Global

Valid consent, breaking bad news and just culture

A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 15 details that are specific to your organisation.

See the live deckSee the full outline
Try the coursePreview the survey
Length
45 min
Lessons
5 lessons
Frequency
At induction
Last reviewed
21 Oct 2026
Course preview
Interactive course

Scenarios, sorting activities and quizzes with feedback on every answer.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

  • 5 lessons, about 45 minutes
  • Scenario, flashcards, accordion, step-by-step and quizzes
  • 1-question final check, 80% to pass

Live session deck

An AhaSlides presentation to run after the course, in person or online.

  • 10 slides
  • Poll, open-ended slides
  • A closing slide for your contacts

Two surveys

Find out what landed, and whether people use it on the job.

  • Post-course feedback, about 2 minutes
  • 30-day check-in
  • Anonymous by default
  • Results feed your next refresher

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

IDObjectiveSourceWhere it's covered
TO 145.0Achieve ≥ 80% on the final assessment-Whole course
LO 145.1.1Explain what makes consent valid, discuss material risks and assess capacity for a specific decision + your infoNHS Consent to treatment; Montgomery [2015] UKSC 11; GMC Decision making and consent; MCA 2005 ss1-3Lesson 1: Valid consent and capacity
LO 145.2.1Share the information needed for care while respecting what the patient wants shared + your infoCaldicott Principle 7; TMPL-28 #47Lesson 2: Confidentiality in consent conversations
LO 145.3.1Plan and deliver bad news using the six SPIKES stepsBaile et al. 2000 (SPIKES)Lesson 3: Breaking bad news
LO 145.4.1Report incidents, support fair treatment of colleagues and meet the duty of candour + your infoNHS England Being fair tool; PSIRF; CQC Regulation 20Lesson 4: Just culture and reporting incidents

Your part: what a template can't do for you

  • Your workplace details: fill in the 15 highlighted fields so the course describes your own policies, contacts and locations.
  • Records: record completion in your own LMS or record system.

Course outline

5 lessons, about 45 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise
1

Valid consent and capacity

4 pages

12 min
Before you beginNoteYour infoYour infoList
Three tests of valid consentTextFlashcardsQuiz
Material risksTextAccordionScenarioQuiz
CapacityTextStep-by-stepSorting activityNoteYour infoYour infoYour info
2

Confidentiality in consent conversations

2 pages

6 min
Share to care, with the patient's wishes in mindNoteYour infoTextTabsYour info
PractiseScenarioQuiz
3

Breaking bad news

3 pages

9 min
Why a structure helpsTextNoteProcessKnowledgeCheck ordering
Plain words, small chunksFlashcardsScenario
Look after yourself and your patient afterwardsListYour infoYour infoQuiz
4

Just culture and reporting incidents

3 pages

9 min
Fair, not blame-freeTextAccordionYour infoQuiz
Report itTextStep-by-stepYour infoSorting activity
Being openTextProcessNoteYour infoMulti-select quiz
5

Final assessment

3 pages

9 min
Final assessment, part 1Quiz
Final assessment, part 2Quiz
CompletionKey factListNoteYour infoButtonYour info

Live deck and surveys

10 slides to run live, two surveys to close the loop

Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.

Title + agenda (notesDisclaimer - template, not clinical or legal advice, sign-off required; all cases are fictional)
PollFictional case: Rita, 81, with capacity, declines a hip operation her family wants. What do you do?" - Respect her decision and record it ✔ (educator: an unwise decision isn't lack of capacity [MED-15-V08]) · Ask the family to consent · Arrange a capacity assessment because of her age · Delay until she changes her mind
True or falseA signed consent form proves consent is valid." - False ✔ [MED-15-V06] [MED-15-V07]
Pick answerMarcus, a violinist, faces a low risk of finger numbness. Must you mention it?" - Yes, it is material to him ✔ · No, it is under 1% · Only if he asks [MED-15-V04] [MED-15-V05]
Correct orderPut SPIKES in order" - Setting → Perception → Invitation → Knowledge → Emotions → Strategy and summary ✔ [MED-15-V14]
Open-endedWrite the first sentence you'd say to Tom after you sit down.
CategoriseReport it / Near miss - report it too": wrong dose given · wrong label caught before sending · patient fall · name mix-up caught at handover
ScalesScales (anonymous safety-culture survey): "If I made a mistake here, I'd feel safe reporting it.
Q&AAsk the trainer anything
ClosingClosing - {{SURVEY_URL}}, {{COURSE_URL}}, {{EDUCATOR_CONTACT}}
Post-course feedback: 11 questions, about 2 min
  1. Overall rating 5 stars
  2. Relevant, realistic, right length, helpful activities agree/disagree grid
  3. What was most useful? multi-select
  4. Confidence before this course, and now 1-5 scale
  5. How confident are you deciding whether a risk is material for a particular patient? 1-5 scale
  6. How confident are you breaking bad news using a structured approach? 1-5 scale
  7. In the last 30 days, which have you done? multiple choice
  8. When something goes wrong in my team, we look at the system before we look for someone to blame. 1-5 scale
  9. One thing we should change or add open text
  10. Would you recommend this course? NPS
30-day check-in
  1. Have you used what you learned since the course? multiple choice
  2. How confident are you today? Compare with day 1 1-5 scale
  3. Do you know where to find the consent policy, capacity assessment form and incident reporting system? yes / no / not sure
  4. A moment where the training helped, or where you weren't sure open text
  5. Which topics should the next refresher focus on? ranking

Results show whether people use the training on the job, not just whether they finished it.

Make it yours

15 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

  • Local consent policy, forms and who may seek consent for which procedures{{CONSENT_POLICY}}
  • The capacity law that applies to your service{{LOCAL_CAPACITY_LAW}}
  • Where to find and file the capacity assessment form{{CAPACITY_ASSESSMENT_FORM}}
  • Local rules on sharing information with family and carers{{CONFIDENTIALITY_POLICY}}
  • Your confidentiality course{{CONFIDENTIALITY_COURSE}}
  • Your inclusive care course{{INCLUSIVE_CARE_COURSE}}
Show all 15 fields
  • Who patients contact after receiving bad news{{KEY_WORKER_CONTACT}}
  • Staff wellbeing and debrief support{{STAFF_SUPPORT}}
  • The incident reporting system and timescales{{INCIDENT_REPORTING_SYSTEM}}
  • Your being-open / duty of candour policy and lead{{CANDOUR_POLICY}}
  • LMS or record system{{LMS_OR_RECORD_SYSTEM}}
  • Survey URL{{SURVEY_URL}}
  • Live session URL{{LIVE_SESSION_URL}}
  • Course URL{{COURSE_URL}}
  • Educator contact{{EDUCATOR_CONTACT}}

FAQ

Common questions

Can I run valid consent, breaking bad news and just culture training online?

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

How often is this training needed?

At induction, with a refresher set by organisation policy.

Who needs this training?

All clinicians, especially new starters (doctors, nurses, midwives, allied health professionals, physician associates).

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

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Last reviewed: 21 October 2026Templates are a starting point, not legal advice.

Ready to run it?

Open the live deck to see how the session runs alongside the course and both surveys.

See the live deck