Lesson 1: Why the chain matters · 7 min
Before you begin · A late load · Who is responsible?
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 8 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.
What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · A late load · Who is responsible?
What the law covers · Parties in the chain · Check
Due diligence in four steps · Hierarchy of control · Evidence
Fatigue and speed · Mass, dimensions and load restraint · The pushy customer
What counts as an unreasonable request · Reporting a risk · Why records matter
Your next steps · Practice