Izinto Ezingu-20 Zochwepheshe Ongakhuluma Ngazo Emsebenzini

Ukuxhumana okuphumelelayo kwasemsebenzini kudlula nje izihloko ezihlobene nomsebenzi. Kubandakanya ukuthola ukulingana phakathi kwezinto ezithakaselwayo zomsebenzi nezomuntu siqu ezingasiza ukwakha ubudlelwano obuqinile, obunethezeke kakhudlwana phakathi kozakwenu. Ake sibheke izinto ezingu-20 esingakhuluma ngazo ezivusa izingxoxo ezinenjongo nezijabulisayo, zisize ukugwema ukuthula okungekuhle, futhi sikhuthaze isimo esihle somsebenzi.

Ukubaluleka Kwezingxoxo Zasemsebenzini

Izingxoxo zasemsebenzini idlala indima ebalulekile ezicini ezehlukene zempilo yenhlangano futhi ibe nomthelela omkhulu kubasebenzi abangabodwana kanye nenhlangano iyonke. Banikela endaweni enhle yokusebenza, bakhuthaza ukubambisana, futhi bathuthukise ukwaneliseka kwabasebenzi nokuzibandakanya.

ingxoxo yendawo yokusebenza yenkampani — *Ukwazi ukuthi uzothini kontanga kanye nozakwethu kungahamba ibanga elide.*

Nazi ezinye zezizathu ezibalulekile zokuthi kungani lokhu kusebenzisana kubalulekile:

Ikhuthaza Ukubambisana Nokubambisana: Ukuxhumana okuvulekile nokuvamile phakathi kwamalungu eqembu kuvumela ukwabelana ngemibono, ulwazi, namakhono, okubalulekile ekusebenzeni kweqembu okuphumelelayo nokuphothulwa ngempumelelo kwamaphrojekthi.
Ithuthukisa Ukubambisana Kwabasebenzi: Izingxoxo ezivamile zisiza abasebenzi ukuthi bazizwe bematasa kakhulu futhi bexhumene nomsebenzi wabo nenhlangano.
Ithuthukisa Ukwaneliseka Emsebenzini: Abasebenzi abazizwa bekhululekile endaweni abasebenza kuyo futhi abangaba nezingxoxo ezivulekile nozakwabo kanye nabaphathi ngokuvamile baneliseke kakhulu ngemisebenzi yabo.
Izinsiza ekuxazululeni izingxabano: Izingxoxo ezivulekile nezinenhlonipho zingasiza ekuqondeni imibono eyahlukene, ekutholeni izinto esivumelana ngazo, futhi zifinyelele ezixazululweni ezizuzisa nonke.
Ithuthukisa Isiko Lenhlangano: Isimo sezingxoxo emsebenzini singalolonga futhi sibonise isiko lenhlangano. Isiko elikhuthaza ukukhulumisana ngokukhululekile nangenhlonipho ngokuvamile liyakha futhi likhiqiza kakhulu.
Ithuthukisa inhlalakahle Yabasebenzi: Izingxoxo ezimayelana nezihloko ezingezona ezomsebenzi (njengezinto zokuzilibazisa, izinto ozithandayo, noma izimpumelelo zomuntu siqu) zifaka isandla endaweni yomsebenzi enobuntu. Ukubona abasebenzi njengabantu abaphelele abaphila ngaphandle komsebenzi kubalulekile enhlalakahleni yabo iyonke.

Izinto Okuzokhuluma Ngazo Emsebenzini

Ake sidlule kwezinye zezihloko ezidumile ongakhuluma ngazo esimweni senhlangano.

Iziqalo Zokuxoxa

Ukuqalisa izingxoxo ngezinye izikhathi kungaba inselele, kodwa ngeziqalisi ezifanele, ungakwazi ukubandakanya ozakwenu futhi udale ukusebenzisana okunenjongo. Nazi iziqalisi ezinhlanu zengxoxo ezinganqamula iqhwa futhi zibeke inkundla yezingxoxo ezithela izithelo:

Amaphrojekthi kanye Nezinhlelo Ezizayo: Ukubuza mayelana namaphrojekthi noma izinhlelo ezizayo kukhombisa intshisekelo yakho esiqondisweni senkampani kanye nokubandakanyeka kozakwenu. Isibonelo: “Ngizwile ngomkhankaso omusha wokumaketha. Iyiphi indima yakho kukho?”
Izimpumelelo zakamuva noma amaMilestones: Ukwazisa impumelelo yakamuva yozakwenu noma impumelelo yeqembu kungaba yindlela enhle yokubonisa ukwazisa nokuba nentshisekelo. Isibonelo: “Siyakuhalalisela ngokuthola iklayenti elikhulu! Iqembu likwazile kanjani ukuyikhipha?”
Iumkhakha Izindaba kanye Amathrendi: Ukuxoxisana ngamathrendi noma izindaba zakamuva embonini yakho kungavusa izimpikiswano ezithakazelisayo nokwabelana ngolwazi. Isibonelo: “Ingabe ufunde ngobuchwepheshe bakamuva [bemboni]? Ucabanga ukuthi kuzowuthinta kanjani umsebenzi wethu?”
Ukushintsha Indawo Yomsebenzi noma Izibuyekezo: Ukuxoxa ngezinguquko zakamuva noma ezizayo emsebenzini kungaba yisihloko esiphathekayo kubasebenzi abaningi. Isibonelo: "Ithini imibono yakho ngesakhiwo esisha sehhovisi?"
professional Development: Izingxoxo ezimayelana nokukhula kochwepheshe, njengezinhlelo zokuqeqesha noma imigomo yomsebenzi, zibonisa ukuthi uyakwazisa ukuthuthukiswa komuntu siqu nokuhlangene. Isibonelo: "Ingabe uhlela ukuya kunoma yiziphi izinkundla zokucobelelana ngolwazi noma izingqungquthela kulo nyaka?"

izinto zokukhuluma ngendawo yokusebenza — *Hlala uhlonipha eminye imingcele yomuntu siqu ezingxoxweni zasemsebenzini.*

Imicimbi Inkampani

Imicimbi yenkampani ikunikeza indlela enhle yokuxhumana nozakwenu ezingeni lomuntu siqu. Ukwazi ozokusho phakathi nale micimbi kungagqamisa nokubamba kwakho iqhaza kanye nentshisekelo esikweni lenkampani. Nazi izihloko ezinhlanu ezingasebenza njengezingcezu zengxoxo ezinhle kakhulu:

Imicimbi Ezayo Yomphakathi: Ukukhuluma ngemicimbi yomphakathi ezayo, njengamaphathi ehhovisi noma imisebenzi yokwakha iqembu, kungaba okujabulisayo futhi kubandakanye. Isibonelo: “Ingabe uya epikinikini yenkampani yaminyaka yonke kule mpelasonto? Ngizwa ukuthi kuzoba nochungechunge olukhulu lwemisebenzi.”
I-Charity ne-Volunteer Initiatives: Izinkampani eziningi zihlanganyela emicimbini yokusiza abantulayo. Ukuxoxa ngalokhu kungaba yindlela yokuhlola amanani nezintshisekelo okwabelwana ngazo. Isibonelo: “Ngibone ukuthi inkampani yethu ihlela umjaho osiza abantulayo. Ingabe ucabanga ukubamba iqhaza?”
Imihlangano Yokufundisana Yochwepheshe kanye Nenkomfas: Ukuxoxa ngemicimbi yokufundisa efana nezinkundla zokucobelelana ngolwazi noma izingqungquthela kukhombisa ukuzibophezela ekufundeni nasekuthuthukeni. Isibonelo: “Ngihambele umhlangano wokufundisa ngedijithali ngesonto elizayo. Ingabe nawe unentshisekelo kukho?”
Imikhosi Yakamuva Yenkampani: Ukucabanga ngemigubho yakamuva, efana nokugubha usuku lwenkampani noma ukuzuza ingqopha-mlando, kungaba umthombo wokuziqhenya okwabelwana ngakho. Isibonelo: “Umkhosi wokugubha iminyaka eyi-10 ubumuhle. Ucabangeni ngesikhulumi esiqavile?”
Amaphathi Amaholide Nemibuthano: Ukukhuluma ngamaphathi amaholide neminye imibuthano yemikhosi kunganciphisa umoya futhi kuqinise ukuxhumana phakathi kwabantu. Isibonelo: “Ikomidi elihlela iphathi kaKhisimusi lifuna imibono. Ingabe unazo iziphakamiso?”

Imihlangano Yenkampani

Imihlangano ivamile kunoma iyiphi indawo yokusebenza. Lapha, abasebenzi kumele baziphathe ngendlela efanele, yingakho izihloko ezingcono kakhulu zokuxoxa yilezo ezingathuthukisa ukuqonda nokusebenzisana. Nazi izihloko zezingxoxo ezinhlanu ezigxile emihlanganweni yenkampani engaba ulwazi futhi ihehe:

Imiphumela Yomhlangano Nezinqumo: Ukuxoxa ngemiphumela noma izinqumo ezenziwe emihlanganweni yakamuva kungaqinisekisa ukuthi wonke umuntu usekhasini elifanayo. Isibonelo: “Emhlanganweni wethimba wayizolo, sinqume ukushintsha umugqa wesikhathi wephrojekthi. Ucabanga ukuthi lokhu kuzowuthinta kanjani umsebenzi wethu?”
Impendulo Ngezethulo Zomhlangano: Ukunikeza noma ukufuna impendulo ngezethulo kungakhuthaza isiko lokukhula nokusekelwa. Isibonelo: “Isethulo sakho mayelana namathrendi emakethe besinokuqonda ngempela. Uwaqoqe kanjani ama-data?”
Ama-Ajenda Omhlangano Ozayo: Ukuxoxa ngama-ajenda omhlangano azayo kungasiza ozakwenu balungiselele futhi banikele ngempumelelo. Isibonelo: “Umhlangano wesonto elizayo wezandla zonke uzohlanganisa izinqubomgomo ezintsha zakwa-HR. Ingabe kukhona okukukhathazayo noma amaphuzu ocabanga ukuthi kufanele adingidwe?”
Ukucabanga Ngezinqubo Zomhlangano: Ukwabelana ngemicabango yokuthi imihlangano iqhutshwa kanjani kungaholela ekuthuthukisweni kokusebenza kahle kwemihlangano nokuzibandakanya. Isibonelo: “Ngicabanga ukuthi ifomethi entsha yokungena kwethu kwamasonto onke ihlela kahle izingxoxo zethu. Ucabangani ngakho?"
Izinto Zesenzo Nezibopho: Ukukhuluma ngezinto zesenzo kanye nezibopho ezabelwe kuqinisekisa ukucaca nokuziphendulela. Isibonelo: “Emhlanganweni wokugcina wephrojekthi, wabelwe ukuhola esethulweni seklayenti. Kwenzeka kanjani lokho?"

abantu abakhuluma emsebenzini — *Phakathi nemihlangano, kubalulekile ukuthi abasebenzi bahlale beqeqeshiwe futhi bagweme izihloko ezingahlobene.*

Ukuphila Personal

Ukufakwa kwempilo yomuntu siqu ezingxoxweni zomsebenzi kubalulekile. Kwengeza isici somuntu ebudlelwaneni bomsebenzi. Nokho, ukuhlanganyela kulesi sihloko kunzima. Khumbula ukwehlukana nezindaba eziyinkimbinkimbi noma ezikhethekile ukuze ugweme ukucasula osebenza nabo kanye ontanga.

Nazi izibonelo ezinhlanu zezihloko ezifanele zempilo yomuntu ongazidingida emsebenzini:

Izinhlelo Zangempelasonto noma Izinkathi Zokuzilibazisa: Ukwabelana ngezinhlelo zakho zangempelasonto noma izinto zokuzilibazisa kungaba isiqalisi sengxoxo esilula nesilula. Isibonelo: “Ngihlela ukuqwala izintaba kule mpelasonto. Ingabe unayo imikhondo oyintandokazi?”
Izincwadi, amamuvi, noma izinhlelo ze-TV: Ukuxoxa ngesiko elidumile kuyindlela enhle yokuthola izinto enivumelana ngazo futhi kungaholela ezingxoxweni ezijabulisayo. Isibonelo: “Ngiqeda ukufunda [incwadi ethandwayo]. Uke wayifunda? Ucabangeni?”
Izibuyekezo Zomndeni noma Zezilwane Ezifuywayo: Ukwabelana ngezindaba mayelana nemicimbi yomndeni noma izilwane ezifuywayo kungase kuthandeke futhi kulawuleke. Isibonelo: “Indodakazi yami isanda kuqala inkulisa. Kuyisinyathelo esikhulu kithi. Unazo izingane?"
Izithakazelo Zokudla kanye Nokuhlangenwe nakho: Ukukhuluma ngokupheka noma okuhlangenwe nakho kokudla kungaba isihloko esimnandi. Isibonelo: “Ngizame le ndawo yokudlela entsha yama-Italian ngempelasonto. Uyakujabulela ukudla kwase-Italy?”
Okuhlangenwe nakho Kokuhamba noma Izinhlelo Zesikhathi esizayo: Izingxoxo mayelana nohambo lwangaphambilini noma izinhlelo zokuvakasha zesikhathi esizayo zingajabulisa futhi zihehe. Isibonelo: “Ngihlela uhambo oluya eJapane ngonyaka ozayo. Wake waba khona? Zikhona izincomo?”

Ukukusonga

Ukukhulumisana okuphumelelayo kuwumgogodla wendawo yokusebenza ephumelelayo. Ngokufunda ubuciko bengxoxo, abasebenzi bangakhuthaza indawo yokusebenza esebenzisanayo nejabulisayo. Kungakhathaliseki ukuthi kungokuqala kwezingxoxo ezibandakanyayo, izingxoxo mayelana nemicimbi yenkampani nemihlangano, noma ukufakwa ngokucophelela kwezihloko zempilo yomuntu siqu, ingxoxo ngayinye inomthelela ekwakheni ubudlelwano obuqinile, obuhlangene kakhulu bendawo yokusebenza.

Ekugcineni, isihluthulelo sokuxhumana ngempumelelo emsebenzini sisekwazini izinto ezifanele ukukhuluma ngazo. Kumayelana nokulingana okulungile phakathi kwezihloko zomsebenzi nezomuntu siqu, njalo ukuhlonipha imingcele yomuntu ngamunye kanye nokwehluka kwamasiko. Ngokwenza kanjalo, abasebenzi bangakha indawo yokusebenza eguquguqukayo, esekelayo, futhi ebandakanya wonke umuntu, evumela ukukhula komuntu siqu kanye nokusebenza kahle kochwepheshe.