Global

Safe use of AI and digital tools in clinical practice

A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 18 details that are specific to your organisation.

See the live deckSee the full outline
Try the coursePreview the survey
Length
40 min
Lessons
6 lessons
Frequency
At induction, when a new digital or AI tool goes live
Last reviewed
21 Oct 2026
AI scribes and decision support: the limits
What would you do?

Fictional case. Dr Lena reviews her AI scribe note after a busy clinic. It says the patient 'denies shortness of breath'. She remembers the patient saying he gets breathless on the stairs

Try it: this is one of 23 interactive activities in the course.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

  • 6 lessons, about 40 minutes
  • Scenario, flashcards, sorting activity, step-by-step and quizzes

Live session deck

An AhaSlides presentation to run after the course, in person or online.

  • 11 slides
  • Word cloud, poll slides
  • A closing slide for your contacts

Two surveys

Find out what landed, and whether people use it on the job.

  • Post-course feedback, about 2 minutes
  • 30-day check-in
  • Anonymous by default
  • Results feed your next refresher

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

IDObjectiveSourceWhere it's covered
TO 146.0Achieve ≥ 80% on the final assessment-Whole course
LO 146.1.1Use electronic records and secure messaging so that the record stays complete and patient information stays protected + your infoNHS England instant messaging guidance 2018; organisation policyLesson 1: Electronic records and secure messaging
LO 146.2.1Check and correct AI scribe output before it enters the record, and treat decision-support output as advice you independently reviewNHS England AVT guidance v3; WHO LMM guidance 2024; FDA CDS guidance 2026Lesson 2: AI scribes and decision support: the limits
LO 146.3.1Keep patient data out of unapproved AI tools and report digital safety problems through the right route + your infoNHS England AVT guidance v3; MHRA software and AI as a medical deviceLesson 3: Patient data in AI tools
LO 146.4.1Run a safe remote consultation: introductions, consent, identity checks, knowing when to switch to face-to-face, clear notesHigh level principles for remote consultations and prescribingLesson 4: Telehealth basics
LO 146.5.1Protect clinical accounts, shared workstations and mobile devices + your infoNHS England instant messaging guidance 2018; organisation policyLesson 5: Device and account security in clinical areas

Your part: what a template can't do for you

  • Your workplace details: fill in the 18 highlighted fields so the course describes your own policies, contacts and locations.
  • Records: record completion in your own LMS or record system.

Course outline

6 lessons, about 40 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise
1

Electronic records and secure messaging

3 pages

7 min
Before you beginNoteList
The record is the single source of truthTextFlashcardsYour infoQuiz
Messaging do's and don'tsSorting activityYour infoYour infoQuiz
2

AI scribes and decision support: the limits

4 pages

9 min
What an AI scribe doesTextStep-by-stepYour infoNote
Spot the scribe's errorsTextAccordionQuiz
Decision support is advice, not an answerTextTabsYour infoQuiz
What would you do?ScenarioYour info
3

Patient data in AI tools

3 pages

7 min
Approved tools onlyTextProcessYour infoYour infoQuiz
Safe or not?Sorting activity
When a digital tool causes harmTextTableYour infoMulti-select quiz
4

Telehealth basics

3 pages

7 min
Setting up a safe remote consultationTextStep-by-stepYour infoNoteQuiz
When remote is not enoughTextFlashcardsYour info
Telehealth caseScenarioYour infoYour infoQuiz
5

Device and account security in clinical areas

2 pages

5 min
Your login is your signatureTextAccordionYour infoYour infoQuiz
Busy shift, safe choicesScenario
6

Final assessment

2 pages

5 min
Final assessmentQuiz
CompletionKey factListNoteYour infoButtonYour info

Live deck and surveys

11 slides to run live, two surveys to close the loop

Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.

Title + agenda (notesTemplate disclaimer; all cases are fictional; do not share real patient details)
Word cloudOne word for how you feel about AI tools at work
PollCopy a consultant's chat advice into the record?" - Do ✔ / Don't [MED-16-V12]
Pick answerWhich is a clinical hazard named for AI scribes?" - Font changes / Missing critical information ✔ / Slow typing / Long letters [MED-16-V03]
Content · customiseOur approved tools and what each is approved for {{APPROVED_AI_TOOLS}}
CategoriseOK with an approved tool / Not OK" - free public chatbot with patient name (Not OK) · approved scribe after telling the patient (OK) · AI note-taker on own phone (Not OK) · built-in interaction checker (OK) [MED-16-V05]
True or falseIf a decision-support tool is approved, you do not need to check its advice." - False ✔ [MED-16-V10]
Pick answerSoftware medical device problem in England - report to?" - Social media / Yellow Card and local system ✔ / Nobody if no harm / The supplier only [MED-16-V07]
Scales 1-5How confident are you spotting errors in an AI-drafted note?
Q&AQ&A with the digital safety lead {{DIGITAL_SAFETY_CONTACT}}
ClosingClosing - {{SURVEY_URL}}, {{COURSE_URL}}, {{EDUCATOR_CONTACT}}
Post-course feedback: 11 questions, about 2 min
  1. Overall rating 5 stars
  2. Relevant, realistic, right length, helpful activities agree/disagree grid
  3. What was most useful? multi-select
  4. Confidence before this course, and now 1-5 scale
  5. Which of these do you use at work now? multiple choice
  6. How ready do you feel to use AI tools in your clinical work safely? 1-5 scale
  7. What would help you adopt new digital tools? multiple choice
  8. I can raise a concern about a digital or AI tool here without being seen as resisting change. 1-5 scale
  9. One thing we should change or add open text
  10. Would you recommend this course? NPS
30-day check-in
  1. Have you used what you learned since the course? multiple choice
  2. How confident are you today? Compare with day 1 1-5 scale
  3. Do you know where to find our approved AI and messaging tools list and the digital safety contact? yes / no / not sure
  4. A moment where the training helped, or where you weren't sure open text
  5. Which topics should the next refresher focus on? ranking

Results show whether people use the training on the job, not just whether they finished it.

Make it yours

18 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

  • The secure messaging tools staff may use for patient information{{APPROVED_MESSAGING_TOOLS}}
  • What identifiers may be sent, retention and deletion rules{{MESSAGING_POLICY}}
  • How clinical images are taken, stored and shared{{CLINICAL_PHOTOGRAPHY_POLICY}}
  • AI tools approved, and what each is approved for{{APPROVED_AI_TOOLS}}
  • The patient script or leaflet and how patients can decline the scribe{{AI_SCRIBE_PATIENT_INFORMATION}}
  • How to override and document disagreement with an alert{{CDS_OVERRIDE_POLICY}}
Show all 18 fields
  • Clinical safety officer or digital safety team{{DIGITAL_SAFETY_CONTACT}}
  • Local incident system for digital and AI problems{{DIGITAL_INCIDENT_ROUTE}}
  • National medical device reporting route outside the UK{{DEVICE_INCIDENT_REPORTING_ROUTE}}
  • How to confirm identity and location on remote calls{{REMOTE_IDENTITY_AND_LOCATION_CHECK}}
  • What to do when red flags appear during a remote consultation{{REMOTE_ESCALATION_PROTOCOL}}
  • Login, smartcard and screen-lock rules{{ACCOUNT_SECURITY_POLICY}}
  • Lost device, locked account{{IT_SERVICE_DESK_CONTACT}}
  • LMS or record system{{LMS_OR_RECORD_SYSTEM}}
  • Survey URL{{SURVEY_URL}}
  • Live session URL{{LIVE_SESSION_URL}}
  • Course URL{{COURSE_URL}}
  • Educator contact{{EDUCATOR_CONTACT}}

FAQ

Common questions

Can I run safe use of AI and digital tools in clinical practice training online?

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

How often is this training needed?

At induction, when a new digital or AI tool goes live, and as an annual update (organisation policy).

Who needs this training?

Clinicians, healthcare assistants, ward clerks and clinic administrators who use electronic records, secure messaging, AI scribes, decision support or video consultations.

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

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Last reviewed: 21 October 2026Templates are a starting point, not legal advice.

Ready to run it?

Open the live deck to see how the session runs alongside the course and both surveys.

See the live deck