What are the 4 basic components of assertive communication?

Assertive communication has 4 steps: #1. the situation, #2. the feeling, #3. the explanation, and #4. the request.

What is assertive communication in communication?

Assertive communication is a style of communication that involves expressing thoughts, feelings, and beliefs in a confident and straightforward manner, while also respecting others.

What are the five barriers of assertiveness?

Five common barriers to assertiveness are: #1. Fear of conflict, #2. Low self-esteem, #3. Perfectionism, #4. Rigid thinking, #5. Lack of skills.

Maluso Okhazikika Oyankhulana | Makiyi a 5 Othandizira Kuyankhulana Kwabwino Kwambiri

Kodi ndi kangati mwalakalaka mutalankhula zinthu zina koma simunatero? Kapena mumamva ngati mumalola anthu kuyenda pa inu?

Uthenga wabwino - ndi maphunziro odzidalira, mukhoza kukhala odalirika kulankhula maganizo anu mwaulemu.

M'nkhaniyi, tikugawana malangizo athu abwino kwambiri opangira luso lolankhulana motsimikiza. Kaya mumavutika kuti mumvetsetse mfundo yanu kapena mumakhala ngati chotchinga pakhomo, kudzidalira ndi luso lophunzirira.

M'ndandanda wazopezekamo

Kodi Assertive Communication ndi chiyani?
Ma 3 C a Assertive Communication
Malangizo 5 Othandizira Maluso Odzidalira Oyankhulana
Zitengera Zapadera
Mafunso Ofunsidwa Kawirikawiri

Kodi Assertive Communication ndi chiyani?

Kulankhulana motsimikizaNdi njira yolankhulirana pomwe mumayimira ufulu wanu ndi malingaliro anu pomwe mukulemekeza ena.

Tonse takhalapo - pempho likubwera mwanjira yanu yomwe simukukondwera nayo. Kodi mumachita mantha ndikulola kuti mkwiyo ukule? Kapena kupita nyukiliya ndi kukanidwa moto? Pali njira yabwinoko imalimbitsa ubale ndikukwaniritsa zosowa zenizeni.

Anthu osasamala komanso aukali amatha kukhala ngati zitseko kapena kusokoneza kukhulupirirana pakapita nthawi. Ndipo anthu ochita zachiwawa? Zovala zawo zophimbidwa zopyapyala zili pansi pa lamba. Palibe mwa masitayelo awa omwe amatsogolera bwino.

Kukhazikika ndiko njira ya diplomat. Imavomereza malingaliro onse awiri mumkangano kuti tipeze kumvetsetsana.

Pokhala wodziyimira pawokha, mbali zonse ziwiri zimamveka pamene mgwirizano ukupambana mikangano. Kukakamiza kwambiri kapena kuwukira sikumakufikitsani kulikonse mwachangu. Pezani malo odalirika apakati kumbali zonse. Diplomacy imapangitsa kuti ntchitoyo ichitike bwino - ndi maubale.

zokhudzana:

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Ma 3 C a Assertive Communication

3'C ya kulankhulana modzidalira ndi kulamulira, kumveka bwino ndi chidaliro, zomwe zimapereka ndondomeko yofunikira pokuthandizani kuti mukhale odzidalira popanda kuwonedwa ngati wopondereza kapena wankhanza kwa ena.

Control

Zinthu zikafika povuta, zimakhala zosavuta kukhumudwa kapena kunena zinthu zimene mumanong’oneza nazo bondo. Koma poyeserera, mutha kudziphunzitsa kukhala ofatsa, odekha, komanso osonkhanitsidwa. Pumirani mozama musanayankhe. Mvetserani mwachangu popanda kuweruza. Zosintha zazing'onozi zimakupangitsani kukhala pampando wa dalaivala pazokambirana zilizonse.

momveka

Chotero kusamvana kochuluka kumachokera ku mawu osamveka bwino kapena aukali. Dulani chisokonezocho pokhala mwachindunji ndi mwaulemu patsogolo. Nenani zosowa zanu ndi malingaliro anu molunjika pogwiritsa ntchito mawu akuti "Ine" popanda kukutsutsani. Osasiya malo a mauthenga osakanikirana pamene mukulankhula zoona zanu momveka bwino.

chidaliro

Kudzitsimikizira nokha kumatanthauza kuima motalikirapo kuti ndinu ndani komanso zomwe mumabweretsa patebulo. Dziwani kufunikira kwanu ndipo lankhulani ndi chitsimikizo chomwe chimabwera chifukwa chokonzekera. Onetsani mfundo zanu molunjika ndipo musachite manyazi kugawana nzeru zanu. Lolani chilankhulidwe cha thupi lanu ndi kamvekedwe zigwirizane ndi kukhazikika komwe kuli mkati.

Malangizo 5 Othandizira Maluso Odzidalira Oyankhulana

Ngakhale kuti chochitika chilichonse chimakhala chapadera, malangizowa akuyenera kukuthandizani kukulitsa luso lanu loyankhulirana ndikukhala kazembe wapamwamba:

#1. Gwiritsani ntchito mawu akuti "I".

Chifukwa chake mumadzipeza kuti mumangomenya mitu ndi anzanu kapena mumamva kuti simunamvepo pamisonkhano. Mwayi wake, mukuimba mlandu mosadziwa pa zomwe mwasankha.

Kunena kuti "Mumachita izi" kapena "Simumachita izi" kumayambitsa chitetezo mwachangu kuposa momwe munganene kuti "Ndani ine?". M'malo mwake, yesani kuchotsa milandu pogwiritsa ntchito mawu akuti "Ine".

Pofotokoza zinthu mmene inuyo mukuonera m’malo moukira ena, mumachepetsa kutentha nthawi yomweyo.

Mwachitsanzo, m'malo mongonena kuti "Mwachedwa nthawi zonse!", yesani molimba mtima koma mwachidziwitso "Ndimakhumudwa ngati masiku omaliza sanakwaniritsidwe".

Anthu sangatsutse momwe mumamveradi mkati. Ndipo amakhala omvera kwambiri kupeza mayankho a mafunso ngati sakuimbidwa mlandu. Kudziwa kusintha kwa mawu osavuta a "I" kukupulumutsirani mikangano yambiri kuntchito.

zitsanzo:

Popereka ndemanga:

"Ndikuwona kuti misonkhano yathu yamagulu ikhoza kukhala yothandiza kwambiri ngati tikhala ndi chidwi ndi zomwe tikufuna"

Mukapempha thandizo:

"Ndikumva kuthedwa nzeru ndi polojekitiyi. Mungandithandize ..."

Pogawira ena ntchito:

"Ndingayamikire ngati mutha kulumikizana ndi makasitomala zakusintha kwanthawi yake"

Poika malire:

"Ndikufunika chidziwitso chatsiku limodzi kuti ndisinthe ndandanda kuti nditsimikizire kuti nditha kuwalandira"

Mukatsutsana ndi chisankho:

"Sindimagwirizana ndi njira imeneyo chifukwa muzochitika zanga ..."

#2. Pitirizani Kuwonana ndi Maso

Kodi mumamva ngati uthenga wanu ukutayika mukamalankhula kuntchito? Zitha kukhala chifukwa cha njira zolankhulirana zolakwika monga kupeputsa kuyang'ana kwanu.

Kuyang'ana m'maso, kapena kusowa kwake, kumalankhula zambiri za kuchuluka kwa chidaliro chanu. Mukayang'ana m'maso pokambirana, zimawonetsa kuti mumakhulupirira zomwe mukunena ndipo simuwopa kuyimilira malingaliro anu.

Zingakhale zosamveka bwino poyamba ngati mumakonda kuyang'ana pansi kapena kuzungulira chipinda. Koma yang’anani kwambiri munthu amene mukulankhula nayeyo, ndipo nthawi yomweyo zimalimbitsa chikhulupiriro chanu.

Omvera amakuwonani kuti ndinu ovomerezeka chifukwa mukuchita nawo mokwanira. M'kupita kwa nthawi, kutsimikiza kochokera kukuyang'ana maso kumayambanso kumverera ngati zoona.

Chifukwa chake dzitsutseni nokha pazokambirana zovuta zomwe sizingapeweke zomwe zikubwera - limbikani mtima kuyang'ana ena m'maso.

💡Nsonga: Yang'anani pakati pa maso awo, osati mwa ana, ngati kuyang'anitsitsa kumamveka kwambiri.

#3. Lankhulani Molimba Mtima ndi Liwu Lotsimikizika

Uthenga wanu uyenera kumveka mokweza komanso momveka bwino - osagwedezeka pamiyendo yanu! Ngakhale kuti chidaliro sichichitika mwadzidzidzi, mutha kuyamba kusintha njira yanu yolankhulirana lero poyang'ana momwe mumagwiritsira ntchito mawu anu.

Lankhulani ndi mawu okhazikika ndi liŵiro lokhazikika popereka ndemanga pa zokambirana kapena pokambirana zovuta. Liwu lotsimikizika likuwonetsa kuti mumakhulupirira malingaliro anu ndipo muli ndi ufulu womvera.

Ngati minyewa ikukhudzani, pumani mozama kuti mulankhule mawu osasunthika musanalowemo. Mukamayesetsa, mawu olemekezeka amakhala abwino kwa inu.

Anzathu ndi makasitomala omwe mwachibadwa amatengeka ndi anthu omwe amawonetsa chidaliro kudzera m'mawu awo. Chifukwa chake khalani omasuka kutulutsa mawu anu enieni.

Ngakhale zimafunika kutuluka kunja kwa zone yanu, tikulonjeza kuti muwona momwe zimakhudzira. Malingaliro anu amafunikiradi kulimba mtima kumeneko. Khulupirirani kuti malingaliro anu oganiza bwino akuyenera kukhala ndi nsanja yolimbikitsidwa.

#4. Ganizirani Zothetsera, Osati Mavuto Okha

Tonse tagwira ntchito ndi wodandaulayu - yemwe amangoyambitsa zovuta popanda kukonza.

Ndipatseni kaye kaye, sichoncho? Ngakhale kunena zodetsa nkhawa kuli koyenera, kungogwira popanda kupereka kumakalamba mwachangu. Monga wolankhula wodzidalira, tsogolerani kusintha kwabwino komwe mukufuna kuwona.

Zinthu zikavuta, musamangoyambitsa nkhani. Perekani njira zochiritsira zomwe zikuwonetsanso kuti ndinu osewera watimu wokhazikika m'malo mongogwiritsa ntchito tizilombo.

Mwachitsanzo, ngati mukuda nkhawa kuti nthawi yomaliza yatsala pang'ono kutha, perekani lingaliro la kugawanso ntchito m'malo mongotsindika kuti sizingatheke. Zomwe mumalemba zimakhala ndi madzi ochulukirapo zikaphatikizidwa ndi mapulani a pragmatic motsutsana ndi kutsutsa kopanda pake.

M'malo mosagwirizana ndi madandaulo, bweretsani anthu pamodzi kuti apeze mayankho. Kulolerana kumachepetsa mikangano pamene mbali zonse zikuyesetsa kuti apambane.

Khalani omasuka koma otsimikizika oyitanitsa mgwirizano osati kutsutsa. Ndi mavuto ndi malingaliro ophatikizidwa pamodzi motsimikiza, mumalimbikitsa mgwirizano osati kukwiya. Yambani kusintha kuchoka pa otsutsa kupita ku chothandizira ntchito lero!

Zitsanzo za momwe mungapangire mayankho kuntchito:

Ngati mapulojekiti amachedwa nthawi zambiri, perekani malingaliro akugwiritsa ntchito PMS kuti muthandizire kukonza ndi kutsatira masiku omaliza.
Ngati misonkhano ikatha nthawi zambiri, funsani chombo chophwanyira madzi oundana mafunso ophatikizanakuti aliyense azigwirizana.
Ngati kulumikizana pakati pa madipatimenti kulibe, limbikitsani kuyambitsa misonkhano yosintha nthawi zonse kapena dongosolo logawana zolemba za polojekiti.
Ngati ntchitoyo ikuwoneka yosagawanika, funsani kuti mufufuze ntchito kuti muwonetsetse kuti maudindo akufotokozedwa momveka bwino ndikugawidwa mofanana.
Ngati kuchulukitsitsa kwa bajeti kuli vuto, perekani chiyerekezo chamtengo woyambirira ndi malo ovomerezeka a zowonongera zazikulu.
Ngati kukonzekera kwanthawi yayitali kulibe, perekani kuti mutsogolere magawo okonzekera bwino kuti afotokoze zolinga ndi zofunika.
Ngati ndondomeko zikuwoneka zosamvetsetseka, perekani kufotokozera ndondomeko ndi bukhu la ogwira ntchito kapena ndondomeko ya wiki.

#5. Lemekezani Maganizo a Ena

Tonse takhala tikukambirana mbali imodzi pomwe winayo sakumvetsera konse.

N'zomvetsa chisoni kuti nafenso tachita zimenezi pamene maganizo athu akuthamangira ku zomwe tidzanene. Koma olankhula molimba mtima amakhala ndi luso lomvetsera mwachidwi - ndiye chinsinsi cholumikizirana pazosiyana.

Ena akamalankhula, ikani ziweruzo pambali ndipo yesani kuwona momwe amaonera. Mvetserani malingaliro athunthu popanda kupanga zotsutsa mkati.

Zindikirani chilankhulidwe cha thupi ndi kamvekedwe ka mawu - zonsezi zimakulitsa kumvetsetsa. Pewaninso mawu amkati "ofufuza zenizeni".

Mukamaliza, thokozani wokamba nkhani pogawana nawo. Kuyamikira kumasonyeza kuti mumalemekeza maganizo awo ngakhale mutakhala kuti simukugwirizana nawo pambuyo pake. Anthu amamva kuti akumvedwa ndipo motero amakhala omvera pazokambirana zamtsogolo. Kumvetsera sikutanthauza kuvomera mbali yanunso - kumatanthauza kuthetsa nkhani mwachidziwitso.

Zitengera Zapadera

Kudzidalira kumatengera chizolowezi kuti kukule bwino, koma pitilizani kusapeza komwe kulipo - kudziyimira pawokha ndi maubale anu adzakhala olimba.

Osachita mantha kugawana malingaliro anu mwaukadaulo. Ndipo musaiwale kumvetsera mwachidwi kuti mumvetsetse malingaliro enanso.

Mudzadabwitsidwa kuti chikoka, zokolola ndi kukhutitsidwa ndi ntchito zidzakula bwanji.

Mafunso Ofunsidwa Kawirikawiri

4

Kuyankhulana modzidalira kuli ndi njira zinayi: #4. mkhalidwe, #1. kumva, #2. kufotokoza, ndi #3. pempho.

Kodi kulumikizana kodzidalira ndi chiyani mukulankhulana?

Kuyankhulana motsimikiza ndi a njira yolankhuliranazomwe zimaphatikizapo kufotokoza malingaliro, malingaliro, ndi zikhulupiriro molimba mtima ndi mosapita m'mbali, komanso kulemekeza ena.

Kodi zotchinga zisanu za kulimba mtima ndi ziti?

Zolepheretsa zisanu zomwe zimalepheretsa kudzidalira ndi izi: #1. Kuopa mikangano, #2. Kudzidalira, #3. Kukonda Kuchita Zinthu Mwangwiro, #4. Kuganiza kolimba, #5. Kupanda luso.