Incazelo Yendaba Yokuthembela Emsebenzini, Izimpawu Nezindlela Zokunqoba

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I-Astrid Tran 21 January, 2024 8 min ifundwe

Ukuthembana kuyisici esiphoqayo ekudaleni indawo yokusebenza ephumelelayo nenethezekile. Uma iqembu lilahlekelwa ukwethenjwa, kuwuphawu olubi lokuwohloka kokubambisana kanye nokukhiqiza, okuholela emiphumeleni eminingi engalindelekile kubo bobabili abantu kanye namabhizinisi.

Kulesi sihloko, sizofunda okwengeziwe mayelana trust issue incazelo emsebenzini. Iyini imbangela yezinkinga zokwethenjwa? Abaholi bangazihlonza futhi babhekane kanjani nezinkinga zokwethenjwa emsebenzini? Ungabe usabheka okunye; ake sicwilise kulesi sihloko.

Thembela udaba incazelo - Image: Freepik

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Ithini I-Trust Issue Meaning Emsebenzini?

Ku-psychology, i-trust issue incazelo ikhombisa ukuthi umuntu unokholo kwabanye, ngokwesaba ukuthi othile angase amkhaphele.

Ngokufanayo, inkinga ebalulekile emsebenzini ukuntula ukwethembana nokwethenjwa phakathi kozakwethu, noma phakathi kwabaqashi nabasebenzi, noma abaholi beqembu namalungu eqembu. Bangabaza noma yini eyenziwa yinhlangano, abaqashi, noma ozakwabo, futhi bakuthola kunzima ukuthembela kubo ukuze benze imisebenzi.

Ngaphezu kwalokho, abasebenzi abanezinkinga zokwethenjwa bagqama kakhulu lapho besebenza ngamaqembu, ngokuvamile bakuthola kungalondekile ngokunikeza abanye imisebenzi, noma bahlale bebuka ozakwabo njengokungathi besaba ukuthi bazokwenza okuthile okungalungile.

trust issue incazelo
Thembela udaba incazelo emsebenzini

Izimpawu Ezi-5 Ezidumile Zezindaba Zokwethenjwa Emsebenzini

Ukubaluleka kodaba lokuthembana okusho ukuthi endaweni yokusebenza akunakuphikwa. Ngokunjalo, abaholi kufanele babone izimpawu zezinkinga zokwethenjwa ngaphambi kokuba zibe zimbi kakhulu futhi bathathe izinyathelo ngokushesha. Nazi izimpawu ezi-5 ezijwayelekile zezinkinga zokwethenjwa

  • Ukuphatha okuncane: Umholi weqembu uzulazula phezu kwamalungu eqembu, eqapha ngokucophelela wonke umsebenzi nezinqumo, ebonisa ukuntula ukuzethemba emandleni abo okusebenza ngokuzimela.
  • Ukuntuleka Kwamathimba: Umphathi uzenzela yonke imisebenzi, egwema ukuphathisa abanye ngenxa yokukhathazeka mayelana nekhono leqembu lokusingatha izibopho.
  • Umdlalo we-Blame: Lapho izinto zingahambi kahle, amalungu eqembu ayashesha ukusola abanye kunokuba axazulule inkinga ngokubambisana futhi amukele umthwalo wemfanelo ohlangene.
  • Ulwazi Lokuqoqwa: Uma othile eqongelela ulwazi noma ubuchwepheshe kunokuba abelane ngalo nethimba, kubonisa ukuntula ukwethemba amakhono abanye noma ukuphepha komsebenzi.
  • Imfihlo Engaqinisekisiwe: Ukugcina izici ezithile zephrojekthi ziyimfihlo noma ziyimfihlo ngaphandle kwesizathu esizwakalayo kungadala izinsolo nokungathembani phakathi kwamalungu eqembu.

11 Izimbangela Zezinkinga Zokuthembana Emsebenzini

Thembela udaba okusho emsebenzini - Image: Freepik

I-Breathe's Culture Economy Report ifunde ngezinga lokuthembela emsebenzini ezinkampanini ezincane, futhi imiphumela yembula ngokungalindelekile.

"Bangu-43% kuphela abasebenzi abathembela kubaphathi babo nezikhulu zezinkampani. Kusukela ngo-2018, lehle ngo-16% i-trust."

Kungani ukuthembela kuyinkinga emsebenzini kulezi zinsuku kubonakala kwanda kangaka? Ake sihlole amaphutha ayi-11 ajwayelekile abaholi enza ukuthi iqembu lomonakalo lithembe futhi bavimbele amalungu ekuboneni amakhono abanye.

  • Beka kuqala imiphumela kunabantu.
  • Ukungazibophezeli ekuthuthukisweni nasemisebenzini yabasebenzi
  • Ungabi nandaba futhi ungabi nandaba nokuziphatha.
  • Ukungaqondi izinselelo emsebenzini wabasebenzi.
  • Ukungalaleli imibono yabasebenzi.
  • Akukho ukwabelana okwanele nokuxhumana nabasebenzi.
  • Beka phambili izintshisekelo zomuntu ngamunye kunezintshisekelo zeqembu.
  • Zinakekele yonke into futhi uvimbele abanye ababambiqhaza ekuxazululeni izinkinga ngokubanzi.
  • Yenqaba ukuheha abanye ngomgomo ophoqayo.
  • Ukungezwani okungenasisekelo akukaxazululwanga ngaphakathi kwenhlangano.
  • Ungakuvumi nokushiyeka kwabo.
  • Ukungabi nesibopho kumalungu eqembu.

7 Izihluthulelo Ezibalulekile Zokwakha Ukwethembana Emsebenzini

Ucwaningo lukaHorsager eTrust Edge Leadership Institute luhlonze izici eziyisishiyagalombili ezibalulekile abaholi okufanele bagxile kuzo uma befisa ukuthuthukisa amandla abo okukhuthaza ukwethenjwa:

  • Ukuphawula:  Ngokusho kukaHorsager, "Abantu abathembi izinto ezingaqondakali futhi bathemba okucacile." Abasebenzi kufanele baqonde imigomo yakho kanye nezindima zabo enhlanganweni.
  • Ukuzwela: Ukwethenjwa kugqugquzelwa abaholi ababhekela abanye kanye nabo. 
  • Umuntu: Lokhu kuhlanganisa nokuthatha isinqumo sokulandela isimilo ngaphezu kokunethezeka.
  • Ubungoti: Hlala wamanje, uhlakaniphile, futhi unekhono. 
  • Ukuzibophezela:  Lapho ubhekene nobunzima, yima eduze kwabasebenzi bakho, futhi bazokubuyisela.
  • Ukuxhumana:  Yakha izibopho ezithembekile nabasebenzi bakho. Buza. Thola amaphuzu esivumelwano.
  • Ukubamba iqhaza: Beka enye indlela, veza imiphumela. 

Abaholi Babhekana Kanjani Nezindaba Zokuthenjwa?

Abaholi bakhathazeke kakhulu ngodaba lokwethenjwa okushiwo emsebenzini. Ukuntuleka kokwethembana kungaholela esikweni lendawo yokusebenza elinobuthi, elingabangela ukukhiqiza okuphansi, izinkinga zokuziphatha, ukushintsha kwabasebenzi, ukungaboni ngaso linye, nokuntuleka kokuhlanganyela. Ukwakha ukwethembana kuqala phezulu futhi, uma kwenziwa ngendlela efanele, kungaba nomthelela omuhle ebudlelwaneni, ukusebenzisana kweqembu, kanye namandla okubhekana nezinkinga ezinzima kakhulu. 

trust issue incazelo
Themba incazelo yendaba nokuthi ungayinqoba kanjani

Nazi iziphakamiso ezi-5 zokuthuthukisa ukwethembana emsebenzini: 

I-1. Yiba njalo - Beka isibonelo kwabanye.

Ukuziphatha okulindele kubasebenzi bakho kumele kufaniswe nguwe njengomholi wabo. Kufanele uthembeke uma ufuna iqembu lakho likulandele. Lokhu kudinga ubuqotho, ukuvuleleka, nokungaguquguquki ezinqumweni zakho nasezenzweni zakho. Ngaphezu kwalokho, ukusungula ubulungisa nokungaguquguquki kubalulekile ekukhuthazeni ukwethembana. Qinisekisa ukuthi imibandela oyisebenzisayo yenza izinqumo zicacile futhi aziguquki. Abasebenzi bangase bazizwe beqiniseka ngokwengeziwe ngokwahlulela kwakho futhi bathola ukuphathwa ngendlela efanele ngenxa yalokho.

2. Nikeza abantu ithuba lokuzimela.

Gwema ukuphatha okuncane futhi unikeze abasebenzi ukuzimela. Abasebenzi bavame ukuzizwa behlonishwa futhi bezinikele emsebenzini wabo lapho bethenjwa ngelungelo lokuzenzela izinqumo. Ngakho-ke, kunikeza abasebenzi ithuba lokuthatha imisebenzi emisha nokwenza izinqumo ezizimele kuyilapho benikeza usizo nesiqondiso lapho kudingeka.

3. Khuthaza ukuxhumana okuthembekile nokuvulelekayo

Ngokunikeza amalungu eqembu lakho ukuqeqeshwa, ungawasiza ukuthi axhumane ngokuphumelelayo. Lokhu kuhlanganisa ukwenza umzamo obonakalayo wokumema ilungu ngalinye leqembu ukuthi liveze imibono yalo futhi linikeze umongo owengeziwe wamazwana alo. Babonise ukuthi uyayamukela imibono yabo, kungakhathaliseki ukuthi uyavumelana nabo noma cha, ngokulalela kokubili impendulo eyakhayo nebi. Lokhu impendulo akusizi nje kuphela ekubhekaneni nokukhathazeka ngokushesha kodwa futhi kwakha isiko lokubeka izinto obala.

4. Yakha Ukuziphendulela

Uma ithimba lakho lihlala lithola umsebenzi ophansi, ligeja izikhathi ezibekiwe, lenza amaphutha afanayo ngokuphindaphindiwe, futhi lingathembeki, kungase kube nenkinga yokuziphendulela. Khumbula ukuthi ngaphandle kokuziphendulela, ukuphatha okuhle kakhulu akunakwenzeka. Ngakho-ke, ikhono labaholi lokuthatha umthwalo wemfanelo womuntu siqu futhi likhuthaze ukuziphendulela ngaphakathi kweqembu libalulekile ekusebenzeni kweqembu kanye nokwethenjwa ilungu ngalinye leqembu elinalo eqenjini. 

5. Khuthaza ukusebenzelana kwabasebenzi nokuzibandakanya

Phela bonke abasebenzi bangabantu, ukuthembana kungafundwa. Ngakho-ke, ayikho indlela engcono yokwakha ukwethembana endaweni yokusebenzela kunokubandakanya wonke umuntu emsebenzini wokuhlanganisa njengawo ukuphuma kweqembu, ukudla kwasemini kweqembu, noma imisebenzi yasehhovisi. Kungakhathaliseki ukuthi isonto lonke ukubaleka noma imikhumbi ephihliza iqhwa esheshayo, asibanikeze indawo lapho bengaziletha khona ngokugcwele emsebenzini.

Izitoreji Eziyinhloko

Lapho usebenzela ukwakha nokugcina ukholo emsebenzini, iqembu lakho lizoba nokubumbana kakhulu. Nge ubuholi obufanele, isikhuthazo, ukwazisa, namathuluzi, ithimba lakho lingafinyelela ukuphakama okusha kokubambisana nokusebenza.

💡Ungalisiza kanjani iqembu lakho lakhe ukwethembana nozwela? Nge AhaSlides, ithuluzi elimangalisayo le imihlangano engokoqobo, ukwakha iqembu, ukuqoqwa kwempendulo, Futhi ukuqeqeshwa kwamabhizinisi, ungakha kalula indawo yokusebenza ebandakanyayo lapho wonke umuntu ejabulela ukufaka isandla emigomeni evamile yeqembu.

imibuzo ejwayelekile ukubuzwa

Iyini indaba yokwethenjwa?

Inkulumo ethi "izinkinga zokwethembana" isetshenziswa ngokungakhethi ukuchaza abantu ababonisa ukuziphatha okungapheli kokungathembani, ikakhulukazi ebudlelwaneni obuseduze. Ikhuthaza ukucwaswa kwezinkinga ezinzima zemizwa. Ukungathembani okuqhubekayo kungaba nomthelela endleleni ozibheka ngayo kanye nakubo bonke ubudlelwano empilweni yakho.

Kusho ukuthini uma umuntu ethi izindaba zokuthenjwa?

Ngisho noma singekho isizathu esizwakalayo, abantu abanezinkinga zokwethenjwa bakholelwa ukuthi kukhona obakhaphele. Bakholelwa ukuthi bakhohlisiwe. Kungakhathaliseki ukuthi umuntu ubethembeke kangakanani ezikhathini ezedlule, abantu abanezinkinga zokwethenjwa bavame ukucabanga ukuthi bazokhashelwa maduze nje. 

Ingabe indaba yokuthembana iwumuzwa?

Abanye abantu bacabangela imizwa kuphela lapho bexoxa ngezinkolelo. Bahlangabezana nokuningi futhi bathuthuke njengabangqondongqondo, futhi kuvamile kubo ukuntula ukuzethemba endaweni yabo. Ibonisa kuphela ukuthi bangokoqobo futhi baqaphe kangakanani. Kodwa futhi kunezimo eziningi lapho ukungathembeki kuwukugula okudinga ukwelashwa okubanzi futhi kwesinye isikhathi kudinge ukwelulekwa ngokwengqondo ukuze ululame ngokugcwele.

Ref: Risely