What are the four common barriers to listening?

Four barriers hamper effective listening: distractions, judgement, information overload and speaking speed.

Why is active listening important?

Active listening is vital because it fosters honesty, openness and sympathy. In other words, by paying attention to your partner in conversation, you show that their words matter to you so that trust can be built.

Ƙwarewar Sauraron Jini Aiki | + 4 Nasihu Don Nasara Wurin Aiki

Yadda kuka saurara da kyau zai shafi aikin aikinku da ingancin dangantakarku na yanzu. Don haka, sauraron kawai bai isa ba, abin da kuke buƙata shine kuyi aiki basira sauraron sauraro kazalika.

Don haka menene ainihin sauraro mai aiki? Menene fa'idodin samun ƙwarewar sauraro mai ƙarfi a wurin aiki, kuma ta yaya za a inganta wannan? Bari mu gano a cikin labarin yau!

Overview
Menene Aiki Sauraro?
Misalai na Aiwatar da Ƙwararrun Sauraron Jini Aiki
Fa'idodi guda 5 na Ƙwararrun Sauraron Jini Aiki
Menene Ƙwarewar Sauraron Jini guda 10?
Yadda Ake Haɓaka Ƙwararrun Sauraron Sauraron Aiki
Maɓallin Takeaways
FAQs

Karin Nasihu Daga AhaSlides

Ƙarin hulɗa tare da taron ku

Rubutun madadin

Neman kayan aikin haɗin gwiwa a wurin aiki?

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Overview:

Menene 3A's na ƙwarewar sauraron aiki?	Hali, Hankali, da Daidaitawa.
Menene nau'ikan sauraro guda huɗu?	Zurfafa sauraro, cikakken sauraro, m sauraro, warkewa sauraro.

Bayanin basirar sauraro mai aiki.

Menene Aiki Sauraro?

Sauraron aiki fasaha ce da ke buƙatar aiki, ba na asali ba. Zama gwanin wannan fasaha yana buƙatar ɗan lokaci kaɗan da haƙuri.

Kamar yadda sunan wanann, Sauraro mai aiki yana nufin sauraro a hankali tare da shigar da dukkan gabobi. A wasu kalmomi, kuna mai da hankali sosai ga abin da mutumin yake sadarwa maimakon kawai "sauraro" a hankali, ba mai mai da hankali kan saƙonsa ba.

Ana iya bayyana hankalin mai saurare ta hanyar ishara da kalmomi, gami da:

Abubuwan idanu
Gyada kai, murmushi
Kar a taɓa katse mai magana
Yarda da faɗin "eh" ko "um" don ƙarfafa ɗayan ya ci gaba da magana.

Ta hanyar ba da “sake amsa,” mai magana zai ji daɗi kuma ya ci gaba da tattaunawa da sauri, a bayyane, kuma da gaske.

Musamman masu sauraro yakamata su kasance da tsaka-tsaki, halin rashin yanke hukunci. (Kada ku zaɓi bangarori ko samar da ra'ayi, musamman a farkon labarin).

Sauraro mai ƙarfi yana buƙatar haƙuri - dakatarwa da taƙaitaccen shiru dole ne a karɓi. Saboda haka, kada mai sauraro ya yi gaggawar yin tambayoyi ko kuma yin kalami a duk lokacin da mai jawabin ya dakata na ƴan daƙiƙa guda. Maimakon haka, ya kamata su fahimci wannan lokaci ne da masu magana za su zurfafa tunani da tunaninsu.

Misalai na Aiwatar da Ƙwararrun Sauraron Jini Aiki

Ga 'yan misalan yin amfani da ƙwarewar sauraro mai aiki a wurin aiki:

Wakilin sabis na abokin ciniki ya maimaita matsalar majiɓinci don tabbatar mata cewa har yanzu tana saurare.
Wani mai ba da shawara ya gyada kai ya ce, "Har yanzu ina sauraron ku," don ƙarfafa abokan ciniki su ci gaba da magana game da munanan abubuwan da suka samu game da samfurin.
Wani shugaba ya lura cewa ma’aikaci yana so ya ba da gudummawa amma ya ji tsoro, kuma ya ƙarfafa ta ta raba ra’ayin a asirce da ɗan murmushi.
Wani mai hira ya lura cewa dan takara baya hada ido da ita lokacin da take magana akan karfinta.

Tips don bincika mafi kyau a wurin aiki

Fa'idodi guda 5 na Ƙwararrun Sauraron Jini Aiki

Ko kuna neman sabon damar aiki, ƙoƙarin haɓakawa, ko yin aiki don haɓaka aikinku na yanzu, haɓaka ƙwarewar sauraron ku a wurin aiki yana taka muhimmiyar rawa a cikin wannan tafiya. Kamar tunani mai mahimmanci da ƙwarewar warware matsala, zai taimaka ƙara ƙimar ku.

Anan akwai wasu fa'idodin samun Ƙwararrun Sauraron Sauraron Aiki:

1/ Gina alaka da wasu

Domin kuna sauraron abin da wasu ke faɗi da gaske yana sa mutane suna son yin magana da ku akai-akai kuma suna jin daɗin musayar bayanai. Don haka, wannan na iya taimakawa buɗe damar yin haɗin gwiwa tare da sauran abokan aiki (ba tare da la’akari da sashen ba), yin aiki da sauri, ko fara sabbin ayyuka.

2/ Samun amana

Sauraron wasu fasaha ce da ke buƙatar haƙuri da aiki. Bayan lokaci, lokacin da mutane suka san za su iya yin magana da ku cikin kwanciyar hankali ba tare da tsangwama ba, yanke hukunci, ko tsangwama maras so, za su sami ƙarin tabbaci a gare ku. Wannan yana da fa'ida lokacin saduwa da sabon abokin ciniki ko wanda kuke son haɓaka dangantakar aiki na dogon lokaci tare da.

3/ Taimakawa wajen ganowa da warware matsalar.

Ƙwarewar sauraron sauraro za ta taimake ka ka gano ƙalubale da matsalolin da abokan aikinka ke fuskanta ko matsalolin da ke tasowa akan aikin. Da sauri za ku iya gano waɗannan matsalolin, da wuri za ku iya samun mafita ko shirin magance su.

4/ Inganta ilimin batutuwa daban-daban.

Don zama babban ma'aikaci / shugaba / manaja, dole ne ku yi ƙoƙari koyaushe don koyon sabbin abubuwa da haɓaka tushen ilimin ku. Sauraron aiki mai ƙarfi zai taimaka muku riƙe bayanai, samun haske kan sabbin batutuwa, da kuma tuna abubuwan da kuka koya don amfani da su a nan gaba.

5/ Ka guji bata muhimman bayanai

Saboda masu sauraro masu aiki suna hulɗa sosai tare da mai magana, za su iya tunawa da takamaiman bayanai. Wannan yana da mahimmanci musamman lokacin da mai magana ya nuna umarni, horar da ku a cikin sabon tsari, ko isar da saƙon da kuke da alhakin isarwa ga wasu.

Menene Ƙwarewar Sauraron Jini guda 10?

**Ƙwarewar Sauraron Aiki** **A wurin aiki**. Hoto: freepik

Bari mu ayyana ƙwarewar sauraro mai aiki! Kafin shiga cikin wannan sashe, kuna buƙatar sanin cewa akwai nau'ikan sauraron aiki iri biyu: Maganganu da marasa magana.

Fa'idodi - ƙwarewar sauraro mai aiki a wurin aiki

Yi tunani kuma ku bayyana

Taƙaitawa, tunani, da fayyace mahimman batutuwan saƙon mai magana yana taimaka muku cikakkiyar fahimtar ma'anarsu. Wannan kuma zai ba da damar mai magana ya fayyace bayanan da ba su da tushe ko kuma fadada saƙonsu.

Misali: "Don haka kuna magana game da tsarin tallace-tallace na yanzu wanda baya biyan bukatun abokin ciniki saboda baya goyan bayan manyan fayilolin bidiyo?"

- Wannan shine yadda jagoran tallace-tallace ke sauraron rayayye don taƙaitawa da tattauna matsalar da ma'aikaci ke fama da shi.

Yi tambayoyin da ba a buɗe ba

Yin tambayoyi ba tare da ƙarewa ba game da abin da kuka tattara yana taimakawa jagorar mai magana don raba ƙarin bayani. Tabbatar cewa waɗannan tambayoyin ba za a iya amsa su da "eh" ko "a'a".

Example: “Kinyi gaskiya. Tsarin tallace-tallace ya kamata ya sami wasu tweaking. To ko wane sauyi ne kuke ganin ya kamata a yi nan da watanni shida masu zuwa?"

Yi amfani da gajerun jimloli masu gamsarwa

Gajeru, maganganu masu kyau za su taimaka wa mai magana ya ji daɗi kuma ya ga cewa kuna aiki kuma kuna iya aiwatar da bayanan da suke bayarwa. Tabbatarwa kuma yana taimaka muku ci gaba da tattaunawa ba tare da katsewa ko tarwatsa kwararar mai magana ba.

Example: "Na gane." "Na samu." "Eh, hakan yana da ma'ana." "Na yarda."

Nuna tausayi da tausayi.

Mafi kyawun dabara don mai sauraro mai aiki don amfani shine tabbatar da mai magana ya fahimci cewa zaku iya gane yadda suke ji kuma ku raba su da su. Ta hanyar nuna tausayi da jin kai, maimakon jin shi kawai, za ku iya haɗawa da mai magana kuma ku fara kafa ma'anar yarda da juna.

Misali: “Ki yi hakuri kina fama da wannan. Mu yi aiki tare don gano wasu hanyoyin da zan iya taimakawa."

Ka tuna

Yi ƙoƙarin tunawa da labaru, mahimman ra'ayoyi, ra'ayoyi, ko wasu muhimman batutuwa da mai magana ya raba tare da ku a baya. Wannan yana nuna cewa ba kawai kuna sauraron abin da suke faɗa a lokacin ba, amma kuna iya riƙe bayanai kuma ku tuna takamaiman bayanai.

Misali, "Makon da ya gabata, kun ambaci ƙara mai haɗin gwiwar abun ciki don taimakawa kan aiwatarwa, kuma ina tsammanin babban ra'ayi ne."

Bayyana alama

Mirroring yana maimaita kusan daidai abin da mai magana ya faɗa. Ya kamata ku yi amfani da gajerun kalmomi masu sauƙi, kamar maimaita ƴan kalmomi ko ƴan kalmomi na ƙarshe da aka faɗa. Wannan sigina ce ga mai magana ya ci gaba da labarinsu. Duk da haka, kada ku maimaita duk abin da suka faɗa ko maimaitawa da yawa domin hakan zai iya bata wa mai magana rai.

Ƙwarewar sauraren da ba na Magana ba - a wurin aiki

**Misalan basirar sauraro mai aiki.** Hoto: freepik

Smile

Murmushi zai iya nuna cewa mai sauraro yana mai da hankali ga abin da ake faɗa. Ko a matsayin hanyar nuna yarjejeniya ko sha'awar abin da suke ji. Idan kun haɗa shi tare da nodding, murmushi na iya zama alama mai ƙarfi don tabbatar da cewa ana karɓa da fahimtar saƙonni.

Abubuwan idanu

Dubi mai jawabin sa’ad da suke magana yana da muhimmanci sosai kuma ya kamata a ƙarfafa shi domin yana nuna daraja ga wani. Duk da haka, ga masu magana mara tsaro da jin kunya, ido ido na iya haifar da jin tsoro. Don haka, kuna buƙatar daidaita idanunku daidai ga kowane yanayi. Haɗa ido tare da murmushi da sauran motsin motsi don motsa masu magana.

Matsayi da motsin motsi

Tsayawa da motsin motsi na iya faɗi da yawa game da duka mai sauraro. Masu sauraro masu aiki sunkan karkata gaba ko karkata gefe guda yayin zaune. Hakanan za su iya karkatar da kawunansu ko kuma su kwantar da haƙarsu a hannunsu yayin da suke sauraro da kyau.

shagala

Masu sauraro masu ƙwazo ba za su shagala ba, don haka, za su iya kame kansu daga abubuwan da za su raba hankali. Wannan kuma ita ce girmamawar da suke da ita ga masu magana da su. Misali, ba za su kalli agogon hannu ba, ba za su zana takarda ba, ba za su ja gashin kansu ba, ba za su ciji farce ba.

**Misalan basirar sauraro mai kyau.** Hoto: Freepik

Yadda Ake Haɓaka Ƙwararrun Sauraron Sauraron Aiki

Ƙwarewar sauraron sauraro tana da mahimmanci a kowane fanni, kuma idan kun san yadda ake ingantawa, za ku buɗe mafi kyawun dama a nan gaba. Sauraro mai ƙarfi shine game da ɗauka, fassarar bayanan da kuka karɓa, da kuma ba da amsa. Kuma kawai yana fahimtar abin da kuke faɗi, amma kuma yana tsammanin abin da kuke "game da" ku faɗi.

Don haka, ga wasu "nasihu" don taimaka muku zama mai sauraro mai himma.

Yi amfani da harshen jiki

Yanayin jiki da fuska suna "bayyana" ko mai sauraro yana mai da hankali ga tattaunawar. Don haka, sarrafa motsin zuciyar ku da motsin motsinku yayin sauraro yana da mahimmanci don taimaka muku sanin wannan fasaha yadda ya kamata.

Mai sauraro mai aiki zai yi aiki kamar nodding don nuna yarda da kiyaye jiki a cikin mafi jin dadi da yanayi.

Ka guji yin hukunci akan ra'ayoyin wasu.

Manufar mai sauraro mai himma shine sauraro, fahimta da mutunta ra'ayin mai magana. Don haka, kada ka katse sa’ad da mutumin yake magana, kuma kada ka yi ƙoƙarin bayyana ra’ayinka yayin da ɗayan yake magana.

Katse kalmomin wasu zai ɓata lokaci kuma ya iyakance ikon ku na fahimtar duk saƙon.

Raba tattaunawar

Bayan an gama tattaunawar, mai sauraro mai aiki yana buƙatar sake nazarin tattaunawar don ganin ko akwai kurakurai ko kuma wane saƙo ne ke cikin labarin.

Ta hanyar sake tantance zance, mai sauraro yana koyon wasu ƙwarewar da ake bukata a cikin sadarwa, kamar yadda ake hali, fassara, yin tambayoyi, da sauransu.

Ji kawai ya isa

Wani lokaci masu magana suna buƙatar wanda zai iya saurare su.

Tare da mutanen da suka saba, masu sauraro za su yi ƙoƙarin taimaka musu su samar da mafita ga matsalar. Amma idan ya zo ga ƙwarewar sauraro a wurin aiki, idan hankalinka ya shagaltu da tunanin da ke gudana a cikin kai don ƙoƙarin samar da mafi kyawun amsa, za ka kasa zama "mai sauraro mai aiki".

Kwakwalwa mafi kyau tare da AhaSlides

Sauraron aiki a aiki wata fasaha ce mai mahimmanci don buɗe mafi kyawun damar aiki. Tara ra'ayoyin abokan aiki da tunani tare da shawarwarin 'Ba a san su ba' daga AhaSlides.

**Saurari ma'anar rayayye.**Hoto: Freepik

Maɓallin Takeaways

Zama ingantaccen mai sauraro mai aiki zai amfane ku a cikin aiki da alaƙa. Koyaya, samun ƙwarewar sauraron aiki a wurin aiki yana ɗaukar ƙoƙari mai yawa, haƙuri, da aiki.

Dole ne ku sanya kanku a matsayin mai magana kuma ku saurari wasu yadda kuke so a ji ku. Wannan yunƙuri ne na ba kawai sauraron wasu kawai ba amma har ma da fahimtar saƙonsu. Yana buƙatar ka kasance gaba ɗaya mai da hankali, hulɗa, da amsawa ga mai magana.

Good luck!

Tambayoyi da yawa:

Wadanne abubuwa guda hudu ne gama gari don sauraro?

Shingaye guda huɗu suna kawo cikas ga ingantaccen sauraro: karkatarwa, yanke hukunci, yawan bayanai da saurin magana.

Me yasa sauraron aiki yake da mahimmanci?

Sauraro mai ƙarfi yana da mahimmanci saboda yana haɓaka gaskiya, buɗe baki da tausayi. Wato, ta hanyar kula da abokin tarayya a cikin tattaunawa, za ku nuna cewa kalmominsu suna da mahimmanci a gare ku don a iya gina aminci.