Lesson 1: The six principles and who is involved · 7 min
Before you begin · Overview
Three pieces that work together
Learners prepare on their own, you answer questions live, and the surveys tell you what stuck. 2 fields to fill in with your own policy, contacts and locations; each one is highlighted inside the course.
What would you do?Your team needs a decision on a small change to a service. It is inside the team's boundaries but a manager asks for it to be escalatedMake the decision in the team, using evidence about user needsEscalate it to be safeWait for the next phase review
Live deckQuiz · 4 slidesContent · 2 slidesWord cloud · 1 slideScale · 1 slide
Feedback surveyHow much do you agree with each statement? I can:How often do leaders join your team's reviews?What do you most want to get from this course?Overall, how would you rate this course?
5 lessons, about 30 minutes
What learners can do at the end of each lesson. Minutes are an estimate.
Lesson 2: Pace and decisions · 7 min
Do not slow down delivery · Right decisions at the right level
Lesson 3: People, seeing the work and value · 7 min
Right people and go and see · Add value
Lesson 4: Trust and verify · 3 min
Light touch
Lesson 5: Final assessment · 6 min
Final assessment · Course complete
Source and credit: Governance principles for agile service delivery, Service Manual, Government Digital Service, www.gov.uk/service-manual/agile-delivery/governance-principles-for-agile-service-delivery (opens in a new tab). Contains public sector information licensed under the Open Government Licence v3.0. Adapted by AhaSlides: rewritten as an interactive course and live session, with activities and quizzes added. Licence: Open Government Licence v3.0 (opens in a new tab)
Often taught together
Courses teams often run alongside this one.
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Common questions
Yes. The course, the live deck and both surveys are free. Claiming the template into your AhaSlides account is free too.
Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.
At onboarding or as continuing professional development, with a yearly refresher (best practice).
Service owners, delivery managers and sponsors.
Record completion in your own LMS or record system, so you can show who finished the course and when.
Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.
Your own details, each highlighted inside the course:
- Link to your live session deck
- Link to the self-paced course