Kuyini ukuhamba kweGemba? Emhlabeni wokuthuthuka okuqhubekayo nokuphatha okuthambile, igama elithi "Gemba Walk" livame ukuvela. Kodwa kuyini ukuhamba kweGemba futhi kungani kubalulekile emhlabeni webhizinisi? Uma uke waba nelukuluku lokwazi ngalo mqondo, usuzothatha uhambo lokuthola amandla okuhamba kwe-Gemba. Ake sihlole ukuthi kuyini ukuhamba kwe-gemba, kungani kuyithuluzi elibalulekile, nokuthi singakwenza kanjani ukuze sifinyelele ukusebenza kahle.
Okuqukethwe
- Iyini iGemba Walks? Futhi Kungani Ibalulekile?
- Izinto Ezi-3 Zokuhamba Kwe-Gemba Okuphumelelayo
- Wenzenjani Gemba Walks
- 1. Chaza Inhloso Nezinjongo
- 2. Lungiselela Uhambo
- 3. Khetha Isikhathi
- 4. Hlanganisa Ithimba
- 5. Chaza Izindima Nezibopho
- 6. Beka Ukuphepha Eqhulwini
- 7. Lungiselela Okubhekwayo Nemibuzo
- 8. Khuthaza Ukuxhumana Okuvulekile
- 9. Qaphela futhi Uhlanganyele
- 10. Hlola Ukuphepha Nokuhambisana
- 11. Thola Amathuba Okuthuthukisa
- 12. Okutholakele Kombhalo kanye Nezenzo Zokuqalisa
- Luyini Uhlu Lokuhlola I-Gemba Walk
- Izitoreji Eziyinhloko
- FAQs Yini Gemba Walks
Iyini iGemba Walks? Futhi Kungani Ibalulekile?
Iyini iGemba Walks? I-Gemba Walk iwumkhuba wokuphatha lapho abaholi noma abaphathi beya lapho abasebenzi besebenza khona, okubizwa ngokuthi “igemba.” Inhloso yalo mkhuba ukubuka, ukubandakanya, nokufunda kubasebenzi. Leli gama lisuka kuzinqubo zokukhiqiza zaseJapan, ikakhulukazi Toyota Production System, lapho elithi “Gemba” lisho indawo yangempela lapho inani lenziwa khona kunqubo yokukhiqiza.
Kodwa yini eyenza iGemba Walks ibaluleke kangaka? Ake sihlole ukubaluleka kwazo:
- Ukuqonda Kwesikhathi Sangempela: I-Gemba Walks ivumela abaholi ukuthi bathole ukuqonda kwesikhathi sangempela, ukuqonda mathupha kokuthi izinqubo nokusebenza kwenzeka kanjani. Ngokuba khona ngokoqobo phansi esitolo, ehhovisi, noma kuphi lapho umsebenzi wenziwa khona, bangabona ngqo izinselele, izingqinamba, namathuba okuthuthukisa.
- Ukubambisana Kwabasebenzi: Uma abaholi beqhuba iGemba Walks, ithumela umyalezo onamandla kubasebenzi. Kubonisa ukuthi umsebenzi wabo ubalulekile, futhi ukuqonda kwabo kubalulekile. Lokhu kuhlanganyela kungaholela endaweni yokusebenza ngokubambisana kakhulu lapho abasebenzi bezizwa bezwiwa futhi maningi amathuba okuba babelane ngemibono yabo ukuze bathuthuke.
- Ukwenziwa Kwezinqumo Okuqhutshwa Yidatha: I-Gemba Walks ihlinzeka ngedatha nokuqaphela okungazisa ukuthathwa kwezinqumo okuqhutshwa idatha. Lokhu, nakho, kungaholela ekuthuthukisweni kwamasu kanye nokukhetha okunolwazi.
- Ushintsho Lwezamasiko: Ukusebenzisa i-Gemba Walks evamile kungaguqula isiko lenhlangano. Isusa ukugxila kokuthi "ukuphatha ukusuka edeskini" kuye "ukuphatha ngokuhambahamba." Lolu shintsho lwamasiko luvame ukuholela enhlanganweni eshesha kakhulu, esabelayo, negxile ekuthuthukisweni.
Izinto Ezi-3 Zokuhamba Kwe-Gemba Okuphumelelayo
I-Gemba Walk ephumelelayo ihlanganisa izici ezintathu ezibalulekile:
1/ Inhloso kanye nezinjongo:
- Iyini inhloso enkulu yokuhamba kweGemba? Ukucaca ekuchazeni inhloso nezinjongo kuyisisekelo. Iqondisa uhambo, ikusiza ukuthi ugxile ezinhlosweni ezithile, njengokuthuthukisa inqubo noma ukuqoqa impendulo yesisebenzi.
- Izinhloso kufanele zihambisane nezinto eziza kuqala kakhulu zenhlangano, ziqinisekise ukuthi uhambo lufaka isandla emigomeni emikhulu.
2/ Ukubuka Okusebenzayo Nokuzibandakanya:
I-Gemba Walk ephumelelayo ihilela ukubuka okusebenzayo nokuhlanganyela okunenjongo. Lokhu akukhona ukuzihambela kodwa ukuzizwisa okujulile.
3/ Ukulandelela kanye Nesenzo:
IGemba Walk ayipheli uma usuka kwaGemba. Ukulandelela kanye nesenzo kubalulekile ekuhumusheni imininingwane ibe yintuthuko ebonakalayo.
Wenzenjani Gemba Walks
Ukuqhuba i-Gemba Walks ephumelelayo kuhilela inqubo ehlelekile ehlanganisa izinyathelo eziningi zokuqinisekisa ukuthi uhambo lunenjongo futhi lukhiqiza. Nazi izinyathelo eziyi-12 zokukuqondisa kunqubo ye-Gemba Walk:
1. Chaza Inhloso Nezinjongo:
Yisho ngokucacile isizathu se-Gemba Walk kanye nezinjongo ezithile ofuna ukuzifeza. Ingabe ugxile ekuthuthukisweni kwenqubo, ekuxazululeni izinkinga, noma ekubandakanyekeni kwabasebenzi? Ukwazi injongo kubeka inkomba yalo lonke uhambo.
2. Lungiselela Uhambo:
Zijwayeze nedatha efanele, imibiko, nolwazi oluhlobene nendawo ozoyivakashela. Lolu lwazi lwangemuva lukusiza ukuthi uqonde umongo kanye nezindawo ezingase zibe ukukhathazeka.
3. Khetha Isikhathi:
Khetha isikhathi esifanele sokuhamba ngezinyawo, ngesikhathi samahora ajwayelekile okusebenza noma amashifu afanelekile. Lesi sikhathi siqinisekisa ukuthi ubheka izimo zokusebenza ezijwayelekile.
4. Hlanganisa Ithimba (uma likhona):
Ngokuya ngobunkimbinkimbi bendawo, cabanga ukwakha ithimba elizokuphelezela. Amalungu eqembu angase anikeze ulwazi olwengeziwe kanye nemibono.
5. Chaza Izindima Nezibopho:
Nikeza izindima ezithile kanye nezibopho kumalungu eqembu. Izindima zingabandakanya umbukeli, umbuzo, kanye nomnathi, ukuqinisekisa ukuthi ilungu ngalinye leqembu linesandla empumelelweni yohambo.
6. Beka Eqhulwini Ukuphepha:
Qinisekisa ukuthi ukuphepha kuyinto ehamba phambili. Qinisekisa ukuthi amathuluzi okuphepha nezinto zokuzivikela ziyatholakala futhi ziyasetshenziswa, ikakhulukazi ezindaweni lapho ukuphepha kukhathaza khona.
7. Lungiselela Imibono kanye nemibuzo:
Dala uhlu lwezinto, izinqubo, noma izindawo ofuna ukuzibona ngesikhathi sohambo. Ukwengeza, lungiselela imibuzo evulekile ozoyibuza abasebenzi futhi ucubungule abanikazi.
8. Thuthukisa Ukuxhumana Okuvulekile:
Xhumana nabasebenzi ukuthi i-Gemba Walk iyithuba lokufunda nokuqoqa imininingwane. Khuthaza ukuxhumana okuvulekile nokubili, ugcizelela ukubaluleka kokufaka kwabo.
9. Qaphela futhi uzibandakanye:
Ngesikhathi sokuhamba, qaphela izinqubo zomsebenzi, izinto zokusebenza, ukuhamba komsebenzi, nendawo yokusebenza. Thatha amanothi futhi usebenzise ikhamera noma idivayisi yeselula ukuze ubhale okubonayo.
Xhumana nabasebenzi ngokubuza imibuzo ehlobene nemisebenzi yabo, izinselele, kanye nentuthuko engase ibe khona. Lalela ngokucophelela izimpendulo zabo.
10. Hlola Ukuphepha Nokuhambisana:
Naka ngokukhethekile izindaba zokuphepha nokuhambisana. Ukuqinisekisa ukuthi abasebenzi balandela imithetho nezindinganiso zokuphepha nokuthi amazinga nezinqubo zekhwalithi ziyalandelwa.
11. Thola Amathuba Okuthuthukisa:
Bheka imithombo yokumosha kanye namathuba okuthuthukisa ukusebenza kahle. Lokhu kungase kuhlanganise ukukhiqiza ngokweqile, amaphutha, izikhathi zokulinda, kanye nenani lempahla eleqile.
12. Okutholakele Kombhalo kanye Nezenzo Zokuqalisa:
Ngemva kohambo, bhala okubonile nokutholile. Khomba izenzo ezithile okufanele zenziwe ngokusekelwe emininingwaneni ezuziwe. Nikeza izibopho, setha izinsuku eziwumnqamulajuqu zokuqalisa, futhi usungule i-loop yempendulo yokuthuthukisa okuqhubekayo.
Luyini Uhlu Lokuhlola I-Gemba Walk
Nazi ezinye zezibonelo zemibuzo ye-gemba walk engasetshenziswa njengohlu lokuhlola phakathi nohambo lwakho:
- Ungayichaza kanjani inqubo yamanje yomsebenzi?
- Ingabe izimiso zokuphepha zilandelwa ngempumelelo?
- Ingabe amathuluzi okuphatha okubukwayo ayasebenza futhi ayasebenza?
- Ungakwazi yini ukubona imithombo yemfucuza noma izithiyo?
- Ingabe abasebenzi bayahlanganyela emisebenzini yabo?
- Ingabe indawo yokusebenza ivumela ukusebenza kahle?
- Ingabe zikhona izinkinga zekhwalithi ezivamile noma amaphutha?
- Ingabe amathuluzi nemishini inakekelwa kahle?
- Ingabe abasebenzi banikeze impendulo noma iziphakamiso?
- Ingabe umsebenzi ojwayelekile ubhaliwe futhi uyalandelwa?
- Abasebenzi baziqonda kanjani izidingo zamakhasimende?
- Yiziphi intuthuko ezingase zenziwe?
Izitoreji Eziyinhloko
Kuyini ukuhamba kweGemba? I-Gemba Walks iyindlela eguquguqukayo nebalulekile yokwenza ngcono ukusebenza kahle nokugqugquzela isiko lokuthuthuka okuqhubekayo ezinhlanganweni.
Ukulandela ukuhamba kweGemba, ungakhohlwa ukusebenzisa i-AhaSlides. I-AhaSlides inikeza izici ezisebenzayo imihlangano esebenza ngempumelelo, izikhathi zokubonisana, nezingxoxo ezihlanganyelwe, okuyenza ibe umngane okahle wokusebenzisa okutholwe kanye nemibono eqoqwe ngesikhathi se-Gemba Walks.
Imibuzo Evame Ukubuzwa Ngokuthi Iyini I-Gemba Ehambayo
Ngabe iGemba walk imeleni?
I-Gemba Walk imele "Ukuya endaweni yangempela." Kuwumkhuba wokuphatha lapho abaholi bevakashela izindawo zokusebenza ukuze babuke futhi bahlanganyele nabasebenzi.
Yiziphi izici ezintathu zeGemba Walk?
Izakhi ezintathu ze-Gemba Walk yilezi: Inhloso Nezinjongo, Ukubuka Okusebenzayo Nokuzibandakanya, kanye Nokulandelela Nesenzo.
Luyini uhlu lokuhlola lwe-Gemba walk?
Uhlu lokuhlola i-Gemba Walk wuhlu oluhlelekile lwezinto nemibuzo esetshenziswa ngesikhathi sohambo ukuze kuqinisekiswe indlela ehlelekile yokubuka nokuqoqa imininingwane endaweni yokusebenza.
Ref: I-KaiNexus | Isiko Lokuphepha | Six Sigma DSI
