Uma uthanda ukubingelela abantu abasha futhi ube nomdlandla omkhulu wokuhamba nokusiza abanye, ezokuvakasha kanye nokwamukela izihambi kuyinkundla yakho.
Kusukela ezindaweni zokungcebeleka zikanokusho e-Bali kuya kumamotela omndeni aseduze no-Route 66, leli bhizinisi limayelana nokunikeza abavakashi umuzwa ongcono kakhulu.
Ake sibheke ngemuva kwezigcawu ze ezokuvakasha kanye ukuphathwa kwezihambi
ukuze ufunde kabanzi ngalo mkhakha kanye namakhono owadingayo ukuze uzulazule kulo mkhakha ngempumelelo.
Uhlu Okuqukethwe
Amathiphu amaningi nge-AhaSlides
Ufuna Ukuzijabulisa Okwengeziwe Ngesikhathi Semibuthano?
Qoqa amalungu eqembu lakho ngombuzo ojabulisayo ku-AhaSlides. Bhalisa ukuze uthathe imibuzo yamahhala kumtapo wezifanekiso ze-AhaSlides!
🚀 Bamba Imibuzo Yamahhala☁️ Uhlolojikelele
| Imaphi amazwe alungele ukufunda ezokuvakasha nokuphatha izivakashi? | Switzerland, United States of America, United Kingdom, Thailand, New Zealand. |
| Uyini umsuka wokungenisa izihambi? | Lisuselwa egameni lesiLatini elithi “hospitalitas” elisho ukwamukela njengesivakashi. |
Uhlolojikelele lwezokuvakasha nokuphathwa kwezihambi.Iyini iTourism and Hospitality Management?
Ezokuvakasha kanye nokuphathwa kwezihambi yigama elibanzi eliqondise ekuphathweni nasekusebenzeni kwamabhizinisi nezinsiza ezahlukene. Kubandakanya ukwengamela imisebenzi edala umuzwa owanelisayo kumakhasimende ezimbonini ezifana nalezi:
- Amahhotela nezinsiza zokulala
- Izindawo zokudlela kanye nezinsiza zokudla
- Ezokuvakasha nezokuvakasha
- Imicimbi kanye nezinsiza zenkomfa
Imboni ngayinye inezidingo zayo ezithile kanye nesisekelo samakhasimende. Kungcono ukucwaninga kusengaphambili uma ufaka isicelo umsebenzi wokungenisa izihambi.
Kungani Khetha Ukuphathwa Kwezokuvakasha Nezihambi
Ezokuvakasha zinjalo enye ekhula ngokusheshaimikhakha yezomnotho emhlabeni jikelele futhi ngaleyo ndlela, amathuba anda ngokushesha.
Azikho izinsuku ezimbili ezifanayo. Ungasebenza emahhotela, ezindaweni zokudlela, ezinkampanini zokuhamba, emikhosini noma ezindaweni ezikhangayo emhlabeni wonke. Ngisho nolwazi olufundwe ekuphathweni kwezivakashi lungasetshenziswa kwezinye izikhundla njengokuthengisa, ukuthengisa, ubudlelwano bomphakathi, ukuphathwa kwezinsiza zabantu, nokunye.
Ungafunda namakhono adlulisekayo kwezokuxhumana, ukuxazulula izinkinga, kanye nokusebenza kwebhizinisi okuvula iminyango emisebenzini eminingi.
Imboni ikuvezela kumasiko ahlukene ngokuhamba, ukushintshana ngamasiko kanye nozakwabo bomhlaba. Uma uthanda ukuhamba, ukuhlangana nabantu abasha futhi unikeze isevisi yamakhasimende enhle, lokhu kuzozwakala kunenjongo.
Ngokuvamile uzothola izaphulelo zokuhamba, ukufinyelela ezenzakalweni eziyingqayizivele kanye nendlela yokuphila ehambisana nezinto ozithandayo.
Ngolwazi nokuqeqeshwa, ungaphatha imikhakha eyahlukene noma uqalise ibhizinisi lakho lokwamukela izihambi.
Ungaqala Kanjani Kwezokuvakasha Nokuphathwa Kwezihambi
Ukuze uqalise kulo mkhakha, uzodinga isethi yamakhono ahlukahlukene kusukela kumakhono aqinile kuya kumakhono athambile. Sibeke izidingo ezijwayelekile okufanele uzicabangele uma unquma ukulandela le ndlela:
🚀 Amakhono anzima
- Imfundo - Cabangela ukuphishekela iziqu/idiploma ye-hospitality management, ezokuvakasha, noma inkambu ehlobene. Lokhu kunikeza isisekelo esiqinile futhi kuzokufundisa konke odinga ukukwazi ukuze uphumelele embonini.
- Izitifiketi - Qedela izitifiketi ezivela ezinhlanganweni zomkhakha ukuze uthole izifakazelo ezaziwayo. Izinketho ezidumile zihlanganisa Umphathi Oqinisekisiwe Wezihambi (i-CHM) ovela ku-HAMA, Uchwepheshe Womhlangano Oqinisekisiwe (CMP) ovela ku-ICMP, kanye Nesitifiketi Someluleki Wezokuvakasha (TCC) esivela ku-UFTAA.
- I-Internship - Funa amathuba okufundela umsebenzi namahhotela, izinkampani zokuvakasha, izikhungo zomhlangano, izindawo ezikhangayo, nokunye ukuze uthole ulwazi olusebenzayo kanye nenethiwekhi. Hlola izinhlelo ngehhovisi lakho lezinsizakalo zomsebenzi wasekolishi.
- Imisebenzi yezinga lokungenela - Cabangela ukuqala ezindimeni ezifana nomenzeli wedeski elingaphambili lehhotela, ilungu lezisebenzi zomkhumbi ohamba ngomkhumbi, noma iseva yendawo yokudlela ukuze uzifundele izisekelo.
- Izifundo ezimfushane - Thatha amakilasi okwamukela izihambi ngazinye ngezinhlangano ezifana ne-HITEC, i-HSMAI, ne-AH&LA ngezihloko ezinjengokumaketha kwenkundla yezokuxhumana, ukuhlela imicimbi, nokuphathwa kwemali engenayo. Bazokunikeza ulwazi olwanele lokuthi imboni isebenza kanjani.
🚀 Amakhono aphansi
- Okugxile kubantu - Kuthokozela ukusebenza namakhasimende avela kumasiko ahlukahlukene. Ukuxhumana okuhle namakhono okuxhumana nabantu.
- Iyaguquguquka - Iyakwazi ukusebenza amashejuli aguquguqukayo afaka ubusuku/izimpelaviki futhi isingathe ukushintsha izinto eziza kuqala ngokuzolile.
- Okugxile emininingwaneni - Inakisisa kakhulu kokubili izinhlelo zezithombe ezinkulu kanye nemininingwane emincane yokusebenza ukuze ilethe ulwazi lwekhwalithi ephezulu.
- I-Multitasker - Ihlanganisa ngokunethezeka imisebenzi eminingi, amaphrojekthi kanye nezibopho ngasikhathi sinye. Ingasebenza kahle ngaphansi kwengcindezi yesikhathi.
- Umxazululi wezinkinga oqanjiwe - Uyakwazi ukucabanga ngezinyawo ukuxazulula izinkinga zezivakashi futhi ucabange ngezindlela ezintsha zokuthuthukisa ibhizinisi.
- Intshisekelo yokuvakasha - Ukuba nentshisekelo yangempela kwezokuvakasha, ukushintshana kwamasiko kanye nokuhlola izindawo ezintsha. Ingamela izindawo okuyiwa kuzo ngomdlandla.
- Umoya wosomabhizinisi - Ukuthatha isinyathelo ngokunethezeka, ukulawula ubungozi kanye nenjabulo ngohlangothi lwebhizinisi lwemisebenzi yokwamukela izihambi.
- Umdlali weqembu - Usebenza ngokubambisana kuyo yonke iminyango kanye nozakwethu/abathengisi. Amakhono obuholi obusekelayo.
- I-technology savvy - Ngilangazelela ukusebenzisa amathuluzi amasha embonini nezinkundla zokuthuthukisa ukumaketha, ukusebenza kanye nesevisi yezivakashi.
- Izilimi zihlangene – Amakhono engeziwe olimi lwangaphandle aqinisa ikhono lokuxhumana nezivakashi zomhlaba wonke kanye nozakwethu.
IHospitality Management vs. Hotel Management
Umehluko omkhulu phakathi kokuphathwa kwehhotela nokuphathwa kwamahhotela:
Scope- Ukuphathwa kweHospitality kunomkhakha obanzi ongahlanganisi amahhotela nje kuphela, kodwa neminye imikhakha efana nezindawo zokudlela, ezokuvakasha, imicimbi, uhambo lomkhumbi, amakhasino, neminye eminingi. Ukuphathwa kwamahhotela kugxile emahhotela kuphela.
Ubuchwepheshe- Ukuphathwa kwamahhotela kugxile ekusebenzeni kwamahhotela, iminyango, izinsizakalo kanye nokuphatha okuqondene ngqo namahhotela. Ukuphathwa kweHospitality kunikeza isingeniso esijwayelekile embonini iyonke.
Ukugcizelela - Abaphathi behhotela bagcizelela kakhulu izici ezihlukile zamahhotela njengezinqubo zehhovisi langaphambili, ukugcinwa kwendlu, kanye isevisi yokudla neziphuzo eziqondene nezindawo zokudlela zamahhotela/amabha. Ukuphathwa kwezihambi kuhlanganisa imikhakha eminingi.
Izindlela Zomsebenzi- Abaphathi behhotela bakulungiselela imisebenzi eqondene nehhotela njengomphathi jikelele, umqondisi wamagumbi, umphathi we-F&B, nokunye. Ukuphathwa kweHospitality kuvumela imisebenzi emikhakheni eyahlukene.
Amakhono- Abaphathi behhotela bathuthukisa amakhono amahhotela akhethekile, kuyilapho ukuphathwa kwehhotela kufundisa amakhono adlulisekayo asebenza kuzo zonke izindawo zokwamukela izihambi njengesevisi yamakhasimende, isabelomali, nokuphathwa kwephrojekthi.
Izinhlelo– Izinhlelo zamahhotela zivame ukuba yizitifiketi ezisekelwe kumininingwane noma ezabantu abasebenzisana nabo. Izinhlelo zokungenisa izihambi zinikeza ama-bachelor's kanye namadigri e-master's ngokuguquguquka okwengeziwe.
Imizila Yemisebenzi Yezokuvakasha Nezihambi
Njengemboni eguquguqukayo, ivula iminyango emisha yezindlela eziningi zemisebenzi, njenge:
Ukuphathwa kwe-F&B
Ungasebenza ezindaweni ezihlinzeka ngezinsizakalo zokudla ezifana namahhotela, izindawo zokungcebeleka, izinkundla/izinkundla, amakhasino, izindawo zokunakekelwa kwempilo, izindawo zokudlela, imikhumbi ehamba ngomkhumbi, nezinkampani zesevisi yenkontileka yokudla njengomphathi wendawo yokudlela, umpheki, usommelier, umphathi wedili/ukudla, noma ibha. umphathi.
Ukuphathwa kwezokuvakasha nezokuvakasha
Izibopho zakho zihlanganisa ukuhlela nokuhlela izinkambo ezipakishiwe, izinkambo zohambo, izindiza, izindawo zokulala, kanye nemisebenzi kokubili kokungcebeleka nabahambi bebhizinisi. Ungasebenza nabaqhubi bezokuvakasha, izinhlangano zezokuvakasha, amabhodi ezokuvakasha kazwelonke, izikhungo zemihlangano nezivakashi, kanye nezinhlangano zezokuvakasha eziku-inthanethi.
Ukuphathwa kwabasebenzi
Uzoqasha, uqeqeshe futhi uthuthukise abasebenzi bamahhotela, izindawo zokudlela kanye namanye amabhizinisi ezokuvakasha. Lena indima ebucayi edinga ukuqonda, amakhono okugqugquzela, nolwazi lwemithetho yezabasebenzi.
Ukuphathwa kokusebenza kwezakhiwo
Uzokwengamela imisebenzi yansuku zonke yendawo yokuhlala njengehhotela, indawo yokungcebeleka, ifulethi elinesevisi, nokunye. Izinhloko zeminyango ezifana ne-F&B, ihhovisi elingaphambili, kanye nobunjiniyela kufanele babe seqophelweni ukuze balethe izinsiza zezivakashi ngendlela efanele futhi baqinisekise amazinga ekhwalithi.
Qoqa imibono yamakhasimende ngamathiphu okuthi 'Impendulo Engaziwa' evela ku-AhaSlidesIzitoreji Eziyinhloko
Ukusuka esihlabathini kuye eqhweni, izindawo zokungcebeleka zasolwandle ukuya ezindlini zokunethezeka zasezintabeni, imboni yezokuvakasha neyokwamukela izihambi ivula iminyango yokutholwa emhlabeni wonke.
Kungakhathaliseki ukuthi iyiphi indlela oyikhethayo, ezokuvakasha kanye nokungenisa izihambi kuqinisekisa ukuthi umhlaba ubona uhlangothi lwawo olungcono kakhulu.
Kulabo abamagange ukwenza uhambo lwabantu lube yinto eyenzeka kanye, abaphathi kulo mkhakha bahlinzeka ngohambo lwabo lomsebenzi owanelisa ngempela.
💡 Bona futhi: 30 imiz: Imibuzo Yokungenisa Izihambi Ingxoxo.
imibuzo ejwayelekile ukubuzwa
Ikuphi okugxilwe kakhulu kokuphathwa kwezihambi?
Okugxilwe kakhulu kokuphathwa kwezivakashi ukuletha isevisi yamakhasimende eyingqayizivele kanye nolwazi lwezivakashi.
Uyini umehluko phakathi kwe-HRM ne-HM?
Nakuba abaphathi bamahhotela nezindawo zokudlela besebenzelana nazo zonke izici zokuphatha ihhotela, ukuphathwa kwehhotela yigama elibanzi elinikeza isingeniso esiphelele emikhakheni eyahlukene engaphakathi embonini.
Uyini umsebenzi wokungenisa izihambi?
Imisebenzi yokwamukela izihambi ibandakanya imisebenzi ehlinzeka ngezimpahla noma amasevisi ukuhlangabezana nezidingo zamakhasimende ezimbonini ezifana namahhotela, izindawo zokudlela, ezokuvakasha, nezokuzijabulisa.
