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Free course template · US federal

Community reinvestment act training for bank staff: Serving the whole community

A ready-made course, live deck and three surveys for branch. AhaSlides tracks progress, completion and scores for you. 30 minutes, 6 lessons, 10-question final check. Last reviewed 13 November 2026; not legal advice.

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Community reinvestment act training for bank staff: Serving the whole community: try 3 questions

Three questions from this course. Pick an answer, then see why.

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Three pieces that work together

Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 2 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.

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Completion is tracked for you

Learners sign in to take the course, so every start, finish and score is recorded in AhaSlides. No spreadsheet to keep.

  • Who has finished

    See who has not started, who is in progress and who has completed the course.

  • Every score

    Each learner's result on the 10-question final check, against the 80% pass mark.

  • What landed

    Survey results show what people took away and what to change next time.

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6 lessons, about 30 minutes

What learners can do at the end of each lesson. Minutes are an estimate.

  • Lesson 1: Why CRA exists · 6 min

    Before you begin · The whole community · Check your understanding

  • Lesson 2: How we are evaluated · 6 min

    Our assessment areas · The performance areas that apply to us · Check your understanding

  • Lesson 3: Your part · 6 min

    Activities that may count · May count or probably not? · How to log an activity

  • Lesson 4: The public file and public comments · 4 min

    What is in the public file · Practise

  • Lesson 5: CRA and fair lending together · 4 min

    Outreach that includes, never steers · Escalation

  • Lesson 6: Final assessment · 4 min

    Final assessment · Course complete

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Often taught together

Courses teams often run alongside this one.

Also listed in

  • Banking & Financial Services Training
  • US federal
  • AhaSlides
  • Financial services
  • Banks & credit unions
  • Regulated & licensed firms
  • Legal, compliance & risk
  • Sales teams
  • Frontline & customer-facing staff
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Common questions

Yes. The course, the live deck and all three surveys are free. Claiming the template into your AhaSlides account is free too.

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

At onboarding or as continuing professional development, with a yearly refresher (best practice).

Branch, lending, marketing and community development staff at insured banks and savings institutions; run by the CRA officer or training team.

Record completion in your own LMS or record system, so you can show who finished the course and when.

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

Your own details, each highlighted inside the course:
  • Link to your live session deck
  • Link your CRA activity log
Then edit anything else you like: wording, scenarios, your logo.
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Ready to run it?

Free. Copy the course, live deck and all three surveys into your AhaSlides account in one click.

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