Conducting workplace investigations

A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 8 details that are specific to your organisation.

Length
60 min
Lessons
6 lessons
Frequency
Before first investigation + every 2 years
Last reviewed
8 Oct 2026
The conversation
What would you do?

A front-desk manager, gets defensive

Try it: this is one of 12 interactive activities in the course.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

  • 6 lessons, about 60 minutes
  • 2 video slots (you add the videos)
  • Scenario, tabs, flashcards, sorting activity and quizzes
  • 12-question final check, 80% to pass

Live session deck

An AhaSlides presentation to run after the course, in person or online.

  • 11 slides
  • Quiz, poll, word cloud, scale slides
  • A closing slide for your contacts

Two surveys

Find out what landed, and whether people use it on the job.

  • Post-course feedback, about 2 minutes
  • 30-day check-in
  • Anonymous by default
  • Results feed your next refresher

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

IDObjectiveSourceWhere it's covered
TO 1.0Achieve ≥ 80% on the final assessment-Whole course
LO 20.1.1Explain why a prompt, impartial, thorough investigation is the employer's main legal defenceFaragher/Ellerth; 1604.11(d)Lesson 1: Your legal role
LO 20.2.1Decide when to investigate, who should investigate, and interim measures that don't punish the complainant + your infoBest practiceLesson 2: The rules
LO 20.3.1Plan and conduct interviews (complainant, respondent, witnesses) with open, non-leading questionsBest practiceLesson 3: Do / Don't
LO 20.4.1Weigh evidence and make credibility findings on a "more likely than not" standardBest practiceLesson 4: The conversation
LO 20.5.1Write a factual report, close the loop and prevent retaliation + your infoTitle VII 704(a)Lesson 5: Document it

Your part: what a template can't do for you

  • Your workplace details: fill in the 8 highlighted fields so the course describes your own policies, contacts and locations.
  • Records: record completion in your own LMS or record system.

Course outline

6 lessons, about 60 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise
1

Your legal role

2 pages

8 min
Before you beginNoteList
HookKey factQuizVideo
2

The rules

3 pages

12 min
PracticeTabs
PracticeTableYour info
PracticeFlashcardsQuiz
3

Do / Don't

2 pages

8 min
PracticeSorting activity
PracticeMulti-select quiz
4

The conversation

4 pages

16 min
PracticeStep-by-stepYour info
PracticeScenario
PracticeScenario
PracticeList numberedQuizVideo
5

Document it

2 pages

8 min
PracticeAccordionChecklistYour info
PracticeQuiz
6

Final assessment

Assessment

8 min
Final check12 questions80% to passCompletion page

Live deck and surveys

11 slides to run live, two surveys to close the loop

Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.

TitleTitle + agenda
PollHave you run an investigation?
QuizWhich is a leading question?
QuizStandard for findings?
Word cloudWhat makes an investigator credible?
Content · customiseOur process + escalation triggers
QuizShould you promise total confidentiality?
ScaleConfidence writing a findings report
Open-endedWhat slows our investigations down?
Q&AAsk the trainer anything
Closing · customiseWho to contact, and where to find more
Post-course feedback: 11 questions, about 2 min
  1. Overall rating 5 stars
  2. Relevant, realistic, right length, helpful activities agree/disagree grid
  3. What was most useful? multi-select
  4. Confidence before this course, and now 1-5 scale
  5. How ready do you feel to… grid
  6. Do you have a report template? multiple choice
  7. How useful was the question bank? 1-5 scale
  8. Investigations here are seen as fair by employees. 1-5 scale
  9. One thing we should change or add open text
  10. Would you recommend this course? NPS
30-day check-in
  1. Have you used what you learned since the course? multiple choice
  2. How confident are you today? Compare with day 1 1-5 scale
  3. Do you know where to find our investigation procedure and report template? yes / no / not sure
  4. A moment where the training helped, or where you weren't sure open text
  5. Which topics should the next refresher focus on? ranking

Results show whether people use the training on the job, not just whether they finished it.

Make it yours

8 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

  • Investigation policy link{{INVESTIGATION_POLICY_LINK}}
  • Investigation target days{{INVESTIGATION_TARGET_DAYS}}
  • Legal contact{{LEGAL_CONTACT}}
  • Investigation file system{{INVESTIGATION_FILE_SYSTEM}}
  • Union status{{UNION_STATUS}}
  • LMS or record system{{LMS_OR_RECORD_SYSTEM}}
Show all 8 fields
  • Survey URL{{SURVEY_URL}}
  • Survey 2 URL{{SURVEY_2_URL}}

FAQ

Common questions

Can I run conducting workplace investigations training online?

The course itself is self-paced and online, and the live deck lets you add a live session. Whether online delivery meets your local rules depends on the law that applies to you, so check the rules that apply to you or ask your own counsel.

How often is this training needed?

Before first investigation + every 2 years.

Who needs this training?

HR partners, managers and designated investigators (not outside counsel).

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when. Check the retention period that applies to you in the rules that apply to you.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply. Keep anything your own law requires you to cover.

Ready to run it?

Open the live deck to see how the session runs alongside the course and both surveys.