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Free course template · Global

PCI DSS awareness for card-handling staff

A ready-made course, live deck and two surveys for retail cashiers. AhaSlides tracks progress, completion and scores for you. 25 minutes, 7 lessons, 10-question final check. Last reviewed 8 October 2026; not legal advice.

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PCI DSS awareness for card-handling staff: try 3 questions

Three questions from this course. Pick an answer, then see why.

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Three pieces that work together

Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 6 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.

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The PCI DSS awareness for card-handling staff course as a learner first sees it

Completion is tracked for you

Learners sign in to take the course, so every start, finish and score is recorded in AhaSlides. No spreadsheet to keep.

  • Who has finished

    See who has not started, who is in progress and who has completed the course.

  • Every score

    Each learner's result on the 10-question final check, against the 80% pass mark.

  • What landed

    Survey results show what people took away, and the 30-day check-in shows whether they use it.

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7 lessons, about 25 minutes

What learners can do at the end of each lesson. Minutes are an estimate.

  • Lesson 1: Why the rule exists · 4 min

    Explain why card data is targeted and what PCI DSS is.

  • Lesson 2: What's covered · 4 min

    Identify cardholder data vs sensitive authentication data.

  • Lesson 3: Allowed vs not allowed · 3 min

    Apply allowed vs prohibited card-handling practices.

  • Lesson 4: Inspect the device · 5 min

    Inspect payment terminals for tampering and substitution.

  • Lesson 5: Case practice · 3 min

    Respond to suspicious people and devices and report incidents.

  • Lesson 6: Escalate correctly · 3 min

    Report · Practical evaluation sign-off

  • Lesson 7: Final assessment · 3 min

    10 questions, 80% to pass. The result is saved to the learner's record.

Based on: PCI DSS v4.0.1 (June 2024) - req. 12.6.1-12.6.3.2 (security awareness at hire + every 12 months), 9.5.1-9.5.1.3 (POI dev…

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Often taught together

Courses teams often run alongside this one.

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Common questions

Yes. The course, the live deck and both surveys are free. Claiming the template into your AhaSlides account is free too.

The course itself is self-paced and online, and the live deck lets you add a live session. Whether online delivery meets your local rules depends on the law that applies to you, so check PCI DSS v4.0.1 (June 2024) or ask your own counsel.

At hire + at least every 12 months.

Retail cashiers, restaurant servers, hotel front desk, call-centre agents taking card payments.

Record completion in your own LMS or record system, so you can show who finished the course and when. Check the retention period that applies to you in PCI DSS v4.0.1 (June 2024).

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply. Keep anything your own law requires you to cover.

Your own details, each highlighted inside the course:
  • Device inspection checklist and frequency
  • Device inventory location
  • Terminal vendor verify number
  • Payment security contact
  • Phone order procedure
  • LMS or record system
Then edit anything else you like: wording, scenarios, your logo.
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Free. Copy the course, live deck and both surveys into your AhaSlides account in one click.

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