Lesson 1: A system nobody was accountable for · 8 min
Before you begin · The gap · What went wrong
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 6 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.



What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · The gap · What went wrong
Three aims · Match · Check
Governance vs management · Which is which? · Check
Phases · Order it · The mismatch
Levels · Rate it · Check
Audit plan · Report · Practice