Zitsanzo 6 Zochita Zabwino Kwambiri, Zochita Zabwino & Zida Pabizinesi Yanu mu 2024

Kuchita Bwino (OpEx) ndi njira yofunikira yomwe imathandizira mabungwe kukhathamiritsa mabizinesi ndikuwongolera magwiridwe antchito. Imayang'ana pakusintha kosalekeza, kukulitsa zokolola ndi mtundu, kupulumutsa ndalama, ndikupeza mpikisano wokhazikika pamsika. 

M'nkhani ino, tiwona zenizeni zenizeni Zitsanzo Zabwino Kwambiri komanso kufotokozera bwino momwe magwiridwe antchito alili. Popenda zitsanzozi, titha kudziwa momwe makampaniwa agwiritsira ntchito mfundozi kuti apeze zotsatira zabwino kwambiri komanso momwe tingagwiritsire ntchito njirazi m'mabizinesi athu.

M'ndandanda wazopezekamo

• #1 - Kodi Kuchita Bwino Kumatanthauza Chiyani?
• #2 - Chifukwa Chiyani Kuchita Zabwino Ndikofunikira?
• #3 - Ndani Amapindula Ndi Kuchita Bwino Kwambiri?
• #4 - Kodi Kuchita Bwino Kuyenera Kukhazikitsidwa Liti?
• #5 - Kodi Kuchita Bwino Kwambiri Kungagwiritsidwe Ntchito Kuti?
• #6 - Zida Wamba Ndi Njira Zogwirira Ntchito Zabwino
• #7 - Momwe Mungagwiritsire Ntchito Kuchita Bwino Kwambiri?
• #8 - Zitsanzo Zabwino Kwambiri Zogwirira Ntchito 
• Zitengera Zapadera
• Mafunso Ofunsidwa Kawirikawiri

#1 - Kodi Kuchita Bwino Kumatanthauza Chiyani?

Operational Excellence ndi njira kukhathamiritsa ntchito zamabizinesi kuti ziwongolere bwino, kuchepetsa zinyalala, komanso kukweza zinthu kapena ntchito zomwe zimaperekedwa kwa makasitomala. 

Zimaphatikizapo njira zingapo, zida, ndi machitidwe kuti akwaniritse bwino komanso magwiridwe antchito a bungwe.

Operational Excellence ikufuna:

• Pangani chikhalidwe cha kusintha kosalekeza kumene antchito onse akugwira ntchito yopititsa patsogolo ntchito.
• Kwezani mtengo kwa makasitomala ndikukwaniritsa mpikisano wokhazikika pamsika.

Zida ndi njira zogwirira ntchito bwino zikuphatikiza Lean, Six Sigma, Kaizen, Total Quality Management (TQM), Business Process Reengineering (BPR), Customer Relationship Management (CRM), ndi zina zambiri. Zida izi zimathandiza mabungwe kukhathamiritsa njira, kulimbikitsa zokolola ndi khalidwe, kusunga ndalama, ndi kupititsa patsogolo luso la makasitomala.

• Mwachitsanzo, Kampani yopanga zakudya imatha kugwiritsa ntchito Operational Excellence kuti ipititse patsogolo ntchito zamakasitomala. Izi zingaphatikizepo kukhazikitsa a kugwirizana kwa kasitomala (CRM) yowunikira kuyanjana kwamakasitomala ndikuzindikira madera oyenera kusintha. Popereka chithandizo chamakasitomala mwaukadaulo komanso payekhapayekha, kampaniyo imatha kukulitsa kukhutitsidwa kwamakasitomala ndi kukhulupirika, zomwe zimapangitsa kuti malonda achuluke komanso ndalama.

#2 - Chifukwa Chiyani Kuchita Zabwino Ndikofunikira?

Nazi zifukwa zazikulu zomwe Operational Excellence imafunikira:

• Wonjezerani mphamvu: Kuchita Bwino Kwambiri kungathandize kukhathamiritsa njira zopangira ndi ntchito zina zamabizinesi, potero kuchepetsa ndalama zopangira ndikukweza phindu.

• Limbikitsani zogulitsa ndi ntchito zabwino: Operational Excellence imathandizira mabungwe kukonza njira zopangira ndikuchepetsa zolakwika kuti apititse patsogolo malonda ndi ntchito. Zimatsogolera kuzinthu zabwinoko / ntchito, kumawonjezera kukhutira kwamakasitomala, ndikulimbitsa mbiri yamtundu wawo.

• Pangani mpikisano wokhazikika: Mabungwe omwe amatengera Operational Excellence amatha kupanga zinthu ndi ntchito zapamwamba pamtengo wotsika. Kotero amatha kukopa makasitomala atsopano pamene akusunga makasitomala omwe alipo bwino.

• Limbikitsani kukhazikika: Akakonza njira zopangira ndikugwiritsa ntchito zinthu mosasunthika, mabungwe amatha kuchepetsa momwe bizinesi imakhudzira chilengedwe ndikuthandizira mabungwe kukula mokhazikika mpaka mtsogolo.

Malangizo Othandizira Kuchita Bwino

• Kulankhulana Mogwira Mtima Pantchito
• Ulemu Pantchito

#3 - Ndani Amapindula Ndi Kuchita Bwino Kwambiri?

Njira ya Operational Excellence imapanga mwayi wopambana kwa onse, kuphatikiza olemba anzawo ntchito, antchito, makasitomala, ndi omwe ali ndi masheya.

• Kwa Olemba Ntchito: Njira iyi imatha kuthandiza olemba anzawo ntchito kuwongolera njira zawo ndikupanga bizinesi yopambana komanso yokhazikika.
• Kwa Ogwira Ntchito: Kugwiritsira ntchito Operational Excellence kungapangitse malo otetezeka, ogwira ntchito bwino, maphunziro abwino ndi mwayi wachitukuko, komanso chitetezo chabwino cha ntchito.
• Kwa Makasitomala: Kuchita Bwino Kwambiri kumatha kubweretsa zogulitsa ndi ntchito zapamwamba kwambiri, nthawi yotumizira mwachangu, komanso makasitomala omvera.
• Kwa Ogawana: Kuchita Bwino Kwambiri kumatha kupangitsa kuti phindu lichuluke, kuchulukirachulukira kwachuma, komanso kuchuluka kwa omwe ali nawo.

#4 - Kodi Kuchita Bwino Kuyenera Kukhazikitsidwa Liti?

Mabungwe amatha kutengera Operational Excellence nthawi iliyonse, koma pali zochitika zina zomwe zingakhale zopindulitsa motere:

• Pamene njira zamabizinesi ndi kupanga sizikuyenda bwino komanso kukumana ndi mavuto.
• Pamene mtengo wopangira ndi bizinesi uli wokwera kapena ukuwonjezeka.
• Pamene khalidwe la mankhwala ndi ntchito si kukumana makasitomala 'zofuna.
• Pamene mapangidwe abungwe ndi njira zopangira sizikwaniritsidwa.
• Pamene mwayi wampikisano uli pachiwopsezo, bungwe liyenera kuwongolera magwiridwe antchito ake kuti lipikisane pamsika.
• Pamene bungwe likuyang'ana kulimbikitsa chitukuko chokhazikika ndikuwonetsetsa tsogolo la bizinesi.

Nazi zitsanzo zina za nthawi yomwe bungwe lingafune kuganizira kugwiritsa ntchito Operational Excellence:

• Wopereka chithandizo chamankhwala akuyesera kuthana ndi njira zambiri zokonzera nthawi komanso nthawi yodikirira odwala. Woperekayo amasankha kugwiritsa ntchito Operational Excellence kuti apititse patsogolo kayendetsedwe kake ka ntchito ndikuwongolera zochitika za odwala, zomwe zimabweretsa nthawi yaifupi yodikirira komanso kukhutira kwa odwala.

• Kampani yoyambira ikukula mwachangu ndipo ikufuna kukulitsa ntchito zake kuti ikwaniritse zofunikira. Kampaniyo imagwiritsa ntchito Operational Excellence kuti iwonetsetse kuti njira zake ndi zogwira mtima komanso zokhazikika, zomwe zimalola kuti ipitilize kukula popanda kupereka nsembe zabwino kapena kuwononga ndalama zambiri.

#5 - Kodi Kuchita Bwino Kwambiri Kungagwiritsidwe Ntchito Kuti?

Bungwe lililonse lomwe likufuna kukhathamiritsa njira zake zopangira kapena mabizinesi amatha kugwiritsa ntchito Operational Excellence. 

Kupanga, ntchito, kasamalidwe kazinthu, chisamaliro chaumoyo, maphunziro, boma, ndi mafakitale ena ambiri atha kugwiritsa ntchito njira ya Operational Excellence. Itha kugwiritsidwanso ntchito pamlingo uliwonse, kuchokera kumakampani ang'onoang'ono kupita kumakampani apadziko lonse lapansi.

#6 - Zida Wamba Ndi Njira Zogwirira Ntchito Zabwino

Operational Excellence imagwiritsa ntchito zida ndi njira zosiyanasiyana kuti akwaniritse cholinga chokwaniritsa zopangira ndi bizinesi. Nazi zida ndi njira 4 zomwe zimagwiritsidwa ntchito kwambiri mu Ubwino Wogwira Ntchito:

1/ Kupanga Zinthu Zotsamira 

Lean Manufacturing ndi chimodzi mwazinthu zofunika kwambiri pakugwirira ntchito bwino. Njira iyi imayang'ana kwambiri kukhathamiritsa njira zopangira pochepetsa ntchito zowononga komanso kukhathamiritsa kugwiritsa ntchito zinthu. 

Pali mfundo 5 zoyambira pa Lean Manufacturing:

1. Zamtengo: Tanthauzirani mtengo kuchokera kumalingaliro a kasitomala ndikuyang'ana pakupereka mtengowo mwa kukhathamiritsa njira yopangira.
2. Mtengo Mtsinje: Tanthauzirani kuchuluka kwa mtengo (njira yomwe chinthucho chimapangidwira mpaka chikaperekedwa kwa kasitomala) ndikuwonjeza mayendedwe awa.
3. Kupanga Kuyenda: Pangani njira zopangira zopangira kuti muwonetsetse kuti zinthu zikupangidwa panthawi yoyenera komanso mokwanira kuti zikwaniritse zosowa za makasitomala.
4. Palibe Zinyalala: Chepetsani mitundu yonse ya zinyalala popanga, kuphatikiza nthawi, zida, ndi zida.
5. Kupitiliza Kupitiliza: Pitirizani kukonza njira zopangira kuti muwonjezere zokolola, kuchepetsa mtengo, komanso kukulitsa mtundu wazinthu.

2 / Six Sigma

The Six Sigma njira imayang'ana kwambiri kuchepetsa zolakwika pakupanga ndi bizinesi pogwiritsa ntchito zida ndi njira zowerengera. Njira za DMAIC zokhazikitsa Six Sigma zikuphatikiza

• Tanthauzo: Dziwani vuto lomwe liyenera kuthetsedwa ndikukhazikitsa cholinga chenicheni.
• Lingani: Yezerani ndondomekoyi posonkhanitsa deta yokhudzana ndi kupanga ndi bizinesi.
• Kufufuza: Gwiritsani ntchito zida ndi njira zowerengera kuti mufufuze zambiri ndikuzindikira chomwe chimayambitsa mavuto.
• Kupititsa patsogolo: Kupanga ndi kukhazikitsa njira zothetsera mavuto ndikuwongolera njira.
• Kudzetsa: Onetsetsani kuti mayankho omwe akhazikitsidwa akukwaniritsa zolinga zawo, ndikuwunika momwe amapangira ndi bizinesi kuti azindikire ndikukonza zovuta zomwe zikubwera.

3 / Kaizi 

Kaizen ndi njira yopititsira patsogolo njira yomwe imayang'ana kwambiri kupeza ndikuchotsa nsikidzi, zovuta, ndi zovuta zazing'ono pakupanga ndi bizinesi. 

Ndi njira ya Kaizen, ogwira ntchito akulimbikitsidwa kuti apereke zowonjezera kuti apititse patsogolo njira ndikupanga malo abwino ogwirira ntchito kuti akwaniritse kusintha kosatha komanso kosatha. 

Nazi njira zenizeni za njira ya Kaizen:

• Dziwani zolinga zowonjezera ndi mavuto omwe akuyenera kuthetsedwa.
• Konzani magulu ogwira ntchito kuti athetse mavuto, ndikupeza mayankho.
• Sungani ndi kusanthula deta kuti muwone momwe ndondomekoyi ilili panopa.
• Limbikitsani zosintha ndikusintha pang'ono kuti muwongolere ndondomekoyi.
• Yesani ndikuwunika zowongolera kuti muwonetsetse kuti zikuyenda bwino ndikupitiliza kukonza njirayo.

4/ Total Quality Management 

Total Quality Management (TQM) ndi njira yoyendetsera bwino yomwe imayang'ana kwambiri kukweza kwazinthu ndi ntchito pakupanga ndi bizinesi yonse. 

TQM imaphatikizapo ntchito ndi zida zotsimikizira zabwino: kuyambira pakukhazikitsa zolinga zogwirira ntchito bwino mpaka pakuwunika mtundu wazinthu, komanso kupanga njira mpaka ogwira ntchito yophunzitsa mapulogalamu.

#7 - Momwe Mungagwiritsire Ntchito Kuchita Bwino Kwambiri?

Njira yogwiritsira ntchito Operational Excellence imatha kusiyana ndi bungwe ndi mafakitale. Nawa njira zingapo pakukhazikitsa Operational Excellence:

1/ Kufotokozera zolinga ndi mapulani

Choyamba, mabungwe ayenera kufotokozera zolinga zawo kuti awonetsetse kuti Operational Excellence ikugwira ntchito kwa iwo. Kenako amatha kupanga njira yoyendetsera ntchito yabwino kwambiri.

2/ Yang'anani momwe zinthu ziliri ndikuzindikira zovuta

Kenako, amayenera kuwunika momwe zinthu ziliri panopa pakupanga kwawo ndi zochitika zina zamabizinesi kuti azindikire zovuta kapena kuwononga. 

3/ Gwiritsani Ntchito Zida Zochita Zabwino Kwambiri ndi Njira

Mavuto akapezeka, mabungwe amatha kugwiritsa ntchito zida ndi njira za Operational Excellence kuti apititse patsogolo njira zopangira ndi ntchito zina zamabizinesi. Zida ndi njirazi zingaphatikizepo Lean Six Sigma, Kaizen, TPM, ndi zina.

4/ Maphunziro Ogwira Ntchito

Gawo lofunikira pakukhazikitsa Operational Excellence ndikuphunzitsa antchito kuti athe kumvetsetsa ndikukhazikitsa njira zatsopano. Mabungwe akuyenera kuwonetsetsa kuti antchito awo ndi akatswiri kuti akwaniritse bwino njira zawo zopangira.

5/ Kuyang'anira ndi Kuunika

Pomaliza, mabungwe amayenera kuyang'anira ndikuwunika njira zopangira ndi ntchito zina zamabizinesi kuti awonetsetse kuti njira zatsopano zikuyenda bwino. 

Akhoza kubwera ndi zizindikiro zogwirira ntchito ndikuzitsata kuti atsimikizire kuti njira zatsopano zikugwira ntchito bwino.

#8 - Zitsanzo Zabwino Kwambiri Zogwirira Ntchito 

Nazi zitsanzo 6 zowoneka bwino za momwe Operational Excellence imagwiritsidwira ntchito m'mabungwe padziko lonse lapansi:

1/ Toyota Production System - Zitsanzo Zabwino Kwambiri 

Toyota inali imodzi mwamakampani oyamba kukhazikitsa Lean Manufacturing ndikuigwiritsa ntchito pakupanga kwawo. Iwo ayang'ana kwambiri kuthetsa zinyalala ndi kukhathamiritsa njira kuti zinthu zitheke komanso kukulitsa zokolola.

2/ Starbucks - Zitsanzo Zabwino Kwambiri 

Starbucks yayang'ana kwambiri kuwongolera njira zake zopangira ndi kutumikira kuti zitsimikizire kuti zinthu zili bwino komanso zomwe makasitomala amakumana nazo. 

Akhala ndi pulogalamu yayikulu yophunzitsira anthu ogwira nawo ntchito kuti akhale abwino komanso othandizira makasitomala, ndipo agwiritsa ntchito ukadaulo kukhathamiritsa njira ndikuwonjezera kusinthasintha kwawo potumikira makasitomala. 

3/ Marriott International - Zitsanzo Zabwino Kwambiri 

Marriott International ndi chitsanzo cha Total Quality Management (TQM). 

Amawongolera zogulitsa ndi ntchito pokhazikitsa miyezo yokhazikika ndikupanga malo abwino ogwirira ntchito kuti awonetsetse kuti aliyense mgululi akudzipereka kuchita bwino.

4/ General Electric (GE) - Zitsanzo Zabwino Kwambiri Zogwirira Ntchito 

GE ndi chitsanzo chogwiritsa ntchito Six Sigma mu Operational Excellence - Operational Excellence Zitsanzo. 

GE yakhazikitsa Six Sigma m'bungwe lonse ndipo yachita bwino kwambiri pakukhathamiritsa kwazinthu komanso kukonza kwazinthu.

5/ Southwest Airlines - Zitsanzo Zabwino Kwambiri 

Southwest Airlines yapanga njira yapadera yamabizinesi yotengera kuchepetsa zinyalala ndikukonza njira kuti ipereke ntchito zapamwamba pamitengo yabwino. 

Amagwiritsa ntchito ukadaulo wazidziwitso kuwongolera kusungitsa, kukonza ndandanda komanso kupititsa patsogolo maphunziro a ogwira ntchito kuti awonetsetse kuti ntchitoyo ndi yabwino.

6/ Amazon - Zitsanzo Zabwino Kwambiri 

Amazon ndi chitsanzo cha Agile, njira yoyendetsera polojekiti yomwe imayang'ana kwambiri kuyanjana kwachangu komanso mayankho ochokera kwa makasitomala ndi antchito. 

Amazon imagwiritsa ntchito Agile kupanga zatsopano, kukonza njira, ndikuwonjezera luso la bungwe.

Zitengera Zapadera

Tikukhulupirira, Zitsanzo Zabwino Kwambiri 6 pamwambapa zitha kukupatsani chithunzithunzi cha njirayi. Kuchita Bwino Kwambiri ndikofunikira kwa bungwe lililonse lomwe likufuna kukweza bwino, kukhathamiritsa njira ndikuwonjezera magwiridwe antchito. Njira zake ndi zida zake zonse ndi cholinga chokweza zinthu / ntchito zabwino, kuchepetsa zinyalala, kukhathamiritsa zinthu, komanso kukulitsa mpikisano.

M'nthawi yamakono yoyendetsedwa ndi ukadaulo, kukhazikitsa Operational Excellence ndikofunikira kwambiri. Mwamwayi, ndi zokambirana ulaliki mapulogalamu ngati Chidwi, mabungwe atha kutenga maphunziro awo, misonkhano, ndi ma workshops kupita ku gawo lina. The laibulale ya template ndi mbali zokambirana zikhale zosavuta kulumikiza, kugawana, ndi kulandira ndemanga kuchokera kwa ogwira ntchito, potsirizira pake kuthandiza kukwaniritsa Operational Excellence.

Mafunso Ofunsidwa Kawirikawiri