What are the 4 basic components of assertive communication?

Assertive communication has 4 steps: #1. the situation, #2. the feeling, #3. the explanation, and #4. the request.

What is assertive communication in communication?

Assertive communication is a style of communication that involves expressing thoughts, feelings, and beliefs in a confident and straightforward manner, while also respecting others.

What are the five barriers of assertiveness?

Five common barriers to assertiveness are: #1. Fear of conflict, #2. Low self-esteem, #3. Perfectionism, #4. Rigid thinking, #5. Lack of skills.

Ƙwararriyar Ƙwararrun Sadarwa | Maɓallai 5 don Bayyanawa da Mu'amala Mai Tasiri

Sau nawa ka yi fatan ka yi magana a cikin wani yanayi amma ba ka yi ba? Ko ka ji kamar ka bar mutane suna yawo a kan ka?

Labari mai dadi - tare da horar da tabbatarwa, zaku iya samun kwarin gwiwa a ciki cikin girmamawa yana fadin ra'ayin ku.

A cikin wannan labarin, muna raba mafi kyawun shawarwarinmu don haɓakawa dabarun sadarwa masu tabbatarwa. Ko kuna gwagwarmaya don fahimtar abin da kuke so ko kuna zama mafarin ƙofa, tabbatarwa fasaha ce da za a iya koyo.

Teburin Abubuwan Ciki

Menene Sadarwar Assertive?
C's 3 na Sadarwar Tabbatarwa
Nasiha 5 don Aiwatar da Ƙwararrun Sadarwa
Maɓallin Takeaways
Tambayoyin da

Menene Sadarwar Assertive?

Sadarwar tabbatarwasalo ne na sadarwa inda ka tsaya tsayin daka don kare hakkinka da ra'ayinka tare da mutunta wasu.

Duk mun kasance a wurin - buƙatu ta zo hanyar ku wanda ba ku da sha'awar ku. Kuna kokawa kuma ku bar bacin rai ya gina? Ko tafi makaman nukiliya tare da kin amincewa? Akwai hanya mafi kyau yana haɓaka dangantaka kuma yana samun biyan buƙatu na gaske.

Mutane masu son zuciya ko masu zafin rai ko dai sun zama ƴan kofa ko kuma su lalata amana cikin lokaci. Kuma mutane masu son zuciya? Jafansu masu lullube da siraran suna ƙarƙashin bel. Babu ɗayan waɗannan salon da ke jagorantar ko'ina mai kyau.

Tabbatarwa shine tsarin diflomasiyya. Yana yarda da duka mahanga biyu a cikin jayayya don samun fahimtar juna.

Lokacin da ake dagewa, an ji ɓangarorin biyu yayin da haɗin gwiwa ya yi nasara kan rikici. Yawan tilastawa ko kai hari ba zai kai ku cikin sauri ba. Nemo wannan amintaccen tsaka-tsaki a kowane bangare. Diflomasiyya tana samun aikin daidai - kuma dangantaka ta cika.

shafi:

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C's 3 na Sadarwar Tabbatarwa

3'C na sadarwa mai ƙarfi shine sarrafawa, tsabta da amincewa, waɗanda ke ba da muhimmin tsari don taimaka muku aiwatar da ƙwaƙƙwaran ku ba tare da an ɗauke ku a matsayin mai wuce gona da iri ba ko kuma ga wasu.

Control

A cikin yanayi mai tada hankali, yana da sauƙi a yi fushi ko faɗi wani abu da kuke nadama. Amma tare da yin aiki, zaku iya horar da kanku don kasancewa cikin sanyi, nutsuwa, da tattarawa. Numfashi sosai kafin ya amsa. Saurara a hankali ba tare da hukunci ba. Waɗannan ƙananan tweaks suna kiyaye ku a kujerar direba na kowane zance.

Tsabta

Yawancin rashin fahimtar juna sun samo asali ne daga harshe mara kyau ko rashin fahimta. Yanke cikin rudani ta hanyar kasancewa kai tsaye da girmamawa. Bayyana buƙatunku da ra'ayoyinku da gaske ta amfani da maganganun "I" ba tare da zargi ba. Kada ku bar wani wuri don saƙonni masu gauraya lokacin da kuke faɗin gaskiyar ku a sarari.

Amincewar

Tabbatar da kanku yadda ya kamata yana nufin tsayawa tsayi a cikin wanene ku da abin da kuka kawo kan teburin. San darajar ku kuma ku yi magana tare da tabbacin da ke fitowa daga shiri. Fahimtar gaskiyar ku kuma kada ku ji kunyar raba wayowin komai da ruwan ku. Bari harshen jikin ku da sautin ku su dace da kwanciyar hankali.

Nasiha 5 don Aiwatar da Ƙwararrun Sadarwa

Duk da yake kowane yanayi na musamman ne, waɗannan shawarwarin yakamata su taimaka muku haɓaka ƙwarewar sadarwar ku kuma ku zama babban jami'in diflomasiyya:

#1. Yi amfani da Bayanin "I".

Don haka kuna samun kanku akai-akai tare da abokan aikinku ko kuma kuna jin ba a ji ba a cikin tarurruka. Yiwuwa shine, ba da gangan kake dora laifi akan zaɓin kalmarka ba.

Faɗin "Kuna yin wannan" ko "Ba ku taɓa yin hakan ba" yana haifar da tsaro da sauri fiye da yadda za ku iya cewa "wane ni?". Maimakon haka, gwada kawar da zarge-zarge ta amfani da maganganun "I".

Ta hanyar bayyana abubuwa ta fuskar ku maimakon kai wa wasu hari, nan take kuna rage zafin.

Alal misali, maimakon yin magana "Kan yi jinkiri a kowane lokaci!", gwada mafi tabbatarwa amma diflomasiyya "Ina jin takaici lokacin da kwanakin ƙarshe ba su cika ba".

Mutane ba za su iya yin gardama da yadda kuke ji da gaske a ciki ba. Kuma sun fi yarda da neman mafita a lokacin da ba su ji an zarge su ba. Kwarewar wannan sauƙaƙan maɓallin "I" zai cece ku ɗimbin rikice-rikice a wurin aiki.

misalan:

Lokacin bayar da ra'ayi:

"Ina jin tarurrukan ƙungiyarmu na iya yin tasiri sosai idan muka mai da hankali kan abubuwan ajanda"

Lokacin neman taimako:

"Naji dadin wannan aikin, ko zaki iya taimaka min da..."

Lokacin ba da ayyuka:

"Zan yi godiya idan za ku iya tuntuɓar abokan ciniki game da canjin ranar ƙarshe"

Lokacin saita iyakoki:

"Ina buƙatar aƙalla sanarwar kwana ɗaya don canje-canjen jadawalin don tabbatar da cewa zan iya ɗaukar su"

Lokacin rashin yarda da yanke shawara:

"Ban yarda da wannan tsarin ba saboda a cikin kwarewata..."

#2. Kula da Tuntun Ido

Shin kun taɓa jin saƙonku ya ɓace yayin magana a wurin aiki? Yana iya zama saboda kuskuren dabarun sadarwa kamar kau da kallon ku.

Tuntuɓar ido, ko rashinsa, yana magana da yawa game da matakin amincewar ku. Lokacin da kuka sanya ido sosai yayin tattaunawa, yana nuna kun yarda da abin da kuke faɗi kuma ba ku jin tsoron tsayawa kan ra'ayoyinku.

Maiyuwa baya jin dabi'a da farko idan kun saba kallon ƙasa ko kewaye da ɗakin. Amma ka kula da mutumin da kake magana da shi, kuma nan take yana ƙara amincinka.

Mai sauraro yana ganin ku a matsayin mafi iko tun da kun cika hulɗa da su. Bayan lokaci, dagewar da aka samu daga saduwar ido shima yana fara jin ingantacce.

Don haka kalubalanci kanka a kan waɗannan tattaunawa masu wuyar warwarewa a gaba - ka sami ƙarfin hali don kallon wasu cikin ido.

💡tips: Ka duba tsakanin idanunsu, ba kai tsaye cikin ɗaliban ba, idan cikakken kallo ya yi tsanani.

#3. Yi Magana Cikin Aminci da Tabbataccen Sautin

Sakon ku ya cancanci a saurare shi da babbar murya kuma a sarari - ba a yi magana a cinyar ku ba! Duk da yake amincewa ba ya faruwa cikin dare ɗaya, zaku iya fara canza salon sadarwar ku a yau ta hanyar mai da hankali kan yadda kuke amfani da muryar ku.

Yi magana a tsayayyen ƙara da sauri lokacin bayar da gudummawa ga tattaunawa ko gudanar da tattaunawa mai wahala. Sautin tabbatacce yana nuna cewa kun yi imani da hangen nesa ku kuma kuna da haƙƙin a saurare ku.

Idan jijiyoyi sun buge, yi dogon numfashi don daidaita kalmomi masu girgiza kafin ku shiga ciki. Tare da yin aiki, murya mai iko za ta zama sabuwar al'ada.

Abokan aiki da abokan ciniki iri ɗaya mutane ne waɗanda ke aiwatar da kwarin gwiwa ta hanyar isar da muryarsu. Don haka ku ji daɗin barin ingantacciyar muryar ku ta fito.

Kodayake yana buƙatar fita waje daga yankin jin daɗin ku, mun yi alkawarin za ku ga tasirin da yake haifarwa. Da gaske ra'ayoyin ku sun cancanci wannan ƙarfin hali. Yi imani cewa ra'ayoyin ku masu tunani sun cancanci dandamali mai ƙarfi.

#4. Ba da Shawarwari Magani, Ba Matsaloli kaɗai ba

Dukkanmu mun yi aiki tare da wannan mai yawan korafin - wanda kawai yake magance matsalolin ba tare da gyara ba.

Ka huta, dama? Yayin da furucin damuwa ke da gaskiya, kama kawai ba tare da bayar da gudummawa ba yana tsufa da sauri. A matsayin mai tabbatar da sadarwa, jagoranci ingantaccen canji da kuke son gani.

Lokacin da wani abu ya ɓace, kar a tada batutuwa kawai. Gabatar da yuwuwar magunguna kuma don nuna muku ƙwararren ƙwararren ƙwararren ƙwaro ne.

Misali, idan damuwa game da cikar wa'adin ya yi yawa, bayar da shawarar sake wuraren aiki maimakon kawai jaddada rashin yiwuwar. Shigarwar ku tana ɗaukar ƙarin ruwa lokacin da aka haɗa su tare da tsare-tsare masu fa'ida tare da zargi mara komai.

Maimakon yin magana game da koke-koke, tara mutane tare don samun mafita. Yin sulhu yana kwantar da rikici yayin da bangarorin biyu ke kokarin samun nasara.

Ci gaba da kasancewa tabbatacce hali mai gayyata haɗin gwiwa maimakon zargi. Tare da matsaloli da shawarwari da aka haɗa tare da tabbaci, kuna ƙarfafa haɗin gwiwa maimakon fushi. Fara canjawa daga mai suka zuwa mai kara kuzari a yau!

Misalan yadda ake ba da shawarar mafita a wurin aiki:

Idan ayyuka akai-akai suna jinkiri, ba da shawarar aiwatar da PMS don taimakawa tare da tsarawa da bin diddigin lokacin ƙarshe.
Idan tarurruka sukan bushe, ba da shawarar mai hana kankara ko kuma Tambaya mai dacewadon a sa kowa ya shagaltu.
Idan sadarwa tsakanin sassan ya rasa, ba da shawarar fara tarukan sabuntawa akai-akai ko tsarin takaddun aikin da aka raba.
Idan da alama ba a rarraba nauyin aikin ba daidai ba, ba da shawarar gudanar da binciken ɗawainiya don tabbatar da fayyace ma'auni a sarari kuma an raba daidai.
Idan matsalar kasafin kudi ta wuce gona da iri, bayar da shawarar kimanta farashi da wuri da wuraren bincike na manyan kudade.
Idan babu shiri na dogon lokaci, tayi don sauƙaƙe zaman tsare-tsare na yau da kullun don taswirar manufa da fifiko.
Idan manufofin sun yi kama da shubuha, ba da shawarar fayyace hanyoyin da littafin jagorar ma'aikaci ko takaddun manufofin wiki.

#5. Mutunta Ra'ayin Wasu

Dukkanmu mun kasance cikin tattaunawa mai ban sha'awa inda ɗayan ba ya ji ko kaɗan.

Abin baƙin ciki, wataƙila mu ma mun yi hakan sa’ad da hankalinmu ya yi gaba ga abin da za mu faɗa a gaba. Amma ƙwararrun ƙwararrun ƙwararrun masu sadarwa sun cika fasahar sauraro mai ƙarfi - yana da mahimmanci don haɗa gaske akan bambance-bambance.

Sa’ad da wasu ke magana, a ajiye hukunce-hukunce a gefe kuma ku yi ƙoƙarin gani da gaske daga ra’ayinsu. Ji cikakken ra'ayi ba tare da gyare-gyare na ciki ba.

Lura da harshen jiki da sautin murya - duk yana wadatar fahimta. Yi tsayayya da maganganun "tabbatar gaskiya" na ciki ma.

Da zarar an gama, gode wa mai magana don rabawa. Godiya yana nuna maka mutunta ra'ayinsu ko da rashin yarda daga baya. Mutane suna jin an ji kuma don haka sun fi karɓar tattaunawa a nan gaba. Sauraro ba yana nufin yarda da bangaren ku ba - yana nufin haɗa kai don warware batutuwa daga matsayi na ilimi.

Maɓallin Takeaways

Tabbatarwa yana ɗaukar aiki don haɓakawa ta halitta, amma tura duk wani rashin jin daɗi na farko - ba da shawarar ku da alaƙar ku za su yi ƙarfi a gare shi.

Kada ku ji tsoron raba ra'ayoyin ku ta hanyar diflomasiyya. Kuma kar a manta da sauraron rayayye don fahimtar sauran ra'ayoyi ma.

Za ku yi mamakin yadda tasirin tasiri, yawan aiki da gamsuwar aiki za su yi girma a sakamakon haka.

Tambayoyin da

Wadanne abubuwa guda 4 ne na asasi na sadarwa mai tabbatarwa?

Sadarwar tabbatarwa tana da matakai 4: #1. hali, #2. ji, #3. bayanin, da kuma #4. bukatar.

Menene sadarwar da'awar a cikin sadarwa?

Sadarwar tabbatarwa ita ce salon sadarwawanda ya ƙunshi bayyana tunani, ji, da imani a cikin gaba gaɗi da madaidaiciyar hanya, tare da girmama wasu.

Menene shinge biyar na tabbatarwa?

Hanyoyi guda biyar na gama gari don tabbatarwa sune: #1. Tsoron rikici, #2. Karancin girman kai, #3. Kammalawa, #4. Tsayayyen tunani, #5. Rashin basira.