Global

Dealership training: New-hire orientation day

A ready-made course you customise for your organisation, with a live session deck and a survey. You only add the 11 details that are specific to your organisation.

See the live deckSee the full outline
Try the coursePreview the survey
Length
25 min
Lessons
4 lessons
Frequency
Orientation session
Last reviewed
22 Oct 2026
Safe and careful
What would you do?

A customer's paperwork has been left on the counter. A visitor is walking past

Try it: this is one of 12 interactive activities in the course.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the survey tells you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

  • 4 lessons, about 25 minutes
  • Process, tabs, sorting activity, flashcards and quizzes
  • 10-question final check, 80% to pass

Live session deck

An AhaSlides presentation to run after the course, in person or online.

  • 11 slides
  • Quiz, word cloud, poll, open-ended slides
  • A closing slide for your contacts

A feedback survey

Find out what landed and what to change next time.

  • Feedback survey: 6 questions
  • Questions written for this session
  • Results feed your next session

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

IDObjectiveSourceWhere it's covered
TO 431.0Complete the course and its final checkBest practiceWhole course
SO 431.1Explain how sales, service, parts and the business office work togetherBest practiceWhole course
SO 431.2Find the people, tools and policies you need in your first weekBest practiceWhole course
SO 431.3Recall the dealership's safety and customer-data basicsBest practiceWhole course
SO 431.4Name who to ask for help in each departmentBest practiceWhole course

Your part: what a template can't do for you

  • Your workplace details: fill in the 11 highlighted fields so the course describes your own policies, contacts and locations.
  • Records: record completion in your own LMS or record system.

Course outline

4 lessons, about 25 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise
1

Welcome to the dealership

3 pages

8 min
Before you beginNoteTextList
How a car moves through our dealershipTextProcessImageNoteYour info
CheckQuiz
2

Who does what

2 pages

6 min
Department tourTextTabsNoteYour infoYour info
Sort itTextSorting activityQuiz
3

Safe and careful

2 pages

6 min
Safety basicsTextFlashcardsNoteYour info
Customer information careScenarioQuizTextButton
4

Final check

2 pages

5 min
Final checkQuizMulti-select quizMatching quiz
You have finishedKey factAccordionNoteButtonYour infoYour infoYour info

Live deck and survey

11 slides to run live, a survey to close the loop

Pink slides are interactive. Every survey question is listed below.

ContentWelcome to the dealership
Word cloudWhat would you like to learn this week?
Quiz · customiseGuess the number: {{HISTORY_QUESTION}}
ContentA car, start to finish
PollWhich department are you least sure about?
QuizWho usually orders the parts a repair needs?
Content · customiseYour first week
Quiz · customiseA customer leaves their paperwork on a desk. What do you do?
Open-endedWhat is one question you are afraid to ask?
Q&AAsk the trainer anything
Closing · customiseWelcome aboard
Feedback survey: 6 questions
  1. How welcome did the orientation make you feel? 5 stars
  2. Which part helped most? multiple choice
  3. Before today, how clear was your first week? 1-5 scale
  4. Now, how clear is your first week? 1-5 scale
  5. What was missing? open text
  6. How likely are you to recommend this session to another team? NPS

Make it yours

11 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

  • History question{{HISTORY_QUESTION}}
  • History option wrong 1{{HISTORY_OPTION_WRONG_1}}
  • History option correct{{HISTORY_OPTION_CORRECT}}
  • History option wrong 2{{HISTORY_OPTION_WRONG_2}}
  • First week plan{{FIRST_WEEK_PLAN}}
  • Buddy programme{{BUDDY_PROGRAMME}}
Show all 11 fields
  • Department contacts{{DEPARTMENT_CONTACTS}}
  • Safety rules link{{SAFETY_RULES_LINK}}
  • Course URL{{COURSE_URL}}
  • Survey 1 URL{{SURVEY_1_URL}}
  • Dealership name{{DEALERSHIP_NAME}}

FAQ

Common questions

Can I run dealership training: New-hire orientation day training online?

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

How often is this training needed?

Orientation session (live, 90 min) + self-paced prep.

Who needs this training?

Dealership trainers and HR leads orienting new staff across sales, service and the business office.

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

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Last reviewed: 22 October 2026Templates are a starting point, not legal advice.

Ready to run it?

Open the live deck to see how the session runs alongside the course and the survey.

See the live deck