxwa Kwezindaba Ekuphetheni Kwesethulo
Uyakhumbula ukuthi yini okufanele ibe ekupheleni kwesethulo? Isifinyezo, umlayezo, nesikhalazo. Ukuxoxa indaba okusebenzela umlayezo futhi okushiya “i-aftertaste” efanele ukuze kugcizelele amagama athunyelwe ezilalelini kufaneleka ngokukhethekile.
Ngokuvamile, izinkulumo ezikhuthazayo ahambisana nesisho esithi “…futhi ukube bekunge… (umlayezo).” Bese-ke, kuye ngombono oyinhloko, shintsha umlayezo wakho esikhundleni samachashazi. Isibonelo: “ukube bekungengenxa yokuthi: izifundo zokuphila ehlane/ikhono lokuxoxisana/ngemikhiqizo yefekthri yethu…”
Amathiphu angu-5 Okusebenzisa Ukuxoxa Indaba Kuzethulo
Ukusebenzisa ukuxoxa izindaba ezethulweni kukhulisa kakhulu ukusebenza kahle nokukhumbuleka kwazo. Nawa amathiphu angu-5 okwenza lokho:
- Khomba umlayezo oyinhloko. Ngaphambi kokuthi uqale ukuthuthukisa ukuxoxwa kwendaba esethulweni sakho, thola umyalezo obalulekile noma inhloso ofuna ukuyidlulisela kowakho izilaleli ezihlosiwe. Lokhu kuzokusiza ukuthi ugxile ekutheni iyiphi indaba ongayixoxa ukuze ugcizelele kangcono iphuzu lakho.
- Dala uhlamvu. Faka umlingisi endabeni yakho izethameli ezingakwazi ukubonana naye noma ezizwelana naye. Lokhu kungaba umuntu wangempela noma umlingisi oqanjiwe, kodwa kubalulekile ukuthi kuhlobane nesihloko sakho futhi kungabonisa izindaba noma izimo okhuluma ngazo.
- Yakha indaba yakho. Hlukanisa indaba yakho ngezigaba ezicacile: isingeniso, ukuthuthukiswa, nesiphetho. Lokhu kuzosiza ukwenza indaba yakho igayeke kalula futhi ihehe. Uma unokukhathazeka ngokuhlukanisa isethulo sakho noma ukubhala isinyathelo esithile, ungangabazi ukufuna usizo lochwepheshe. Umbhali Wendatshana izosiza nganoma yiziphi izidingo zokuqukethwe.
- Engeza izici zemizwa. Imizwa yenza izindaba zikhange kakhulu futhi zikhumbuleke. Faka phakathi izici ezithinta imizwa endabeni yakho ukuze ubandakanye izethameli zakho futhi uvuse ukusabela kuzo.
- Fanekisa ngezibonelo eziphathekayo. Sebenzisa izibonelo ezibambekayo ukukhombisa imibono nemiyalezo yakho ukuze ube nokukholisa nokucaca. Lokhu kuzosiza izethameli ziqonde kangcono ukuthi umlayezo wakho usebenza kanjani.
Ukutshala isikhathi ekuthuthukiseni ukuxoxa indaba kungasiza kakhulu.
Qala ngemizuzwana.
Ingabe ufuna izifanekiso zokwethulwa kwemiphumela yohlolovo? Bhalisa mahhala futhi uthathe okufunayo kulabhulali yesifanekiso!
🚀 Kumafu ☁️
Isiphetho Ngezibonelo Zokuxoxa Indaba
Khumbula, indaba exoxwa kahle ayigcini nje ngokwazisa kodwa futhi iyakhuthaza futhi iyancenga. Kushiya umbono ohlala njalo, okwenza isethulo sakho singabi nje uchungechunge lwamaqiniso nezibalo kodwa okuhlangenwe nakho izilaleli zakho eziyokukhumbula futhi zazise. Ngakho-ke, njengoba uqala umzamo wakho olandelayo wokubhala isethulo, yamukela amandla okuxoxa izindaba futhi ubuke njengoba imilayezo yakho iphila, ishiya umbono ohlala njalo kubabukeli bakho.
imibuzo ejwayelekile ukubuzwa
Kubaluleke ngani ukuxoxa indaba ekubhaleni izethulo?
Ukuxoxa izindaba ekubhaleni isethulo kubalulekile ngoba kusiza ukubandakanya izethameli zakho, kwenze okuqukethwe kwakho kukhumbuleke, futhi kudlulise ulwazi oluyinkimbinkimbi ngendlela ehlobene neqondakalayo. Ikuvumela ukuthi uxhumane nezithameli zakho ngokomzwelo, wenze umlayezo wakho ube nomthelela futhi uhehe.
Isiphi isibonelo esingcono kakhulu sokuthi indaba ingasetshenziswa kanjani isethulo sebhizinisi?
Cabanga ukuthi unikeza isethulo sokuthengisa somkhiqizo omusha. Esikhundleni sokumane ubhale izici nezinzuzo, ungaqala ngokwabelana ngodaba lwempumelelo yekhasimende. Chaza ukuthi elinye lamakhasimende akho libhekane kanjani nenkinga efana nalokho izethameli zakho ezingase zihlangabezane nazo, bese uchaza ukuthi umkhiqizo wakho uyixazulule kanjani inkinga yabo, okuholele ekwengezeni ukusebenza kahle kanye nenzuzo. Le ndlela ikhombisa ukubaluleka komkhiqizo futhi ihambisana nezethameli mathupha.
Ngingakufaka kanjani ukuxoxa ngendaba ekwethulweni kwami ngempumelelo?
Ukuxoxa indaba okuphumelelayo ezethulweni kuhilela izici ezimbalwa ezibalulekile. Ukuze uthole izibonelo ezinhle zokuxoxa indaba, okokuqala, khomba umlayezo oyinhloko noma ukuthatha uhambo ofuna ukukudlulisa. Bese, khetha indaba ehlobene ehambisana nomlayezo wakho. Qiniseka ukuthi indaba yakho inesiqalo esicacile, esimaphakathi nesiphetho. Sebenzisa imininingwane ecacile nolimi oluchazayo ukuze ubandakanye izinzwa zezithameli zakho. Okokugcina, hlobanisa indaba nomlayezo wakho oyinhloko, ugcizelele into esemqoka ofuna izethameli zakho ziyikhumbule. Prakthiza ukuhambisa kwakho ukuze uqinisekise isethulo esibushelelezi nesihehayo.
