What are the 4 basic strategies for resolving conflicts?

Active listening to others to understand their perspectives and feelings, (2) Apply an empathy-building strategy, (3) Seek common ground to build a foundation for resolution, (4) Acknowledge that you may contribute to the conflict

What are the 5 methods of resolving role conflict?

The workplace commonly employs the five conflict resolution strategies, as per the Thomas-Kilmann model, which are avoidance, competition, compromise, accommodation, and collaboration.

6 Maano a Tharollo ea Likhohlano | Ho Tsamaisa Harmony Sebaka sa Mosebetsi

Batlana le maano a ho rarolla likhohlanomosebetsing? Ho se lumellane mosebetsing ho tloaelehile joaloka tloaelo ea kofi ea hoseng. Ebang ke likhohlano tsa botho kapa ho se lumellane ka tataiso ea morero, likhohlano tsa mosebetsing li ka tsoa taolong kapele.

Empa u se ke ua tšoha! Ho sena blog posong, re tla hlahloba maano a 6 a bonolo empa a sebetsa a ho rarolla likhohlano a u fang matla a ho sebetsana le likhohlano ka kotloloho le ho betla tsela ea bophelo bo botle ba mosebetsi.

Lethathamo la Tse ka Hare

Maano a ho Rarolla Likhohlano ke Afe?
Ke Eng e Bakang Khohlano Mosebetsing?
6 Maano a Sebetsang a ho Rarolla Likhohlano
Litsela tsa bohlokoa
FAQs Mabapi le Maano a Tharollo ea Likhohlano

Malebela le Litharollo tsa Mosebetsing

Sengoloa se seng

Kopa Bamameli ba Hao

Qala puisano e nang le morero, fumana maikutlo a bohlokoa 'me u rute bamameli ba hau. Ngodisa ho nka mahala AhaSlides thempleite

🚀 Ipotse Lipotso tsa Mahala☁️

Maano a ho Rarolla Likhohlano ke Afe?

Maano a ho rarolla likhohlano ke mekhoa le mekhoa e sebelisoang ho rarolla le ho rarolla liphapang, likhohlano kapa likhohlano ka mokhoa o hahang le ka khotso. Maano ana a ikemiselitse ho fumana litharollo tse khotsofatsang lithahasello kapa litlhoko tsa bohle ba amehang, ho khothaletsa tšebelisano 'moho le ho boloka likamano tse ntle maemong a fapaneng, ho kenyeletsoa le sebaka sa mosebetsi.

Ke Eng e Bakang Khohlano Mosebetsing?

Mona ke mabaka a mang a tloaelehileng a likhohlano mosebetsing:

Puisano e Bobe

Ha batho ba sa buisane hantle, sena se ka baka ho se utloisisane, ho hlonama le likhohlano. Sena se ka bakoa ke lintlha tse 'maloa, tse kang ho se mamele hantle, litaelo tse sa hlakang, le ho hloka ponaletso.

Likarolo le Boikarabelo bo sa Hlakolang

Ha batho ba sa tsebe hore na ke mang ea ikarabellang bakeng sa eng, sena se ka baka pherekano, boikitlaetso bo bongata le likhohlano. Ho haella ha litlhaloso tse hlakileng tsa mosebetsi, mekhoa e mebe ea ho arola, le ho hloka boikarabello ho ka baka sena.

Khaello ea Lisebelisoa

Ha ho se na lisebelisoa tse lekaneng ho pota-pota, ho ka lebisa tlhōlisanong, mōna, le likhohlano. Sena se ka bakoa ke lintlha tse kang ho fokotsa chelete, moralo o fosahetseng le khaello ea lisebelisoa.

Mekhoa e sebetsang ea ho rarolla likhohlano e phetha karolo ea bohlokoa mosebetsing. Setšoantšo: freepik

Likhohlano tsa Botho

Batho ba bang ha ba kopane hantle. Sena se ka lebisa khohlanong, le haeba ho se na sesosa se seng sa motheo.

Khatello ea Maikutlo le ho Tlaleha

Maemo a phahameng a khatello ea maikutlo le ho khathala ho ka tlatsetsa ho matlafatseng maikutlo le ho fokotsa ho mamella liphapang, ho eketsa menyetla ea likhohlano. Batho ba tobaneng le mosebetsi o mongata o mongata kapa litebello tse sa utloahaleng ba ka 'na ba qabana haholoanyane.

Tikoloho ea Mosebetsi e Chefo

Tikoloho ea mosebetsi e chefo e tšoauoa ka litšebo, ho se tsotelle, le ho hloka tšepo ho lebisang boemong bo phahameng ba likhohlano le phetoho.

6 Maano a Sebetsang a ho Rarolla Likhohlano

Ho laola likhohlano ka katleho mosebetsing ho bohlokoa bakeng sa ho boloka tikoloho ea mosebetsi e phetseng hantle le e behang litholoana. Mona ke mekhoa e meng e sebetsang ea ho rarolla likhohlano e ka sebelisoang mosebetsing:

#1 - Ho mamela ba bang ka mafolofolo ho utloisisa maikutlo le maikutlo a bona

Ho mamela ka mafolofolo ho holisa kutloisiso e tebileng ea maikutlo a fapaneng, ho khothaletsa kutloelo-bohloko le puisano e hahang. Ka ho ela hloko maikutlo a ba bang, u kenya letsoho hore ho be le tikoloho ea tšebelisano 'moho le e kenyeletsang mosebetsi.

mohlala: Nakong ea seboka sa sehlopha, etsa boiteko bo matla ba ho mamela basebetsi-'moho le uena ka hloko. Qoba ho kena hanong le ho botsa lipotso tse hlakisang ho netefatsa hore u utloisisa maikutlo a bona ka botlalo.

#2 - Sebelisa leano la ho aha kutloelo-bohloko

Ak'u nahane u hlokomela hore mosebetsi-'moho le uena, Alex, o bonahala a ferekane 'me a imetsoe kelellong 'me a fetoa ke nako ea ho qetela. Sebakeng sa ho etsa likhakanyo, u etsa qeto ea ho sebelisa leano la ho aha kutloelo-bohloko.

Lemoha Matšoao a Maikutlo: Ela hloko maqheka a sa bueng joalo ka puo ea 'mele, ponahalo ea sefahleho le molumo oa lentsoe. Sheba matšoao a kang ho feheloa khafetsa, ho qoba ho shebana mahlong, kapa ho bontša tsitsipano.
Iphe Nako ea ho Thuisa:Pele u arabela, nahana ka mekhoa e hlokometsoeng. Nahana hore lintho tse ka ’nģane ho boemo ba hona joale e ka ’na eaba ke tsona tse etsang hore Alex a ferekane.
Ipehe Lieteng Tsa Bona: Ak'u nahane u le boemong ba Alex. Nahana ka mathata a ka 'nang a ba hlahela kapa khatello ea maikutlo eo ba ka 'nang ba tobana le eona, mosebetsing le ka boeena.
Bula Puisano e Tšehetsang: Atamela Alex ka ho nahanela. Bua ntho e kang, "Ke hlokometse hore morao tjena o ferekane. Na tsohle li lokile, kapa ho na le seo nka se etsang ho thusa?" Sena se khothalletsa Alex hore a bolele lintho tse ba tšoenyang.
Mamela ka Kutloelo-bohloko: Ha Alex a ntša maikutlo, mamela ka hloko u sa mo kene hanong. Bontša tlhokomelo ea 'nete mabapi le ho utloisisa pono ea bona. Nahana ka seo u se utloang ho tiisa kutloisiso ea hau.
Lekola Litharollo Hammoho: Haeba ho loketse, fetela pele ho fumana litharollo ka kopanelo. Botsa, "Re ka sebetsa 'moho joang ho etsa hore lintho li u laolehe haholoanyane?"

#3 - Batla mabaka a tšoanang ho aha motheo oa tharollo

Hlalosa lithahasello kapa lipheo tse arolelanoang ho fumana seo le lumellanang ka sona le ho theha motheo oa tharollo.

Haeba uena le setho sa sehlopha le sa lumellane ka lintho tse tlang pele ho projeke, tsepamisa maikutlo ho sepheo se seholo sa katleho ea projeke. Hatisa lipakane tse arolelanoang 'me le sebetse hammoho ho fumana tumellano.

Qala Moqoqo:Etsa kopano le setho sa sehlopha sa hau ho buisana ka lintho tse tlang pele tse hanyetsanang. Theha moqoqo ka mokhoa o nepahetseng, ho hlalosa boitlamo bo arolelanoeng ba katleho ea morero.
Totobatsa Lipheo tse Arohetsoeng: Totobatsa lipakane tse tšoanang tseo bobeli ba lōna le sebeletsang ho li finyella. Mohlala, katleho ea projeke e ka kenyelletsa ho fihlela linako tse behiloeng, ho khotsofatsa litlhoko tsa bareki, kapa ho netefatsa hore ho fanoa ka boleng bo holimo.
Hlalosa Matšoenyeho a Motho ka Mong: Lumella motho e mong le e mong ho hlalosa maikutlo a hae le lintho tse tlang pele bophelong ba hae. Ananela bonnete ba pono e 'ngoe le e 'ngoe ha u ntse u tsepamisa maikutlo sepheong se arolelanoang sa katleho ea morero.
Hlahloba Compromise:Buisanang hammoho ho fumana lintlha tsa ho lumellana tse lumellanang le lintho tse tlang pele ka bobeli. Buisanang ka hore na litokiso li ka etsoa joang ntle le ho senya katleho e akaretsang ea morero.
Theha Moralo o Kopanetsoeng: Theha moralo o kopaneng o kopanyang lintho tse tlang pele ho mahlakore ka bobeli. Sena se ka kenyelletsa kemiso e ntlafalitsoeng ea nako ea morero, kabo ea lisebelisoa, kapa kabo ea mesebetsi e tsamaellanang le sepheo se arolelanoang.
Litumellano tsa Litokomane: Ngola ka ho hlaka litumellano le liphetoho tseo ho lumellanoeng ka tsona. Netefatsa hore mahlakore ka bobeli a leqepheng le le leng mabapi le liphetoho le hore na a kenya letsoho joang katlehong ea morero.

#4 - Amohela hore u ka kenya letsoho khohlanong

Amohela hore u ka kenya letsoho khohlanong 'me u nke boikarabelo ba karolo ea hau boemong boo.

Ho itlhahloba:Khutlela morao 'me u ikemisetse ho itlhahloba ka botšepehi. Nahana ka liketso tsa hau, mantsoe le liqeto tse lebisang khohlanong. Ipotse hore na e ka 'na eaba boitšoaro leha e le bofe ba hao bo kentse letsoho boemong ba hona joale.
Amohela ho se Phethahale: Amohela hore e mong le e mong o etsa liphoso kapa o kenya letsoho likhohlanong ka nako e itseng. Amohela mohopolo oa hore ho amohela karolo ea hau bothateng ke mohato o potlakileng o lebisang tharollong le kholong ea hau.
Puisano e Bulehileng:Hlalosa boikemisetso ba hau ba ho ananela tlatsetso ea hau bothateng le ho buisana ka litsela tsa ho hatela pele ka tšebelisano.
Qoba ho Tšireletso: Qoba ho batla ho itšireletsa kapa ho beha molato ho ba bang feela. Ho e-na le hoo, tsepamisa maikutlo ho nke boikarabelo ba liketso tsa hau le phello ea tsona khohlanong.
Kopa tšoarelo haeba ho hlokahala:Haeba liketso tsa hao li lemalitse ba bang ka ho toba kapa li matlafalitse khohlano, kōpa tšoarelo ho tsoa pelong.
Ikemisetse ho Fetola:Bontša boitlamo ba ho fetoha ka ho hlalosa mehato e tobileng eo u tla e nka ho qoba ho kenya letsoho likhohlanong tse tšoanang nakong e tlang.

Lumella hore u ka kenya letsoho khohlanong. Setšoantšo: freepik

#5 - Tlosa maikutlo ho tloha molato ho fumana litharollo tse thusang mahlakore ka bobeli

Ha likhohlano li hlaha, ke habohlokoa hore u se ke ua retelehela ho beheng batho molato kapa ho lula u nahana ka liphoso tsa nako e fetileng. Sena se ka sitisa tsoelo-pele. Ho e-na le hoo, amohela hore likhohlano lia etsahala 'me u tsepamise maikutlo tabeng ea ho fumana tharollo. U se ke ua fana ka phoso, empa sebeletsa ho fetela ka nģ'ane ho taba.

Puisano e Bulehileng:Theha tikoloho ea puisano e bulehileng le e pepeneneng. Khothalletsa bohle ba amehang ho hlahisa maikutlo a bona, matšoenyeho le tharollo e ka bang teng ntle le tšabo ea ho iphetetsa.
Litharollo tsa Brainstorm:Kenya letsoho puisanong e kopanetsoeng ea ho fana ka maikutlo ho hlahisa mefuta e fapaneng ea tharollo.
Beha Tšebelisano Pele: Totobatsa bohlokoa ba tšebelisano-'moho nakong eohle ea tharollo. Totobatsa hore sepheo hase ho “hlōla” khang empa ke ho fihlela tharollo e lumellanang e tla tsoela bohle molemo.

#6 - Tseba nako ea ho kenyelletsa ba bang

Haeba khohlano e ntse e tsoela pele, nahana ka ho kenyelletsa mookameli, HR, kapa motho e mong ea sa nke lehlakore bakeng sa thuso.

Kakaretso ea Lisebelisoa:U ka tseba hore na ho na le mekhoa ea ka hare, joalo ka mafapha a HR kapa lihlopha tse khethiloeng tsa ho rarolla likhohlano, tse ka rarollang bothata bo itseng.
Kamohelo ea Meeli ea Botho: Amohela mefokolo ea hau ea ho rarolla likhohlano u le mong. Haeba boiteko ba hau bo fihletse tšitiso, kapa haeba u ikutloa u sa khone ho sebetsana le maemo a thata a boemo, ho kenyelletsa ba bang e ba qeto ea leano.
Ho nahanoa ka ho se nke lehlakore: Ho kenyelletsa motho e mong ea sa nke lehlakore, joalo ka mokena-lipakeng kapa moemeli oa HR, ho ka thusa ho netefatsa pono e hlokang leeme le ho tsamaisa tharollo e nepahetseng.
Puisano e Bulehileng:Hlalosa morero oa hau oa ho kenyelletsa ba bang ho ba amehang khohlanong. E-ba pepenene mabapi le mabaka a ho batla thuso ea kantle 'me u hatise sepheo sa ho fumana tharollo e nepahetseng le e lumellanang.

Litsela tsa bohlokoa

Hape ke habohlokoa ho hopola hore khohlano hase ntho e mpe kamehla. Ha e le hantle, e ka ba mokhoa o phetseng hantle oa ho tseba le ho rarolla mathata. Re tšepa hore Maano a rona a 6 a Sebetsang a Tharollo ea Likhohlano a ka fetola likhohlano hore e be lintho tse bakang phetoho e ntle.

*AhaSlides e khothalletsa katleho ea sehlopha sebakeng se setle, se rarollang mathata.*

AhaSlidese ka re thusa haholo ha ho tluoa tabeng ea ho sebeletsa lipakane tsa rona tsa selemo. Ka likarolo tse sebelisanang'me e laebrari ea li-template, AhaSlides e etsa hore ho sebetsa hammoho ho be bonolo. Ka ho khothaletsa puisano e bulehileng le tšebelisano-'moho, AhaSlides e thusa lihlopha eseng feela ho hlola liphephetso empa hape le ho atleha maemong a matle le a ho rarolla mathata.

Lipotso tse mabapi le lipotso tse mabapi leMaano a Tharollo ea Likhohlano

Maano a 4 a motheo a ho rarolla likhohlano ke afe?

Ho mamela ba bang ka mafolo-folo e le hore u utloisise maikutlo a bona, (2) Sebelisa leano la ho haha kutloelo-bohloko, (3) Batla seo le lumellanang ka sona e le hore u hahe motheo oa tharollo, (4) Lumela hore u ka ’na ua kenya letsoho khohlanong.

Mekhoa e 5 ea ho rarolla liqabang ke efe?

Sebaka sa mosebetsi hangata se sebelisa maano a mahlano a ho rarolla likhohlano, joalo ka mohlala oa Thomas-Kilmann, e leng ho qoba, tlholisano, ho inehela, bolulo le tšebelisano.

Ref: MindTools | Lenaneo la Puisano Sekolong sa Molao sa Harvard | Ka 'nete