Lesson 1: Your legal role · 6 min
Explain how documentation (or its absence) decides discrimination and retaliation cases.
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 9 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.



What learners can do at the end of each lesson. Minutes are an estimate.
Explain how documentation (or its absence) decides discrimination and retaliation cases.
Set clear, job-related expectations and give timely feedback.
Write factual, specific, consistent documentation (behaviour, impact, expectation).
Recognise when performance issues intersect with protected leave, accommodation or complaints, and involve HR.
Run a fair performance improvement plan and follow progressive discipline.
12 questions, 80% to pass. The result is saved to the learner's record.