Global

Annual compliance refresher quiz for financial teams

A ready-made course you customise for your organisation, with a live session deck and a survey. You only add the 7 details that are specific to your organisation.

See the live deckSee the full outline
Try the coursePreview the survey
Length
20 min
Lessons
3 lessons
Frequency
Live quiz round
Last reviewed
22 Oct 2026
Report, log and record
What would you do?

You notice a pattern of unusual deposits

Try it: this is one of 9 interactive activities in the course.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the survey tells you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

  • 3 lessons, about 20 minutes
  • Accordion, sorting activity, scenario, flashcards and quizzes
  • 7-question final check, 80% to pass

Live session deck

An AhaSlides presentation to run after the course, in person or online.

  • 12 slides
  • Quiz, poll, open-ended slides
  • A closing slide for your contacts

A feedback survey

Find out what landed and what to change next time.

  • Feedback survey: 10 questions
  • Questions written for this session
  • Results feed your next session

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

IDObjectiveSourceWhere it's covered
SO 438.1.1Refresh key points on privacy, fair treatment, suspicious activity and speaking upBest practiceWhole course
SO 438.2.1Identify which topic the team knows least + your infoBest practiceWhole course
SO 438.3.1Leave with one action per personBest practiceWhole course

Your part: what a template can't do for you

  • Your workplace details: fill in the 7 highlighted fields so the course describes your own policies, contacts and locations.
  • Records: record completion in your own LMS or record system.

Course outline

3 lessons, about 20 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise
1

Privacy and fair treatment

3 pages

8 min
Before you beginNoteTextList
Privacy and secure channelsTextAccordionNoteImageButtonYour info
Fair treatmentTextSorting activityQuiz
2

Report, log and record

2 pages

5 min
Suspicious activityTextScenario
Complaints and recordsTextFlashcardsNoteYour infoYour infoYour info
3

Speak up and check

3 pages

7 min
Speaking upTextQuiz
Final checkQuizMulti-select quiz
You have finishedKey factAccordionButtonYour info

Live deck and survey

12 slides to run live, a survey to close the loop

Pink slides are interactive. Every survey question is listed below.

Content · customiseCompliance refresher quiz round
PollWhich topic do you want to refresh?
QuizCustomer privacy: who can see a customer's information?
QuizA customer is hard to reach by phone. Is it okay to email full account details?
QuizFair treatment: which is a red flag?
QuizSuspicious activity: you notice a pattern of unusual deposits. First step?
QuizA complaint arrives by text message. Do you log it?
Quiz · customiseRecords: where do you keep notes of a customer conversation?
QuizSpeaking up: what happens to someone who reports in good faith?
LeaderboardLeaderboard
Open-endedOne thing I will do differently
Closing · customiseKnow where to look
Feedback survey: 10 questions
  1. Overall, how would you rate this quiz round? 5 stars
  2. How useful was this quiz round for you? 1-5 scale
  3. Before this session, how confident were you about finding the right policy and escalating a concern? 1-5 scale
  4. Now, how confident are you about finding the right policy and escalating a concern? 1-5 scale
  5. Which topic needs a longer session? multiple choice
  6. I know where to find the relevant policy. 1-5 scale
  7. What question should we add next year? short text
  8. I would raise a concern if something looked wrong. multiple choice
  9. What is one thing we should change or add? open text
  10. How likely are you to recommend this quiz round to a colleague or friend? NPS

Make it yours

7 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

  • Organisation name{{ORGANISATION_NAME}}
  • Secure channel policy{{SECURE_CHANNEL_POLICY}}
  • Complaints process{{COMPLAINTS_PROCESS}}
  • Records system{{RECORDS_SYSTEM}}
  • Survey 1 URL{{SURVEY_1_URL}}
  • Course URL{{COURSE_URL}}
Show all 7 fields
  • Reporting channel{{REPORTING_CHANNEL}}

FAQ

Common questions

Can I run annual compliance refresher quiz for financial teams training online?

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

How often is this training needed?

Live quiz round (20 min).

Who needs this training?

Staff at credit unions, banks, lenders and insurers; run as a team-meeting or all-staff refresher.

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

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Last reviewed: 22 October 2026Templates are a starting point, not legal advice.

Ready to run it?

Open the live deck to see how the session runs alongside the course and the survey.

See the live deck