Responsible AI in practice: Recognising bias and making fair decisions

A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 7 details that are specific to your organisation.

Length
30 min
Lessons
6 lessons
Frequency
Annually
Last reviewed
21 Oct 2026
Grey areas: images, translation and scores
What would you do?

An assistant makes a "typical team" image using only one kind of person

Try it: this is one of 15 interactive activities in the course.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

  • 6 lessons, about 30 minutes
  • Scenario, process, timeline, flashcards and quizzes
  • 10-question final check, 80% to pass

Live session deck

An AhaSlides presentation to run after the course, in person or online.

  • 10 slides
  • Poll, quiz, word cloud, open-ended slides
  • A closing slide for your contacts

Two surveys

Find out what landed, and whether people use it on the job.

  • Post-course feedback, about 2 minutes
  • 30-day check-in
  • Anonymous by default
  • Results feed your next refresher

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

IDObjectiveSourceWhere it's covered
TO 119.0Achieve ≥ 80% on the final assessment-Whole course
SO 119.1Define bias, fairness, transparency and accountability in AI with workplace examplesOECD AI Principles (updated May 2024); UNESCO Recommendation on the Ethics of AI (Nov 2021)Whole course
SO 119.2Spot signs of biased AI outputs in text, images and scoresNIST AI RMF 1.0Whole course
SO 119.3Apply a short responsible-use check before acting on AI output about peopleBest practiceWhole course
SO 119.4Raise concerns about unfair AI outcomes through the right channel + your infoOrganisation's speak-up procedureWhole course

Your part: what a template can't do for you

  • Your workplace details: fill in the 7 highlighted fields so the course describes your own policies, contacts and locations.
  • Records: record completion in your own LMS or record system.

Course outline

6 lessons, about 30 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise
1

Why AI can grade unfairly

3 pages

6 min
Before you beginNoteList
The score that felt wrongTextImage
Where the pattern came fromTimelineQuiz
2

Ethics principles and types of bias

3 pages

6 min
Four principlesFlashcards
Types of biasTabs
Match principle to exampleMatching quizQuiz
3

A four-question responsible-use check

3 pages

5 min
The four questionsProcess
Spot the biasSorting activity
CheckMulti-select quiz
4

Grey areas: images, translation and scores

3 pages

5 min
The image setScenario
The translationScenario
The score that feels wrongScenarioQuiz
5

Raising concerns through the right channel

2 pages

4 min
How to raise itProcessYour infoKey fact
CheckQuiz
6

Final assessment on responsible AI use

Assessment

4 min
Final check10 questions80% to passCompletion page

Live deck and surveys

10 slides to run live, two surveys to close the loop

Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.

ContentTitle and agenda
PollHave you noticed bias in an AI output?" (Yes · No · Not sure)
Word cloudWhat does 'fair' mean when AI helps decide something about a person?
QuizA tool's scores change when only the candidate's name changes. This suggests…
ContentThe four-question responsible-use check
QuizWhich principle is met when a named person owns the outcome of an AI-supported decision?
PollWhich principle matters most in your role?" (Fairness · Transparency · Accountability · Oversight)
Open-endedAn AI result you would want a human to double-check
Q&AAsk the trainer anything
Content · customiseClosing {{AI_CONCERN_CHANNEL}}, {{SURVEY_2_URL}}
Post-course feedback: 11 questions, about 2 min
  1. Overall rating 5 stars
  2. Relevant, realistic, right length, helpful activities agree/disagree grid
  3. What was most useful? multi-select
  4. Confidence before this course, and now 1-5 scale
  5. Have you noticed bias in an AI output? multiple choice
  6. How confident are you explaining AI bias to a colleague? 1-5 scale
  7. Does your work feed decisions about people? multiple choice
  8. I would feel comfortable raising a concern that an AI result seems unfair. 1-5 scale
  9. One thing we should change or add open text
  10. Would you recommend this course? NPS
30-day check-in
  1. Have you used what you learned since the course? multiple choice
  2. How confident are you today? Compare with day 1 1-5 scale
  3. Do you know where to find the responsible-use check and the concern channel? yes / no / not sure
  4. A moment where the training helped, or where you weren't sure open text
  5. Which topics should the next refresher focus on? ranking

Results show whether people use the training on the job, not just whether they finished it.

Make it yours

7 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

  • AI concern channel{{AI_CONCERN_CHANNEL}}
  • AI tool owner contact{{AI_TOOL_OWNER_CONTACT}}
  • AI policy link{{AI_POLICY_LINK}}
  • HR contact{{HR_CONTACT}}
  • LMS or record system{{LMS_OR_RECORD_SYSTEM}}
  • Survey 1 URL{{SURVEY_1_URL}}
Show all 7 fields
  • Survey 2 URL{{SURVEY_2_URL}}

FAQ

Common questions

Can I run responsible AI in practice: Recognising bias and making fair decisions training online?

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

How often is this training needed?

Annually; when an AI tool starts to inform decisions about people; after a fairness concern is raised.

Who needs this training?

All employees; especially people whose work feeds decisions about people (HR, recruiting, support, operations); run by L&D with HR, data or legal.

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

Ready to run it?

Open the live deck to see how the session runs alongside the course and both surveys.