Lesson 1: Why eyes on the client matter · 7 min
Before you begin · Two sessions, one room · What went wrong?
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 10 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.
What learners can do at the end of each lesson. Minutes are an estimate.
Before you begin · Two sessions, one room · What went wrong?
Eyes on the client · What counts as dangerous? · Check
Habit or risk? · Positioning · Check
Leaving the area · A cluttered room · Equipment
After an incident · What to write · Practise
Next steps · Practice