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Free course template · Global

Giving effective feedback and holding coaching conversations: A course for trainers, mentors and educators

A ready-made course, live deck and two surveys for trainers. AhaSlides tracks progress, completion and scores for you. 35 minutes, 6 lessons. Last reviewed 21 October 2026; not legal advice.

By Leo

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Giving effective feedback and holding coaching conversations: try 3 questions

Three questions from this course. Pick an answer, then see why.

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Three pieces that work together

Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 9 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.

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The Giving effective feedback and holding coaching conversations: A course for trainers, mentors and educators course as a learner first sees it

Completion is tracked for you

Learners sign in to take the course, so every start, finish and score is recorded in AhaSlides. No spreadsheet to keep.

  • Who has finished

    See who has not started, who is in progress and who has completed the course.

  • Every score

    Each learner's answers to the quizzes and activities in the course.

  • What landed

    Survey results show what people took away, and the 30-day check-in shows whether they use it.

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6 lessons, about 35 minutes

What learners can do at the end of each lesson. Minutes are an estimate.

  • Lesson 1: Why the same feedback lands so differently · 7 min

    Before you begin · Two conversations · What made the second one work?

  • Lesson 2: Purpose, timing, tone and strength-based language · 6 min

    Four parts of good feedback · Rewrite the comment · Check

  • Lesson 3: Two conversation routes: feedback and GROW · 6 min

    Feedback after an observation · A coaching conversation with GROW · Which route?

  • Lesson 4: Grey areas: defensive reactions and mixed messages · 6 min

    When the person bristles · Feedback to a more senior colleague · Praise that hides a point

  • Lesson 5: Mentoring conversations, follow-up and when to escalate · 6 min

    Listening and questioning · When feedback reveals a concern · Following up and recording

  • Lesson 6: Your next conversation and final assessment · 4 min

    Apply it · Practice

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Often taught together

Courses teams often run alongside this one.

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Common questions

Yes. The course, the live deck and both surveys are free. Claiming the template into your AhaSlides account is free too.

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

Before a peer observation or mentoring programme starts, when a trainer first gives feedback to a colleague, and as an annual refresher for observers and mentors.

Trainers, facilitators, mentors, session observers, team leaders and line managers who give feedback to learners and colleagues; run by the head of L&D, a training academy lead or a staff-development lead.

Record completion in your own LMS or record system, so you can show who finished the course and when.

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

Your own details, each highlighted inside the course:
  • Ld contact
  • Training standards link
  • Concern route
  • Feedback record rule
  • LMS or record system
  • Next course link
  • Course URL
Then edit anything else you like: wording, scenarios, your logo.
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Free. Copy the course, live deck and both surveys into your AhaSlides account in one click.

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