GlobalISO/IEC 27001:2022 Annex A 5.12

Data classification & handling

A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 7 details that are specific to your organisation.

Length
25 min
Lessons
7 lessons
Frequency
At hire + annually
Last reviewed
8 Oct 2026
Case practice
What would you do?

Procurement specialist asked by a new vendor to email the full customer database "for onboarding"

Try it: this is one of 11 interactive activities in the course.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

  • 7 lessons, about 25 minutes
  • 1 video slot (you add the videos)
  • Scenario, tabs, flashcards, sorting activity and quizzes
  • 10-question final check, 80% to pass

Live session deck

An AhaSlides presentation to run after the course, in person or online.

  • 9 slides
  • Quiz, poll, word cloud, open-ended slides
  • A closing slide for your contacts

Two surveys

Find out what landed, and whether people use it on the job.

  • Post-course feedback, about 2 minutes
  • 30-day check-in
  • Anonymous by default
  • Results feed your next refresher

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

IDObjectiveSourceWhere it's covered
TO 1.0Achieve ≥ 80% on the final assessment-Whole course
LO 73.1.1Explain why classification protects customers, the company and youISO 27001 A.5.12Lesson 1: Why the rule exists
LO 73.2.1Identify the company's classification levels and examples + your infoA.5.12; SOC 2 C1.1Lesson 2: What's covered
LO 73.3.1Label, store, share and dispose of data by level + your infoA.5.13, A.5.14, A.8.10; C1.2Lesson 3: Allowed vs not allowed
LO 73.4.1Recognise mishandling red flagsA.5.10Lesson 4: Red flags & duties
LO 73.5.1Report a misclassification or data mishandling + your infoA.6.8Lesson 5: Case practice

Your part: what a template can't do for you

  • Your workplace details: fill in the 7 highlighted fields so the course describes your own policies, contacts and locations.
  • Records: record completion in your own LMS or record system.

Course outline

7 lessons, about 25 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise
1

Why the rule exists

2 pages

4 min
Before you beginNoteList
The "public" linkKey factQuizVideo
2

What's covered

2 pages

4 min
LevelsTabsYour info
ExamplesFlashcardsMatching quiz
3

Allowed vs not allowed

2 pages

4 min
Sort itSorting activity
Handling matrixTableQuiz
4

Red flags & duties

2 pages

4 min
Red flagsAccordion
Your dutiesChecklistMulti-select quiz
5

Case practice

2 pages

4 min
Scenario - the vendor requestScenario
Scenario - the old laptopScenario
6

Escalate correctly

1 page

2 min
PracticeYour infoYour infoQuiz
7

Final assessment

Assessment

3 min
Final check10 questions80% to passCompletion page

Live deck and surveys

9 slides to run live, two surveys to close the loop

Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.

TitleTitle + agenda
PollDo you know our classification levels?
Quiz · customisePayroll file is…
Word cloudWhere do you store work files?
Content · customiseOur handling matrix
QuizWho sets a file's classification?
Open-endedWhich data type is hardest to classify?
Q&AAsk the trainer anything
Closing · customiseWho to contact, and where to find more
Post-course feedback: 11 questions, about 2 min
  1. Overall rating 5 stars
  2. Relevant, realistic, right length, helpful activities agree/disagree grid
  3. What was most useful? multi-select
  4. Confidence before this course, and now 1-5 scale
  5. How confident are you classifying… grid
  6. Do you label documents when you create them? multiple choice
  7. Which type of file are you most unsure how to share? short text
  8. Our approved tools make secure sharing as easy as insecure sharing. 1-5 scale
  9. One thing we should change or add open text
  10. Would you recommend this course? NPS
30-day check-in
  1. Have you used what you learned since the course? multiple choice
  2. How confident are you today? Compare with day 1 1-5 scale
  3. Do you know where to find our classification levels and handling matrix? yes / no / not sure
  4. A moment where the training helped, or where you weren't sure open text
  5. Which topics should the next refresher focus on? ranking

Results show whether people use the training on the job, not just whether they finished it.

Make it yours

7 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

  • Classification levels{{CLASSIFICATION_LEVELS}}
  • Handling matrix{{HANDLING_MATRIX}}
  • Approved storage and sharing tools{{APPROVED_STORAGE_AND_SHARING_TOOLS}}
  • Secure disposal process{{SECURE_DISPOSAL_PROCESS}}
  • Data owner directory{{DATA_OWNER_DIRECTORY}}
  • Security hotline{{SECURITY_HOTLINE}}
Show all 7 fields
  • LMS or record system{{LMS_OR_RECORD_SYSTEM}}

FAQ

Common questions

Can I run data classification & handling training online?

The course itself is self-paced and online, and the live deck lets you add a live session. Whether online delivery meets your local rules depends on the law that applies to you, so check ISO/IEC 27001:2022 Annex A 5.12 or ask your own counsel.

How often is this training needed?

At hire + annually.

Who needs this training?

All employees; variant: data owners and engineers (adds labelling automation and retention).

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when. Check the retention period that applies to you in ISO/IEC 27001:2022 Annex A 5.12.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply. Keep anything your own law requires you to cover.

Ready to run it?

Open the live deck to see how the session runs alongside the course and both surveys.