All businesses know that regular customer feedback can do wonders. Multiple studies state that companies that respond to consumer feedback often observe an increase of 14% to 30% in the retention rate. Yet many smaller businesses struggle to find cost-effective survey solutions that deliver professional results.
With dozens of platforms claiming to be the "best free solution," choosing the right tool can feel overwhelming. This comprehensive analysis examines 10 leading free survey platforms, evaluating their features, limitations, and real-world performance to help business owners make informed decisions about their customer research needs.
Гарчиг
What to Look for in a Survey Tool
Selecting the right survey platform can make the difference between gathering actionable insights and wasting valuable time on poorly designed questionnaires that yield low response rates. Here are the things to look for:
1. Хэрэглэхэд хялбар байдал
Research indicates that 68% of survey abandonment occurs due to poor user interface design, making ease of use paramount for both survey creators and respondents.
Look for platforms that offer intuitive drag-and-drop question builders and a clean interface that doesn't feel clustered while supporting multiple question types, including multiple choice, rating scales, open-ended responses, and matrix questions for quantitative and qualitative insights.
2. Response Management and Analytics
Real-time response tracking has become a non-negotiable feature. The ability to monitor completion rates, identify response patterns, and spot potential issues as they occur can significantly impact data quality.
Data visualisation capabilities separate professional-grade tools from basic survey builders. Look for platforms that automatically generate charts, graphs, and summary reports. This feature proves especially valuable for SMEs that may lack dedicated data analysis resources, enabling quick interpretation of results without requiring advanced statistical knowledge.
3. Аюулгүй байдал ба дагаж мөрдөх
Data protection has evolved from a nice-to-have feature to a legal requirement in many jurisdictions. Ensure your chosen platform complies with relevant regulations such as GDPR, CCPA, or industry-specific standards. Look for features like SSL encryption, data anonymisation options, and secure data storage protocols.
Судалгааны шилдэг 10 үнэгүй хэрэгсэл
Гарчиг нь бүгдийг хэлж байна! Зах зээл дээрх хамгийн шилдэг 10 үнэгүй судалгаа гаргагчид руу орцгооё.
1. forms.app
Free plan: ✅ Yes
Үнэгүй төлөвлөгөөний дэлгэрэнгүй:
- Maximum forms: 5
- Maximum fields per survey: Unlimited
- Судалгааны хамгийн их хариулт: 100
маягтууд. апп is an intuitive web-based form builder tool mainly used by businesses and companies. With its application, users can also access and create their own forms from anywhere in the world with a couple of touches. There are more than 1000 бэлэн загвар, тиймээс өмнө нь маягт хийгээгүй хэрэглэгчид ч гэсэн энэ тав тухыг эдлэх боломжтой.
Хүч чадал: Forms.app provides extensive template library specifically designed for business use cases. Advanced features like conditional logic, payment collection, and signature capture are available even in the free tier, making it valuable for SMEs with diverse data collection needs.
хязгаарлалт: The 5-survey limit may constrain businesses running multiple simultaneous campaigns. Response limits could become restrictive for high-volume feedback collection.
Шилдэг: Companies needing professional forms for customer onboarding, service requests, or payment collection with moderate response volumes.
2.AhaSlides
Free plan: ✅ Yes
Үнэгүй төлөвлөгөөний дэлгэрэнгүй:
- Хамгийн их судалгаа: Хязгааргүй
- Maximum questions per survey: 5 quiz questions and 3 poll questions
- Maximum responses per survey: Unlimited
AhaSlides distinguishes itself through interactive presentation capabilities that transform traditional surveys into engaging experiences. The platform excels at visual data representation, displaying results in real-time charts and word clouds that encourage participant engagement.
Хүч чадал: The platform provides synchronous and asynchronous survey modes for users wanting to survey before and after an event, during a workshop/company session or at any convenient time.
хязгаарлалт: The free plan lacks data export functionality, requiring upgrade to access raw data. While suitable for immediate feedback collection, businesses needing detailed analysis must consider paid plans starting at $7.95/month.
Хамгийн сайн нь: Businesses seeking high engagement rates for customer feedback sessions, event surveys, or team meetings where visual impact matters.
3. Бичгийн хэлбэр
Free plan: ✅ Yes
Үнэгүй төлөвлөгөөний дэлгэрэнгүй:
- Хамгийн их судалгаа: Хязгааргүй
- Судалгаанд ногдох хамгийн их асуулт: 10
- Судалгааны хамгийн их хариулт: сард 10
Төрөл хэлбэр Гоёмсог дизайн, ашиглахад хялбар, гайхалтай боломжуудаараа үнэ төлбөргүй судалгааны шилдэг хэрэгслүүдийн дунд аль хэдийн том нэр болжээ. Асуултыг салбарлах, логик үсрэлт хийх, хариултуудыг (харилагчдын нэр гэх мэт) судалгааны текстэнд оруулах зэрэг онцлох зүйлсийг бүх төлөвлөгөөнд ашиглах боломжтой. Хэрэв та судалгааныхаа загварыг илүү хувийн болгож, брэндээ нэмэгдүүлэхийг хүсвэл төлөвлөгөөгөө Plus болгож сайжруулаарай.
Хүч чадал: Typeform sets the industry standard for survey aesthetics with its conversational interface and smooth user experience. The platform's question branching capabilities create personalised survey paths that improve completion rates significantly.
хязгаарлалт: Severe restrictions on responses (10/month) and questions (10 per survey) make the free plan suitable only for small-scale testing. The pricing jump to $29/month may be steep for budget-conscious SMEs.
Шилдэг: Companies prioritising brand image and user experience for high-value customer surveys or market research where quality trumps quantity.
4. Jotform
Free plan: ✅ Yes
Үнэгүй төлөвлөгөөний дэлгэрэнгүй:
- Хамгийн их судалгаа: 5
- Судалгаанд ногдох хамгийн их асуулт: 100
- Судалгааны хамгийн их хариулт: сард 100
jotform нь таны онлайн судалгаанд туршиж үзэх ёстой өөр нэг аварга том судалгаа юм. Бүртгэлтэй бол та олон мянган загварт хандах боломжтой бөгөөд ашиглах боломжтой олон элемент (текст, гарчиг, урьдчилан бэлтгэсэн асуулт, товчлуурууд) болон виджетүүд (шалгах хуудас, олон текст талбар, зургийн гулсагч) байна. Та мөн санал асуулгадаа нэмэхийн тулд оролтын хүснэгт, масштаб, одоор зэрэглэлийн зарим судалгааны элементүүдийг олох боломжтой.
Хүч чадал: Jotform's comprehensive widget ecosystem enables creation of complex forms beyond traditional surveys. Integration capabilities with popular business applications streamline workflow automation for growing businesses.
хязгаарлалт: Survey limits may prove restrictive for businesses running multiple campaigns. The interface, while feature-rich, can feel overwhelming for users seeking simplicity.
Шилдэг: Businesses requiring versatile data collection tools that extend beyond surveys into registration forms, applications, and complex business processes.
5. SurveyMonkey
Free plan: ✅ Yes
Үнэгүй төлөвлөгөөний дэлгэрэнгүй:
- Хамгийн их судалгаа: Хязгааргүй
- Судалгаанд ногдох хамгийн их асуулт: 10
- Судалгааны хамгийн их хариулт: 10
SurveyMonkey нь энгийн загвартай, том биш интерфейстэй хэрэгсэл юм. Түүний үнэгүй төлөвлөгөө нь жижиг бүлгийн хүмүүсийн дунд богино, энгийн судалгаа хийхэд тохиромжтой. Энэхүү платформ нь танд 40 судалгааны загвар, өгөгдөлд дүн шинжилгээ хийхээс өмнө хариултыг ангилах шүүлтүүрийг санал болгодог.
Хүч чадал: As one of the oldest survey platforms, SurveyMonkey offers proven reliability and an extensive template library. The platform's reputation makes it trusted by respondents, potentially improving response rates.
хязгаарлалт: Strict response limits (10 per survey) severely constrain free usage. Essential features like data export and advanced analytics require paid plans starting at $16/month.
Шилдэг: Businesses conducting occasional small-scale surveys or testing survey concepts before investing in larger-scale feedback programs.
6. SurveyPlanet
Free plan: ✅ Yes
Үнэгүй төлөвлөгөөний дэлгэрэнгүй:
- Хамгийн их судалгаа: Хязгааргүй
- Судалгааны хамгийн их асуулт: Хязгааргүй
- Maximum responses per survey: Unlimited
SurveyPlanet has a quite minimalist design, 30+ languages and 10 free survey themes. You might score a good deal by using its free plan when you’re looking to gather a large number of responses. This free survey maker does have some advanced features like exporting, question branching, skip logic and design customisation, but they’re for Pro & Enterprise plans only.
Хүч чадал: SurveyPlanet's truly unlimited free plan removes common constraints found in competitor offerings. The multilingual support enables global reach for international SMEs.
хязгаарлалт: Advanced features like question branching, data export, and design customisation require paid plans. The design feels a bit outdated for companies wanting an on-brand survey look.
Шилдэг: Companies needing high-volume data collection without budget constraints, particularly businesses serving international markets.
7. Zoho судалгаа
Free plan: ✅ Yes
Үнэгүй төлөвлөгөөний дэлгэрэнгүй:
- Хамгийн их судалгаа: Хязгааргүй
- Судалгаанд ногдох хамгийн их асуулт: 10
- Судалгааны хамгийн их хариулт: 100
Зохо овгийн модны өөр нэг салбар энд байна. Zoho Survey Энэ нь Zoho бүтээгдэхүүний нэг хэсэг тул бүх програм ижил төстэй загвартай тул Zoho-н олон шүтэн бишрэгчид таалагдах болно.
The platform looks fairly simple and has 26 languages and 250+ survey templates for you to choose from. It also allows you to embed surveys on your websites and it starts reviewing data immediately as a new response comes.
Хүч чадал: Survs emphasises mobile optimisation and ease of use, making it ideal for on-the-go survey creation. Real-time results and team collaboration features support agile business environments.
хязгаарлалт: Question limits may constrain comprehensive surveys. Advanced features like skip logic and branded design require paid plans starting at €19/month.
Шилдэг: Companies with mobile-first customer bases or field teams requiring quick survey deployment and response collection.
8. Crowdsignal
Free plan: ✅ Yes
Үнэгүй төлөвлөгөөний дэлгэрэнгүй:
- Хамгийн их судалгаа: Хязгааргүй
- Судалгааны хамгийн их асуулт: Хязгааргүй
- Maximum responses per survey: 2500 question responses
Crowdsignal possesses 14 types of questions, ranging from quizzes to polls, and has a built-in WordPress plugin for a no-frills web-based survey.
Хүч чадал: Crowdsignal's connection to WordPress makes it ideal for content-driven businesses. The generous response allowance and included data export provide excellent value in the free tier.
хязгаарлалт: Limited template library requires more manual survey creation. The platform's newer status means fewer third-party integrations compared to established competitors.
Шилдэг: Companies with WordPress websites or content marketing businesses seeking seamless survey integration with their existing web presence.
9. ProProfs Survey Maker
Free plan: ✅ Yes
Үнэгүй төлөвлөгөөнд дараахь зүйлс орно.
- Хамгийн их судалгаа: Хязгааргүй
- Судалгааны хамгийн их асуулт: Тодорхойгүй
- Судалгааны хамгийн их хариулт: 10
ProProfs survey is a user-friendly online survey creation platform that enables businesses, educators, and organisations to design professional surveys and questionnaires without requiring technical expertise.
Хүч чадал: The platform's intuitive drag-and-drop interface allows even non-technical users to create professional-looking surveys quickly, while its extensive template library provides ready-made solutions for common survey needs.
хязгаарлалт: Extremely limited response allowance (10 per survey) restricts practical usage. The interface appears dated compared to modern alternatives.
Шилдэг: Organisations with minimal survey needs or businesses testing survey concepts before committing to larger platforms.
10. Google маягт
Free plan: ✅ Yes
Хэдийгээр сайн тогтсон ч, Google Forms might lack the modern flair of newer options. As a part of the Google ecosystem, it excels in user-friendliness and quick survey creation with diverse question types.
Үнэгүй төлөвлөгөөнд дараахь зүйлс орно.
- Unlimited surveys, questions, and responses
Хүч чадал: Google Forms provides unlimited usage within the familiar Google ecosystem. Seamless integration with Google Sheets enables powerful data analysis using spreadsheet functions and add-ons.
хязгаарлалт: Limited customisation options may not meet branding requirements for customer-facing surveys.
Шилдэг: Companies wanting simplicity and integration with existing Google Workspace tools, particularly suitable for internal surveys and basic customer feedback.
Ямар үнэгүй судалгааны хэрэгсэл танд хамгийн тохиромжтой вэ?
Matching tools to business needs:
Interactive real-time survey: AhaSlides helps organisations to engage the audience effectively with the least investment.
High-volume data collection: SurveyPlanet and Google Forms offer unlimited responses, making them ideal for businesses conducting large-scale market research or customer satisfaction surveys.
Brand-conscious organisations: Typeform and forms.app provide great design capabilities for businesses where survey appearance impacts brand perception.
Integration-dependent workflows: Zoho Survey and Google Forms excel for businesses already committed to specific software ecosystems.
Budget-constrained operations: ProProfs offers the most affordable upgrade paths for businesses needing advanced features without significant investment.
