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Car Sales Training templates

15 ready-made templates in Car Sales Training, including BDC phone and internet lead response workshop, Finance office basics for the sales team, Customer data protection at the dealership. Each one comes with a self-paced course and a live session deck.

15 templates · Templates are a starting point, not legal advice

Templates

  • Global

    Car Sales Training

    BDC phone and internet lead response workshop

    BDC managers and internet sales teams

    Covers:
    • Answer a lead within your dealership's own standard
    • Write or say a reply that asks one question and offers one next step
    • Handle consent and contact preferences correctly

    Last reviewed Oct 2026

    By Cheryl Duong

    15 minCourse · Live deck · Survey

  • Global

    Car Sales Training

    Finance office basics for the sales team

    Sales staff and managers

    Covers:
    • Describe what happens in the finance office in plain words
    • Hand over a customer with accurate expectations
    • Escalate a pricing or paperwork concern to the right manager

    Last reviewed Oct 2026

    By Cheryl Duong

    25 minCourse · Live deck · Survey

  • Global

    Car Sales Training

    Customer data protection at the dealership

    All dealership staff

    Covers:
    • Identify which documents and screens hold customer personal information
    • Follow the clean-desk and screen-lock habits
    • Spot a phishing message aimed at dealership staff

    Last reviewed Oct 2026

    By Cheryl Duong

    20 minCourse · Live deck · Survey

  • Global

    Car Sales Training

    Electric vehicle selling confidence session

    Sales managers helping the team talk about electric and hybrid vehicles

    Covers:
    • Name the common worries customers raise about an electric vehicle
    • Start from how the customer drives, then explain range, charging
    • Say when you are not sure and find out

    Last reviewed Oct 2026

    By Leo

    45 minCourse · Live deck · Survey

  • Global

    Car Sales Training

    Service-to-sales handoff and customer retention huddle

    Sales and service managers running a joint weekly huddle

    Covers:
    • Run the huddle in about 20 minutes
    • Talk about customers using first names, initials or counts only
    • Say something at the service desk that starts a conversation

    Last reviewed Oct 2026

    By Brian

    20 minCourse · Live deck

  • Global

    Car Sales Training

    Product knowledge quiz night for the sales floor

    Sales managers building product confidence

    Covers:
    • Run the quiz night with teams of three or four and 20 seconds a question
    • Write questions from the manufacturer's public or dealer-issued material
    • Keep competitor comparisons to public specifications

    Last reviewed Oct 2026

    By Cheryl Duong

    40 minCourse · Live deck · Survey

  • Global

    Car Sales Training

    Car sales training: First-week session for new salespeople

    Sales managers and trainers running week one for new showroom salespeople

    Covers:
    • Describe the sales process from greeting to delivery in your own words
    • Open a conversation with something better than 'Can I help you?'
    • Ask at least five discovery questions before you suggest a vehicle

    Last reviewed Oct 2026

    By Cheryl Duong

    30 minCourse · Live deck · Survey

  • Global

    Car Sales Training

    Sales kickoff: Dealership quarter-opening meeting

    General sales managers and owners opening a month

    Covers:
    • Run the kickoff as one clear sequence
    • Share last quarter's result honestly, from your own reports
    • Explain each target and the reason behind it

    Last reviewed Oct 2026

    By AhaSlides

    75 minCourse · Live deck · Survey

  • Global

    Car Sales Training

    Dealership training: New-hire orientation day

    Dealership trainers and HR leads orienting new staff across sales, service and the business office

    Covers:
    • Explain how sales, service, parts and the business office work together
    • Find the people, tools and policies you need in your first week
    • Recall the dealership's safety and customer-data basics

    Last reviewed Oct 2026

    By Brian

    25 minCourse · Live deck · Survey

  • Global

    Car Sales Training

    Needs discovery and test drive role-play

    Sales managers practising discovery questions and the test-drive route

    Covers:
    • Ask open questions that uncover budget range, use
    • Match a vehicle to what the customer said
    • Plan a test drive that shows the customer's priorities

    Last reviewed Oct 2026

    By Cheryl Duong

    15 minCourse · Live deck · Survey

  • Global

    Car Sales Training

    Handling price and trade-in objections: Practice session

    Sales managers coaching on price conversations

    Covers:
    • Acknowledge a price concern before you respond
    • Explain value using what the customer said earlier
    • Talk about a trade-in without surprising the customer

    Last reviewed Oct 2026

    By Cheryl Duong

    15 minCourse · Live deck · Survey

  • Global

    Car Sales Training

    Delivery day and customer follow-up session

    Sales managers and delivery specialists

    Covers:
    • Walk a customer through a vehicle's key features without overload
    • Set clear expectations for the service department
    • Ask for a review at the right moment, and honestly

    Last reviewed Oct 2026

    By Cheryl Duong

    10 minCourse · Live deck · Survey

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