Intelligence Engokomzwelo Ebuholini | Thuthukisa Ngokuphumelelayo ngo-2024

I-Mental Intelligence vs I-Emotional Intelligence Ebuholini? Yikuphi okubaluleke kakhulu kumholi omkhulu? Hlola AhaSlides Umhlahlandlela Ongcono Kakhulu wango-2024

Kuke kwaba nengxabano mayelana nokuthi abaholi abakhaliphile emoyeni bangcono yini ebuholini nasekuphatheni kunabaholi abakhaliphile ngokwengqondo.

Uma kubhekwa ukuthi abaholi abaningi abakhulu emhlabeni bane-IQ ephezulu kodwa akuqinisekisi ukuthi ukuba ne-IQ ngaphandle kwe-EQ kunomthelela ebuholini obuphumelelayo. Ukuqonda ingqikithi yobuhlakani bemizwa ebuholini kungasiza ithimba labaphathi libe nokukhetha okufanele futhi lenze izinqumo ezifanele.

I-athikili ngeke igxile kuphela ekuchazeni umbono wobuhlakani bomzwelo kodwa futhi iqhubekela phambili ukuze ifunde imininingwane ejulile ngendima yobuhlakani bomzwelo ebuholini nendlela yokusebenzisa leli khono.

Uhlolojikelele

Okuqukethwe

• Iyini i-Emotional Intelligence?
• Yimaphi amakhono obuhlakani bemizwa onekhono kuwo?
• Kungani ubuhlakani bemizwa ebuholini bubaluleke kangaka?
• Indlela yokwenza ubuhlakani bomzwelo ebuholini?
• Izitoreji Eziyinhloko
• imibuzo ejwayelekile ukubuzwa

Amathiphu amaningi nge AhaSlides

• Ukuhlolwa Kokusebenza Kwabasebenzi
• Ukuphathwa Time
• Izibonelo zesitayela sobuholi
• Ubuholi obunombono
• Amakhono okucabanga amasu

Iyini i-Emotional Intelligence?

Umqondo wobuhlakani bomzwelo wasetshenziswa kakhulu yi Daniel Goleman ngeminyaka yawo-1990 kodwa kwaqala kwavela ephepheni lika-1964 likaMichael Beldoch, elibonisa ukuthi umuntu unamandla okubona nokuqapha imizwa yakhe neyabanye futhi wayisebenzisa ukuhola ukucabanga nokuziphatha kwabanye. 

Abaholi Abahlakaniphile Ngokomzwelo Izibonelo

• Ukuveza ukuvuleleka kwabo, inhlonipho, ilukuluku lokulalela abanye indaba nemizwa ngaphandle kokwesaba ukubacasula
• Ukwakha umqondo ohlangene wezinhloso, kanye nohlelo lwesu lokuzifeza
• Ukuziphendulela ngezenzo namaphutha abo
• Ukukhiqiza nokukhuthaza umdlandla, isiqiniseko, nethemba kanye nokwakha ukwethembana nokusebenzisana
• Inikeza imibono eminingi yokugqugquzela izinguquko kanye nokuqanjwa kabusha kwenhlangano
• Ukwakha isiko lenhlangano elingaguquki
• Ukwazi ukulawula imizwa yabo, ikakhulukazi intukuthelo noma ukudumazeka

Imaphi Amakhono Okuhlakanipha Kwemizwa Owazi kahle?

Lapho wethula isihloko esithi "What Makes A Leader", Daniel Goleman kuchazwe ubuhlakani bomzwelo ebuholini ngezinto ezi-5 ezichazwe ngokucacile ngale ndlela elandelayo:

#1. Ukuziqaphela

Ukuzazi ngokwakho ngemizwa yakho nezizathu zayo kuyisinyathelo esiyinhloko ngaphambi kokuba uthole imizwa yabanye. Kumayelana nekhono lakho lokuqonda amandla akho kanye nobuthakathaka bakho. Uma usesikhundleni sobuholi, kufanele wazi ukuthi yimiphi imizwa yakho ezoba nomthelela omuhle noma omubi kubasebenzi bakho.

#2. Ukuzilawula

Ukuzithiba kumayelana nokulawula nokulungisa imizwa yakho ukuze ivumelane nezimo ezishintshayo. Kubandakanya ikhono lokululama ekudangeleni nasekungenelisekeni ukuze wenze ngendlela ehambisana nezimiso zakho. Umholi akakwazi ukulawula intukuthelo noma ukucasuka ngendlela efanele futhi akakwazi ukuqinisekisa ukusebenza kahle kweqembu. Besaba kakhulu ukwenza okungalungile kunokugqugquzelwa ukwenza okufanele. Yizindaba ezimbili ezihlukene impela.

# 3. Uzwela

Ababaningi abaholi abangazibeka ezicathulweni zabanye, ikakhulukazi lapho benza izinqumo njengoba kufanele babeke ukufeza umsebenzi kanye nezinhloso zenhlangano kuqala. Umholi ohlakaniphe ngokomzwelo uyacabangela futhi uyacabangela noma yiziphi izenzo ozenzayo nanoma yisiphi isinqumo asenzayo ukuze aqinisekise ukuthi akekho eqenjini lakhe osele noma kwenzeka inkinga engafanele.

#4. Ugqozi

UJohn Hancock uthe, “Ikhono elikhulu ebhizinisini ukuhlalisana nabanye nokuba nomthelela ezenzweni zabo”. Kodwa niphilisana kanjani futhi nibathonye? Ukugqugquzela kuwumgogodla wobuhlakani bemizwa ebuholini. Kumayelana nesifiso esinamandla sokufinyelela imigomo engacacile kodwa engokoqobo hhayi nje bona kuphela kodwa nokukhuthaza abangaphansi kwabo ukuba bazijoyine. Umholi kufanele aqonde ukuthi yini egqugquzela abasebenzi.

#5. Amakhono Omphakathi

Amakhono okuxhumana nabantu amayelana nokusebenzelana nabanye, ngamanye amazwi, ukuphatha ubudlelwano. Kubonakala kuyiqiniso ukuthi "Lapho usebenza nabantu, khumbula ukuthi awusebenzi nezidalwa ezinengqondo, kodwa nezidalwa zemizwa", kusho uDale Carnegie. Amakhono omphakathi anokuxhumana okuqinile nabaxhumanisi abakhulu. Futhi bahlala beyisibonelo esihle kakhulu sokuziphatha nesiyalo ukuze amalungu eqembu labo asilandele.

Kungani I-Emotional Intelligence Ebuholini Ibaluleke Kangaka?

Iqhaza lobuhlakani bemizwa ebuholini alinakuphikwa. Isikhathi sibukeka sisifanele ukuthi abaholi nabaphathi basebenzise ubuhlakani bemizwa ukuze ubuholi buphumelele. Asisekho isikhathi sokusebenzisa isijeziso negunya ukuphoqa abanye ukuthi balandele umthetho wakho, ikakhulukazi ebuholini bebhizinisi, ukuqeqeshwa kwezemfundo, imboni yezinsizakalo, nokunye.

Kunamamodeli amaningi afanelekile obuholi obukhaliphile ngokomzwelo emlandweni obube nethonya elinamandla ezigidini zabantu futhi ezazama umhlaba ongcono njengoMartin Luther King, Jr.

Udume ngokwenza amazinga aphezulu obuhlakani bemizwa ukuze agqugquzele futhi agqugquzele abantu ukuthi bamjoyine ngokumela okulungile nokulingana. Njengesinye sezibonelo ezijwayelekile zobuhlakani bomzwelo ebuholini, uMartin Luther King waxhuma nezilaleli zakhe ngokwabelana ngezindinganiso ezifanayo kanye nombono wekusasa ngemizwa yakhe eyiqiniso kakhulu nokudlulisa ububele.

Uhlangothi olumnyama lobuhlakani bomzwelo ebuholini lusho ukulusebenzisa njengendlela yokulawula ukucabanga kwabantu noma ukuvusa imizwa engemihle ukuze kufezwe izinjongo ezilimazayo, okukhulunywa ngakho encwadini ka-Adam Grant. Kuzoba inkemba esika nhlangothi zombili uma ungayisebenzisi ngendlela efanele.

Esinye sezibonelo ezimbi kakhulu zokusebenzisa ubuhlakani bemizwa ebuholini ngu-Adolf Hitler. Ngokushesha eqaphela amandla okuhlakanipha okungokomzwelo, wancenga abantu ngokuveza amasu imizwelo eholela enkolweni yobuntu futhi ngenxa yalokho, abalandeli bakhe "bayeke ukucabanga ngokujulile futhi bavele bazwele".

Ungazisebenzisa kanjani i-Emotional Intelligence Ebuholini?

Ebuholini obuyinhloko: Umshayeli Ofihliwe Wokusebenza Okukhulu, ababhali bahlukanise izitayela zobuholi bomzwelo ngezigaba eziyisithupha: Ukugunyazwa, Ukuqeqesha, Ukubambisana, IDemocratic, Pacesetting, kanye ne-Coercive (uDaniel Goleman, uRichard Boyatzis, no-Annie McKee, 2001). Ukukhetha izitayela zobuholi obungokomzwelo kufanele uqaphele njengoba ungazi ukuthi isitayela ngasinye sinomthelela ongakanani emizweni nasekuqondeni kwabantu obaholayo.

Nazi izindlela ezi-5 zokusebenzisa ubuhlakani bomzwelo ebuholini:

#1. Prakthiza ukuqaphela

Qaphela lokho okushoyo nokusebenzisa amagama akho. Ukuzijwayeza ukucabanga ngendlela enengqondo kakhulu futhi ecabangelayo kungasiza ukuphatha nokuphendula eyakho imizwa. Kuyasiza futhi ekwehliseni imizwa yakho engemihle futhi mancane amathuba okuthi utubeke noma ukhungatheke. Ungachitha isikhathi ubhala ijenali noma uzindla ngomsebenzi wakho ekupheleni kosuku.

#2. Yamukela futhi Ufunde empendulweni

Ungazama ikhofi elimangalisayo noma iseshini yokudla okulula ukuze ube nesikhathi sokukhuluma futhi ulalele izisebenzi zakho ezingase zisekele ukuxhumana ngokomzwelo. Futhi ungaba nocwaningo ukuze wazi ukuthi abasebenzi bakho badingani ngempela nokuthi yini engabakhuthaza. Kunolwazi oluningi olubalulekile ngemuva kwalolu hlobo lwengxoxo ejulile nocwaningo. Njengoba ungabona kubaholi abadumile abanobuhlakani obuphezulu bemizwa, ukwethembeka nokugcinwa kwekhwalithi ephezulu kuyindlela engcono kakhulu yokuthola impendulo eqenjini lakho. Yamukela okushiwo impendulo noma ilungile noma imbi futhi uzijwayeze ukubamba amagqubu noma injabulo yakho lapho ubona le mpendulo. Ungawavumeli abe nomthelela esinqumweni sakho.

#3. Funda ngezilimi zomzimba

Akusizi ngalutho uma utshala isikhathi sakho nomzamo wakho ekufundeni ukuqonda okujulile emhlabeni wolimi lomzimba. Ayikho indlela engcono yokubona ezinye izimo ngaphandle kokubheka ulimi lomzimba wabo. Ukuthinta okuqondile, ithoni yezwi, nokulawula iso, ... kungaveza ukucabanga nemizwa yabo yangempela. Ukungaziba noma imiphi imininingwane ezenzweni zabo kungakusiza ube nokuqagela okungcono kwemizwa yeqiniso futhi uphendule ngokushesha nangokufanelekile kuyo.

#4. Funda mayelana nezinzuzo kanye nesijeziso

Uma ucabanga ukuthi yiluphi uhlobo lwe-perk noma isijeziso esisebenza kangcono ekukhuthazeni izisebenzi, khumbula ukuthi ubamba izimpukane eziningi ezinoju kunalezo obamba ngazo uviniga. Kuyiqiniso ngandlela thize ukuthi izisebenzi eziningi ziyathanda ukuzwa ukutuswa komphathi wazo lapho zenza umsebenzi omuhle noma zithola impumelelo, futhi zizoqhubeka zisebenza kangcono.

Kuthiwa cishe u-58% wempumelelo yomsebenzi isekelwe ekukhalipheni kwemizwa. Ukujezisa kuyadingeka kwezinye izimo, ikakhulukazi uma ufuna ukugcina ukulingana nokwethembana futhi uvimbele izingxabano.

#5. Thatha isifundo se-inthanethi noma ukuqeqeshwa

Ngeke wazi ukuthi ungakuxazulula kanjani uma ungakaze uhlangane nakho. Kuyadingeka ukujoyina ukuqeqeshwa noma izifundo ezimayelana nokuthuthukisa ubuhlakani bemizwa. Ungacabangela ukuqeqeshwa okukunikeza ithuba lokuxhumana nabasebenzi futhi uzijwayeze izimo eziguquguqukayo. Futhi ungafunda izindlela ezahlukahlukene zokuxazulula izingxabano phakathi nezikhathi zokuqeqesha.

Ngaphezu kwalokho, ungakwazi ukuklama ukuqeqeshwa kobuhlakani bomzwelo okuphelele kwesisebenzi sakho ngemisebenzi eyahlukene yokwakha iqembu ukuze uthuthukise uzwela futhi ukhuthaze ukuqonda kangcono abanye. Ngalokho, ungathola ithuba lokubuka izenzo zabo, izimo zengqondo, kanye nokuziphatha kwabo ngesikhathi bedlala umdlalo.

Izitoreji Eziyinhloko

Pho ufuna ukuba umholi onjani? Ngokuyisisekelo, akukho okulungile noma okungalungile okuphelele ekusebenziseni ubuhlakani bemizwa ebuholini njengoba izinto eziningi zisebenza njengezinhlangothi ezimbili zohlamvu lwemali olulodwa. Ekuphishekeleni kokubili izinhloso zesikhathi esifushane nezesikhathi eside, kuyadingeka ukuthi abaholi bacabangele ukuzihlomisa ngamakhono obuhlakani bemizwa.

Noma ngabe ukhetha luphi uhlobo lobuholi, AhaSlides ngokufanelekile amathuluzi angcono kakhulu okufundisa nokuqeqesha ukusiza abaholi ekuqeqesheni nasekubandakanyeni abasebenzi ukuze kusebenze kahle iqembu nokubumbana. Zama AhaSlides ngokushesha ukuze uthuthukise ukusebenza kweqembu lakho.

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