Enkathini lapho ubuchwepheshe buvame ukuthatha indawo eyinhloko, ukubaluleka kokuxhumana kwabantu angeke kugcizelelwe. Ubuholi obuhlangene uyalibona leli qiniso eliyisisekelo futhi alibeke emnyombweni wezinqubo zobuholi eziphumelelayo.
Kulokhu okuthunyelwe kwebhulogi, sizochaza ubuholi obuhlangene, sihlole izici zabo ezibalulekile, futhi sihlole izinzuzo zabo kanye nokubi kubo bobabili abaholi namathimba abo. Ukukusiza ohambweni lwakho lobuholi, sizophinda sabelane ngezibonelo ezikhuthazayo namathiphu abalulekile akwesekayo ukuze wamukele futhi usebenzise amandla obuholi obusebenzisanayo.
Okuqukethwe
Buyini Ubuholi Bokusebenzisana?
Njengoba nje isihlahla esisehlathini sidala imvelo echumayo ngokunikeza indawo yokuhlala, ukondla, nokusekelwa ezinhlobonhlobo zezinto eziphilayo, ubuholi obuhlangene budala isimo esifanayo sokunakekela phakathi kweqembu noma inhlangano. Umuthi ufanekisela umholi, futhi amagatsha aso amelela ubudlelwano nokuxhumana umholi akusungula namalungu eqembu.
Ubuholi obuhlangene yisitayela sobuholi esigcizelela ukwakha ubudlelwano obuqinile, ukukhuthaza ukubambisana, nokudala umuzwa wokuba yingxenye yeqembu noma inhlangano. Igama elithi "ukusebenzisana" lisho ukuziphatha okukhuthaza ukubumbana komphakathi nemizwa kanye nokuxazulula izinkinga ngokubambisana.
Abaholi abasebenzisana nabo babeka phambili ukuxhumana okuvulekile, ukuzwelana, nokwethembana ukuze bakhe umoya wokuzwana nokubambisana. Bayayazisa inhlalakahle kanye nokukhula kwamalungu eqembu labo, bakhuthaze ukuxhumana komuntu siqu nokusebenza kweqembu.
Izimpawu Zesitayela Sobuholi Esisebenzisanayo
Izici nezici eziyisithupha ezibalulekile zikhombisa isitayela sobuholi obuhlangene:
- Okugxile kubudlelwano: Abaholi abasebenzisana nabo babeka phambili ukwakha ubudlelwano obuqinile namalungu eqembu labo. Bakhuthaza ukuxhumana okuvulekile, ukulalela okusebenzayo ezikhathazayo, futhi abonise uzwela nokuqonda.
- Ubuhlakani bemizwa: Njengoba kuqokonyiswa ngu I-Harvard Business Review, ubuhlakani bemizwa (EQ) budlala indima ebalulekile ekuhlukaniseni abantu ngabanye, okubalela cishe u-90% walezi zici ezihlukanisayo. Abaholi abasebenzisana nabo benza kahle kakhulu ekuqondeni nasekuqapheleni imizwa yamalungu eqembu labo, ngokuyiphatha ngekhono futhi baphendule kubo ngendlela eyesekayo nezwelayo.
- Ukuqinisa okuhle: Abaholi abasebenzisanayo banikeza impendulo, ukuqashelwa, nesikhuthazo kumalungu eqembu labo. Bagubha izimpumelelo, baqaphela imizamo, futhi bakhe indawo ekhuthazayo ethuthukisa isimilo nokusebenza.
- Ukulungiswa kokungqubuzana: Abaholi abasebenzisana nabo bagxile ekuxazululeni izingxabano kanye nokukhuthaza ukuzwana phakathi kweqembu. Bafuna izixazululo ze-win-win, ukukhuthaza inkhulumomphendvulwano evulekile nokuqonda phakathi kwamalungu eqembu.
- Ukuxhumana komuntu siqu: Abaholi abasebenzisana nabo balwela ukusungula ubudlelwano bemizwa emaqenjini abo. Babonisa isithakazelo sangempela enhlalakahleni yabasebenzi babo, baqonde amandla abo nezifiso zabo, futhi basekele ukukhula kwabo komuntu siqu nokomsebenzi.
- Ukugxila kwesikhathi eside: Abaholi abasebenzisana nabo babeka phambili impumelelo yesikhathi eside nokusimama. Batshala imali ekwakheni isiko elihle lomsebenzi kanye nokuthuthukisa ubudlelwano obungakwazi ukumelana nezinselele futhi bukhuthaze ukukhula okuqhubekayo.
Izinzuzo Zobuholi Bokusebenzisana Nemibi
Affiliative Leadership Izinzuzo
1/ Ukubumbana Kweqembu Okuqinile:
Ubuholi obuhlangene bukhuthaza ubumbano nokusebenzisana emaqenjini. Abaholi abasebenzisana nabo bakhuthaza ukubumbana kweqembu okuqinile ngokubeka phambili ubudlelwano nokudala indawo enempilo yokusebenza.
- Isibonelo, ithimba eliholwa umholi osebenzisana nalo lingase lizibandakanye njalo emisebenzini yokwakha iqembu futhi lidale indawo ehlanganisayo lapho wonke umuntu ezizwa ebalulekile. Lokhu kuthuthukisa ukusebenza kweqembu kanye nokukhiqiza ngokubambisana.
2/ Ukwaneliseka Kwabasebenzi Kwandisiwe:
Abaholi abasebenzisana nabo babeka phambili inhlalakahle nokukhula kwamalungu eqembu labo. Ukugxila ekuthuthukisweni komuntu ngamunye kanye nokwesekwa kuholela ekwanelisekeni okuphezulu kwabasebenzi, lwekucocisana, kanye nogqozi.
3/ Ukwethenjwa Nokuxhumana Okuvulekile:
Abaholi abasebenzisana nabo bakha ukwethembana phakathi kwamalungu eqembu ngokuxhumana okuvulelekile nokusobala. Lokhu kudala indawo lapho imibono nempendulo kungabiwa ngokukhululekile, okuholela ebudlelwaneni obuqinile nokusebenzisana okuthuthukisiwe.
4/ Isixazululo Esisebenzayo Sokungqubuzana:
Abaholi abasebenzisana nabo benza kahle kakhulu ekuxazululeni izingxabano ngokuzwelana nokuqonda.
- Isibonelo, uma kuphakama ukungqubuzana phakathi kweqembu, umholi osebenzisana naye angase aqhube ingxoxo lapho wonke amaqembu enethuba lokuveza imibono yawo futhi athole isisombululo esizuzisayo. Lokhu kuthuthukisa ubudlelwano obunempilo kanye nendawo yokusebenza evumelanayo.
Affiliative Leadership Ububi
1/ Ukuntuleka Kwesikhombisi-ndlela okungenzeka:
Kwezinye izimo, abaholi abasebenzisana nabo bangase babeke phambili ukulondoloza ubudlelwano obuvumelanayo kunokubeka imigomo ecacile nokunikeza isiqondiso. Lokhu kungaholela ekuntulekeni kokugxilisa ingqondo futhi kuvimbele inqubekela phambili yeqembu.
- Isibonelo, cabanga ngeqembu eliholwa umholi obeka phambili ukulondoloza ubudlelwano obuhle nokuzwana futhi ngokuvamile ogwema ukubhekana nezinkinga zokusebenza ngokuqondile. Nakuba ithimba lakhe lijabulela isimo sobungani nokusebenzisana, lingase libe nzima ukuqonda isiqondiso nezinjongo zomsebenzi walo. Lokhu kuholela ekwehleni kokukhiqiza futhi kuvimbela iqembu ekutholeni imiphumela efiselekayo.
2/ Ingozi Yokukhetha:
Abaholi abasebenzisana nabo bangase bakhe ubudlelwano obuseduze namanye amalungu eqembu, okungadala imibono yokukhetha. Lokhu kungaholela emizweni yokungalingani futhi kungase kube nomthelela ekusebenzeni kweqembu kanye nesimilo.
3/ Izinselelo Zokwenza Izinqumo:
Abaholi abasebenzisana nabo bangase bathwale kanzima ukwenza izinqumo ezinzima ezingaba nomthelela ekuzwaneni kweqembu. Ukulinganisa isidingo sokulondoloza ubudlelwano nesidingo sokwenza izinqumo ezinzima kungaba inselele.
- Isibonelo, uma umholi osebenzisana naye echitha isikhathi esiningi efuna isivumelwano sawo wonke umuntu ngesinqumo, lokho kungaholela emathubeni aphuthelwe noma inqubekelaphambili ebambezelekile.
4/ Ukubambezeleka Kwempendulo noma Ukungasebenzi:
Ukugcizelela kwabaholi abasebenzisanayo ekugcineni ubudlelwano obuhle kungase kubangele ukubambezeleka noma impendulo engasebenzi. Impendulo efika ngesikhathi futhi eyakhayo ibalulekile ekukhuleni nasekuthuthukisweni, ngakho abaholi kufanele bathole izindlela zokunikeza impendulo kuyilapho begcina ubuhlobo.
Ungaba Kanjani Umholi Osebenzisanayo
Nawa amanye amathiphu angakusiza ube umholi osebenzisana nabo:
1/ Thuthukisa Ukuzazi
Qala ngokuqonda amandla akho, ubuthakathaka, kanye nemizwa yakho. Cabangela indlela izenzo zakho nokuziphatha kwakho okubathinta ngayo abanye. Lokhu kuzazi kuzosebenza njengesisekelo sokwakha ubudlelwano obuqinile namalungu eqembu lakho.
Nansi eminye imibuzo engakusiza ukuthi uthuthukise ukuzazi njengomholi:
- Yiziphi izimiso nezinkolelo zami eziyinhloko? Zisithinta kanjani isitayela sami sobuholi kanye nenqubo yokuthatha izinqumo?
- Yiziphi izimfanelo zami nobuthakathaka bami njengomholi? Ngingawasebenzisa kanjani amandla ami futhi ngibhekane nobuthakathaka bami ukuze ngibe umholi ophumelelayo?
- Ngingakuphatha kanjani ukucindezeleka futhi ngilondoloze ukuzola ezimweni eziyinselele?
- Ngingawathuthukisa kanjani amakhono ami okuxhumana ukuze ngixhumane kangcono nethimba lami?
- Ingabe ngivulekele impendulo eyakhayo?
- Ngiyihlanganisa kanjani impendulo ekukhuleni kwami nasekuthuthukeni njengomholi?
2/ Thuthukisa Intelligence Emotional
Ubuhlakani bemizwa bubalulekile ebuholini obuhlangene. Sebenzela ekuthuthukiseni ukuzazi kwakho, uzwela, kanye nekhono lokubona nokuqonda imizwa yabanye.
I-Emotional Intelligence izokwenza ukwazi ukuxhumana namalungu eqembu lakho ngokujulile futhi uphendule izidingo zabo ngempumelelo.
3/ Ukunikeza Amandla Nokweseka Ukuthuthukiswa Komuntu Ngamunye
Khuthaza ukuthuthukiswa komuntu siqu nobungcweti kwamalungu eqembu lakho. Sekela ukukhula kwabo ngokuhlonza amandla abo, unikeze amathuba okufunda, futhi ubanikeze amandla okuthatha ubunikazi bomsebenzi wabo.
Ngaphezu kwalokho, unganikeza ukuqeqeshwa, ukuqeqeshwa, nezinsiza ezihambisana nezifiso zabo.
4/ Qeqesha Ithimba Lakho Ngamakhono Okuxazulula Izingxabano
Ukungqubuzana akunakugwenywa kunoma yiliphi iqembu noma indawo yokusebenza. Njengomholi ohlangene, unganika ithimba lakho amandla ngokunikeza ukuqeqeshwa ekuxazululeni izingxabano.
Lokhu kuqeqeshwa kungabandakanya ama-workshops, amasemina, noma imisebenzi yokwakha iqembu egxile ekukhulumisaneni okuphumelelayo, ukulalela ngenkuthalo, ukuqonda imibono eyahlukene, kanye nokuthola izixazululo eziwinayo.
5/ Lungisa Isitayela Sobuholi Nezimo
Yazi ukuthi ubuholi obuhlangene akuyona indlela yokulinganisa konke. Hlola izidingo zeqembu lakho futhi uguqule isitayela sakho sobuholi ngokufanele. Kungase kube nezimo lapho kudingeka khona ukuqondisa okwengeziwe noma indlela yokuqeqesha. Yiba nezimo futhi uzimisele ukulungisa isitayela sakho sobuholi ukuze usekele ukukhula nempumelelo yeqembu lakho kangcono kakhulu.
Affiliative Leadership Izibonelo Ezenzweni
1/ Khulisa Isibonelo Sokwaneliseka Kwabasebenzi
Ngemva kokwehluleka okukhulu kwephrojekthi okubangele ukwehla kokwaneliseka kwabasebenzi, u-Adam wabelwa njengomholi weqembu elisha. Usebenzisa indlela yobuholi obumbene ukuze athuthukise ukwaneliseka kwabasebenzi futhi akhe kabusha ukwethembana eqenjini. Nansi indlela u-Adamu enza ngayo:
- Ukwakha Ukwethembana Nokuxhumana Okuvulekile: U-Adam uqala imihlangano yomuntu siqu namalungu eqembu ukuze aqonde ukukhathazeka kwawo futhi aqoqe impendulo. Udala indawo ephephile yezingxoxo ezivulekile nezithembekile.
- Ukukhuthaza Ukubambisana: U-Adam ukhuthaza izikhathi zeqembu ezivamile zokucabanga futhi ukhuthaza abasebenzi ukuthi banikele ngemibono yabo nolwazi lwabo.
- Ukubona Imizamo Nokugubha Impumelelo: Utusa obala abasebenzi ngokuzikhandla kwabo, iminikelo yabo, kanye nezimpumelelo zabo phakathi nemihlangano yeqembu.
- Ukuthuthukiswa Kwabasebenzi Nokukhula: Unikeza amathuba okuqeqeshwa, ukuqeqeshwa, kanye nemisebenzi yokwakha amakhono, ehambisana nezidingo kanye nezifiso zomuntu ngamunye.
- Ibhalansi Yokuphila Komsebenzi: U-Adamu ukhuthaza ukulinganisela kokuphila komsebenzi ngokukhuthaza ukuhlelwa komsebenzi oguquguqukayo nokuhlinzeka ngezinsiza zokulawula ukucindezeleka. Ugcizelela ukubaluleka kokuzinakekela futhi ukhuthaza abasebenzi ukuthi bathathe ikhefu baphinde bashaje uma kudingeka.
Ngalezi zenzo, u-Adamu usebenzisa ubuholi obuhlangene ukuze axazulule izinkinga zangaphambilini, athuthukise ukwaneliseka kwabasebenzi, futhi adale isiko elihle lomsebenzi lapho abasebenzi bezizwa bebalulekile, begqugquzelekile futhi behlanganyela.
2/ Isibonelo Sokuxazulula Izingxabano
Ngemva kochungechunge lokungaboni ngaso linye kanye nokungezwani eqenjini mayelana nezibopho zephrojekthi, u-Emma uyangenela njengoba iqembu lihola ukubhekana nokungqubuzana. Nansi indlela asebenzisa ngayo ubuholi obuhlangene ukuxazulula lesi simo:
- Ukukhuthaza Ingxoxo Evulekile: U-Emma ubiza umhlangano wethimba ukuze kudingidwe ukungqubuzana ngokuqondile. Ukhuthaza ukulalela ngenkuthalo futhi aqinisekise ukuthi wonke umuntu unethuba lokuhlanganyela imicabango nemizwa yakhe, enze kube lula ukuzwelana phakathi kweqembu.
- Ukuqondisa Ukuqonda: U-Emma uthatha isikhathi semihlangano yomuntu siqu namalungu eqembu ahililekile engxabanweni. Uyayilalela imibono yabo, efuna ukuqonda izizathu zokungaboni ngaso linye.
- Ukulamula kanye Nokuthola Indawo Esivumelana Ngayo: Phakathi nomhlangano weqembu, u-Emma usebenza njengomlamuleli, eqondisa ingxoxo ekutholeni lokho okuvumelanayo kanye nezinjongo ezihlanganyelwe. Usiza amalungu ukuthi abone izinhloso zawo ezifanayo futhi awakhuthaze ukuthi abone izindawo lapho angayekethisa khona futhi asebenze ndawonye ngempumelelo.
- Ukusebenzisa Amasu Okuxazulula Ukungqubuzana: Uhlinzeka ngamathuluzi afana nokuzivocavoca okulalelayo, izindlela zokuxazulula izinkinga ngokuhlanganyela, nokukhuthaza impendulo evulekile nethembekile. Ukhuthaza amalungu abo ukuthi asebenzise la maqhinga ukuze agweme izingxabano ezizayo.
Ngalezi zenzo, u-Emma ukhombisa ubuholi obuhlangene ekuxazululeni izingxabano ngaphakathi kweqembu.
Izitoreji Eziyinhloko
Yilokho kuphela okudingeka ukwazi mayelana nobuholi obuhlangene. Ngethemba, ngokwamukela isitayela sobuholi obuhlangene, ungakha indawo yokusebenza enhle nesekelayo encike ekwanelisekeni kwabasebenzi, ukuzibandakanya, kanye nokukhiqiza.
Ngaphezu kwalokho, I-AhaSlides kungaba yithuluzi elibalulekile lokwenza lula ukuxhumana nokusebenzisana eqenjini lakho. Eyethu izifanekiso, kuyasebenzisana izici, kanye namakhono okuzibandakanya kwesikhathi sangempela angakusiza ukuthi uqoqe impendulo, uphathe izingxoxo, futhi ukhuthaze ukubamba iqhaza emihlanganweni yeqembu, izikhathi zokubonisana, nezinkundla zokucobelelana ngolwazi. Nge-AhaSlides, ungathuthukisa ukusebenza kahle kwendlela yakho yobuholi obuhlangene futhi udale indawo yeqembu eguqukayo!
